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- Houston, TX
Beazer Homes Reviews in Houston, TX
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What Houston Homeowners Have to Say About Beazer Homes.
Read all 929 verified reviews from homeowners that built a new home with Beazer Homes in the Houston area. Houston homeowners have rated Beazer Homes an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Houston Area
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Customer Reviews
Beazer Homes - We love our new home!
- Anonymous
- Verified HomeBuyer
- July 27, 2021
- Katy, TX
We love our new home! Val was amazing! She has helped us a lot all through out the process and has shown concern and reliability since Day 1. The thing that disappointed us though were the overall finish of the house. There were areas that need paint touch ups, caulk was not done properly, stains on the bath tub and on the floor, electrical wiring issues etc. We cannot blame our construction manager as he just took over the whole process near closing and he did try his best to deliver and make us happy before we close. Happily, it was easy to also get in touch with warranty claims on the ...
Beazer Homes responded:
Thank you for sharing with us! Part of our culture here at Beazer is working with integrity. We want to make sure that we are providing a top-tier buying experience for our homeowners and if there is ever anything not up to our homeowner's standards, we want to know about so we can help find a resolution. We are glad to hear you were able to easily get in touch with our warranty department. Remember, they are always available, night or day, at (888) 623-2937, via email at nhcc@beazer.com or online at www.beazer.com/warranty. Welcome home! - Roland ...
Total Score 4
Amazing First-Home Experience
- Kohner T.
- Verified HomeBuyer
- July 27, 2021
- Katy, TX
Beazer built us a very wonderful home, even with the supply and labor shortages. We love everything about the house and the quality seems fantastic, compared to most other home builders in the same price-range. My only disappointment was with the lawn that was provided; there are a lot of areas that I need to repair/rebuild. Despite that, they have provided a very pleasant home and experience. We recommend them to everyone.
Beazer Homes responded:
Thank you for this awesome review, Kohner. We strive make sure every home building experience is a great one. We are glad to see this was the case. We'd be happy to take a look at any concerns that you might have. You can submit a request for warranty work to our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com or online at www.beazer.com/warranty. - Roland ...
Total Score 4
What stood out was the price and the willingness of the sales associate to help us even after we signed the contract.
- Anonymous
- Verified HomeBuyer
- July 13, 2021
- Tomball, TX
We found our house the same day we started our hunt. Lisa was very helpful and did her best not to rush us even though it was a crunch time situation to make a decision in this market. When we did our final walk through we felt rushed or that some of our concerns weren’t a big deal. We had a few people there helping us look for anything that needed to be fixed and they all felt the same way. Jimmy took over at our close date and has done a fantastic job with our requests and repairs. Some of the things that weren’t up to par I would have expected to be fixed or finished by the time we ...
Beazer Homes responded:
Thank you for sharing your experience with our team at Amira. We apologize that items were missed and are glad that our team is working with you to have these addressed. Please know that we are here to help and have a dedicated Customer Care team ready to assist you far beyond 30 days. If you have any questions or concerns about your home, contact us anytime at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 4
Took too long to do the punch lists
- David S.
- Verified HomeBuyer
- June 03, 2021
- Tomball, TX
make sure you have everything done before closing. They did 2 walk thrus, and none of the punch list items were done on the day of closing. it got delayed another week, and then on the 2 scheduled closing, it still was not done. we had to move forward and get them done after the fact. very stressful
Beazer Homes responded:
David, we appreciate your feedback and would like to apologize for the delays you experienced with having your items taken care of. Please know that we have shared your experience with our Houston management team. If you have any questions or concerns in the future, please reach out to us at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 4
Beazer Homes - Double check all workmanship and push if something needs corrected.
- Norma M.
- Verified HomeBuyer
- May 25, 2021
- Katy, TX
Double check all workmanship and push if something needs corrected. Really check. Everything seemed OK from normal inspecting but once we moved into the house we noticed a lot a little things that could have been done a lot better. For the most part they did a good enough decent job but for the overall price they could’ve done better
Beazer Homes responded:
Norma, we are sorry to hear about the concerns you are having with your home finishes. As you settle into your home, you may notice items that require our attention. Rest assured that our dedicated Customer Care Team is here to help address those warranty items for you. Please reach out to us at your convenience at nhcc@beazer.com or (888) 623-2937 and we would be happy to assist. Thank you. - Daniela ...
