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Beazer Homes Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Beazer Homes.

Read all 992 verified reviews from homeowners that built a new home with Beazer Homes in the Dallas area. Dallas homeowners have rated Beazer Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Beazer Homes

has 4.6 out of 5 stars in Dallas Area

992 Reviews in Dallas Area

Beazer Homes in Dallas Area

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Customer Reviews

Beazer Homes - Everyone did a great job during the buyer process, was pain free

  • Anonymous
  • Verified HomeBuyer
  • August 24, 2021
  • Rowlett, TX

Everyone did a great job during the buyer process, was pain free

Beazer Homes responded:
That is what we like to hear! Mortgage Choice makes comparing offers and getting the best deal easy, and our team is here to help you every step of the way. Thank you for choosing Beazer Homes. - Daniela BeazerHomes

Total Score 5

Quick response to any questions or concerns that we had

  • Anonymous
  • Verified HomeBuyer
  • August 24, 2021
  • Fate, TX

The person in charge of the construction of our home was attentive to our concerns. He addressed them in a timely manner. He never tried to avoid us.

Beazer Homes responded:
Thank you for taking a moment to share your experience with our team at Woodcreek. Our team is committed to being with you every step of the way, ensuring your home-building journey is a great one. Welcome to the Beazer family! - Daniela BeazerHomes

Total Score 4

Nice experience

  • Seetharaman C.
  • Verified HomeBuyer
  • August 24, 2021
  • Carrollton, TX

It was nice experience right from the builder to sales person ,the only drawback is the choice of lenders and their lack of responses for enquiry we had .Therefore had to go with lender who responded promptly .

Beazer Homes responded:
Thank you for sharing with us, Seetharaman. We love providing choices and helping our homeowners get the best option possible. We are sorry to hear that your Mortgage Choice experience did not go as smoothly as it's intended to. We will pass along your feedback to help us address this and make sure it's as seamless of an experience as it is beneficial. Thank you again. - Roland ...

Total Score 4

Great overall experience!!

  • Stacey A.
  • Verified HomeBuyer
  • August 24, 2021
  • Allen, TX

From first looking at Beazer Homes, I fell in love. The finish outs are beautiful. The floorplan was exactly what I was looking for. The buying process was so smooth and I felt no stress. I'm so happy I bought a Beazer Home.

Beazer Homes responded:
Stacey, we can't help but smile while reading your feedback. At Beazer, we understand that options and flexibility are important when creating the perfect space. It makes us so happy to know that Beazer's Choice Plans gave you exactly what you wanted. Thank you for choosing Beazer and making Gatherings at Twin Creeks your new home. - Daniela ...

Total Score 5

The Forman John taking videos every Friday to show us what happened that week

  • Paul M.
  • Verified HomeBuyer
  • August 24, 2021
  • Forney, TX

The experience was amazing ..

Total Score 5

Beazer Homes - Process went very smooth Kevin Is and was taking care of things

  • Ramanathan V.
  • Verified HomeBuyer
  • August 23, 2021
  • Carrollton, TX

Process went very smooth Kevin Is and was taking care of things whatever needs to be fixed. We are really happy about that

Beazer Homes responded:
Thank you for choosing Beazer Homes, Ramanathan. Should anything come up, Kevin and our team at Villas of Prestonwood are here and ready to help. - Daniela BeazerHomes

Total Score 5

Beazer Homes - Very easy process, great communication and details.

  • Anonymous
  • Verified HomeBuyer
  • August 17, 2021
  • Forney, TX

Very easy process, great communication and details.

Total Score 5

Nice

  • Ashley M.
  • Verified HomeBuyer
  • August 17, 2021
  • Crandall, TX

I love my new beautiful home

Total Score 5

Poor quality construction

  • Dhairya P.
  • Verified HomeBuyer
  • August 17, 2021
  • Farmers Branch, TX

Beazer home customer service is good but construction quality is very poor . Found more than 13 problems when I got my home keys and took least 2 months to fix it .

Beazer Homes responded:
Dhairya, at Beazer, we pride ourselves on providing great service and delivering a quality home. While it is wonderful to hear that you have had a good experience with our team, we apologize that items were missed and for any delays that followed. We understand that your reported items have been taken care of at this time, but please know we are here to help. If you have any questions or concerns about your home in the future, we can be reached at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ...

