- New homes
- Beazer Homes
- Reviews
- Dallas, TX
Beazer Homes Reviews in Dallas, TX
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Dallas Homeowners Have to Say About Beazer Homes.
Read all 767 verified reviews from homeowners that built a new home with Beazer Homes in the Dallas area. Dallas homeowners have rated Beazer Homes an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Dallas Area
View Homes
Customer Reviews
Beazer Homes - Highly appreciate Jay for the great work and communication.
- Yagna V.
- Verified HomeBuyer
- June 08, 2021
- Farmers Branch, TX
Highly appreciate Jay for the great work and communication. The home buying experience was hassle free and smooth.
Beazer Homes responded:
Thank you for sharing your experience with Jay at Mercer Crossing Windermere. We appreciate you sharing your feedback and wish you many beautiful memories in your new Beazer home. - Daniela
Total Score 4
Beazer Homes - While the buildings are beautiful as are the lobbies, the ease
- Diane C.
- Verified HomeBuyer
- March 17, 2021
- Allen, TX
While the buildings are beautiful as are the lobbies, the ease of working with the construction manager is great and the sales team did a great job too.
Beazer Homes responded:
We love hearing this. Diane. Thank you so much for sharing. Welcome to the Beazer family! - Megan
Total Score 4
Beazer Homes - I like everything except one.
- The M.
- Verified HomeBuyer
- March 16, 2021
- Farmers Branch, TX
I like everything except one. Never respond my request.
Beazer Homes responded:
We pride ourselves on providing outstanding customer service to our homeowners and want to make sure that we take care of your request. We do not show any pending submissions and tried to reach you today for more information. However, we found that we do not have a good number for you. We apologize for this and would like to ask that you contact us when you have a moment so that we can update our records and help address any questions or concerns. Our New Home Contact Center can be reached directly at (888) 623-2937. - Daniela ...
Total Score 4
Quality Construction
- Rekha K.
- Verified HomeBuyer
- February 16, 2021
- Forney, TX
Very professional, kept us updated with weekly report and closed on time. Not very impressed with title company.
Total Score 4
Financial papers
- Charles B.
- Verified HomeBuyer
- February 16, 2021
- Farmers Branch, TX
Keeps notes and share with all
Total Score 4
Love our Home.
- Kevin W.
- Verified HomeBuyer
- January 05, 2021
- Crandall, TX
Beazer homes were great from the time we spoke with the first person. Frank in Crandall, Tx was great. We closed on time and never had an issue with financing. Our builders listened to us, and made aure that everything was right at the wnd of the day.
Total Score 4
Quality with completion rate
- Casey M.
- Verified HomeBuyer
- January 05, 2021
- Celina, TX
Overall, it was a good experience. Sales agent Jill Scott and builder Paul Sessions were good to our family. Thank you very much!
Beazer Homes responded:
We'll be sure to pass along the kudos to Jill and Paul! Welcome to the Sutton Fields family, Casey. We're so happy to have you! - Sam
Total Score 4
Beazer Homes - Prompt response by the builder to any issues that we had after
- Anonymous
- Verified HomeBuyer
- January 01, 2021
- Sunnyvale, TX
Prompt response by the builder to any issues that we had after the closing date. Aesthetics and layout of the home are great in a great community.
Beazer Homes responded:
We're so happy to have you join our Stoney Creek family. Welcome home! - Sam
Total Score 4
Communication is consistent
- Natalie W.
- Verified HomeBuyer
- November 21, 2020
- Melissa, TX
We finished our home in September 2020 and the best part of their process was the communication weekly. I loved that I got an update each Monday. I felt like I could ask questions if needed and Bryan would respond quickly. Beazer is a great builder. I feel like they stand behind their product and they don’t bail out when something is a little weird. Even up until our final walk through they held up their end of the deal and completed all the appropriate adjustments before sign off. We had great communication with our construction manager Nancy as well. Plus we love our new home.
Total Score 4
The sales team at the model home.
- Anonymous
- Verified HomeBuyer
- November 17, 2020
- Hickory Creek, TX
Beazer homes are really nice, they keep you involved throughput every step of the process and were exact on target with the closing date.
Beazer Homes responded:
Thank you for taking the time to let us know what a great job our sales team is doing. We love to hear that you were part of the entire process of creating your new home and can’t wait for you to start making some amazing memories! - Daniela
Total Score 4
Happy overall but a little disappointed
- Megan M.
- Verified HomeBuyer
- November 17, 2020
- Hickory Creek, TX
Overall we are happy but still feel like some things were half done with little effort. I think we would have had a better outcome with a paid contractor to do work in the house. It shouldn’t take 5 times to get something right. Love the house, the location and Rusty’s willingness to try to fix things. I wish the people working on the house had more motivation to do things right the first time. We never had these issues with DR Horton.
