Beazer Homes Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Beazer Homes.
Read all 767 verified reviews from homeowners that built a new home with Beazer Homes in the Dallas area. Dallas homeowners have rated Beazer Homes an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes
has 4.7 out of 5 stars in Dallas Area
767 Reviews in Dallas Area
Beazer Homes in Dallas Area
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Customer Reviews
Our Beazer home in Stark Farms subdivision
- Diana M.
- Verified HomeBuyer
- November 17, 2024
- Denton, TX
If you are considering buying a Beazer home, you will get a well constructed home. The building supervisor, Colton did a great job at seeing that our home was a quality built home. He addressed our concerns and questions. The appliances in the Beazer homes are below standard unless one upgrades them. We purchased our home after it was framed therefore no upgrades were allowed except for flooring. Our side by side refrigerator doors and door handles were uneven. A repair person was sent out and he was able to align the doors however not the handles. The handles were still slightly ...
Beazer Homes responded:
Delivering a well-built and expertly crafted home is the highest priority to everyone at Beazer Homes, and while we are happy to hear your new home is well-constructed, we apologize for any misunderstanding regarding the selected options for a quick move-in home. We know that heartfelt feedback like this will help us provide a stellar experience for all of our homeowners, past and present. Please know we are here for you if you have any concerns as you settle in, and we encourage you to contact us with any questions in the future. You can reach us by phone at (888) 623-2937, or via email at NHCC@beazer.com. The Stark Farms team welcomes you home, and we look forward to building a lasting relationship for the years to come. - Stephanie ...
Total Score 2
Home quality is a big concern
- Anonymous
- Verified HomeBuyer
- October 16, 2024
- Sunnyvale, TX
Quality of beazer home is getting so bad. Just moved in, but more than dozen of warranty issue have been submitted so far. There are more to come.
Beazer Homes responded:
Thank you for sharing your feedback. We sincerely apologize if the quality of your new Beazer home did not meet your expectations. At Beazer, quality is our top priority, and we partner with industry leaders who share our commitment to innovation and excellence. My name is Stephanie, and I work with the Dallas Division at our corporate office. I want to personally address your concerns, and I invite you to reach out to my team at (888) 623-2937 if you have any issues in the future. We appreciate your trust and are grateful to have you as part of our family. Together, I’m confident we can restore your confidence in us. ...
Total Score 2
Bad customer service
- Necati U.
- Verified HomeBuyer
- May 17, 2024
- Fate, TX
When we did closing we have been promised to get everything completed but there are still a lot of issues and no one cares about remaining stuffies. There is no tracking system to check own case. Terrible
Beazer Homes responded:
Thank you for taking the time to tell us about your experience. We apologize for any issues you have encountered and can only imagine the frustration this has caused. The local team is working on completing the repairs by the end of next week. If you ever have any concerns or questions in the future, please do not hesitate to contact the New Home Contact Center at 888-623-2937. - Stephanie ...
Total Score 2
Bad Experience after Closing
- Maria D.
- Verified HomeBuyer
- July 14, 2023
- Carrollton, TX
Construction Manager Greg agreed to do some lawn work after closing as the nearby house is not finished yet. But after Closing, it is very hard to reach to him and the warranty people also not taking up any of the work and giving other reasons and states construction manager should have done it already. Also, Construction manager wants the rating for him on the same day as Closing which is horrible. They conveniently have the rating process in their Favor. Beazer should run one more review Rating process 45 days after Closing. Bad Experience Overall
Beazer Homes responded:
Maria, thank you for sharing with us. We're sorry to hear that your experience has not met your expectations. Beazer is committed to providing outstanding customer care for every homeowner, so it is especially concerning when we receive feedback like this. Our team would love to help build a lasting relationship with you. We encourage you to contact our New Home Contact Center with any questions you may have. Again, thank you for sharing your feedback. Your input helps us build a better Beazer going forward. - Roland ...
