Beazer Homes Reviews in Dallas, TX

They constructed my highland, master bathroom counter top with 2 broken piece, underneath the bathroom sink is already leaking barely a month of moving in, electricity switch for the fan and light in the living room is not working. They are very pricey and their work is below standard.

Title: Disappointing Build Quality: A Review of Beazer Homes I recently moved into a Beazer home with high hopes for a comfortable and well-built living space. However, within just one month of moving in, my enthusiasm quickly turned into disappointment due to the numerous issues we encountered. It is disheartening to say that the build quality of our new home fell far short of expectations. First and foremost, we discovered a staggering number of issues that should have been identified and resolved prior to the home's handover. From minor cosmetic flaws to more significant issues like bad doors, front yard not properly leveled. It was evident that proper attention to detail was lacking during the construction process. It is frustrating to think that these issues could have been easily addressed, saving us the hassle of dealing with them after moving in. What further added to our frustration was the inconsistency we observed between our home and neighboring properties built by Beazer. It was clear that attention to detail and quality control varied greatly. When we raised our concerns, we were met with excuses and blame directed towards the construction manager. Such a response only served to diminish our confidence in Beazer Homes and their commitment to delivering reliable and consistent construction standards. Beyond the issues we encountered, it is crucial to emphasize the importance of owning up to mistakes and taking responsibility for them. While it is understandable that no construction process is flawless, the manner in which these issues were handled left much to be desired. A reputable home builder should be accountable for the shortcomings and actively work towards rectifying them, rather than deflecting blame onto their own team. In conclusion, my experience with Beazer Homes has been deeply disappointing due to the multitude of issues we encountered within a short period. The lack of attention to detail, inconsistent build quality, and the unwillingness to take responsibility for the shortcomings have tarnished the reputation of the company. As a first time homebuyer, it is disheartening to invest in a property only to discover numerous issues that could have been prevented. I sincerely hope that Beazer Homes takes these concerns seriously and works towards improving their build quality and customer satisfaction. ... More

It was a nightmare not was ready when they said I moved in and was a lot of issues with the house been here almost two months and stil all the issues from where we first walk the house are still pending and when they come to try to fix they said is normal is a new home and already has too many issues

Build Quality is utter poor and delays in each step

Walls are not good Rest room upgrades have no quality Costly compared to other builders of same quality Worst plans Flooring is not same as what is shown in design studios Bad experience in design studio. People does not know anything there No coordination with design studio or builder or dates Keep changing options saying no availability though they took more than 10 months to close

I'me very disappointed in this builder, the house that was build has TONs of issues (I have the list of 35+ items right now there) which the builder is not fixing and addressing in a timely manner, I have to chase and ask to perform the review of the issue, the feedback to my emails is delayed. Some issues with the house are major are cannot be fixed easily - like for example the water heater was misplaced - we checked the location of the heater in other similar houses and it is differs. so not sure what to do about that. Overall experience with this builder is not satisfactory. Will not ever recommend it. Before that we had a new home from DR Horton and the quality of their house was slightly better, besides all issues after the closing were addressed right away by this builder. ... More

Lots of promises, not a lot of delivery. Get it in writing every time (though that still may not be enough)

After spending half million dollar in your new home we expect atleast great materials and good work, but our experience with Beazer homes got really bitter. They lack on communication, they will tell you house is ready for closing but upon checking lots of things are incompleted and Ofcourse broken too. We have to call them and ask them multiple times for status rather than them calling us. They donot do quality assurance check before the final walk through with customers. Please donot close your house if things are not completed, it takes ages for them to get it fix it. And never ever buy their inventory house with, their inventory house have cheap materials! Their inventory house are not cheap but house will have very old design sink, switches, door handles, lighting fixtures etc which you have to spend your money to change it later on future. Really low quality of work in brand new constructions, once we moved in we found lots of bad work on dry wall, internet cable was not done properly so they had to cut the ceiling in our garage to fix it, light fixtures were not installed properly, inside the cabinets lots of big unnessary holes were made, holes on tiles, cabinets are done so poorly that they literally didnot have completed work and didnot mention us till we found out by ourself. The list goes on! So over all we are not happy with Beazer homes. Their community donot have any play area for kids or any extra ammeties in Denton, TX. Beazer homes please hire better people, not some Mexican under age kids for doing constructions work! And please when you send someone to fix things, either communicate with properly first or send someone who can communicate! Another problem with Beazer homes looks like they love to hire who speaks Spanish only!! This one box is not enough for us to vent our issue with Beazer homes! Not recommending to anyone! Have better communication and better trades!!! Suggesation: If you want to sell cheap things like China then make price cheaper like them! If you want to sell better product then act like Brand and get better trades to work on it! ... More

