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Beazer Homes Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Beazer Homes.

Read all 793 verified reviews from homeowners that built a new home with Beazer Homes in the Dallas area. Dallas homeowners have rated Beazer Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Beazer Homes

has 4.6 out of 5 stars in Dallas Area

793 Reviews in Dallas Area

Beazer Homes in Dallas Area

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Customer Reviews

Sale person Caroline show house to before I both told mine will be same thing when they start build mine half stuff what told to me I did not get on my home so was lot lies the builder Garnett was rude also lies a lot there was lot stuff left on house

  • Darshanand S.
  • Verified HomeBuyer
  • November 27, 2020
  • Frisco, TX

Carolina take me and show me home just like the one I want to build and told me everything that I see there mine will have everything the same that home have when my home started to build when ask builder Garnett about the stuff that the sale person told me about he say he doesn’t know go and ask sale person when go back to Carolina and ask or she say I have to pay additional for some stuff there was no back fence when there start to build and they charge me additional to put smooth side fence facing in my yard they promise they will put patio concrete when ask the builder they I say have to ...

Beazer Homes responded:
Darshanand, we would like to apologize for your experience with us and any miscommunication on our part. We understand that our Dallas Team has been working with you to resolve these matters and appreciate the opportunity to address your concerns. Should you have any further questions or warranty needs please reach out to our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. - Daniela ...

Total Score 1

Nothing!!

  • Anonymous
  • Verified HomeBuyer
  • November 04, 2020
  • Fate, TX

Being that this was the 2nd house I built. The first with DR, I understand delays, but whew... the time frame was 9 months off!! The workmanship is subpar and there have been 1 too many issues with Beazer. Not a good experience and I wouldn’t recommend anyone to build with Beazer.

Beazer Homes responded:
We certainly agree that the initial third party development delays prevented us from starting your home on time, creating a longer than anticipated closing window. We understand that this must have been frustrating and apologize for the delays this caused in the construction of your home. However, once the home did start we were able to build and complete your home without any setbacks. We want to ensure that your concerns are addressed and will have a team member from our Customer Care team reach out to you regarding any outstanding issues. If you need to reach us for anything else in the future, please contact us at nhcc@beazer.com or 888.623.2937. ...

Total Score 1

BUYER BEWARE DON'T TRUST THEM

  • Jimmy D.
  • Verified HomeBuyer
  • May 26, 2020
  • Sunnyvale, TX

ONLY LIVED in House for 1 month. I have so many structural issues, problems with them fixing things and so on

Beazer Homes responded:
Thank you for your reply! We are very sorry to hear that you are having issues with your home. We noticed you are currently working with our warranty team to resolve your issues. If you have any additional concerns, you can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 1

Construction person is really horrible

  • Anonymous
  • Verified HomeBuyer
  • May 18, 2020
  • Dallas, TX

When we are building a house and request for touching up and etc., the majority of the construction person, Rob, is saying no or it's fine. Not only for that, but their service was also rude and not supportive. The process of building a house was a nightmare experience for me and my family. Even after building the house, the services aren't great. We love the community but Beazer wasn't a good experience at all.

Beazer Homes responded:
Thank you for your feedback, we appreciate the time you took to submit such valuable feedback to us. We would like to apologize that your experience so far has not been a perfect one and would like to help resolve any outstanding concerns you may have. Please contact our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com, and they will be happy to assist ...

Total Score 1

NEED TO HIRE SALES PEOPLE THAT ARE EDUCATIONED IN NEW CONSTRUCITON

  • Lisa S.
  • Verified HomeBuyer
  • April 28, 2020
  • Little Elm, TX

I AM NOT HAPPY WITH HOW THE EXPERIENCE ENDED UP. I WAS NOT GIVEN CORRECT INFORAMTION REGARDING THE SWING OF THE HOME, WHEN I BROUGHT IT UP I WAS TREATED SO BADLY BY THE SALES PER AND HER BOSS. THEY OFFERED NO HELP AND ACCEPTED NO RESPONSIBILITY FOR GIVING ME WRONG INFORMATION, ABOUT MUDPAN, THE KITCHEN AND THE SWING OF THE HOUSE.

Beazer Homes responded:
Thank you for sharing your experience with us, we take every comment and concern very seriously. Our notes indicate that our New Home Sales Counselor and General Manager were in contact with you and your agent frequently during the construction of your home and noted your concerns regarding the house swing. We offered a number of solutions and options for rectifying your concern, however it was determined by you and your agent that we still proceed forward as is. We apologize that after all it doesn’t sound like we reached a mutual resolution at that time. Should you have any further questions please reach out to our New Home Contact Center at nhcc@beazer.com or ...

Total Score 1

Not impressed

  • Eric L.
  • Verified HomeBuyer
  • April 28, 2020
  • Little Elm, TX

We worked with very nice people that did not tell us the entire truth throughout the process. We have been in our home for over a month with the sloppiest new home finish ever. If We had known the quilts of finish out before we purchased, we would have never bought a Beazer home. Lazy and sloppy is how I would characterize the workers. Most of the interior of home needs to be repainted and that is unacceptable for the amount of investment this was.