Total Score 2
Bad home buying experience and so much issues
- Hoon C.
- Verified HomeBuyer
- June 21, 2023
- Carrollton, TX
First of all, the sales person Sanjeev did not tell me anything about what was going on with the house I bought. Later I found out there was a person who had contract but did not buy the house. Sanjeev only told me I was not able to make any changes to the house they were building because peleevious potentail buyer picked all the materials he/she wanted. If I knew this I would have expected what might happen later I move in. So I have lived in this house almost 2 months and I don't have cabinet hardware. I contacted the builder there was no order for it. What kind of new house is built ...
Beazer Homes responded:
Hoon, thank you for taking the time to share this with us. We're sorry to hear that there was a communication break down during your sales experience. Working with integrity is at the core of our values, which includes making sure our homeowners are fully informed during their buying process and beyond. We will be sure to pass along your sentiments to ensure we are building a better Beazer going forward. We are, however, thrilled to see that your local teams have been able to work with you to help resolve your reported concerns. We encourage you to reach out to our New Home Contact Center at (888) 623-2937 with any questions you may have. We appreciate your partnership and wish you the best in your new home. - Roland ...
Total Score 2
Horrible Experience
- Phyllis A.
- Verified HomeBuyer
- January 04, 2023
- Allen, TX
I will never recommend Beazer homes to anyone. We were repeatedly lied to by sales people, made to settle for what Beazer chose to give us, Mistakes were made from the design center up to closing. Our lives were turned upside down for months due to mismanagement and incompetent employees. We have built two homes prior to this and both experiences were very good. Nothing in our past could prepare us for our dealings with Beazer. We paid a premium price for very shoddy construction. Now we are dealing with mechanical issues with systems installed that we know nothing about. No information ...
Beazer Homes responded:
Phyllis, we're so sorry to hear that your experience was not what you expected. We pride ourselves on providing outstanding customer care and quality homes so it is particularly concerning when we receive comments like this. We show that your local Beazer team has been able to work with you on any reported warranty items. We encourage you to reach out to our New Home Contact Center with any additional concerns. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Wishing you the best in your new home. - Roland ...
Total Score 2
Incomplete woks after closing ,AC not working
- Anonymous
- Verified HomeBuyer
- November 15, 2022
- Hickory Creek, TX
Incomplete works after closing ,AC not working
Beazer Homes responded:
We're sorry to hear that you've experienced some concerns with your new home. We strive for greatness in everything we do so we make sure to take any feedback about the quality of our builds very seriously. We are thrilled to know that your local Beazer team was able to put in a warranty ticket for you so that we can help get you settled into your new dream home. We encourage you to utilize our New Home Contact Center for all of your warranty needs. We can be reached at (888) 623-2937. Wishing you all the best in your new Beazer home. - Roland ...
Total Score 2
My Experience is not good
- Linku M.
- Verified HomeBuyer
- October 11, 2022
- Denton, TX
My closing was messed up. In the morning of closing date I got call from construction manager that they can’t close it on the same day due tom some document didn’t received from city. They need to more pro active. When house was delivered to me it was not at all clean. I told several times and highlighted the same to my construction manager but no result. I am expecting better service from Beazer. I will already to recommend about Beazer to someone. Thanks
Beazer Homes responded:
Linku, thank you for sharing your experience. We're sorry to hear that you were not satisfied with the closing of your home. We will be sure to pass along your sentiments to our team so that we might build a better Beazer going forward. Wishing you the best in your new home. - Roland ...
Total Score 2
Don't buy from Beazer! Ever
- Donna C.
- Verified HomeBuyer
- September 27, 2022
- Celina, TX
The sales people are adorable up until closing. Then you are full of surprises. The house was not cleaned properly, The bathtub looked like many people have used before full of scratches. The doors were not painted properly and dirty. One window did not lock, and the yard was a disaster . The sprinkler system leaked, The air is not working as it should and they still try to fix it after 2 months since closing. The insulation is not good and it started flying around the attic so I can see it through the vents. The yard is not properly done so when it will rain the water will run toward the ...