Total Score 3

Good Job

  • Terry B.
  • Verified HomeBuyer
  • August 17, 2021
  • Allen, TX

An excellent sales staff, very knowledgeable, helpful, problem solvers!

Total Score 5

Great People All

  • Gary S.
  • Verified HomeBuyer
  • August 10, 2021
  • Little Elm, TX

From our first contact with Jill in sales to contact with builders. Due to unforeseen circumstances we had three builders, Jason, Todd and Chris. All three kept us informed of our homes progress and answered any concerns or questions we had. Everyone works well as a team. We were living out of town and Jill sent us pictures of our homes progress. Our first builder, was transferred to another building site and Todd and his assistant, Kelly took over seamlessly. Todd, I believe went to work for a another company and Chris came in to wrap everything up. Chris made us very comfortable and ...

Beazer Homes responded:
We couldn't be more thrilled with this review, Gary! Thank you for sharing your amazing experience. We strive to ensure your new home process is as easy as possible. We are glad to see the our team was able to make this happen. Remember, if you ever have any questions or concerns, you can always reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com or online at www.beazer.com/warranty. We're happy to have you as part of our Valencia community! - Roland ...

Total Score 5

Beazer Homes - We have had a drawer in the kitchen break.

  • Gary S.
  • Verified HomeBuyer
  • August 10, 2021
  • Crandall, TX

We have had a drawer in the kitchen break. Vents were not put on straight. The doors did not fit right. Had a hole in the bathtub. Overall the workers building the house had no pride in their work.

Total Score 4

Working through pandemic and snowmegeddon.

  • Robin L.
  • Verified HomeBuyer
  • August 03, 2021
  • Hickory Creek, TX

Larry, the construction manager modified the schedule to meet the availability of materials. Brittany, the design person was awesome, helping us in making intelligent decisions. The hone looks great. Rachael, who oversees warranty issues and questions after move-in, has been our advocate. These three make a great team. We are enjoying our home!

Beazer Homes responded:
No matter what the challenges, we are here to work through them to deliver a quality home. Robin, we are delighted to hear how our team has provided an exceptional home-building experience and that you are enjoying your new Beazer home. - Daniela BeazerHomes

Total Score 4

Outstanding Customer Service

  • Jose G.
  • Verified HomeBuyer
  • July 21, 2021
  • Dallas, TX

Harry and Joe P. were great throughout the entire building process. Both were very patient and trustworthy. Our new house looks beautiful!!!

Beazer Homes responded:
This is amazing to hear, Jose. We strive every day to provide experiences are just like this, delivering a beautifully designed home that is made to last. Thank you for choosing Beazer! - Manny BeazerHomes

Total Score 5

Customer service with great communication.

  • Aaron W.
  • Verified HomeBuyer
  • July 14, 2021
  • Forney, TX

John has been one of the best builders I have ever dealt with. Having been in construction for almost 20 years I have dealt with many builders and few have kept up great communication and keeping expectations. Beazer from start to finish was easy to work with and always helped answer any questions and how things where going. Joel was great to interact with and was always quick to help answer any questions. I would happy build another house with them.

Beazer Homes responded:
Aaron, we are jumping out of our seats with joy reading this! Thank you for shouting out John and Joel at Devonshire. Beazer prides itself on providing outstanding customer care and we are ready to build your next home whenever you are. Welcome to the Beazer Family! - Joanna BeazerHomes

Total Score 5

Communicative & Willing

  • Kelbi C.
  • Verified HomeBuyer
  • July 06, 2021
  • Denton, TX

I appreciated how willing each person I interacted with were to walk w/ me through buying my first home. Josh & Rusty both helped me immensely in having confidence and trust in the process.

Total Score 5

Ease of Purchase

  • Anita C.
  • Verified HomeBuyer
  • June 25, 2021
  • Farmers Branch, TX

On site agent was very easy to work with from the very beginning of the process and continued to stay in touch with us throughout.

Total Score 5

Helpful, friendly salesperson

  • Janie W.
  • Verified HomeBuyer
  • June 22, 2021
  • Allen, TX

I've been in my home for almost 2 months. I love the community feel of the gatherings. I am very happy with my unit.

Beazer Homes responded:
We are so happy to hear that you are enjoying your new home and love the Gatherings at Twin Creeks community. With four different floor plans to personalize and home finishes to choose from, creating the perfect space for yourself is easy. Thank you for joining the Beazer family at Gatherings at Twin Creeks, Janie! ...

