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Beazer Homes Reviews in Houston, TX

What Houston Homeowners Have to Say About Beazer Homes.

Read all 911 verified reviews from homeowners that built a new home with Beazer Homes in the Houston area. Houston homeowners have rated Beazer Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Beazer Homes

has 4.6 out of 5 stars in Houston Area

911 Reviews in Houston Area

Beazer Homes in Houston Area

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Customer Reviews

I can give you a better review after you finish the work that we were told that would be completed before closing. I would like someone to get in touch with us so we can get this taken care of. Thanks Ron

  • Ronald R.
  • Verified HomeBuyer
  • September 17, 2019
  • Katy, TX

All I have to say is above in review title

Beazer Homes responded:
Thank you for your feedback! We know how valuable your time is and appreciate you taking some out of your day to share this information with us. We would like to apologize for any issues you have experienced with your new home. In review of your account information, we are happy to see Scott, your local warranty representative, has been in touch and your concerns are being addressed. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 3

More issues than expected

  • Jeremy W.
  • Verified HomeBuyer
  • July 16, 2019
  • Manvel, TX

The care that went into building the home was not up to our expectations. We had to many issues with trash and food being left in the walls of the home when building. Once we moved in, we started to notice that nothing was painted on the underside. Window seals, ledges, counter areas. The caulking in every room must be re done, it is all pulling away and creating gaps. The AC does not cool all the rooms the same. Three room are much warmer that the master bedroom or the living room. The issue with having to have a pool pass, and then having to drive a hour away to go get it one is beyond ...

Beazer Homes responded:
Thank you for your review. We appreciate the time you took to submit such valuable feedback to us and apologize for the issues you have experienced. We have reviewed the account history associated with your address and show you have been working with your warranty representative, John, and all concerns reported to him have been addressed. Should you have any questions or concerns going forward please contact the Beazer Homes New Home Contact Center at 888-623-2937 or via email at NHCC@beazer.com. Thank you ...

Total Score 3

Manvel Texas

  • Shirley G.
  • Verified HomeBuyer
  • May 22, 2019
  • Manvel, TX

We purchased the home for fast buy. We completely love the floor plan of the home we are not completely satisfied with the quality. Such as, the dish washer is awful, it is cheap and doesnt clean the dishes. I actually had mold on the dishes from the moisture in the dish washer. The bathroom shower rod is so cheap it fell apart when we tried to use it and we had to replace it. One of the front windows is not sealed correctly, when the weather is windy you can actually hear and feel air blowing in thought the closed window. In the kitchen we disnt received sink stoppers, the glass doors's ...

Total Score 3

Decent home, but corners cut. Not the best materials.

  • Anonymous
  • Verified HomeBuyer
  • April 12, 2019
  • Cypress, TX

There are already places outside that need to be repainted because they weren't prepped well. Particle board cabinetry is showing problems within a couple of weeks. They give no choice in landscaping, so we've had to pull ugly plants to put in nice ones.

Total Score 3

Lovely home but several things could have been handled better

  • Anonymous
  • Verified HomeBuyer
  • November 20, 2018
  • Katy, TX

We love our home and it will be perfect with a few adjustments but do think several quality checkpoints were missed along the way thus creating a very stressful close process. Day of close there was sour trash left in the garage that attracted roaches and left a smell that took several days to rid. The paint job is the worst I've ever seen on a house. Several repairs had to be done after close so we could close on time. Our sales Rep has always been great but the build process could have gone smoother had projects been handled better.

Total Score 3

The building process

  • Mark D.
  • Verified HomeBuyer
  • November 17, 2018
  • Katy, TX

Let me say don't watch them build the house and what you don't know won't hurt you.

Total Score 3

Average rating

  • Kyle W.
  • Verified HomeBuyer
  • November 13, 2018
  • Conroe, TX

The customer service was good till I moved into the home. The builder made promises of assistance with any questions I had when first moving in and none of those promises were followed up on even after I contacted them.

