Beazer Homes Reviews in Dallas, TX

Disappointed in the quality of the Beazer Home. Certainly not up to the standard I expected. People were friendly but had little work with. The lack of operating and warranty documentation was a concern The QR codes that were given were inactive. All in all I picked out Beazer because I expected a quality product. I was disappointed. No different than all the other builders that cut corners.

Blue tape issues did not get fixed. We were told after we move in they would be completed. Due to us possibly scuffing up walls more. They would paint over that as well. Once in new home if they were to come fix issues it would void out 1 year warranties. We had signed contract meaning issues were fixed even though there was a verbal agreement and recording of it taken.

Beazer needs better quality control processes and oversight of contractors. We've worked with multiple builders over the years, and have found the quality control during construction to be lacking with Beazer. With that being said, the customer support team is good, polite, and friendly.

Overall we had a very positive experience with our sales consultant, Mark. He did everything in his power to get us the best possible price and connect us with a great mortgage company. We love our new home, but unfortunately within the first two weeks of living here we had a slew of issues. First, our HVAC system went out and took almost two weeks fix. Here in Texas it’s hot and humid, so you can imagine it was quite uncomfortable. We will certainly give credit to Dax, our warranty rep, who was able to provide a portable AC unit which made it a little more comfortable in the house. Second, after a heavy rain storm, we had water intrusion in both our front office and garage. After some investigation, they found water getting into the garage through the tankless water heater exhaust vent which wasn’t properly sealed. The upstairs outer window sills had several areas where water was getting in and running down the inside walls, soaking our office carpet. Dax did his best to get our warranty issues resolved as quickly as possible, which we are appreciative of. This is by far our largest investment and we understand things aren’t always perfect, but to have this many issues within the first two weeks seriously makes us question Beazer’s build quality. ... More

It was good experience overall and we enjoyed it and we love our home. I am not satisfied with backyard because it was not leveled and grass is very low. Also, one of backyard sprinkler pipes was burst open and now we are waiting to get this fixed up.

Can improve the quality of materials used inside the home

I made a mistake of not adding every issue I found during the walk through in the exception list. The construction manager didn't fix more than 50% of the issues I had verbally told. It's a hassle to chase them once you close so make sure you get everything fixed before closing. Although the warranty manager is good but I think I made the mistake of trusting construction manager. I also don't think that the construction process should have taken this long. I was promised that the construction would be completed latest by May(it was march earlier), however they told me June end later. The sales agent even asked me if I would be able to close it 2 weeks earlier and this was just 30 days before the actual closing date, very convenient for him but very inconvenient for me sine I was tied to a month to month lease and I would have to pay rent plus the monthly installment for 15 days. The interest rate kept on increasing during the delays caused for the construction which has resulted in increase monthly installment. Although the sales agent helped me to reduce the cost by 20,000 however the amount is negated by the fact that the overall price was reduced by more than that amount since it was 10 months after I decided to buy the property and the cost I incurred for paying month to month rental for almost 3 months(more than $5000). There are number of smaller issues in the house which can be expected from any builder but the overall build quality is good and I would have given 5 star rating if not for the construction manager who caused all these issues or rather overlooked it while hurrying the closing. ... More

Overall, it’s a well-built home. Still waiting for builder to address numerous outstanding issues.

We had very high expectations for Beazer Homes especially for their build quality, but are very disappointed with the quality of the house, as we are noticing many issues with the build, and a very poor response from the construction manager. We were promised that the pending items will be fixed 45 days after closing, but the construction manager stopped responding right after we moved in. This is our second house and we felt that our first house build by a different builder was much better. I find it very hard to recommend Beazer Homes to my friends or family member. This review is purely for the build quality and the construction, and doesn't reflect the sales experience. ... More

Unfortunately, the sales representative has been unreachable since signing the contract, leading to difficulties in the delivery of keys after the closing process. Additionally, they misplaced my mailbox keys, resulting in a delay of three to five days to obtain a replacement key despite numerous efforts and phone calls. The poor quality of workmanship by their contractor further added to the challenges. However, I must commend Construction Manager John for his exceptional humility and responsiveness. He attentively listened to all of our concerns and proactively collaborated with the contractor to address them in a timely manner. His efforts greatly improved our overall moving experience. For his outstanding work, I would gladly give him a five-star rating. ... More

Warrant people are horrible. No more quality work. So many corners cut on the build as well.

The best part about buying our home was the sales consultant. She was thoughtful and knowledgeable about the home process. We do have a lovely home, but there are lot of incomplete details that still need to be done on the home after close.

Very basic builder upgrades provided in design center, not very new home buyer friendly with home plans.

Very impressed with model and other homes builder did. Our was pushed up a month to meet quarterly numbers and we feel very much this contributed to a lower quality build. So many items from framing to drywall have bad defects that are not being repaired by builder.