Total Score 4
Energy Efficient and Open Floor Plan
- Cassandra H.
- Verified HomeBuyer
- May 18, 2021
- Katy, TX
We really enjoyed viewing the model home. Being able to have a 2 story home with 10ft ceilings gave a very open feel. Overall seeing how energy efficient the home could be was also a plus, especially in Texas heat. I would highly recommend Beazer Homes, we had a great experience overall!
Beazer Homes responded:
Thank you, Cassandra! It's exciting to know that you can see the difference in energy efficiency in your home. Beazer Homes is committed to exceeding the latest Energy Star standards to provide an efficient and comfortable home to all our homeowners. - Daniela
Total Score 4
Beazer Homes - This builder will get things done even when you close.
- Monisoye F.
- Verified HomeBuyer
- April 27, 2021
- Katy, TX
This builder will get things done even when you close. The only problem is when you claim a warranty it will take weeks to a month to get things done. I just hope they change that and I will give this builder 5 stars.
Beazer Homes responded:
Our team is here for you throughout your new home journey, Monisoye. While COVID-19 has caused some delays, we are committed to providing our homeowners outstanding customer service. If you have any questions or concerns in the future, please don't hesitate to reach out to our New Home Contact Center by phone at 888-623-2937 or via email at nhcc@beazer.com. Welcome home! - Sam ...
Total Score 4
Beazer Homes - I love the house.
- Blake W.
- Verified HomeBuyer
- January 26, 2021
- Baytown, TX
I love the house. It’s a great home. Expect the fact that it still floods in the back of the property.
Beazer Homes responded:
It was a pleasure speaking with you today, Blake. It's wonderful to know that you love your home and we are happy to have assisted you with your warranty claim. Our Ashbel Cove warranty team will be following up with you to further discuss the submission completed. If you have any further questions, please reach out to us at our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. - Daniela ...
Total Score 4
Great Experience
- Anonymous
- Verified HomeBuyer
- December 16, 2020
- Katy, TX
We are first time home buyers and the idea of building was scary and stressful at first. From our Sales Agent to the Construction manager everyone was fantastic at communicating and making the process much easier. Even when a mistake was made, it was all hands on deck to ensure we were happy and the correction was made. Thank you Beazer Homes and Teams for our beautiful home!
Beazer Homes responded:
Congratulations on your new home! Our teams work hard to provide an exceptional home building experience for our homeowners. And, while things can come up in construction, we are there with you every step of the way. Thank you for choosing Beazer Homes for your home building journey. - Daniela ...
Total Score 4
Beautiful home, easy process for first time home buyers
- Lauren E.
- Verified HomeBuyer
- December 10, 2020
- Katy, TX
Plenty of layouts to choose from, and I love their elevation options. Relatively easy process of buying for first time homebuyers. Structurally sound home.
Beazer Homes responded:
We know how stressful being a first time homeowner can be, so we're delighted to hear our Marisol team made your first home purchase run smoothly. Welcome to the Beazer family, Lauren! - Sam
Total Score 4
The stone brick, kitchen and master bedroom.
- Brittany E.
- Verified HomeBuyer
- November 25, 2020
- Manvel, TX
Kelly and Lori rock!
Total Score 4
Beazer Homes - Started out good, had a few miscommunication issues after that
- Dana H.
- Verified HomeBuyer
- November 19, 2020
- Tomball, TX
Started out good, had a few miscommunication issues after that everything went good. Had a great builder James was awesome
Beazer Homes responded:
Thank you for sharing your experience, Dana. We apologize for the miscommunications but are glad to know that everything was worked out. Please know we are here should you ever have any questions and can be contacted through our New Home Contact Center at nhcc@beazer.com or 888.623.2937. - Daniela ...
Total Score 4
Beazer Homes - The build quality, price, and overall feel of the house is great.
- Anonymous
- Verified HomeBuyer
- November 09, 2020
- Tomball, TX
The build quality, price, and overall feel of the house is great. We are really happy we went with the Beazer home over the Perry. Communication hasn't been great though, I had trouble getting through or getting information. My builder has been extremely difficult to get a hold of and when I do he never communicates back after that exchange.
Beazer Homes responded:
While we are very happy to hear you are enjoying your new home, we do want to apologize for the lack of communication with your builder. We will be sharing your feedback with our Amira team to ensure this is remedied as soon as possible. Please know, should you have any concerns in the future, we are always here for you. Our New Home Contact Center can be reached at (888) 623-2937 or via email at nhcc@beazer.com. Thank you for taking the time to share your experience with us. - Sam ...
