Beazer Homes Reviews in Houston, TX
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What Houston Homeowners Have to Say About Beazer Homes.
Read all 889 verified reviews from homeowners that built a new home with Beazer Homes in the Houston area. Houston homeowners have rated Beazer Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes
has 4.6 out of 5 stars in Houston Area
889 Reviews in Houston Area
Beazer Homes in Houston Area
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Customer Reviews
Beazer
- Seiharith S.
- Verified HomeBuyer
- May 16, 2023
- La Porte, TX
I have nothing to say.
Beazer Homes responded:
Thank you for sharing with us, Seiharith. Beazer is dedicated to providing quality customer care to every homeowner. Should you ever have any questions for us, please feel free to reach us at (888) 623-2937. Best to you and your family in your new home at Morgan's Landing. - Roland 
Total Score 3
Jason was helpful and had good communication with me.
- Anonymous
- Verified HomeBuyer
- April 24, 2023
- Manvel, TX
Jason was helpful and had good communication with me. But the construction schedule and wait was difficult. I could not understand that I was the second to last house finished in my section. As my house was a one story, and 14 more lots were sold after I purchased mine. It was very difficult to the timing of completion. As I have cancer and was going through a divorce and needed the house to live in.
Beazer Homes responded:
Thank you for sharing you experience with us. We're sorry to hear that your move-in date did not meet your timeline, however, we're glad to hear that Jason was able to make this an enjoyable process for you. We hope that you are settling nicely into your new home. Please let our New Home Contact Center know if there is anything we can assist with. We can be reached at (888) 623-2937. From all of us here at Bluewater Lakes, welcome home! - Roland ...
Total Score 3
Shelley and John are awesome.
- Samuel W.
- Verified HomeBuyer
- April 18, 2023
- Tomball, TX
Shelley and John have walked us and helped us through the process and took there time explaining everything making multiple trips to help us do to my job! But now 1 month in, paint is bubbling and chipping off on the outside of the house, and the warranty guy is not helping at all with the problem. Door handles are falling off and the painted our house with the wrong color and they said they will come and fix it when we see spots of the other color and have only came once. And did not get everything we had marked.
Beazer Homes responded:
Thank you for sharing with us, Samuel. We're sorry to hear that you've had some concerns with your new Beazer home. We pride ourselves on provide outstanding customer care and quality builds, so it is concerning when we receive comments like this. We encourage you to reach out to our New Home Contact Center at (888) 623-2937 so that we can better assist. We look forward to hearing from you. Wishing you the best in your new home. - Roland ...
Total Score 3
Squeaking floor, wrong appliance
- Anonymous
- Verified HomeBuyer
- April 18, 2023
- Manvel, TX
The house is nice in all, but the floor is squeaking upstairs, they repaired it but after it still squeaks. They put the wrong dishwasher, I haven’t notice before and now I don’t know if they will replace it.
Beazer Homes responded:
We're so glad you're loving your house! Thank you for sharing with us. We hope the team at Bluewater Lakes is taking good care of you. We encourage you to reach out to our New Home Contact Center with any concerns or questions you may have so that we can get them addressed in a timely manner. We look forward to partnering with you in the future. Best wishes in your new Beazer home. - Roland ...
Total Score 3
The Game
- Jeffery M.
- Verified HomeBuyer
- December 20, 2022
- La Porte, TX
My closing date was pushed up by 2 months, and the way I was supposedly notified was via email. Finally Beazers salesman called me to let me know I was in a violation of my contract ( because I haven't locked an interest rate in), and that's how I found out. The product that produced was good, but the hassle with it all had me wanting to backout at least 3 times during the process.
Beazer Homes responded:
Congratulations on your new home, Jeffrey! We're sorry to hear that your sales experience was less than desirable, but we are thrilled to know that you are loving the home provided. We will be sure to pass along your sentiments to our team so that we may provide a better experience going forward. From all of us at Morgan's Landing, welcome home. - Roland ...
Total Score 3
Bluewater Lakes, Manvel TX
- Robert S.