Beazer Homes responded:
Megan, while we are glad to know that you love your home, we are sorry to hear about your overall experience. Please know that we will be sharing your feedback with our Dallas team; to be further looked into and avoided in the future. We would also like to ensure that any other concerns you may have are addressed. Should you have any items still needing attention, we can be reached at our New Home Contact Center at 888.623.2937. - Daniela ...
Total Score 4
Beazer Homes - Sales team was great, construction manager was great to answer
- Jennifer B.
- Verified HomeBuyer
- November 11, 2020
- Fate, TX
Sales team was great, construction manager was great to answer any issues quickly.
Beazer Homes responded:
Thank you for the great feedback, Jennifer. We cant wait for you to start making some amazing memories in your Beazer Home! - Megan
Total Score 4
Beazer Homes - Overall the Buying experience with Beazer was good but had some
- Dinesh P.
- Verified HomeBuyer
- August 19, 2020
- Farmers Branch, TX
Overall the Buying experience with Beazer was good but had some bad experience with Design studios.
Total Score 4
Good experience
- Anonymous
- Verified HomeBuyer
- August 04, 2020
- Frisco, TX
Everything was great except the salesperson was unprofessional who yells on customers.
Beazer Homes responded:
Thank you for providing your feedback. We are happy your Beazer home buying experience was generally great. Our team will be reaching out to you shortly to resolve any challenges you may still have.
Total Score 4
Nice Home, sub par quality control.
- Anonymous
- Verified HomeBuyer
- November 12, 2025
- Denton, TX
Nice people to work with. Generally nice home. I would say that the attention to quality detail is sub-par. Many items at close which should have been address before turning over the keys were clearly issues that should have been taken care of but were not. It would have been like a buying a new car and receiving it with 3 tires. Simple things that went missed. Which is an indication of the level of quality of their contracters and follow up. All these items were ultimately addressed only after I called it to their attention but it should not have come to that.
Beazer Homes responded:
Thank you for sharing your honest feedback. We’re glad to hear you had a positive experience with our team and are enjoying your new home, though we regret that aspects of the finishing process did not meet your expectations. We are always here to help and encourage you to give us a call at 888-623-2937. - Megan ...
Total Score 3
Need Better bathrooms
- Anonymous
- Verified HomeBuyer
- January 09, 2025
- Little Elm, TX
Your designers obviously don’t live in the type of homes they design. You need to have them walk through newly completed homes to see the real life interpretations of their designs. Specifically the bathroom stalls are terrible. Anything lesser than a 4ft x 4ft should be a travesty.
Total Score 3
People were friendly but had little from Beazer to work with. Not the experience expected
- Gordon G.
- Verified HomeBuyer
- November 23, 2024
- Allen, TX
Disappointed in the quality of the Beazer Home. Certainly not up to the standard I expected. People were friendly but had little work with. The lack of operating and warranty documentation was a concern The QR codes that were given were inactive. All in all I picked out Beazer because I expected a quality product. I was disappointed. No different than all the other builders that cut corners.
Beazer Homes responded:
For over nine generations Beazer has been building houses our customers are proud to call home. As an industry leading energy efficient builder, we take immense pride in our expertly curated finishes, thoughtfully designed floorplans, and delivering a home built for what’s ahead. We also cherish the new home journey and strive to partner with our homeowners throughout this process. We apologize if your experience has not met your expectations, Gordon. We are always here to help answer questions or address concerns. Our number will be listed on your closing documents for reference, we can be reached by phone at 888-623-2937, via email at NHCC@beazer.com, or visit www.beazer.com/warranty. We welcome you to Twin Creeks, and we are confident you will love your home and community more than you imagined as you settle in. ...
Total Score 3
Blue Tape issues
- Anonymous
- Verified HomeBuyer
- July 28, 2024
- Denton, TX
Blue tape issues did not get fixed. We were told after we move in they would be completed. Due to us possibly scuffing up walls more. They would paint over that as well. Once in new home if they were to come fix issues it would void out 1 year warranties. We had signed contract meaning issues were fixed even though there was a verbal agreement and recording of it taken.
Beazer Homes responded:
Thank you for sharing with us. We’re sorry to hear you experienced some dissatisfaction during your home building process. We strive to provide exceptional customer service and encourage you to reach out to our New Home Contact Center at (888) 623-2937, so that we may assist you further with your concerns. – Taryn ...
Total Score 3
Lots of room for improvement
- Anonymous
- Verified HomeBuyer
- July 03, 2024
- Little Elm, TX
Beazer needs better quality control processes and oversight of contractors. We've worked with multiple builders over the years, and have found the quality control during construction to be lacking with Beazer. With that being said, the customer support team is good, polite, and friendly.