Total Score 4
Quick Build, Good Qualitiy
- Anonymous
- Verified HomeBuyer
- October 22, 2020
- Tomball, TX
Thankful for the Beazer Team, especially our Superintendent Troy! We were shocked to be moved in 5 months after with picked our lot. Though it was quick, the quality is great! We used a 3rd party inspector through out the build and got very little back-- they corrected all issues. Troy was amazing at delivering service and communicated with us weekly and every time we reached out. The design center was fun and the staff was super helpful on picking out items/style. We are very satisfied and would do the process all over again! I only gave 4 stars because I felt like the upgrades were a ...
Beazer Homes responded:
We are elated that Troy took such good care of you, and that you had such a good time purchasing your new Beazer home! We also appreciate your comments regarding the pricing of upgraded options, and we will share them with our team to enhance the sales experience for all of our buyers. We are so happy to welcome you to the Beazer family! - Sam ...
Total Score 4
Beazer Homes - Well designed house
- Bindhu V.
- Verified HomeBuyer
- October 13, 2020
- Manvel, TX
Well designed house
Beazer Homes responded:
Thanks, Bindhu…we think so too! If you need to reach us, we are here for you, contact us at our New Home Contact Center via nhcc@beazer.com or 888-6BEAZER. - Denise
Total Score 4
Pleasant buying experience
- Joan O.
- Verified HomeBuyer
- October 06, 2020
- Katy, TX
Beazer has a good purchasing method that makes buying and financing very easy. They provide you with Financing options that compete to give you the best interest rate. I just wish they will improve their Master bath designs and their choice of light switches, on most of their floor plans, otherwise they build very energy efficient homes.
Beazer Homes responded:
Welcome to Beazer, Joan! We are so happy to hear our Mortgage Choice program was so helpful, that is exactly what we designed it for. Your feedback regarding the primary bath and lighting fixtures could be a great addition to our amazing Choice Plan options, and we will make sure to forward that to the team. Last but not least, building Energy Star rated homes that save our homeowners money is something that means a lot to us and we are elated that it means just as much to you. - Megan ...
Total Score 4
It was not a pleasant experience when you feel that you have to be the supervisor and watch every step of each phase of the building process. There were always corrections to tHe contractors work. I
- Anonymous
- Verified HomeBuyer
- September 19, 2025
- Texas City, TX
It would be so much better if Beazer would hire better workers that actually cared about the job they were doing instead of just finishing one job and moving on to the next. We found out from the framing until the end of the build/ that we needed to look at everything that was being done. The construction manager never had a problem getting stuff fixed but it ruined the experience to have to watching for all the mistakes they made. It’s a shame that the new home buyers have to pay for inspectors to make sure the house is built right…
Beazer Homes responded:
The new home journey will always come with challenges, but having a dedicated team ready to spring into action when these inevitable hiccups arise is the true key to success. We are happy to hear that the Sunrise Cove team was able to address any concerns you had during the construction process. We are also here for you well past closing. Please never hesitate to call 888-6BEAZER with any questions! - Megan ...
Total Score 3
Terrible After Closing Support
- Ronald S.
- Verified HomeBuyer
- November 23, 2024
- Conroe, TX
Home is pretty much as expected but has taken months to find out how to get warranty repairs done and just as long to get the repairs done. Beazer needs to put something in place to make new buyers aware at closing or before on how to handle warranty claims and repairs. This is our second Beazer home but definitely wouldn't make the mistake again!
Beazer Homes responded:
Congratulations on your new home, Ronald! We are always here to help with questions and concerns. The owning and caring for your home document you signed on 9/9/24 will list all the helpful information new homeowners need including how to submit a warranty request. We would be happy to send a second copy, or simply give us a call at 888-623-2937 or email NHCC@beazer.com. ...
Total Score 3
Problems with quality
- Katherine C.
- Verified HomeBuyer
- August 24, 2024
- Tomball, TX
So many problems in the first 60 days! There is always something! Not the experience I wanted to spend $400,000 on
Total Score 3
Decent but not exceptional
- Anonymous
- Verified HomeBuyer
- August 15, 2024
- Missouri City, TX
Home buying experience was decent but not exceptional given that some of the information provided wasnt accurate and also had some timeline and home quality issues. To their credit the issues were resolved quickly however having things repaired versus getting the correct first hand makes a difference.