- Verified HomeBuyer
- November 22, 2022
- Manvel, TX
The overall experience was satisfactory. There were/are concerning issues; interior and exterior build quality (minor) and quality assurance related to interior design selections (moderate). The responsiveness of the Beazer Team has been exceptional, both construction manager and customer service. We love and are enjoying our new home. We are thankful we chose Beazer Homes and Bluewater Lakes.
Beazer Homes responded:
Thank you for such a great review, Robert. We try hard to ensure all of our homes are built perfectly for our homeowners, but we know that sometimes there may be some items that require a little extra care. We are thrilled to see that your team of customer care representatives has been able to form such a positive relationship with you and get these issues addressed. Please know, our New Home Contact Center is always here to support you, night or day. We can be reached at (888) 623-2937 or via email at nhcc@beazer.com. From all of us here at Beazer, welcome home! - Roland ...
Total Score 3
Beazer home
- Alexander A.
- Verified HomeBuyer
- November 15, 2022
- Tomball, TX
Good floor plans to choose from and good sales team. Quality is ok at best.
Beazer Homes responded:
We're glad to hear that you are happy with your floorplan, Alexander. We are proud to offer signature Choice Plans that provide flexible floorplan configurations or “Room Choices” that allow you to influence the design of your new home at no additional cost. We hope you are settling in nicely at Amira. - Roland ...
Total Score 3
It's a house
- David D.
- Verified HomeBuyer
- September 13, 2022
- Baytown, TX
The house is beautiful but some of the work that was done is unacceptable and rushed. I'm glad there is a good warranty or I would be very dissatisfied.
Beazer Homes responded:
David, thank you for sharing this review with us. We invest a lot in ensuring our homes look stunning for our homeowners. Our Choice Plans allow you to choose a floorplan that will work for your needs. While we are sorry to hear that you've had some issues with your home, we are glad to see your local warranty team has been in touch to help remedy them for you. Thank you for working with us to help turn this house into a home. - Roland ...
Total Score 3
Beazer Homes - Mr Merl is the BEST thing going with Beazer Homes.
- Angela J.
- Verified HomeBuyer
- August 15, 2022
- Katy, TX
Mr Merl is the BEST thing going with Beazer Homes. He has more than 20 years of experience and has a impeccable work ethic. I have stopped and asked him several questions and he seems to ALWAYS know the answer and or knows the person(s) to contact.
Total Score 3
Great sales team but horrible builder.
- Antonio C.
- Verified HomeBuyer
- June 14, 2022
- La Porte, TX
Beazer stole us from Taylor Morrison thanks to Thuan. Thuan was amazing from the beginning and even now that we have been in our Beazer home for 2 months. Jake on the other hand was not pleasant to work with. From making excuses, lying, no communication like the paperwork said, to not Mentioning even the hiccups in building. Also with issues that were addressed that were never fixed and now us having to put in work orders to get them done even when we asked about them before closing. This is why I gave 3 stars. I recommend family and friends to Beazer but not deal with Jake but to try and get ...
Beazer Homes responded:
Thank you for taking the time to share you feedback with us, Antonio. At Beazer, we strive for quality customer care in everything we do. We are sorry to hear that your experience with your builder did not meet your expectations, however, we are thrilled that you are loving your new Beazer home. Your comments will help us to build a better team going forward. Remember, our New Home Contact Center is here to assist you in any way they can. Feel free to contact them at (888) 623-2937 or via email at nhcc@beazer.com. Wishing you all the best in your new Beazer home. - Roland ...
Total Score 3
Beazer Homes - The home is beautiful and the quality of the materials is good.
- Anonymous
- Verified HomeBuyer
- June 13, 2022
- Cypress, TX
The home is beautiful and the quality of the materials is good. But you need to stay on top of the small details towards the end of the build as they are moving very quickly through all these builds and no one pays attention to the little things like yourself. Also check the furnishings against the what you have selected. Items can be easily missed. Associates are friendly and helpful.
