Beazer Homes Reviews in Dallas, TX

The home buying process was fine, no issues there. My issue with Beazer is they will tell you whatever you want to hear just to make a sale. I purchased my home in October and prior to closing I gave the builder a list of things I needed fixed/repaired before closing. He assured me everything would be done but when I closed it was not. To start, my doorbell did not work, I did had huge, deep scratches on two of my cabinets in the kitchen that was not there prior to viewing the house initially. There was mortar missing from the brick on my patio, the light in the utility room didn’t work like at all, there were runs in the brand new carpet, the door handle on the pantry door broke off, the toilets in both of the bathrooms downstairs were full of urine and had stains all over, the floors were filthy it was just not a pleasant experience moving in. The builder told me the home would be cleaned prior to closing and getting the keys, that did not happen. The smoke detector alarm batteries were old and needed to be replaced which to me was weird since it was a brand new home. The builder told me that he would fix any and every thing wrong even after closing and to call him any time. Half the time I called or texted him he was unresponsive. While some of the items were addressed there is still a lot of unresolved issues. It seems like they only care until you close then after that you’re on your own. I received a call a few weeks ago from Sanjeev asking me to complete a survey and rate it 4 stars but I told him they did not deserve it since Burt is unresponsive to all of my concerns. He assured me that he would personally reach out to me weekly until all of my concerns were addressed and he would send a cleaner to my house as courtesy since when I moved in it was not done. Well, 3 weeks later and I haven’t heard from either of them since. Very disappointing, the home itself if beautiful but I just wish I had a better experience with the builder afterwards. Moving into a brand new home, I don't Expect to have to call or need anything fixed for at least 6 months to a year. Hopefully no one else has had the same experience with lack of customer service, I do not recommend beazer when it comes to their customer service and client support. They only care about money and slapping houses together as quickly as possible. ... More

I would not build with Beazer again. I had a bad experience dealing with the sales office where the sales manager stated that they would match a price drop in backlog sales. The amount was much smaller than what was promised. The builder was not flexible at all on the home construction. Little things like the height of a fire place mantle or length of the fence was not customizable. I'm still having ongoing issues with punch items identified in walk through that have just been finished, approximately 3 months after I closed. I constantly have the builders' construction vehicles run over my curb lawn. My lawn and sprinkler system are damaged due to this. ... More

We have had multiple construction issues from leaking doors to a dead weed filled lawn. Why do they wait until closing before issues are fixed. This builder needs aome leadership at all levels improving on details and customer service. Beazer could be a better builder if they raised their standards and took pride in their product.

Entire Beazer team was awesome to work with! Highly recommend!

Unfortunately, the agent we were dealing with was removed for whatever reason which is understandable, but his replacement April didn't seem to understand professional courtesy. She absolutely refused to respect boundaries. She continuously called the buyer (myself) and when I requested that she speak with my agent, she would disregard my request and treated my agent with disdain. I really appreciated the extensions when it came to closing, but she wasn't pleasant and she continued to make unprofessional suggestions. For example, once the financing was secured, she suggested that finance company we used (who happened to be a preferred lender) were corrupt and under investigation and we should use the same lender but in another office to receive closing perks. I was a licensed agent in the state of Kentucky, and I was really uncomfortable with her professional behavior. I'm satisfied with the end result, but I wished she would have shown more professional courtesy towards her colleagues. ... More

Beqzer communication and customer satisfaction is poor. We have to follow up on every stage and communication is reactive. Flexibility and quality of service also poor

The homes appear to be over priced as the quality is average and we've had issues, minor, from day one. Specifically the AC unit leaking, lights in the bathroom going out, and the fireplace not being properly placed in the wall. Also, the homes in the area have dropped about 25-50k which is indication that the homes could've definitely been sold for cheaper.

Cleaning hand over is worse. 45 days warranty experience is bad

They use cheap materials such as cheap paints cheap bath tub , cheaper brand bathroom fixtures , They didn’t leave enough space between my house and the Nighbor house and it’s muddy all the times , bad finishes such as the trimming , you can see the tip of the nails on the window trimming covered with the semigloss paint , cheap quality oven microwave they refuse to find solution for the muddy area between our house and the Nighbour , they the one who built the Nighbour house too , it need French drainage to get ready of this muddy situation , they refuse to fix the window trimming problem

No response from builder Before closing - lot of work that were pending were promised to be done after closing, builder vanished (though he said he will be there for 45 days) and then the warranty will jump in.....