Beazer Homes responded:
Thank you for sharing your experience. Since your post, we noticed that our builder and Customer Care team have met with you regarding your items and are ready to take care of them as soon as we are able to get back to normal working conditions. We would like to apologize for the issues you have experienced with us, as it is not customary for our new homeowners to have these issues. We look forward to begin working as soon as we can, so that you can get back to enjoying your new home and ...

Total Score 1

Finish and fit are poorly done

  • June C.
  • Verified HomeBuyer
  • March 28, 2020
  • Dallas, TX

Nail heads were not flush on the door frames, fireplace. I can see the nail heads on the woodwork. Garage door frame has a big gap and no caulking. Counter tops on master vanity and kitchen seams are very obvious and not smooth. Tile floor is not level.

Beazer Homes responded:
Thank you for taking the time to provide your feedback to us. We would like to apologize for the pending items that are in need of additional attention at this time. In reviewing your account history we do not show that these items have been submitted through our warranty services. However, to ensure that they are addressed, we have notified our Dallas area warranty and construction teams of your concerns. Our teams will work together with you on these matters and will be in contact with you for further information. Should you have any further questions or warranty concerns, please reach out to us at our New Home Contact Center at nhcc@beazer.com or (888) ...

Total Score 1

Great floor plan, Unhappy with finished product

  • Anonymous
  • Verified HomeBuyer
  • March 08, 2020
  • Frisco, TX

My wife and I bought a Beazer home after considering doing a remodel of our previous house. We decided to go with Beazer because we liked the floor plan, the sales person, the quality and craftsmanship of the model homes. Unfortunately the craftsmanship of the house we bought is very poor. Our close date was pushed 3 times because the house was not ready. It's been almost 2 months and we are still working out issues the builder agreed to fix prior to closing. We decided to buy new so we wouldn't have to chase contractors to finish a remodel project however we are still dealing with that ...

Beazer Homes responded:
Thank you for sharing your experience. Since your post, we noticed that our builder has been in contact with you and is working to address the your pending items. It is not customary for a new Beazer homeowner to close with outstanding concerns as you have referenced and we would like to apologize for the issues that you have experienced. We will be working with you quickly so you can get back to enjoying your new home and ...

Total Score 1

Horrible service and response time

  • Nitish L.
  • Verified HomeBuyer
  • February 04, 2020
  • Carrollton, TX

The builder cheated me at few things by showing issues I reported were resolved by showing pictures of the work being done and manipulated me. If they say they will take care of whatever issue comes up for 45 days, laugh out really loud! Because its a big joke.

Beazer Homes responded:
We appreciate you taking the time to share this information. We would like to apologize for the issues you have experienced, as it is not customary for a homeowner to close with outstanding items. Our records show that our local Customer Care team along with our Area Construction Manager have already been in contact with you and are working to address the items you referenced. We expect to have your concerns addressed quickly so you may get back to enjoying your new home. Please know we are here to help and you may reach out to our New Home Contact Center at (888)623-2937, if you have any additional questions or ...

Total Score 1

No attention to detail

  • Daniel G.
  • Verified HomeBuyer
  • November 19, 2019
  • Carrollton, TX

Once you close, forget about customer service. Also, we've built with three builders and Beazer is by far the worst at paying attention to details. It's the small things in the house that make it a home and the workmanship and attention to detail is very poor. We spent hundreds of thousands of dollars and expect a perfect home.

Total Score 1

Worst product & service experience!

  • Mary F.
  • Verified HomeBuyer
  • November 12, 2019
  • Carrollton, TX

I understand that when purchasing a new home it’s not always going to be 100% perfect but this home had a TON of cosmetic issues. First, we called the contractor who promised to fix everything as soon as possible. A week went by and nothing got done. Then they sent their warranty guy to take a look and he said that there were a lot of issues and promised to get it done as soon as possible. My husband and I had to watch vendors come in and out of our home multiple times within the next few weeks with sub par work done!! The vendor themselves said that they were told to do minimal work and to ...

Beazer Homes responded:
We appreciate you taking the time to share this information and we commit to working with you to address your concerns. In review of your account information, we notice that our local Customer Care team has attempted to meet with you on two separate occasions and both times have been rescheduled by your request. At this time, our Customer Care team will still plan to follow up with you and strive to improve your experience with your new home. Again, we would like to apologize for any inconveniences and should you have additional questions, please reach out to our New Home Contact Center at 888-623-2937 or via email at ...

Total Score 1

Doesn’t meet my expectations

  • Saiket A.
  • Verified HomeBuyer
  • September 17, 2019
  • Frisco, TX

Very poor management/ builder. No verification is done by builder after each major work is done by contractor. Did not use enough cement and send ration, not strong. My suggestion is builder need to review / talk with customer before each major work/construction is done. Make sure both are same page.