Beazer Homes responded:
Thank you for your feedback, Donna. We'll be sure to pass this along to your local warranty team so we can help build a better Beazer. We see your team has been in contact with you regarding these items and are actively working with you to help resolve them. Should you need assistance with anything, please feel free to reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. - Roland ...
Total Score 2
Beazer Homes - Overall, there are lot of delays with hardware in home, I’m still
- Anonymous
- Verified HomeBuyer
- August 23, 2022
- Celina, TX
Overall, there are lot of delays with hardware in home, I’m still raising ton of warranty of tickets still there is no concrete dates on when it will be fixed. Outdoor lawn was not laid flat lot of puddle spots. Garage is a total mess with cracks and chips every where as they mentioned outdoor won’t be covered for warranty I have to adjust with it. Also lot of gap in entrance of home where beazer mentioned it won’t be done again.
Beazer Homes responded:
We appreciate you taking the time to share your experience with us. While our builders try very hard to ensure every home is perfect upon move-in, we know that there may be some items that require a little extra care after closing. We show a case for your cabinets concern is currently open and being addressed by your local customer care representative. We encourage you to report any concerns to our New Home Contact Center so we can ensure they are being addressed. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. - Roland ...
Total Score 2
Two months delay in closing.
- Peggy B.
- Verified HomeBuyer
- April 07, 2022
- Farmers Branch, TX
Delayed 2 months in closing.
Beazer Homes responded:
Peggy, we are saddened to hear about your experience and apologize for the frustration caused. Beazer aims to provide a smooth home-building journey for each of our homeowners, and we have made leadership aware of your experience. It makes us glad to see that you have now settled into your home and that our warranty team is assisting with your concerns. Please know that our team is here and if you have any questions or concerns about your home in the future, we can be reached at nhcc@beazer.com or (888) 623-2937. - Joanna ...
Total Score 2
Pooir Communication and poor follow up
- Anonymous
- Verified HomeBuyer
- March 15, 2022
- Allen, TX
When we signed the contract to purchase, we signed for a garage. At closing the garage had been switched and a less attractive alternative designated. There was no recompense for the less desirable alternative. Also there has been very poor follow up on repairing/replacing items designated at the final walk through. We have been in the house for going on 2 months and there are several items that have not been corrected. For example, on a cabinet door to be replaced, the contractors have made an appointment 3 times and never showed and, in fact, didn't even call. Also, there are several ...
Beazer Homes responded:
We value creating a home that every homeowner is proud of and the Beazer Customer Care team would like to address the issues you are experiencing. Please reach out to the New Home Contact Center by email at nhcc@beazer.com, by phone at (888) 623-2937, or at www.beazer.com/warranty so that we can further assist. - Joanna ...
Total Score 2
Sales and construction
- Anonymous
- Verified HomeBuyer
- March 06, 2022
- Frisco, TX
There were lot of outstanding issues with when Beazer hand over the home and they missed lot of upgrade options that we opted for. You need to pay much attention throughout their construction process .
Beazer Homes responded:
Thank you for reaching out to share your experience with us. We want to apologize for any items initially missed during the construction of your home. If you would like to discuss your concerns further with us or have any items that still require our attention, please contact us directly at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 2
Beazer Homes - Ask us again when some of the big problems have been resolved.
- The E.
- Verified HomeBuyer
- February 15, 2022
- Allen, TX
Ask us again when some of the big problems have been resolved.
Beazer Homes responded:
We are sorry to hear that there are outstanding concerns with your home. Please reach out to us at nhcc@beazer.com or (888) 623-2937 for our team to assist you with this. We look forward to working with you. Thank you. - Daniela 
Total Score 2
Beazer Homes - Everything went pretty well up until moving in.
- Betsy C.