Total Score 5

Great First Time Buying Experiencr

  • Neel G.
  • Verified HomeBuyer
  • June 22, 2021
  • Farmers Branch, TX

Beazer at Mercer Crossing has provided excellent customer service throughout every step of the home building journey. We worked with Travis, Jay, and Robin throughout the process. We felt like the staff at Beazer genuinely wanted to see us happy with our investment and the build quality of the home. During the sales process, we never felt pushed into anything. During the build process, we were provided weekly updates. We did notice a few issues during this process, but they were quickly addressed once we brought it up. During the closing process, Beazer addressed all of our issues with ...

Beazer Homes responded:
Thank you for sharing the amazing home-building experience you had with our team at Mercer Crossing, Neel. Building a new home is exciting, and our team strives to provide an unforgettable home-building journey. You'll also be happy to know that our support doesn't end there. If you have any questions or concerns about your home, we are here to help and can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 5

Beazer Homes - I like Beazer home among other because the people work there

  • Navin S.
  • Verified HomeBuyer
  • June 17, 2021
  • Farmers Branch, TX

I like Beazer home among other because the people work there friendly help full . Thanks Beazer

Beazer Homes responded:
Navin, you're going to make us blush! Thank you so much for the kind words. We strive to provide the highest of customer service for our homeowners. We are glad to see this has been the case during your new home experience. We are happy to have you at Mercer Crossing Windermere! - Roland ...

Total Score 5

Sales person was very thorough

  • Sharon W.
  • Verified HomeBuyer
  • June 15, 2021
  • Farmers Branch, TX

I think they build mid level homes that are good but they are not the best

Total Score 4

Blocked by Beazer?

  • Anonymous
  • Verified HomeBuyer
  • June 10, 2021
  • Denton, TX

I bought a home from Beazer and it wasn’t a good experience. I consider myself a good customer and go with the flow. The few questions I had during constructions were ignored. My one request to replace a bad board where my tv was going to be mounted was ignored by the lead builder. Straight up ignored me when I asked about the board. And now that I have closed on the house Beazer won’t return my txt or calls. I think they blocked my number. I have been here couple months and still not receiving my mail. Post office says it’s an issue with the builder but I can’t confirm that since Beazer ...

Beazer Homes responded:
Thank you for bringing this to our attention. We apologize for the experience you have described and that you have been unable to connect with someone from our Stark Farms team. We have a dedicated Customer Care Team who can help address any pending concerns you're having with your home. Please reach out to us through our New Home Contact Center at nhcc@beazer.com or (888)623-2937 to further discuss your pending concerns. Any future warranty submissions may also be emailed are called in here at any time. - Daniela ...

Total Score 2

The sales agent was very professional and helpful

  • Daniel M.
  • Verified HomeBuyer
  • June 08, 2021
  • Farmers Branch, TX

we visited several times and were impressed with the models, especially the security features. We were living in a house and wanted a condo.

Total Score 5

Beazer Homes - Sales team ok.

  • Melody C.
  • Verified HomeBuyer
  • June 08, 2021
  • Denton, TX

Sales team ok. Builder gets a 5 star rating. House gets a 3. This house has the worst quality of finish work of any home i have ever owned. Your sub contractors do a terrible job. The texturing of my walls is terrible. Most walls have 2 or more obvious differences in the textures. It looks like kids came in and did it, not professionals who do it for a living. It needs to be totally redone but no way would i have your subcontractors come back in my house to do it.Same thing on back porch. Same thing on stone work and brick. The other builder in the neighborhood has brick craftsmen ...

Beazer Homes responded:
Melody, thank you for taking the time to speak with me about the concerns you are experiencing with your home. We are glad to know that our Area Construction Manager has met with you to review the items, and we will continue to work with our team as each is addressed for you. We are here to help and if you have any questions or warranty needs in the future, we can be contacted through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 3

Beazer Homes - Had a very good time buying my condo

  • Manjula R.
  • Verified HomeBuyer
  • June 08, 2021
  • Farmers Branch, TX

Had a very good time buying my condo

Beazer Homes responded:
Great to hear, Manjula! We strive to deliver extraordinary customer care to our guests and homeowners and we are thrilled to know that your experience was no exception. Thank you for making Gatherings at Mercer Crossing your home. - Daniela BeazerHomes

Total Score 5