Beazer Homes responded:
Thank you for this review. Your feedback will help Beazer create an outstanding experience for future homeowners. While we hope that every home is perfect upon move in, we know that there may be some thins that require some extra care after closing. We're so glad to hear that you are enjoying your new home and that your Beazer team has been able to assist you along the way. On behalf of everyone at Bridgeland, welcome to the neighborhood! - Roland ...
Total Score 3
Beazer Homes - The represenatives changed several times during the sales process
- Anonymous
- Verified HomeBuyer
- May 10, 2022
- Houston, TX
The represenatives changed several times during the sales process and some were more helpful/knowledgeable about the Gatherings Community.
Beazer Homes responded:
Thank you for providing feedback on your home-building experience at The Gatherings. At Beazer, we are constantly striving to improve our processes, and we will be using your review to aid us on that mission. Should you have any questions or concerns now that you have settled in, the New Home Contact Center is here to assist you. They can be reached by calling (888) 623-2937 or emailing nhcc@beazer.com. We wish you all the best in your new home. - Joanna ...
Total Score 3
How the great communication in the beginning went to non-communication
- Kimberly K.
- Verified HomeBuyer
- December 21, 2021
- Manvel, TX
The whole experience sucked! It started off very slow. The construction manager started off good but the disappeared and eventually was replaced. The construction crew were so sloppy and dirty leaving trash everywhere and even used the restroom in the house. Very unsanitary! The salesman was great
Beazer Homes responded:
Kimberly, we have shared your feedback with our Houston area management team and would like to apologize for the frustrations you experienced during the construction of your home. If you have any questions or concerns noted since settling into your new home, please reach out to us at nhcc@beazer.com or (888) 623-2937. Our team is here and happy to help. - Daniela ...
Total Score 3
Took a long time
- Grant E.
- Verified HomeBuyer
- December 08, 2021
- Katy, TX
I would say overall our experience was pleasant however we did have a period of time where we lost our original construction manager and was replaced by another. I believe this process delayed our build substantially but we were never briefed on it. I’m not sure if it was the market or supply chain issues but it took 11 months from foundation pour to close. Our close date was pushed back multiple times and sometimes we didn’t know until 12 hours before closing. It was pretty frustrating.
Beazer Homes responded:
Grant, we appreciate you sharing feedback about your experience with us. We would like to apologize for the delays during your home construction and have shared your comments with our management team. Please know that our team is here if you ever have any questions about your new home or home warranty. - Daniela ...
Total Score 3
quality of the materials used to build this home
- janice s.
- Verified HomeBuyer
- October 13, 2021
- Manvel, TX
must be patient as to the time frame because of shortage of products due to harvey and the covid virus
Total Score 3
Great Sales Personnel but…
- Susan C.
- Verified HomeBuyer
- September 01, 2021
- Tomball, TX
The buying experience was world class and great! But after the house was sold to us, the GC and the Beazer representative totally dropped off the face of the earth and did not care about customer service after the sale was made. I understand everything cannot be fixed or addressed, but it takes zero effort to just respond or follow at the least.
Beazer Homes responded:
Hi, Susan. We apologize that you have had difficulty getting in touch with us. For the convenience of our homeowners, questions and warranty claims may be submitted through our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. This helps to ensure proper documentation and the most efficient services. We again apologize for any miscommunication. Please reach out to us if you have any further questions that we can help address. Thank you. - Daniela ...
Total Score 3
Beazer Homes - Willing to help seems genuine.
- Mickey H.
- Verified HomeBuyer
- August 03, 2021
- Baytown, TX
Willing to help seems genuine. Friendly staff.
Total Score 3
Poor customer relations
- Dale B.
- Verified HomeBuyer
- July 20, 2021
- Rosenberg, TX
Expect resistance when trying to communicate concerns
Beazer Homes responded:
Dale, at Beazer, we pride ourselves in providing exceptional customer service and it is disappointing to know how you feel about your experience with our team. We want to make sure that any concerns are addressed. Please reach out to us at our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ...
Total Score 3
Not happy with home
- James d.
- Verified HomeBuyer
- May 04, 2021
- Katy, TX
The home was dirty, sloppy paint job, unfinished drive way, cement blobs all everywhere, no welcome party, and the builder was unprofessional to me.