- Verified HomeBuyer
- January 03, 2022
- Carrollton, TX
Everything went pretty well up until moving in. The day of closing the stairs still had not been stained but I was assured it would be done by the time I moved in later that day. When I arrived later that evening to move in I noticed the stairs were the wrong color from what I selected in the design studio. I immediately emailed the builder to let them know of the discrepancy. Additionally the stairs were still wet so it created a mess as the movers moved in furniture. Several days and emails later, I had to push back very hard to get the stairs re-stained to the color I originally selected ...
Beazer Homes responded:
Betsy, we appreciate you reaching out. We would like to apologize for the concerns with the stain finish of the stairs and handrail in your new home. The feedback you have provided has been shared with our leadership team, and we will be looking into this further. A member of our team will reach out to follow up with you soon. Thank you. - Daniela ...
Total Score 2
Blocked by Beazer?
- Anonymous
- Verified HomeBuyer
- June 10, 2021
- Denton, TX
I bought a home from Beazer and it wasn’t a good experience. I consider myself a good customer and go with the flow. The few questions I had during constructions were ignored. My one request to replace a bad board where my tv was going to be mounted was ignored by the lead builder. Straight up ignored me when I asked about the board. And now that I have closed on the house Beazer won’t return my txt or calls. I think they blocked my number. I have been here couple months and still not receiving my mail. Post office says it’s an issue with the builder but I can’t confirm that since Beazer ...
Beazer Homes responded:
Thank you for bringing this to our attention. We apologize for the experience you have described and that you have been unable to connect with someone from our Stark Farms team. We have a dedicated Customer Care Team who can help address any pending concerns you're having with your home. Please reach out to us through our New Home Contact Center at nhcc@beazer.com or (888)623-2937 to further discuss your pending concerns. Any future warranty submissions may also be emailed are called in here at any time. - Daniela ...
Total Score 2
They are more concerned about closing properties before completion
- Alan S.
- Verified HomeBuyer
- November 17, 2020
- Allen, TX
The quality checks before closing are lacking. The noise in the unit is totally unacceptable. The move in experience was less than expected.
Beazer Homes responded:
We are sorry to hear you had a less than ideal experience, Alan. We would like to discuss your experience with you to get more information on how we can assist you in getting these concerns addressed. A Corporate Customer Advocate will be reaching out to you directly, we thank you for bringing this to our attention and hope to come to a resolution as soon as possible. ...
Total Score 2
The Sales person was not good.
- Anonymous
- Verified HomeBuyer
- January 10, 2026
- Little Elm, TX
We are happy with the after-sales process, which involves the construction manager, and he was a champ. This rating reflects only our sales experience; nothing else.
Beazer Homes responded:
We are thrilled to welcome you to Valencia on the Lake and are very happy to hear your construction team provided a great experience. We also apologize if the sales process did not meet your expectations. Your thoughtful feedback is appreciated, as it will help us continue to improve the new home journey for all our homeowners, past and present. We would love to hear more and encourage you to call us at 888-623-2937 if you ever have any questions or concerns. - Megan ...
Total Score 1
Very Great experience
- Madhu A.
- Verified HomeBuyer
- November 29, 2025
- Little Elm, TX
It was very great experience and lot of support and help from Sanjeev. I really appreciate his help and I say 10/10 for him.
Beazer Homes responded:
We appreciate your kind words, Madhu! If we can ever help with anything, please do not hesitate to contact the team at 888-623-2937. - Megan
Total Score 1
Beazer dropped ball filing 911 papers, slow repairs
- Brian O.
- Verified HomeBuyer
- June 18, 2025
- Rockwall, TX
Sales process was great but have not received mail in a month and a half only to learn Beazer didn’t file 911 paperwork. Slow to get repairs done.
Beazer Homes responded:
Thank you for sharing your feedback, and congratulations on your new home. We’re glad to hear that your sales experience was positive, but we're truly sorry to learn about the issues you've encountered since moving ...