Beazer Homes responded:
Thank you for sharing your experience with us. We’re glad to hear that the issues found were resolved quickly, but sorry for the inaccuracies and timeline challenges you faced. We understand that receiving accurate information from the start is crucial to the overall home-building experience. Your feedback helps us improve, and we’ll use it to improve our processes moving forward. If you have any additional concerns or need further assistance, please don’t hesitate to contact us at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
Beazer review
- Chris C.
- Verified HomeBuyer
- July 27, 2024
- Conroe, TX
House is great the general contractor was awesome, along with the studio. All other aspect with mortgage company and follow-up with sale team here not as expected. They were not knowledgeable.
Beazer Homes responded:
We appreciate your sharing with us and are sorry to hear that your homebuying experience was not ideal. At Beazer Homes, we value all feedback from our homeowners as it helps us improve our team's performance and partnerships in the future. If you have questions or concerns, please feel free to reach our New Home Contact Center at (888) 623-2937. – Taryn ...
Total Score 3
Need more communication!
- Anonymous
- Verified HomeBuyer
- July 22, 2024
- Porter, TX
It was OK, Michael and Corbin did a good job of walking me through the home buying and building process. They acted in a professional manner. There were instances however, where I would come to the house during construction and find some things that was not communicated during the reading of the materials in the contract. For example, finding out that there was no motor to the garage door. The expectation was that It would be standard, but it was not communicated to me, so I had find out myself and was not pleased at all. There were a few cases where I was surprised in learning that a few ...
Beazer Homes responded:
Thank you for sharing with us. At Beazer Homes, we value all feedback from our homeowners as it helps us improve our team's performance in the future. We’re sorry to hear you experience some dissatisfaction during your home building process. We strive to provide exceptional customer service and encourage you to reach out to our New Home Contact Center at (888) 623-2937 for any concerns. - Taryn ...
Total Score 3
Building process good, Warranty process is sub-par
- Allan S.
- Verified HomeBuyer
- June 07, 2024
- Magnolia, TX
Interaction during building was great, working with Beazer on warranty items suffers from both lack of communication and follow-up from representatives
Beazer Homes responded:
Allan, we apologize for your initial experience with your warranty claims. At this time, we understand that your customer care team is addressing your pending concerns. We appreciate you allowing us the opportunity to help improve your warranty experience. Please let us know if we can assist with anything further. - Daniela ...
Total Score 3
Disappointed - Bad Quality
- Cynthia H.
- Verified HomeBuyer
- June 06, 2024
- Katy, TX
This was the second Beazer home I have purchased in the last 7 years. When I knew I needed to make a change, I spent some time deciding what I wanted to do. I was disappointed to see the reduced options Beazer was offering as compared to my previous purchase, but at the end of the day decided to go with them again based on my previous experience and primarily due to their energy efficient options. I will say they did work with me and allowed a few changes that were not being offered originally as the neighborhood I was looking at was one where Beazer had decided to “offer a few and build ...
Beazer Homes responded:
Cynthia, we appreciate your feedback. Our goal is to provide you with a home of exceptional quality that you can take pride in, and we apologize for any inconvenience you experienced. Thank you for allowing us the opportunity to address the items mentioned, which we show have been resolved at this time. Should you have any further questions or concerns, we are here to help and can be reached at (888) 6293-2937. - Daniela ...
Total Score 3
The devil is in the details.
- Cindy M.
- Verified HomeBuyer
- May 17, 2024
- Conroe, TX
As a first time buyer, the experience could have been better. Everything looks beautiful, until you look closer. After moving in I discovered so many little sloppy mistakes. Take my advise, on your walk through day, spend the entire day and look in every corner and behind every toilet on the floor. There was a piece of my fireplace that was chipped off and all they did was paint over it. There were tiles behind the toilets that weren’t grouted and much more. The houses are beautiful but the details were done so sloppy. If I could do it again I would scrutinize the details.
Beazer Homes responded:
Cindy, we appreciate you reaching out to provide your feedback. We are sorry to hear that there are finishes in your home that did not meet your expectations. Please know that our team is here to help. We encourage you to reach out to us at 888-623-2937 or nhcc@beazer.com to discuss any outstanding items that need our attention. Thank you. - Daniela ...
Total Score 3
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