Beazer Homes Reviews in Dallas, TX

My closing was messed up. In the morning of closing date I got call from construction manager that they can’t close it on the same day due tom some document didn’t received from city. They need to more pro active. When house was delivered to me it was not at all clean. I told several times and highlighted the same to my construction manager but no result. I am expecting better service from Beazer. I will already to recommend about Beazer to someone. Thanks

The sales people are adorable up until closing. Then you are full of surprises. The house was not cleaned properly, The bathtub looked like many people have used before full of scratches. The doors were not painted properly and dirty. One window did not lock, and the yard was a disaster . The sprinkler system leaked, The air is not working as it should and they still try to fix it after 2 months since closing. The insulation is not good and it started flying around the attic so I can see it through the vents. The yard is not properly done so when it will rain the water will run toward the house. There are too many defaults to mention here. When you see a Beazer homes, don't walk, run, run, run away from them ... More

Overall, there are lot of delays with hardware in home, I’m still raising ton of warranty of tickets still there is no concrete dates on when it will be fixed. Outdoor lawn was not laid flat lot of puddle spots. Garage is a total mess with cracks and chips every where as they mentioned outdoor won’t be covered for warranty I have to adjust with it. Also lot of gap in entrance of home where beazer mentioned it won’t be done again.

Delayed 2 months in closing.

When we signed the contract to purchase, we signed for a garage. At closing the garage had been switched and a less attractive alternative designated. There was no recompense for the less desirable alternative. Also there has been very poor follow up on repairing/replacing items designated at the final walk through. We have been in the house for going on 2 months and there are several items that have not been corrected. For example, on a cabinet door to be replaced, the contractors have made an appointment 3 times and never showed and, in fact, didn't even call. Also, there are several pieces of blue tape that have not been addressed. Further, the hole in the concrete on the patio has not been patched. ... More

There were lot of outstanding issues with when Beazer hand over the home and they missed lot of upgrade options that we opted for. You need to pay much attention throughout their construction process .

Ask us again when some of the big problems have been resolved.

Everything went pretty well up until moving in. The day of closing the stairs still had not been stained but I was assured it would be done by the time I moved in later that day. When I arrived later that evening to move in I noticed the stairs were the wrong color from what I selected in the design studio. I immediately emailed the builder to let them know of the discrepancy. Additionally the stairs were still wet so it created a mess as the movers moved in furniture. Several days and emails later, I had to push back very hard to get the stairs re-stained to the color I originally selected in the design studio and finally they agreed. Unfortunately they refused to also re-stain the handrails so they currently don’t even match the stairs. I’ve tried pushing back to get the handrails re-done but have not been successful and it’s been nearly 3 months now since I’ve moved in. I’ve had quite a few other issues after moving in that have been addressed by the builder but none of the other issues were as significant as the stairs. It’s a shame that my first home buying experience didn’t go as smoothly as I had hoped and that what I chose in the design studio isn’t what I got. ... More

I bought a home from Beazer and it wasn’t a good experience. I consider myself a good customer and go with the flow. The few questions I had during constructions were ignored. My one request to replace a bad board where my tv was going to be mounted was ignored by the lead builder. Straight up ignored me when I asked about the board. And now that I have closed on the house Beazer won’t return my txt or calls. I think they blocked my number. I have been here couple months and still not receiving my mail. Post office says it’s an issue with the builder but I can’t confirm that since Beazer won’t return my inquiries. Would not recommend Beazer. ... More

The quality checks before closing are lacking. The noise in the unit is totally unacceptable. The move in experience was less than expected.

The home buying process was fine, no issues there. My issue with Beazer is they will tell you whatever you want to hear just to make a sale. I purchased my home in October and prior to closing I gave the builder a list of things I needed fixed/repaired before closing. He assured me everything would be done but when I closed it was not. To start, my doorbell did not work, I did had huge, deep scratches on two of my cabinets in the kitchen that was not there prior to viewing the house initially. There was mortar missing from the brick on my patio, the light in the utility room didn’t work like at all, there were runs in the brand new carpet, the door handle on the pantry door broke off, the toilets in both of the bathrooms downstairs were full of urine and had stains all over, the floors were filthy it was just not a pleasant experience moving in. The builder told me the home would be cleaned prior to closing and getting the keys, that did not happen. The smoke detector alarm batteries were old and needed to be replaced which to me was weird since it was a brand new home. The builder told me that he would fix any and every thing wrong even after closing and to call him any time. Half the time I called or texted him he was unresponsive. While some of the items were addressed there is still a lot of unresolved issues. It seems like they only care until you close then after that you’re on your own. I received a call a few weeks ago from Sanjeev asking me to complete a survey and rate it 4 stars but I told him they did not deserve it since Burt is unresponsive to all of my concerns. He assured me that he would personally reach out to me weekly until all of my concerns were addressed and he would send a cleaner to my house as courtesy since when I moved in it was not done. Well, 3 weeks later and I haven’t heard from either of them since. Very disappointing, the home itself if beautiful but I just wish I had a better experience with the builder afterwards. Moving into a brand new home, I don't Expect to have to call or need anything fixed for at least 6 months to a year. Hopefully no one else has had the same experience with lack of customer service, I do not recommend beazer when it comes to their customer service and client support. They only care about money and slapping houses together as quickly as possible. ... More

