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- Fort Worth, TX
Beazer Homes Reviews in Fort Worth, TX
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What Fort Worth Homeowners Have to Say About Beazer Homes.
Read all 135 verified reviews from homeowners that built a new home with Beazer Homes in the Fort Worth area. Fort Worth homeowners have rated Beazer Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Fort Worth Area
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Customer Reviews
Beazer made my first new home purchase smooth
- Jayashree N.
- Verified HomeBuyer
- February 09, 2023
- N Richland Hills, TX
This is my first experience buying a new home from a builder and Beazer was great in walking me through the process and was always responsive and patient with my questions and calls. There were a lot of delays due to supply chain issues that were beyond Beazer’s control but they kept me up to date and accommodated my schedule for closing
Beazer Homes responded:
Jayashree, we can't thank you enough for these kind words about your experience with us. With our experienced team at Hometown, we provide customer service that truly empowers our homeowners and supports them every step of the way. In addition, with our nine generations of home building, we provide reliable solutions despite any challenges that may arise. We are honored you chose Beazer Homes, especially for your first home, and wish you much happiness for the many years to come. - Jordyn ...
Total Score 5
Mike
- Joseph V.
- Verified HomeBuyer
- December 22, 2022
- Venus, TX
Mike just wanted to slap the house together to get it completed so everyone could get their bonuses. Then have everything fixed under warranty.
Beazer Homes responded:
Joseph, thank you for your candor. At Beazer, we value all forms of feedback from our homeowners. We believe, having an open line of communication with our customers can only help better our teams in the future. We are sorry to hear that your experience was not what you envisioned for yourself. We will be sure to address these comments with your local team so that we can provide higher level of care going forward. Should you have any concerns that require attention, please feel free to reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. We hope you are settling in nicely at Prairie Ridge. - Roland ...
Total Score 2
Beazer team is great
- Michael R.
- Verified HomeBuyer
- November 22, 2022
- Venus, TX
The purchasing process went great. Anytime our lender or someone had a question Shawn from Beazer always answered in a timely manner and our communication through out the process was great. The builder Mike took care of any problems big or small in a timely manner. Overall the experience was great and I would recommend anyone to Beazer. The whole Beazer team was great , Shawn in sales was great , Mike the builder was always around to answer our questions and even the Beazer warranty department was great and very helpful in helping with any issue that came up
Beazer Homes responded:
This is great news, Michael. We are ecstatic Shawn and Mike offered assistance every step of the way. Efficient customer service is very important to our Prairie Ridge team to ensure our homeowner are satisfied. If you ever have any other questions or concerns, we are always happy to assist via email at nhcc@beazer.com, phone at (888) 623-2937, or on our website at www.beazer.com/warranty. We wish you a wonderful holidays and warmly welcome you to Beazer. - Jordyn ...
Total Score 5
Excellent Service
- Udedeep S.
- Verified HomeBuyer
- November 15, 2022
- Euless, TX
I had very good experience with them. From start to finish, whole process was smooth. I would recommend this builder to anyone.
Total Score 5
Broked promises and shoddy work
- Kenneth L.
- Verified HomeBuyer
- October 20, 2022
- Venus, TX
Don't believe a word they say. They make promises they do not intend to honor. Avoid these people!!!
Beazer Homes responded:
Kenneth, thank you for sharing this bit of feedback with us. We're sorry to hear that you were not satisfied with your experience. We see your local Beazer team has been actively working with you on your reported items. We encourage you to reach out to our New Home Contact Center for any future questions or concerns. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Wishing you the best in your new home. - Roland ...
Total Score 1
Great Straightforward Experience
- Emmanuel K.
- Verified HomeBuyer
- October 04, 2022
- Euless, TX
Buying a home now is not an easy task. But the team at Beazer Homes made it almost seamless. They recognized how important a new home was to our family and went above and beyond to ensure we got what we wanted for our home. The team was very responsive to our questions and concerns during the building process. My family and I love our home and are happy at the amazing attention to detail from the builder. Special thanks to Travis for helping us achieve our goal of having a beautiful place to call home.
Total Score 5
Beazer Homes - Pavement at the entrance already has several cracks in it.
- Patricia A.
- Verified HomeBuyer
- August 26, 2022
- Venus, TX
Pavement at the entrance already has several cracks in it. My lawn front and especially the backyard is nothing but weed, little bit of grass infront Badly fitted back door. Might as well leave door open for big spiders and other pests. It’s at least 1/8 inch gaps between door and door frame. When we call, it’s always someone else’s area to address the issue The shower always leaves poddle of water on the bathroom floor, every time. I was happy and would have given at least a 4 star, until I actually moved into the home
Beazer Homes responded:
Patricia, thank you for sharing this review with us. We are sorry to hear that your new home has not met your expectations, but we are thrilled to see that your warranty team is actively working with you on these concerns. We are dedicated to ensuring each and every one of our homeowners has a positive new home journey. Thank you for allowing us to help turn this experience around for you. From all of us at Prairie Ridge, welcome to the neighborhood. - Roland ...