Beazer Homes responded:
Thank you for sharing your feedback. We're glad to hear that our customer care team has been helpful as you settle into your new home. At Beazer, we're committed to providing you with a comfortable and high-quality living experience. If you have any questions or concerns, please don't hesitate to reach out to us at (888) 623-2937. We're here to help! - Daniela ...
Total Score 3
Beautiful new home, BUT questionable build quality.
- Bryce F.
- Verified HomeBuyer
- May 17, 2024
- Anna, TX
Overall we had a very positive experience with our sales consultant, Mark. He did everything in his power to get us the best possible price and connect us with a great mortgage company. We love our new home, but unfortunately within the first two weeks of living here we had a slew of issues. First, our HVAC system went out and took almost two weeks fix. Here in Texas it’s hot and humid, so you can imagine it was quite uncomfortable. We will certainly give credit to Dax, our warranty rep, who was able to provide a portable AC unit which made it a little more comfortable in the house. Second, ...
Total Score 3
Low quality material/ slow response
- Anonymous
- Verified HomeBuyer
- April 17, 2024
- Anna, TX
It was good experience overall and we enjoyed it and we love our home. I am not satisfied with backyard because it was not leveled and grass is very low. Also, one of backyard sprinkler pipes was burst open and now we are waiting to get this fixed up.
Beazer Homes responded:
Thank you for sharing with us. Our team prides itself on being here for you on your homebuilding journey and will continue to be available for any questions or warranty concerns. You can reach our New Home Contact Center anytime at (888) 623-2937. Welcome to the Beazer family! – Taryn
Total Score 3
Can do better in giving incentives for new home buyers
- Anonymous
- Verified HomeBuyer
- August 23, 2023
- McKinney, TX
Can improve the quality of materials used inside the home
Beazer Homes responded:
Thank you for taking the time to share your experience with us. At Erwin Farms, we are committed to delivering exceptional quality with every dream home we build. If you need any further assistance, please don't hesitate to contact our New Home Contact Center at (888) 623-2937. Thank you for choosing Beazer Homes. - Jordyn ...
Total Score 3
Decent Experience
- Rahul N.
- Verified HomeBuyer
- August 17, 2023
- Carrollton, TX
I made a mistake of not adding every issue I found during the walk through in the exception list. The construction manager didn't fix more than 50% of the issues I had verbally told. It's a hassle to chase them once you close so make sure you get everything fixed before closing. Although the warranty manager is good but I think I made the mistake of trusting construction manager. I also don't think that the construction process should have taken this long. I was promised that the construction would be completed latest by May(it was march earlier), however they told me June end later. The ...
Beazer Homes responded:
Rahul, we want to express our gratitude for selecting Beazer Homes to build your future. It brings us immense joy to learn that you are pleased with the quality of your home. We are also pleased to hear that your customer care representative has provided wonderful support regarding any requests needing extra attention. We take great pride in providing you with excellent service and ensuring that your home is built with the utmost care, in line with our Surprising Performance commitment. If you need any further assistance, please do not hesitate to contact our New Home Contact Center at (888) 623-2937. Thank you once again for choosing Beazer Homes, and we wish you all the best. - Jordyn ...
Total Score 3
Jury still out
- Anonymous
- Verified HomeBuyer
- July 19, 2023
- Frisco, TX
Overall, it’s a well-built home. Still waiting for builder to address numerous outstanding issues.
Beazer Homes responded:
We are ecstatic to hear that you are enjoying the benefits of our commitment to Surprising Performance in each of our Beazer homes. Should you need assistance with any questions or warranty requests, please contact our team at the New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. On behalf of Dove Creek, we warmly welcome you to the neighborhood. - Jordyn ...
Total Score 3
Disappointed with Beazer's build quality. Had a great sales/buying experience though.
- Anonymous
- Verified HomeBuyer
- July 19, 2023
- Carrollton, TX
We had very high expectations for Beazer Homes especially for their build quality, but are very disappointed with the quality of the house, as we are noticing many issues with the build, and a very poor response from the construction manager. We were promised that the pending items will be fixed 45 days after closing, but the construction manager stopped responding right after we moved in. This is our second house and we felt that our first house build by a different builder was much better. I find it very hard to recommend Beazer Homes to my friends or family member. This review is purely ...
Beazer Homes responded:
Thank you for taking the time to share with us. We are thrilled to hear that you trusted Beazer to build your second home. While we hope that every Beazer home is perfect upon closing, we understand that there may be some items that require a little extra care after move-in. Beazer homes is committed to providing every homeowner with a level of customer care they can be proud of. We encourage you to reach out to our New Home Contact Center at (888) 623-2937 so that we can help get your home in tip top shape. From all of us here at Lakewood Hills, welcome to the neighborhood! - Roland ...
Total Score 3
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.