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. In review of your account information, we see all warranty request submitted to us, are being addressed. However, we do realize your experience thus far has not been a perfect one. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 1

There are better options for the same price

  • Ronaldo S.
  • Verified HomeBuyer
  • June 05, 2019
  • Prosper, TX

There are better options for the same price

Beazer Homes responded:
Hello, thank you for submitting your review. We are sorry to hear that you may have run into any issues with your new home and would love to help in any way we can. If there is anything we may assist you with please do not hesitate to reach out to the Beazer Homes New Home Contact Center at 888-623-2937 or via email at ...

Total Score 1

Nice look overall, but horrible build and service

  • Dinah S.
  • Verified HomeBuyer
  • May 01, 2019
  • Aubrey, TX

The design team screwed up on the flooring and colors of the home then tried to say it was me. Thankfully I had proof with photos that was taken from design studio when I was there. They tAken forever to return once repairs are needed after closing. On a good note, Josh the representative for the community was really good and helped us with getting things straightened out.

Beazer Homes responded:
Thank you for your feedback. We are truly sorry for any issues you experienced during the closing process and honestly value this feedback. We absolutely would like to help enhance your experience going forward. Should you ever have any warranty concerns in the future please do not hesitate to reach out to the New Home Contact Center at ...

Total Score 1

New Beazer home resident

  • Jodi C.
  • Verified HomeBuyer
  • January 08, 2019
  • Dallas, TX

I moved in to my new Beazer home in November, 2018. The building process was a nightmare. I have built 3 homes before this one, including one Beazer home in 1993. That experience was a good one, as well as the other two builds. This one was a nightmare from the beginning. First, they told me my air conditioner would not fit on the side yard, which they had to know from prior lots in the area and lot size. But of course waited until i had put money down on the lot and was non-refundable. They changed my closing 3 times late in the process after i had given notice at my apartment complex and ...

Beazer Homes responded:
Hello, thank you for submitting a review. We truly apologize for the issues you have encountered and that your experience so far has been less than you had hoped for. We do hope you will allow us the opportunity to attempt to correct your overall experience going forward. While we ideally never want any issues to arise with any of our homes, we do know things can happen and we want you to know we are here for you. We have contacted your local warranty representative and confirmed that all warranty cases reported to us have been addressed. Should you have any concerns or questions in the future please do not hesitate to let us know by calling the New Home Contact Center at ...

Total Score 1

Would Not Recommend Nor Build Another Beazer Home

  • Anonymous
  • Verified HomeBuyer
  • November 13, 2018
  • Prosper, TX

My experience was so frustrating, it is difficult to summarize. I'll say that there was no attention to detail. A level and tape measure would have gone a long way. Near closing, when something was pointed out and rectified, more problems were created. For example, the floor people didn't care about the texture on the walls. The tile people didn't care about the counters, and on and on and on. Near, and even after closing, as soon as one crew left, I noted damage to other areas of the house. When those areas were repaired, other areas were damaged. I feel my story sounds unbelievable, ...

Beazer Homes responded:
Hello, we would like to thank you for taking the time to submit your feedback. This information will help our team improve the Beazer Experience for all our past, present and future homeowners. We are truly sorry for any and all issues you have experienced. We have reviewed your case information and do not show that you have ever submitted warranty requests to us. We are always more than happy to help you in any way we can and if you have any concerns in the future please give us a call at 888-623-2937, thank ...

Total Score 1

Not Happy At All

  • Brigitte S.
  • Verified HomeBuyer
  • November 13, 2018
  • Forney, TX

Frankly, this was not a good purchase for us. Too many issues too soon. So many imperfections and the materials used are of poor quality. I got a used jet tub, cracks in the wall and something with the heater door that needed replacing. Please hire workers that cares about their work. And, to top it off, in the process of having it built, one of the workers took a dump and left it in the closet. Wished we had gone with another builder

Beazer Homes responded:
Thank you for your for submitting your review. We would like to apologize for the issues you have experience and the inconvenience they have caused. We strive to make every new home experience a perfect one and apologize if we fell short in any way. We have researched the case information for your address and have discussed your concerns with our Dallas Division and are happy to see all concerns have now been resolved. Should you have any questions or concerns in the future we absolutely would like to help in any way we can! Please reach out to the New Home Contact Center, at 888-623-2937 or you can email to ...

Total Score 1

How not to treat future home owners

  • Brandon A.
  • Verified HomeBuyer
  • October 06, 2018
  • Aubrey, TX

When buying a new home or having one built, remember the builders are not your friends. They will make promises and you will want to believe them but when it comes down to it they seldom keep any promises. I'm hoping the warranty department will change my opinion but I'm not holding my breath. And the final walk through is a bait and switch. They will have the place a mess (even though they say it will be cleaned) so that your attention is not where it should be. I have spoke to several neighbors and they have all said the same thing. IF your not happy with what you find DO NOT SIGN!

Beazer Homes responded:
We are so sorry for any disappointment with your new home. We truly appreciate you sharing your experience with us. We have reviewed all warranty requests you have submitted and we do show all have been reviewed and addressed by your local warranty representative. If there is any issue you are currently experiencing please do not hesitate to report this to the New Home Contact Center at ...

Total Score 1