Total Score 3
Great home buying experience
- Anonymous
- Verified HomeBuyer
- July 27, 2022
- Euless, TX
As a first time home buyer, Travis was great to deal with. In some aspects, he acted as a mentor in the buying process. He personally answered all of my questions along the way. Most issues that arose along the way were addressed. My advice to potential home buyers, if possible, have any issues addressed prior to closing. Beazer homes warranty department has been responsive in addressing all issues post closing, but unless you are available to every contractor’s schedule, the third party contractors don’t accommodate your schedule well.
Total Score 5
Commitment to address any outstanding warranty issues
- Joel C.
- Verified HomeBuyer
- May 24, 2022
- Venus, TX
As any new homeowner we were concerned with how Beazer would be after our home was delivered with several item incomplete, would then put us on the back burner, I can honestly say that Justin has not only come through with the promises that were made but gone out of his way to insure that our concerns were addressed and we would be taken care of. Kudos on there customer service after delivery
Beazer Homes responded:
Joel, at Beazer, we know that we are not only building a home, but the future place where you will make many memories. Our team deeply cares about delivering great quality and service, and we are thrilled to know that was reflected in your experience with your warranty representative, Justin, at Prairie Ridge. We are pleased to hear that your concerns have been addressed and if you need anything further, please reach out to the New Home Contact Center at (888) 623-2937. Congratulations on your beautiful new home! - Joanna ...
Total Score 4
Quality of relationship during the building process.
- Thomas M.
- Verified HomeBuyer
- April 26, 2022
- Venus, TX
From the sales rep to the builder responsible for overseeing the construction of my home is without a doubt the best experience. They were always available for my questions and listened to my concerns. Things were addressed and corrected immediately. I now have a beautiful home and know that it is of high quality and ready to keep my family safe and secure for years to come. Thank you, Kenneth, Kevin, and the Beazer Family.
Beazer Homes responded:
Thank you for choosing Beazer to create the home that your family will make so many happy memories in, Thomas. As you settle into your new space, be assured that your Beazer home was built with quality, craftsmanship, and innovation in mind. Kenneth and Kevin will be overjoyed to hear how appreciated their service was throughout this journey at Prairie Ridge. Congratulations and welcome to the Beazer family! - Joanna ...
Total Score 5
Best experience
- Sarath K.
- Verified HomeBuyer
- April 21, 2022
- Venus, TX
Great home buying experience with Beazer homes. They had a good team and were very prompt in keeping us updated with the delays.
Total Score 5
Beazer Homes - We bought this home when all materials were back ordered and
- Macosmond M.
- Verified HomeBuyer
- April 19, 2022
- Venus, TX
We bought this home when all materials were back ordered and delayed so it was frustrating when we had to push the closing date back multiple times. They accommodated to us especially since our rates were raised since we were not able to lock in timely. But the home itself is great and the options and upgrades were great. It’s a lovely home, just unfortunate timing with the delays.
Beazer Homes responded:
Thank you for the great review, Macosmond. We appreciate your understanding during a challenging time with supply chain delays. We are thrilled to see that you love your new home. On behalf of everyone at Prairie Ridge, welcome to the neighborhood! - Roland
Total Score 5
Excellent Customer service
- Reina C.
- Verified HomeBuyer
- November 23, 2021
- Venus, TX
Office personnel were so great. The communication was excellent. If they were busy they return my call right away. I love my house. What make me unhappy was the problems they had to fix after I moved in. My questions is Why the builder do not check the jobs done once the contractor finish it? Why does it have to wait until the owner see it? There were small details that should have been fixed right after they done, because they were noticeable. I missed work time to come home to keep the appointment with the repair personnel.
Beazer Homes responded:
Reina, Beazer deeply cares about providing quality work and service to our homeowners, even after you open the door to your new home. We are happy to hear that the office personnel at Prairie Ridge were helpful, but the support continues after closing as well. We will be sharing your feedback with the management team as we are constantly striving to achieve great homeowner satisfaction and to ensure your dream home stays that way. Please reach out to the New Home Contact Center at (888) 623-2937 or nhcc@beazer.com at a time that is convenient for you so that we can help with your concerns. Our team will be happy to assist. - Joanna ...
Total Score 4
Beazer Homes - Great experience!
- Christine C.
- Verified HomeBuyer
- October 05, 2021
- Venus, TX
Great experience!!! Very happy with my new home!!!
Beazer Homes responded:
Christine, it's wonderful to hear that you are enjoying your new home at Prairie Ridge. Thank you for choosing Beazer, and welcome to the neighborhood! - Daniela
Total Score 5
Great Team Effort
- Shane R.
- Verified HomeBuyer
- September 14, 2021
- Haslet, TX
From Erin to Keith to Brittany, it was an excellent experience. Always quick to reply and respond to our many questions. We love our new home and all the help we've received since moving in as well. So thank you Erin Bevins, Keith Morrison, and Brittany Buchanan and the entire Beazer team!!