Total Score 1
Builder
- Anonymous
- Verified HomeBuyer
- July 13, 2024
- Rowlett, TX
The homes appear to be over priced as the quality is average and we've had issues, minor, from day one. Specifically the AC unit leaking, lights in the bathroom going out, and the fireplace not being properly placed in the wall. Also, the homes in the area have dropped about 25-50k which is indication that the homes could've definitely been sold for cheaper.
Beazer Homes responded:
Thank you for taking the time to share you experience with us. We're sorry to hear that you don’t feel the quality of your new home lives up to the pricing. At Beazer, we take pride in being a leader in building quality, energy-efficient homes that are built for what’s ahead. We encourage you to reach our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com with any service requests you may have. Wishing you the best in your new home. - Stephanie ...
Total Score 1
Bad Experiencing
- Suneel V.
- Verified HomeBuyer
- July 05, 2024
- Little Elm, TX
Cleaning hand over is worse. 45 days warranty experience is bad
Beazer Homes responded:
Suneel, we apologize for your initial experience with the warranty request process. We understand that your Customer Care Representative is taking care of your pending concerns. We appreciate you providing feedback, allowing Beazer to improve your warranty experience. If there is anything we can assist with, please get in touch with us at (888) 623-2937. - Stephanie ...
Total Score 1
Elasmar
- Nader E.
- Verified HomeBuyer
- November 29, 2023
- Carrollton, TX
They use cheap materials such as cheap paints cheap bath tub , cheaper brand bathroom fixtures , They didn’t leave enough space between my house and the Nighbor house and it’s muddy all the times , bad finishes such as the trimming , you can see the tip of the nails on the window trimming covered with the semigloss paint , cheap quality oven microwave they refuse to find solution for the muddy area between our house and the Nighbour , they the one who built the Nighbour house too , it need French drainage to get ready of this muddy situation , they refuse to fix the window trimming problem
Beazer Homes responded:
Nader, thank you for sharing your feedback with us. We're sorry to hear that you've experienced some dissatisfaction with your yard and windows. We encourage you to reach our New Home Contact Center with any concerns you may have. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or on our website at www.beazer.com/warranty. Our customer care teams are dedicated to providing you with a quality home and a service you can be proud of. We look forward to working with you in turning this experience into a positive one. Best wishes in your new home. - Roland ...
Total Score 1
Very Bad Experience
- Anonymous
- Verified HomeBuyer
- November 21, 2023
- Carrollton, TX
No response from builder Before closing - lot of work that were pending were promised to be done after closing, builder vanished (though he said he will be there for 45 days) and then the warranty will jump in.....
Beazer Homes responded:
Thank you for bringing this matter to our attention. We are sorry to hear we did not meet your expectations as we always strive to provide our homeowners with the best possible experience. We would like to offer further assistance regarding your requests. Please reach out to our New Home Contact Center by calling (888) 623-2937, emailing nhcc@beazer.com, or visiting our website at www.beazer.com/warranty. We are looking forward to the opportunity to work with you soon. - Jordyn ...
Total Score 1
Horrible experience
- Phillip R.
- Verified HomeBuyer
- October 04, 2023
- Aubrey, TX
This house has been a disaster. We had to wait almost three months for our air conditioner issue to be resolved and we had to schedule time off of work for five different air conditioner repair people to stop by. The builder had to check with his boss several times and the builders boss did nothing for any kind of compensation.The noise is so loud we haven’t been able to use our master bedroom this wasn’t resolved for three months.
Beazer Homes responded:
Thank you for sharing with us, Phillip. Beazer Homes prides itself on providing the highest level of customer care so it is especially concerning when we receive reviews like this. We're sorry to hear that you had trouble with your HVAC, but are glad to see that your team at Union Park has been able to work with you to resolve your concerns. We hope you are now comfortable and enjoying your new Beazer home. - Roland ...
Total Score 1
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