I would not build with Beazer again. I had a bad experience dealing with the sales office where the sales manager stated that they would match a price drop in backlog sales. The amount was much smaller than what was promised. The builder was not flexible at all on the home construction. Little things like the height of a fire place mantle or length of the fence was not customizable. I'm still having ongoing issues with punch items identified in walk through that have just been finished, approximately 3 months after I closed. I constantly have the builders' construction vehicles run over my curb lawn. My lawn and sprinkler system are damaged due to this. ... More

We have had multiple construction issues from leaking doors to a dead weed filled lawn. Why do they wait until closing before issues are fixed. This builder needs aome leadership at all levels improving on details and customer service. Beazer could be a better builder if they raised their standards and took pride in their product.

Entire Beazer team was awesome to work with! Highly recommend!

Unfortunately, the agent we were dealing with was removed for whatever reason which is understandable, but his replacement April didn't seem to understand professional courtesy. She absolutely refused to respect boundaries. She continuously called the buyer (myself) and when I requested that she speak with my agent, she would disregard my request and treated my agent with disdain. I really appreciated the extensions when it came to closing, but she wasn't pleasant and she continued to make unprofessional suggestions. For example, once the financing was secured, she suggested that finance company we used (who happened to be a preferred lender) were corrupt and under investigation and we should use the same lender but in another office to receive closing perks. I was a licensed agent in the state of Kentucky, and I was really uncomfortable with her professional behavior. I'm satisfied with the end result, but I wished she would have shown more professional courtesy towards her colleagues. ... More

Beqzer communication and customer satisfaction is poor. We have to follow up on every stage and communication is reactive. Flexibility and quality of service also poor

Sales process was great but have not received mail in a month and a half only to learn Beazer didn’t file 911 paperwork. Slow to get repairs done.

The homes appear to be over priced as the quality is average and we've had issues, minor, from day one. Specifically the AC unit leaking, lights in the bathroom going out, and the fireplace not being properly placed in the wall. Also, the homes in the area have dropped about 25-50k which is indication that the homes could've definitely been sold for cheaper.

Cleaning hand over is worse. 45 days warranty experience is bad

They use cheap materials such as cheap paints cheap bath tub , cheaper brand bathroom fixtures , They didn’t leave enough space between my house and the Nighbor house and it’s muddy all the times , bad finishes such as the trimming , you can see the tip of the nails on the window trimming covered with the semigloss paint , cheap quality oven microwave they refuse to find solution for the muddy area between our house and the Nighbour , they the one who built the Nighbour house too , it need French drainage to get ready of this muddy situation , they refuse to fix the window trimming problem

No response from builder Before closing - lot of work that were pending were promised to be done after closing, builder vanished (though he said he will be there for 45 days) and then the warranty will jump in.....

This house has been a disaster. We had to wait almost three months for our air conditioner issue to be resolved and we had to schedule time off of work for five different air conditioner repair people to stop by. The builder had to check with his boss several times and the builders boss did nothing for any kind of compensation.The noise is so loud we haven’t been able to use our master bedroom this wasn’t resolved for three months.

I would not recommend Beazer homes to anyOne. They are very unprofessional and the quality of the house is very bad

They constructed my highland, master bathroom counter top with 2 broken piece, underneath the bathroom sink is already leaking barely a month of moving in, electricity switch for the fan and light in the living room is not working. They are very pricey and their work is below standard.

Title: Disappointing Build Quality: A Review of Beazer Homes I recently moved into a Beazer home with high hopes for a comfortable and well-built living space. However, within just one month of moving in, my enthusiasm quickly turned into disappointment due to the numerous issues we encountered. It is disheartening to say that the build quality of our new home fell far short of expectations. First and foremost, we discovered a staggering number of issues that should have been identified and resolved prior to the home's handover. From minor cosmetic flaws to more significant issues like bad doors, front yard not properly leveled. It was evident that proper attention to detail was lacking during the construction process. It is frustrating to think that these issues could have been easily addressed, saving us the hassle of dealing with them after moving in. What further added to our frustration was the inconsistency we observed between our home and neighboring properties built by Beazer. It was clear that attention to detail and quality control varied greatly. When we raised our concerns, we were met with excuses and blame directed towards the construction manager. Such a response only served to diminish our confidence in Beazer Homes and their commitment to delivering reliable and consistent construction standards. Beyond the issues we encountered, it is crucial to emphasize the importance of owning up to mistakes and taking responsibility for them. While it is understandable that no construction process is flawless, the manner in which these issues were handled left much to be desired. A reputable home builder should be accountable for the shortcomings and actively work towards rectifying them, rather than deflecting blame onto their own team. In conclusion, my experience with Beazer Homes has been deeply disappointing due to the multitude of issues we encountered within a short period. The lack of attention to detail, inconsistent build quality, and the unwillingness to take responsibility for the shortcomings have tarnished the reputation of the company. As a first time homebuyer, it is disheartening to invest in a property only to discover numerous issues that could have been prevented. I sincerely hope that Beazer Homes takes these concerns seriously and works towards improving their build quality and customer satisfaction. ... More