This house has been a disaster. We had to wait almost three months for our air conditioner issue to be resolved and we had to schedule time off of work for five different air conditioner repair people to stop by. The builder had to check with his boss several times and the builders boss did nothing for any kind of compensation.The noise is so loud we haven’t been able to use our master bedroom this wasn’t resolved for three months.

I would not recommend Beazer homes to anyOne. They are very unprofessional and the quality of the house is very bad

They constructed my highland, master bathroom counter top with 2 broken piece, underneath the bathroom sink is already leaking barely a month of moving in, electricity switch for the fan and light in the living room is not working. They are very pricey and their work is below standard.

Title: Disappointing Build Quality: A Review of Beazer Homes I recently moved into a Beazer home with high hopes for a comfortable and well-built living space. However, within just one month of moving in, my enthusiasm quickly turned into disappointment due to the numerous issues we encountered. It is disheartening to say that the build quality of our new home fell far short of expectations. First and foremost, we discovered a staggering number of issues that should have been identified and resolved prior to the home's handover. From minor cosmetic flaws to more significant issues like bad doors, front yard not properly leveled. It was evident that proper attention to detail was lacking during the construction process. It is frustrating to think that these issues could have been easily addressed, saving us the hassle of dealing with them after moving in. What further added to our frustration was the inconsistency we observed between our home and neighboring properties built by Beazer. It was clear that attention to detail and quality control varied greatly. When we raised our concerns, we were met with excuses and blame directed towards the construction manager. Such a response only served to diminish our confidence in Beazer Homes and their commitment to delivering reliable and consistent construction standards. Beyond the issues we encountered, it is crucial to emphasize the importance of owning up to mistakes and taking responsibility for them. While it is understandable that no construction process is flawless, the manner in which these issues were handled left much to be desired. A reputable home builder should be accountable for the shortcomings and actively work towards rectifying them, rather than deflecting blame onto their own team. In conclusion, my experience with Beazer Homes has been deeply disappointing due to the multitude of issues we encountered within a short period. The lack of attention to detail, inconsistent build quality, and the unwillingness to take responsibility for the shortcomings have tarnished the reputation of the company. As a first time homebuyer, it is disheartening to invest in a property only to discover numerous issues that could have been prevented. I sincerely hope that Beazer Homes takes these concerns seriously and works towards improving their build quality and customer satisfaction. ... More

It was a nightmare not was ready when they said I moved in and was a lot of issues with the house been here almost two months and stil all the issues from where we first walk the house are still pending and when they come to try to fix they said is normal is a new home and already has too many issues

Build Quality is utter poor and delays in each step

Walls are not good Rest room upgrades have no quality Costly compared to other builders of same quality Worst plans Flooring is not same as what is shown in design studios Bad experience in design studio. People does not know anything there No coordination with design studio or builder or dates Keep changing options saying no availability though they took more than 10 months to close

I'me very disappointed in this builder, the house that was build has TONs of issues (I have the list of 35+ items right now there) which the builder is not fixing and addressing in a timely manner, I have to chase and ask to perform the review of the issue, the feedback to my emails is delayed. Some issues with the house are major are cannot be fixed easily - like for example the water heater was misplaced - we checked the location of the heater in other similar houses and it is differs. so not sure what to do about that. Overall experience with this builder is not satisfactory. Will not ever recommend it. Before that we had a new home from DR Horton and the quality of their house was slightly better, besides all issues after the closing were addressed right away by this builder. ... More

Lots of promises, not a lot of delivery. Get it in writing every time (though that still may not be enough)