Total Score 5
Beazer Homes - I can’t write what I want because you all keep removing my review!
- Neal C.
- Verified HomeBuyer
- August 22, 2021
- Venus, TX
I can’t write what I want because you all keep removing my review!
Beazer Homes responded:
Neal, we apologize if your reviews are not coming through. To submit additional feedback, please send us a message directly at nhcc@beazer.com. Thank you. - Daniela
Total Score 1
Overall Value and Process
- Bridgette H.
- Verified HomeBuyer
- August 03, 2021
- Venus, TX
From beginning to end the build process was low stress with no surprises. The Actual build managers are thorough and professional with an understanding of customer service. The Sales representatives are friendly, supportive and very responsive.
Beazer Homes responded:
Welcome to the Beazer family, Bridgette! Our experienced team is always prepared and works together to ensure you have a great home-building journey. Thank you for making Prairie Ridge your new home. - Daniela
Total Score 5
Beazer Homes - I was not happy with build of home.
- Xavier F.
- Verified HomeBuyer
- July 20, 2021
- Haslet, TX
I was not happy with build of home. A lot pf mistakes were made,but covered with sloppy detail. I wanted things foxed correct first time ans wasn't. Still ha ing AC issue after they been out 3 times and refused to listwn to my wishes after I hired my own AC man for second opionion. Advised how to correcg problem,and still only made there minor adjustments which still havwnt fixed problem. I was not happy with built of my home nor would recommend to anyone.
Beazer Homes responded:
Xavier, thank you for bringing your concerns to our attention. We have shared your feedback with our team and are pleased to see that your Customer Care Manager is working with our HVAC trade partner to resolve this matter. Please know that we are here to help. If you have any additional questions or outstanding concerns we can assist with, we ask that you reach out to our New Home Contact Center at nhcc@beazer.com or (888)623-2937. - Daniela ...
Total Score 3
Beazer Homes - Enjoyed working with a great and friendly team.
- Anonymous
- Verified HomeBuyer
- July 20, 2021
- Venus, TX
Enjoyed working with a great and friendly team. From the home buying process, to the design center, to the building phase, made everything in the end just worth it when we finally walked into our new completed home.
Beazer Homes responded:
Thank you for choosing Beazer homes for your new home-building journey! - Daniela
Total Score 5
Beazer Homes - The builder was very easy to work with any problem we had was
- Rumualdo R.
- Verified HomeBuyer
- July 13, 2021
- Venus, TX
The builder was very easy to work with any problem we had was fixed right away
Total Score 5
Great overall experience!
- John K.
- Verified HomeBuyer
- July 05, 2021
- Haslet, TX
We are updated regularly and any questions we had were answered quickly. Everyone we had contact with are very helpful.
Total Score 5
Beazer Review
- Warren D.
- Verified HomeBuyer
- June 26, 2021
- Haslet, TX
Beazer has great floor plans that will meet the everyday life for your family needs. They build homes in great locations and utilize the space in the house really well. Janel was great throughout the home buying process and Keith kept the home building process on time without compromising quality. Bethany has been great as well working with us on any warranty items. She listens, follows up, and remains in constant communication with us when required. Beazer has a great quality product and value their word from start to finish. Thanks
Beazer Homes responded:
Quality service and homeowner satisfaction is always our main priority and it thrills us to hear about our homeowner’s positive home buying experiences. Welcome to the neighborhood, Warren! - Roland
Total Score 5
Beazer Homes - Pay close attention at your walk through.
- Anonymous
- Verified HomeBuyer
- June 15, 2021
- Haslet, TX
Pay close attention at your walk through. Missed rush work/pointless mistakes during the walk through and now having to request for warranty repairs.
Beazer Homes responded:
We appreciate your feedback and want to apologize that your items were not caught during your final walk through. We would like to make sure that your items are addressed and we have a dedicated Customer Care Team who can assist. Please reach out to us at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ...
Total Score 4
Bad quality and cutting corner.
- Hien P.
- Verified HomeBuyer
- May 18, 2021
- Haslet, TX
My home was subpar quality. They rushed at the end to finish deadline, so they could earn quarterly bonus. They did cut corner and my home was subpar quality: scratches all over the home, cracked floors, grouts were missing, doors still have holes and not paint correctly, and list go on etc.
Beazer Homes responded:
Hein, thank you for bringing this to our attention. We understand that our Dallas team has also been made aware of your concerns and is working with you to address the items noted. If you have any questions or need to submit any new items in the future, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
Great communication
- Debra D.
- Verified HomeBuyer
- May 05, 2021
- Haslet, TX
The communication during the whole process has been great. Janel and Keith were always available to answer any questions we had. Also we were happy with the warranty center for how quickly they responded to an issue with the a/c.
Beazer Homes responded:
Debra, we appreciate the shout-outs to our Wellington team. At Beazer Homes, we are committed to being there throughout your home-building journey and beyond. Our Customer Care team is dedicated to assisting with any warranty needs you may have, making sure the transition into your new home is enjoyable. - Daniela ...
Total Score 5
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