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Beazer Homes Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Beazer Homes.

Read all 975 verified reviews from homeowners that built a new home with Beazer Homes in the Dallas area. Dallas homeowners have rated Beazer Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Beazer Homes

has 4.6 out of 5 stars in Dallas Area

975 Reviews in Dallas Area

Beazer Homes in Dallas Area

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Customer Reviews

Beazer Homes - They kept us updated on what was going on with a phone call every

  • Darrell G.
  • Verified HomeBuyer
  • October 19, 2021
  • Denton, TX

They kept us updated on what was going on with a phone call every week

Total Score 5

Beazer Homes - Excellent workmanship!

  • Sarah R.
  • Verified HomeBuyer
  • October 19, 2021
  • Allen, TX

Excellent workmanship! Good work from seller!

Total Score 5

Beazer Homes - A fair price and excellent post-closing customer service.

  • Paul M.
  • Verified HomeBuyer
  • October 12, 2021
  • Dallas, TX

A fair price and excellent post-closing customer service.

Beazer Homes responded:
Thank you for the recognition and five-star review, Paul! Our support doesn't stop on move-in day. We have a dedicated Customer Care Team, who is here and ready to help with any questions or warranty needs that may arise. - Daniela BeazerHomes

Total Score 5

Beazer Homes - The process was very smooth.

  • Allyson D.
  • Verified HomeBuyer
  • October 12, 2021
  • Forney, TX

The process was very smooth. I recommend Beazer to everybody now.

Total Score 5

Great Customer Service

  • Raissa T.
  • Verified HomeBuyer
  • October 11, 2021
  • Little Elm, TX

I enjoyed my experience with Jill and Christian. They are pleasant to work with and kept me up to date with the progress. I lived 1hr away from my new home and could not drive often to check on it, so they made sure to send me pictures frequently, which I really appreciated.

Beazer Homes responded:
We are so glad to see Jill and Christian kept an open line of communication with you during the building process, Raissa. We pride ourselves on making sure we are working with integrity and that means keeping our homeowners informed every step of the way. Remember, our New Home Contact Center is more than happy to assist you with any questions you might have about your new home while you're getting settled. They can be reached at (888) 623-2937. On behalf of the Beazer family, welcome to Valencia! - Roland ...

Total Score 5

Outstanding Customer Experience

  • Govindasamy M.
  • Verified HomeBuyer
  • September 28, 2021
  • Farmers Branch, TX

From the beginning Travis and Jay were very professional and friendly. Travis listened to our options and constraints and provided candid feedback during contract signing. After that everey week Jay and Travis called me on my to provide update on the construction progress. It was very transparent. Due to delay material availability, the finish took some delay, however, in the end we are at our home sweet home. Appreciate all their support. Beazer home is the best....

Beazer Homes responded:
Thank you for this incredible review, Govindasamy. We will be sure to pass along all of the great things you had to say about Travis and Jay. Remember, should you have any questions about your new home, our New Home Contact Center is always available to help. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Welcome to Mercer Crossing! - Roland ...

Total Score 5

Communication

  • Eric B.
  • Verified HomeBuyer
  • September 15, 2021
  • Little Elm, TX

Jill was so knowledgeable and helped us through any and every situation we encountered through out the process. There was never time where we could not go to Jill for concerns or just questions. She was always polite and made you feel like you were a person and not just the next person in line buying a home. Chris was an exceptional project manager. Some things were missed prior to him being selected to finish the home weeks before it was due to be completed. He came in nonetheless, getting things done and in a timely fashion. Chris was also very transparent regarding any things that ...

Beazer Homes responded:
Eric, building a new home is an exciting journey, and you can rest assured knowing that our teams are here to help work through any challenges that may come up along the way. We want to thank you for recognizing Jill and Chris and will be sure to pass along your praises. Thank you for choosing Beazer, and welcome to the family! - Daniela ...

Total Score 5

Stacy from sales was very helpful.

  • Emily W.
  • Verified HomeBuyer
  • August 25, 2021
  • Allen, TX

The people are very helpful & friendly. Like the service.

