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Beazer Homes Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Beazer Homes.

Read all 834 verified reviews from homeowners that built a new home with Beazer Homes in the Dallas area. Dallas homeowners have rated Beazer Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Beazer Homes

has 4.6 out of 5 stars in Dallas Area

834 Reviews in Dallas Area

Beazer Homes in Dallas Area

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Customer Reviews

Worst product & service experience!

  • Mary F.
  • Verified HomeBuyer
  • November 12, 2019
  • Carrollton, TX

I understand that when purchasing a new home it’s not always going to be 100% perfect but this home had a TON of cosmetic issues. First, we called the contractor who promised to fix everything as soon as possible. A week went by and nothing got done. Then they sent their warranty guy to take a look and he said that there were a lot of issues and promised to get it done as soon as possible. My husband and I had to watch vendors come in and out of our home multiple times within the next few weeks with sub par work done!! The vendor themselves said that they were told to do minimal work and to ...

Beazer Homes responded:
We appreciate you taking the time to share this information and we commit to working with you to address your concerns. In review of your account information, we notice that our local Customer Care team has attempted to meet with you on two separate occasions and both times have been rescheduled by your request. At this time, our Customer Care team will still plan to follow up with you and strive to improve your experience with your new home. Again, we would like to apologize for any inconveniences and should you have additional questions, please reach out to our New Home Contact Center at 888-623-2937 or via email at ...

Total Score 1

Doesn’t meet my expectations

  • Saiket A.
  • Verified HomeBuyer
  • September 17, 2019
  • Frisco, TX

Very poor management/ builder. No verification is done by builder after each major work is done by contractor. Did not use enough cement and send ration, not strong. My suggestion is builder need to review / talk with customer before each major work/construction is done. Make sure both are same page.

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. In review of your account information, we see all warranty request submitted to us, are being addressed. However, we do realize your experience thus far has not been a perfect one. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 1

There are better options for the same price

  • Ronaldo S.
  • Verified HomeBuyer
  • June 05, 2019
  • Prosper, TX

There are better options for the same price

Beazer Homes responded:
Hello, thank you for submitting your review. We are sorry to hear that you may have run into any issues with your new home and would love to help in any way we can. If there is anything we may assist you with please do not hesitate to reach out to the Beazer Homes New Home Contact Center at 888-623-2937 or via email at ...

Total Score 1

Nice look overall, but horrible build and service

  • Dinah S.
  • Verified HomeBuyer
  • May 01, 2019
  • Aubrey, TX

The design team screwed up on the flooring and colors of the home then tried to say it was me. Thankfully I had proof with photos that was taken from design studio when I was there. They tAken forever to return once repairs are needed after closing. On a good note, Josh the representative for the community was really good and helped us with getting things straightened out.

Beazer Homes responded:
Thank you for your feedback. We are truly sorry for any issues you experienced during the closing process and honestly value this feedback. We absolutely would like to help enhance your experience going forward. Should you ever have any warranty concerns in the future please do not hesitate to reach out to the New Home Contact Center at ...

Total Score 1

Bad Experience

  • Rodney B.
  • Verified HomeBuyer
  • January 11, 2019
  • Northlake, TX

I would not buy a home from Beazer. Very bad experience.

Beazer Homes responded:
Thank you for taking the time to tell us about your experience. We truly apologize for any issues you have encountered and can only imagine the frustration this has caused. We have reviewed the case history for your address, and did find all reported concerns have been resolved. We want to help with any and all concerns you may have and the best way for us to quickly and thoroughly help resolve these with you is to contact our New Home Contact Center. You can reach us at 888-623-2937 or you can email us at ...

Total Score 1

New Beazer home resident

  • Jodi C.
  • Verified HomeBuyer
  • January 08, 2019
  • Dallas, TX

I moved in to my new Beazer home in November, 2018. The building process was a nightmare. I have built 3 homes before this one, including one Beazer home in 1993. That experience was a good one, as well as the other two builds. This one was a nightmare from the beginning. First, they told me my air conditioner would not fit on the side yard, which they had to know from prior lots in the area and lot size. But of course waited until i had put money down on the lot and was non-refundable. They changed my closing 3 times late in the process after i had given notice at my apartment complex and ...

Beazer Homes responded:
Hello, thank you for submitting a review. We truly apologize for the issues you have encountered and that your experience so far has been less than you had hoped for. We do hope you will allow us the opportunity to attempt to correct your overall experience going forward. While we ideally never want any issues to arise with any of our homes, we do know things can happen and we want you to know we are here for you. We have contacted your local warranty representative and confirmed that all warranty cases reported to us have been addressed. Should you have any concerns or questions in the future please do not hesitate to let us know by calling the New Home Contact Center at ...

Total Score 1

Would Not Recommend Nor Build Another Beazer Home

  • Anonymous
  • Verified HomeBuyer
  • November 13, 2018
  • Prosper, TX

My experience was so frustrating, it is difficult to summarize. I'll say that there was no attention to detail. A level and tape measure would have gone a long way. Near closing, when something was pointed out and rectified, more problems were created. For example, the floor people didn't care about the texture on the walls. The tile people didn't care about the counters, and on and on and on. Near, and even after closing, as soon as one crew left, I noted damage to other areas of the house. When those areas were repaired, other areas were damaged. I feel my story sounds unbelievable, ...

Beazer Homes responded:
Hello, we would like to thank you for taking the time to submit your feedback. This information will help our team improve the Beazer Experience for all our past, present and future homeowners. We are truly sorry for any and all issues you have experienced. We have reviewed your case information and do not show that you have ever submitted warranty requests to us. We are always more than happy to help you in any way we can and if you have any concerns in the future please give us a call at 888-623-2937, thank ...

Total Score 1

Not Happy At All

  • Brigitte S.
  • Verified HomeBuyer
  • November 13, 2018
  • Forney, TX

Frankly, this was not a good purchase for us. Too many issues too soon. So many imperfections and the materials used are of poor quality. I got a used jet tub, cracks in the wall and something with the heater door that needed replacing. Please hire workers that cares about their work. And, to top it off, in the process of having it built, one of the workers took a dump and left it in the closet. Wished we had gone with another builder

Beazer Homes responded:
Thank you for your for submitting your review. We would like to apologize for the issues you have experience and the inconvenience they have caused. We strive to make every new home experience a perfect one and apologize if we fell short in any way. We have researched the case information for your address and have discussed your concerns with our Dallas Division and are happy to see all concerns have now been resolved. Should you have any questions or concerns in the future we absolutely would like to help in any way we can! Please reach out to the New Home Contact Center, at 888-623-2937 or you can email to ...

Total Score 1

How not to treat future home owners

  • Brandon A.
  • Verified HomeBuyer
  • October 06, 2018
  • Aubrey, TX

When buying a new home or having one built, remember the builders are not your friends. They will make promises and you will want to believe them but when it comes down to it they seldom keep any promises. I'm hoping the warranty department will change my opinion but I'm not holding my breath. And the final walk through is a bait and switch. They will have the place a mess (even though they say it will be cleaned) so that your attention is not where it should be. I have spoke to several neighbors and they have all said the same thing. IF your not happy with what you find DO NOT SIGN!

Beazer Homes responded:
We are so sorry for any disappointment with your new home. We truly appreciate you sharing your experience with us. We have reviewed all warranty requests you have submitted and we do show all have been reviewed and addressed by your local warranty representative. If there is any issue you are currently experiencing please do not hesitate to report this to the New Home Contact Center at ...

Total Score 1