After spending half million dollar in your new home we expect atleast great materials and good work, but our experience with Beazer homes got really bitter. They lack on communication, they will tell you house is ready for closing but upon checking lots of things are incompleted and Ofcourse broken too. We have to call them and ask them multiple times for status rather than them calling us. They donot do quality assurance check before the final walk through with customers. Please donot close your house if things are not completed, it takes ages for them to get it fix it. And never ever buy their inventory house with, their inventory house have cheap materials! Their inventory house are not cheap but house will have very old design sink, switches, door handles, lighting fixtures etc which you have to spend your money to change it later on future. Really low quality of work in brand new constructions, once we moved in we found lots of bad work on dry wall, internet cable was not done properly so they had to cut the ceiling in our garage to fix it, light fixtures were not installed properly, inside the cabinets lots of big unnessary holes were made, holes on tiles, cabinets are done so poorly that they literally didnot have completed work and didnot mention us till we found out by ourself. The list goes on! So over all we are not happy with Beazer homes. Their community donot have any play area for kids or any extra ammeties in Denton, TX. Beazer homes please hire better people, not some Mexican under age kids for doing constructions work! And please when you send someone to fix things, either communicate with properly first or send someone who can communicate! Another problem with Beazer homes looks like they love to hire who speaks Spanish only!! This one box is not enough for us to vent our issue with Beazer homes! Not recommending to anyone! Have better communication and better trades!!! Suggesation: If you want to sell cheap things like China then make price cheaper like them! If you want to sell better product then act like Brand and get better trades to work on it! ... More

Our home was not even close to what was originally scheduled which created quite the financial burden on us as we had to move twice, pay for storage and overpay on short-term leases. Now that we are in the home we have an array of issues from flooring, sub-flooring, poorly installed cabinets, damaged tiles, roof leaks, damaged countertops, drywall cracks/water damage, incorrectly installed doors…the list goes on…we are essentially living through a renovation vs the turn-key home we were expecting. A recurring issue we’ve had to keep addressing is our driveway being blocked countless times by construction workers which is a safety concern - there should be designated parking for them. The loud music is frustrating as we work from homes and have to take calls with blaring music across from us. We’ve also caught workers using our water to fill buckets + wash their hands which makes a mess and has hiked our water bill. We’ve been told they have designated areas - prob should be communicated daily. The only silver-lining has been our warranty support Jackson. He’s been incredible and super responsive and supportive through this experience. Truly world-class service. He should probably get promoted as he goes above and beyond, is so knowledgeable and acts with integrity on helping us get things done right. I appreciate his flexibility in inspecting and checking in on the work as it gets completed and pushing back on contractors to make sure things are done right. If it wasn’t for him and the trust he’s earned (following our pre-move experience) this would probably be an even worse experience than it already is. Note: my partner and I have missed countless meetings to ensure availability for these repairs: feedback for contractors - better estimate arrival times. ... More

We had few things to be done after the closing and the builder promised to get them done as quickly as possible. It is now more than one and half month still they has not been a lot progress in completing the pending items. We had delays in the past but we understand 2021 was crazy for many of us and I totally understand your situation but now after I moved to the property I would be wanted everything to be done as quickly as possible. I would not like to live in an incomplete house. Off late there I did not see any responses or if there was one it is obviously very late when ever I reach out to builder rep. ... More

Where do I start. They buying process was Great Jill was always so kind and knowledgeable. After months of delays my house was finally completed and being a first time homebuyer how I imagine my home fell short on the bar. There’s been so many issues. I have a home warranty but that shouldn’t be used in the first 90days moving in but nonetheless here I am. I should be over joyed with my new build with Beazer but I’m remorseful that I didn’t go through another builder. It was not a good experience for me and I have so many issues with how my interior work that was completed. I would never recommend any of my colleagues or even an enemy for that matter to Beazer!! They brand as a trusted builder but in reality they are very deceptive and cut corners. Perhaps others may have a different experience but as for myself that was not the case. ... More

Not going to say anything at this time

Delayed multiple months from initially quoted build time, house was not complete, very little care or response from the sales agent, builder, or company. We had paint on every window and all over the flooring. The house was obviously not cleaned, big muddy boot prints left in the carpet, drywall dust all over everything, nails and screws had to be picked up up all over the property. Our ac unit was not connected to electricity and took 3 different visits from the electrician to fix, they still have not properly installed the breaker for it. Several paid upgrade options were not installed properly, media outlet boxes had no cables pulled to them, media cables were not terminated anywhere. Poor poor service, poor quality control, most people seemed unknowledgeable and unwilling to help. They were more concerned about closing the house than finishing it. Seriously worried about what other issues we will uncover in the years to come, let’s hope the warranty holds. Buyer beware. ... More