Beazer Homes responded:
Welcome to the Beazer family, Emily! At Beazer, we take pride in delivering a memorable home-building experience to our homeowners, but we couldn't do it without our amazing team of experienced professionals. Thank you for letting us know of the top-notch service Stacy and our team at Gatherings at Twin Creeks are providing. - Daniela ...

Total Score 4

Beazer Homes - Everyone did a great job during the buyer process, was pain free

  • Anonymous
  • Verified HomeBuyer
  • August 24, 2021
  • Rowlett, TX

Everyone did a great job during the buyer process, was pain free

Beazer Homes responded:
That is what we like to hear! Mortgage Choice makes comparing offers and getting the best deal easy, and our team is here to help you every step of the way. Thank you for choosing Beazer Homes. - Daniela BeazerHomes

Total Score 5

Quick response to any questions or concerns that we had

  • Anonymous
  • Verified HomeBuyer
  • August 24, 2021
  • Fate, TX

The person in charge of the construction of our home was attentive to our concerns. He addressed them in a timely manner. He never tried to avoid us.

Beazer Homes responded:
Thank you for taking a moment to share your experience with our team at Woodcreek. Our team is committed to being with you every step of the way, ensuring your home-building journey is a great one. Welcome to the Beazer family! - Daniela BeazerHomes

Total Score 4

Nice experience

  • Seetharaman C.
  • Verified HomeBuyer
  • August 24, 2021
  • Carrollton, TX

It was nice experience right from the builder to sales person ,the only drawback is the choice of lenders and their lack of responses for enquiry we had .Therefore had to go with lender who responded promptly .

Beazer Homes responded:
Thank you for sharing with us, Seetharaman. We love providing choices and helping our homeowners get the best option possible. We are sorry to hear that your Mortgage Choice experience did not go as smoothly as it's intended to. We will pass along your feedback to help us address this and make sure it's as seamless of an experience as it is beneficial. Thank you again. - Roland ...

Total Score 4

Great overall experience!!

  • Stacey A.
  • Verified HomeBuyer
  • August 24, 2021
  • Allen, TX

From first looking at Beazer Homes, I fell in love. The finish outs are beautiful. The floorplan was exactly what I was looking for. The buying process was so smooth and I felt no stress. I'm so happy I bought a Beazer Home.

Beazer Homes responded:
Stacey, we can't help but smile while reading your feedback. At Beazer, we understand that options and flexibility are important when creating the perfect space. It makes us so happy to know that Beazer's Choice Plans gave you exactly what you wanted. Thank you for choosing Beazer and making Gatherings at Twin Creeks your new home. - Daniela ...

Total Score 5

The Forman John taking videos every Friday to show us what happened that week

  • Paul M.
  • Verified HomeBuyer
  • August 24, 2021
  • Forney, TX

The experience was amazing ..

Total Score 5

Beazer Homes - Process went very smooth Kevin Is and was taking care of things

  • Ramanathan V.
  • Verified HomeBuyer
  • August 23, 2021
  • Carrollton, TX

Process went very smooth Kevin Is and was taking care of things whatever needs to be fixed. We are really happy about that

Beazer Homes responded:
Thank you for choosing Beazer Homes, Ramanathan. Should anything come up, Kevin and our team at Villas of Prestonwood are here and ready to help. - Daniela BeazerHomes

Total Score 5

Beazer Homes - Very easy process, great communication and details.

  • Anonymous
  • Verified HomeBuyer
  • August 17, 2021
  • Forney, TX

Very easy process, great communication and details.

Total Score 5

Nice

  • Ashley M.
  • Verified HomeBuyer
  • August 17, 2021
  • Crandall, TX

I love my new beautiful home

Total Score 5

Poor quality construction

  • Dhairya P.
  • Verified HomeBuyer
  • August 17, 2021
  • Farmers Branch, TX

Beazer home customer service is good but construction quality is very poor . Found more than 13 problems when I got my home keys and took least 2 months to fix it .

Beazer Homes responded:
Dhairya, at Beazer, we pride ourselves on providing great service and delivering a quality home. While it is wonderful to hear that you have had a good experience with our team, we apologize that items were missed and for any delays that followed. We understand that your reported items have been taken care of at this time, but please know we are here to help. If you have any questions or concerns about your home in the future, we can be reached at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ...