Beazer Homes responded:
James, we never like to hear that a homeowner is displeased with their new Beazer Home. We would like to apologize that there were items needing touch-ups and appreciate you bringing this to our attention. Your local customer care team will be working to address all items as quickly as possible for you. Should you have any further questions or concerns, please contact our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
Great quality home. Robert and Don were great. Elizabeth not so much.
- Brandon C.
- Verified HomeBuyer
- December 01, 2020
- Baytown, TX
The quality of the home was amazing. We really enjoyed the communciation from Robert and Don. They worked with us during a difficult closing process, and we would reccomend anyone to work with them. I would advise that you request anyone but Elizabeth to work with. She was extremely rude. No one has reached out to us regarding that part of the experience.
Beazer Homes responded:
We're happy to hear that you are enjoying your home, Brandon. We'd like to put you in touch with one of our Customer Advocates to discuss the experience you had with our sales team. When you get a chance, give us a call at (888) 623-2937 or email us at nhcc@beazer.com. Thank you. - Sam ...
Total Score 3
Beazer Homes - We had some problems with the construction.
- Anonymous
- Verified HomeBuyer
- November 18, 2020
- La Porte, TX
We had some problems with the construction. At the end of the time of the construction, some things of the house were not completed. Also, after we moved, we had some things that doesn’t work really well.
Beazer Homes responded:
We strive to provide a great home building journey for our homeowners and are disappointed to hear about your experience. We would like to help address any concerns or pending items you may have. At your convenience, please reach out to our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. - Daniela ...
Total Score 3
Too fast, cheap homes
- Anonymous
- Verified HomeBuyer
- October 23, 2020
- La Porte, TX
They build these homes up so fast and with so many mistakes. They need to slow the process down a bit and take some time and effort with building these homes. Next time I will be building custom not with Beazar homes.
Beazer Homes responded:
Thank you for sharing this feedback with us. We would like to apologize for any issues you have run into with your new home. If there is anything we can assist with please do not hesitate to contact us at 888-6BEAZER or via email at nhcc@beazer.com. We will do everything we can to help improve your experience. - Megan ...
Total Score 3
Good but mis-sold
- Anonymous
- Verified HomeBuyer
- August 18, 2020
- Tomball, TX
Initially working with Corey, but then moved over to work with Bryan. Corey said a couple of things to get us interested and excited that, simply put, were lies. Only once we had closed and moved in, did one of those things become apparent (It would have been impossible to know earlier). The other thing I asked about, was told it was incorrect by Bryan, and I decided to proceed knowingly. It's frustrating not to be able to take people at face value, so if you're going to buy a home then I suggest you triple check everything, then follow up in and get a response in writing. I did feel rushed ...
Beazer Homes responded:
Thank you for the feedback as we will use this information to continuously improve our service. We want you to know we are always here to assist in any way we can, and encourage you to reach out to us with any questions or concerns you may have in the future. You can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! ...
Total Score 3
A decent experience that could have been better.
- Siddharth A.
- Verified HomeBuyer
- August 11, 2020
- Cypress, TX
We bought our first home with great expectations and an abundance of nervous energy. While the pre closing experience was really impressive, the post closing thus far has been a challenge. Several issues observed under warranty and highlighted have slipped thru the cracks and just getting captured. Overall attention to detail also comes up short in a few places. Craftsmanship can be improved vastly.
Total Score 3
Expected better quality
- Anonymous
- Verified HomeBuyer
- April 21, 2020
- Cypress, TX
The home itself is nice but the finishing touches not so much. In some spots the baseboards are awful, grout in the showers seem to be painted and one out of the three pendent lighting in our kitchen is a wrong shade of color and another cracked. We’ve been in our home for a little over a month and already had a/c problems and one of the toilets doesn’t work properly. We’re a little disappointed because the quality doesn’t compare to the price of the home and location.
Beazer Homes responded:
Thank you for reaching out! We appreciate you taking the time to leave us feedback and apologize for any frustrations you are experiencing. Our warranty department is standing by ready to assist you in any way we can to make sure you are completely satisfied with your new home. You can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
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