While doing our walk throughs we noted numerous items that had to be handled over 2-3 walk-throughs. The local team working with us did a great job and worked with us even though it took more than one walk through. On the final review, the VP attended and made it very clear we were, in his estimation, taking advantage of the process. We just thought we were doing what was allowed to get it right prior to purchasing. No one had told us that you were only allowed one walk through. When I had this discussion with the VP he stated that if we were not happy, he would be more than ok with walking us over to the offices and cancelling our contract. In essence, take it or leave it. Not sure this is the best way to close a sale. Also, after moving in we found that the walk-in shower leaked quite a bit. We submitted a warranty request but the Warranty contact for Beazer and the rep from the install company said there was nothing they could do. It was within the specifications and was just going to leak. It is a very bad design and I was surprised that your position was that, "that's just the way it is!". I have noted on the Gatherings Facebook page that multiple people are having the same issue. Interesting that once we close, some things are just the way they are. ... More

From start to finish, Staci, was amazing. She kept me updated to the best of her knowledge. However, she lacked communication from her management Ashley has been wonderful from ore close to now.

I would say the experience in buying was great but the wait was not so great. Many issues needed to be addressed once we moved in and they have done well in completing them but not enough information/instructions on appliances and functional items for future projects and repairs.

the experience was ok but could be better

The sales and building phases are great. Design upgrade center really screws the customer. It has to really flexible for the amount of money poured by the customer. Also no inspection team from Beazer for first walkthrough to measure the quality of construction by the contractors. Average ratings from me.

Overall, I'm happy with place. Of course there are problem that arise, but they are really quick to fix or repair items. The staff is good and really professional Harry and now Jackson have really helpful. Beazer has a really good track record in the industry and that was one of reason why we went them. Beazer's lender Thrive Morgage was the difference in our situation and they worked with us to the end. We feel really fortunate purchasing at Bayside and it will be a great community once everything is done.

My purchase experience was good overall. The home advisor was thorough in answering my questions throughout the initial process. I greatly appreciated the weekly communication from the builder; even during the weeks where nothing was happening due to supply chain issues. Their constant communication and quick response time has allowed me some measure of comfort and security in knowing I chose a good builder to work with. Most of the issues have occurred during the final weeks of the build, "celebration walkthrough"/new home orientation, and post closing. I've been told that what I experienced was not normal for Beazer. Due to changes with staff and a rush to get the homes done after they were so heavily delayed, there were a number of things not properly handled before my final walk in the home. The home wasn't really cleaned for closing day. I was informed that they hired an outside service; they should get their money back - I spent a day cleaning the place top to bottom and hired another person to assist and we were picking up drywall, paint chips, wood, tile edges, and everything in between. The cleaning service did not do their job. Some of the cosmetic issues include paint on the wood floors and carpet. The painters took little to no regard for the quality of their work. I'll be picking away at the paint on the wood floors for months. The carpets are a lost cause. Grout between title was not leveled, unfinished, and have airholes. Uneven tiling. Things of that nature. More serious issues include the doors not being weather stripped and very uneven to allow for gaps to the outdoors. Holes in drywall and cracks around major features. Made worse that some of the crew did not take care being in the home and caused damage after closing. Things that I thought were resolved on the exceptions form, I'm finding several weeks later that they were not addressed. I'm concerned that this is going to result in damage to my home in the long term. Will likely have to hire an inspector again to review and pass on the findings to Beazer in hopes their new home warranty will resolve the problems. There are more issues. Thankfully things are fixable...for now. I worry that there may be other problems in the future. The amount of money I've spent after closing to fix all the issues the builders did not address, or have caused, was beyond what I had planned for. This is my big area of disappointment. I was expecting to walk into a nice, new, clean home. Maybe a little caulking touch up here and there. No big deal. I was not expecting to spend thousands and dig into savings. Would I work with Beazer again? Maybe. But I would be far more discerning during the process, and hire an independent inspector to monitor the work daily to ensure nothing is ignored again. ... More

I love my Beazer Home! It comes with a year warranty, so the little things that needed fixed, are being fixed as we speak. However, I was not offered window blinds in the beginning of the build! I'm the only house in my neighborhood and block that don't have blinds, it bothers me! I spoke with several people whom still have not resolved the issue for me, I still have not received a call back. Tomatoes! The home is absolutely gorgeous other than that!

They are following through after close, but it was a long painful build process. The lack of ability to remove the original general contractor has put the entire community behind schedule and at poor quality. Six weeks post close, we still do not have a functioning faucet in a bathroom.

The buying process of working with Beazer was fine. No problems. The condition of the unit is another story. Had/have three doors with issues. One won't open without using brute strength, one won't close, and one can't be locked. Dishwasher supply line was not turned on. These are the functional issues. There are a number of cosmetic issues.

Sales Agents: A+. Pre-and post sales support is truly excellent. Project Management: C-. Created unrealistic and unsupportable dates. Quality : B (overall). Would have rated higher, but too many dumb mistakes and errors. Your rush to close was obvious in the mistakes I found. -Bad. Warranty: B (So far). HOA: F-