Total Score 3

Good Job

  • Terry B.
  • Verified HomeBuyer
  • August 17, 2021
  • Allen, TX

An excellent sales staff, very knowledgeable, helpful, problem solvers!

Total Score 5

Great People All

  • Gary S.
  • Verified HomeBuyer
  • August 10, 2021
  • Little Elm, TX

From our first contact with Jill in sales to contact with builders. Due to unforeseen circumstances we had three builders, Jason, Todd and Chris. All three kept us informed of our homes progress and answered any concerns or questions we had. Everyone works well as a team. We were living out of town and Jill sent us pictures of our homes progress. Our first builder, was transferred to another building site and Todd and his assistant, Kelly took over seamlessly. Todd, I believe went to work for a another company and Chris came in to wrap everything up. Chris made us very comfortable and ...

Beazer Homes responded:
We couldn't be more thrilled with this review, Gary! Thank you for sharing your amazing experience. We strive to ensure your new home process is as easy as possible. We are glad to see the our team was able to make this happen. Remember, if you ever have any questions or concerns, you can always reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com or online at www.beazer.com/warranty. We're happy to have you as part of our Valencia community! - Roland ...

Total Score 5

Beazer Homes - We have had a drawer in the kitchen break.

  • Gary S.
  • Verified HomeBuyer
  • August 10, 2021
  • Crandall, TX

We have had a drawer in the kitchen break. Vents were not put on straight. The doors did not fit right. Had a hole in the bathtub. Overall the workers building the house had no pride in their work.

Total Score 4

Working through pandemic and snowmegeddon.

  • Robin L.
  • Verified HomeBuyer
  • August 03, 2021
  • Hickory Creek, TX

Larry, the construction manager modified the schedule to meet the availability of materials. Brittany, the design person was awesome, helping us in making intelligent decisions. The hone looks great. Rachael, who oversees warranty issues and questions after move-in, has been our advocate. These three make a great team. We are enjoying our home!

Beazer Homes responded:
No matter what the challenges, we are here to work through them to deliver a quality home. Robin, we are delighted to hear how our team has provided an exceptional home-building experience and that you are enjoying your new Beazer home. - Daniela BeazerHomes

Total Score 4

Outstanding Customer Service

  • Jose G.
  • Verified HomeBuyer
  • July 21, 2021
  • Dallas, TX

Harry and Joe P. were great throughout the entire building process. Both were very patient and trustworthy. Our new house looks beautiful!!!

Beazer Homes responded:
This is amazing to hear, Jose. We strive every day to provide experiences are just like this, delivering a beautifully designed home that is made to last. Thank you for choosing Beazer! - Manny BeazerHomes

Total Score 5

Customer service with great communication.

  • Aaron W.
  • Verified HomeBuyer
  • July 14, 2021
  • Forney, TX

John has been one of the best builders I have ever dealt with. Having been in construction for almost 20 years I have dealt with many builders and few have kept up great communication and keeping expectations. Beazer from start to finish was easy to work with and always helped answer any questions and how things where going. Joel was great to interact with and was always quick to help answer any questions. I would happy build another house with them.

Beazer Homes responded:
Aaron, we are jumping out of our seats with joy reading this! Thank you for shouting out John and Joel at Devonshire. Beazer prides itself on providing outstanding customer care and we are ready to build your next home whenever you are. Welcome to the Beazer Family! - Joanna BeazerHomes

Total Score 5

Communicative & Willing

  • Kelbi C.
  • Verified HomeBuyer
  • July 06, 2021
  • Denton, TX

I appreciated how willing each person I interacted with were to walk w/ me through buying my first home. Josh & Rusty both helped me immensely in having confidence and trust in the process.

Total Score 5

Ease of Purchase

  • Anita C.
  • Verified HomeBuyer
  • June 25, 2021
  • Farmers Branch, TX

On site agent was very easy to work with from the very beginning of the process and continued to stay in touch with us throughout.

Total Score 5