Our home was not even close to what was originally scheduled which created quite the financial burden on us as we had to move twice, pay for storage and overpay on short-term leases. Now that we are in the home we have an array of issues from flooring, sub-flooring, poorly installed cabinets, damaged tiles, roof leaks, damaged countertops, drywall cracks/water damage, incorrectly installed doors…the list goes on…we are essentially living through a renovation vs the turn-key home we were expecting. A recurring issue we’ve had to keep addressing is our driveway being blocked countless times by construction workers which is a safety concern - there should be designated parking for them. The loud music is frustrating as we work from homes and have to take calls with blaring music across from us. We’ve also caught workers using our water to fill buckets + wash their hands which makes a mess and has hiked our water bill. We’ve been told they have designated areas - prob should be communicated daily. The only silver-lining has been our warranty support Jackson. He’s been incredible and super responsive and supportive through this experience. Truly world-class service. He should probably get promoted as he goes above and beyond, is so knowledgeable and acts with integrity on helping us get things done right. I appreciate his flexibility in inspecting and checking in on the work as it gets completed and pushing back on contractors to make sure things are done right. If it wasn’t for him and the trust he’s earned (following our pre-move experience) this would probably be an even worse experience than it already is. Note: my partner and I have missed countless meetings to ensure availability for these repairs: feedback for contractors - better estimate arrival times. ... More

We had few things to be done after the closing and the builder promised to get them done as quickly as possible. It is now more than one and half month still they has not been a lot progress in completing the pending items. We had delays in the past but we understand 2021 was crazy for many of us and I totally understand your situation but now after I moved to the property I would be wanted everything to be done as quickly as possible. I would not like to live in an incomplete house. Off late there I did not see any responses or if there was one it is obviously very late when ever I reach out to builder rep. ... More

Where do I start. They buying process was Great Jill was always so kind and knowledgeable. After months of delays my house was finally completed and being a first time homebuyer how I imagine my home fell short on the bar. There’s been so many issues. I have a home warranty but that shouldn’t be used in the first 90days moving in but nonetheless here I am. I should be over joyed with my new build with Beazer but I’m remorseful that I didn’t go through another builder. It was not a good experience for me and I have so many issues with how my interior work that was completed. I would never recommend any of my colleagues or even an enemy for that matter to Beazer!! They brand as a trusted builder but in reality they are very deceptive and cut corners. Perhaps others may have a different experience but as for myself that was not the case. ... More

Not going to say anything at this time

Delayed multiple months from initially quoted build time, house was not complete, very little care or response from the sales agent, builder, or company. We had paint on every window and all over the flooring. The house was obviously not cleaned, big muddy boot prints left in the carpet, drywall dust all over everything, nails and screws had to be picked up up all over the property. Our ac unit was not connected to electricity and took 3 different visits from the electrician to fix, they still have not properly installed the breaker for it. Several paid upgrade options were not installed properly, media outlet boxes had no cables pulled to them, media cables were not terminated anywhere. Poor poor service, poor quality control, most people seemed unknowledgeable and unwilling to help. They were more concerned about closing the house than finishing it. Seriously worried about what other issues we will uncover in the years to come, let’s hope the warranty holds. Buyer beware. ... More

Carolina take me and show me home just like the one I want to build and told me everything that I see there mine will have everything the same that home have when my home started to build when ask builder Garnett about the stuff that the sale person told me about he say he doesn’t know go and ask sale person when go back to Carolina and ask or she say I have to pay additional for some stuff there was no back fence when there start to build and they charge me additional to put smooth side fence facing in my yard they promise they will put patio concrete when ask the builder they I say have to pay additional the sale Carolina is sale person and Garnett is build all you get from them is lies I still didn’t get the stuff they promised the build do bad job my garage concrete start loose it color have crock in it soon as I done pay my deposit Carolina stop answering my call have to wait 3 days before to get return call when the house building they put in wood floor and leave window open and flood out the inside I call builder told and he upset with me for that still all the stuff that promise didn’t get done ... More

Being that this was the 2nd house I built. The first with DR, I understand delays, but whew... the time frame was 9 months off!! The workmanship is subpar and there have been 1 too many issues with Beazer. Not a good experience and I wouldn’t recommend anyone to build with Beazer.

ONLY LIVED in House for 1 month. I have so many structural issues, problems with them fixing things and so on

When we are building a house and request for touching up and etc., the majority of the construction person, Rob, is saying no or it's fine. Not only for that, but their service was also rude and not supportive. The process of building a house was a nightmare experience for me and my family. Even after building the house, the services aren't great. We love the community but Beazer wasn't a good experience at all.

I AM NOT HAPPY WITH HOW THE EXPERIENCE ENDED UP. I WAS NOT GIVEN CORRECT INFORAMTION REGARDING THE SWING OF THE HOME, WHEN I BROUGHT IT UP I WAS TREATED SO BADLY BY THE SALES PER AND HER BOSS. THEY OFFERED NO HELP AND ACCEPTED NO RESPONSIBILITY FOR GIVING ME WRONG INFORMATION, ABOUT MUDPAN, THE KITCHEN AND THE SWING OF THE HOUSE.

We worked with very nice people that did not tell us the entire truth throughout the process. We have been in our home for over a month with the sloppiest new home finish ever. If We had known the quilts of finish out before we purchased, we would have never bought a Beazer home. Lazy and sloppy is how I would characterize the workers. Most of the interior of home needs to be repainted and that is unacceptable for the amount of investment this was.

Nail heads were not flush on the door frames, fireplace. I can see the nail heads on the woodwork. Garage door frame has a big gap and no caulking. Counter tops on master vanity and kitchen seams are very obvious and not smooth. Tile floor is not level.

My wife and I bought a Beazer home after considering doing a remodel of our previous house. We decided to go with Beazer because we liked the floor plan, the sales person, the quality and craftsmanship of the model homes. Unfortunately the craftsmanship of the house we bought is very poor. Our close date was pushed 3 times because the house was not ready. It's been almost 2 months and we are still working out issues the builder agreed to fix prior to closing. We decided to buy new so we wouldn't have to chase contractors to finish a remodel project however we are still dealing with that headache of coordinating repairs. We are deeply disappointed with the end product. ... More

The builder cheated me at few things by showing issues I reported were resolved by showing pictures of the work being done and manipulated me. If they say they will take care of whatever issue comes up for 45 days, laugh out really loud! Because its a big joke.

Once you close, forget about customer service. Also, we've built with three builders and Beazer is by far the worst at paying attention to details. It's the small things in the house that make it a home and the workmanship and attention to detail is very poor. We spent hundreds of thousands of dollars and expect a perfect home.

I understand that when purchasing a new home it’s not always going to be 100% perfect but this home had a TON of cosmetic issues. First, we called the contractor who promised to fix everything as soon as possible. A week went by and nothing got done. Then they sent their warranty guy to take a look and he said that there were a lot of issues and promised to get it done as soon as possible. My husband and I had to watch vendors come in and out of our home multiple times within the next few weeks with sub par work done!! The vendor themselves said that they were told to do minimal work and to just get it done!! We have one of them recorded. We had our plumbing taken out twice because apparently the wrong color counters were ordered. The tubs were all scratched up and the vendor told us that he would need to refinish both of them because they were too scratched up to do anything about. Cabinets, floors, kitchen and bathroom counters needed work as well as the front door!!! After all that I ask for some compensation for our wasted time and they said they don’t do that. Not only that but I had asked the corporate office to tell the warranty guy not to come into my home because I was uncomfortable with him and he came in anyway while some vendors were doing work. Neither I nor my husband let him in! And not only that he apparently had a trainee with him and didn’t ask permission for him to be in our home. I told my husband and he went and ask who he was. The warranty guy proceeded to yell at my husband so I asked him to leave so then he told the vendors to leave as well!! He was trying to twist my arms and say if I leave, the vendors will leave too. The VP of sales was actually on the phone with my husband at the time and when I told him what happened, his response was “you’re exaggerating” and he also asked what the big deal was since other vendors were already there. I don’t know about you sir but I don’t let random people in my home! He was roaming around!! WORST EXPERIENCE EVER!!! ... More

Very poor management/ builder. No verification is done by builder after each major work is done by contractor. Did not use enough cement and send ration, not strong. My suggestion is builder need to review / talk with customer before each major work/construction is done. Make sure both are same page.