Total Score 3

Not bad, but not great

  • Brian M.
  • Verified HomeBuyer
  • January 08, 2025
  • Tomball, TX

We had a frustrating experience with Beazer Homes during the purchase of our new home. Despite some positive interactions with the construction manager, several issues have left a sour taste. Unresolved Issues 1. Unauthorized changes to contract: A random broker's name was added to our contract without our consent. Beazer then removed their own name and re-added it at closing, which felt deceptive. 2. _Restrictions on customizations_: We were not allowed to make changes to the home, such as paint or carpet upgrades. 3. _Poor yard conditions_: The backyard is prone to flooding, has poor ...

Beazer Homes responded:
Thank you for sharing the details of your experience with us, Brian. We sincerely apologize for your frustration throughout the purchase and post-purchase process. The new home journey is exciting, but can also be overwhelming, and we strive to build a strong partnership with all of our buyers to help guide them. It's clear that there were several areas that fell short of expectations, and we completely understand how this situation has been ...

Total Score 2

They are not trusted on getting things done for the customers. Make sure before you sign your contract get someone to inspect your home and make Beazer sure Beazer stand by their word.

  • Alma H.
  • Verified HomeBuyer
  • October 15, 2024
  • Humble, TX

They are very slow about getting things done. Also, they can improve their Customer Service. I was not pleased with Beazer homes builder.

Beazer Homes responded:
Thank you for taking the time to share your feedback, Alma. At Beazer Homes, we strive to provide exceptional customer service to ensure a great experience for every homeowner. Our dedicated Customer Care team is here to address any questions you may have about your new home and support you every step of the way. I’m Stephanie from the Corporate office, we’ve spoken on the phone before and I want to assure you that in addition to your local team, I am here for you should you ever need assistance. After our conversation and meeting with local leadership, I understand that your team has met with you to address your concerns. If you have any further questions or need assistance, please don’t hesitate to contact my team at (888) 623-2937. Thank you again for sharing your thoughts—we’re committed to building a strong relationship, and we’re grateful to have you as part of the Beazer family. ...

Total Score 2

First home experience okay but not what I was expecting

  • Jessica M.
  • Verified HomeBuyer
  • September 17, 2024
  • Tomball, TX

Moved in and saw some things were missed with the final walk through. Additionally, some things were completed after walk through which left a mess. No one has cleaned it up. My yard is a mucky swamp with green slime destroying the shared fence. Some contractor walked through paint after final walk through and it’s all over my pristine sidewalk and entryway. Everyone is very attentive until after closing. No returned emails regarding repairs. No follow-up for email requests over 1 month. No response, no reply. No call, no follow-up. Now I have extra expenses to replace the rotting shared ...

Beazer Homes responded:
Jessica, we’re sorry to hear about the missed items during your final walk-through. We appreciate your understanding as your builder addresses your concerns. Your feedback is invaluable to us, and it helps Beazer improve the overall customer experience. If you ever feel your service needs aren’t being met, have any questions, or need to submit service requests, please don’t hesitate to reach out to our New Home Contact Center at 888-623-2937 or nhcc@beazer.com. We're here to help! - Stephanie ...

Total Score 2

Undetermined at this point

  • Lucile G.
  • Verified HomeBuyer
  • August 16, 2024
  • Porter, TX

Product overall is highly over priced! Right now a/c is not working correctly. Called a/c service several times since it is on warranty and get the same old story each time. Door knobs came off the first day of move-in, very little water pressure upstairs, no towel racks installed (had to call on this too) Seems like this condo has more problems than what it is worth! Have told many friends and family to steer clear of Beazer!

Beazer Homes responded:
Thank you for your feedback, Lucile. We're sorry to hear that you’ve encountered issues with your new home. According to our records, we do not have any service requests or pending items for your home at the ...

Total Score 2

My realtor went above and beyond.

  • Gwendolyn H.
  • Verified HomeBuyer
  • May 21, 2024
  • Conroe, TX

Since I moved in it’s been one headache after another. After a week and a half of sticking bandaids on things after I moved in the entire hot water heater needed replacing, as well as a breaker and toilet. My lights constantly flicker and my ceiling fan makes noises and wakes me up at night. The service providers Beazer recommends are awful as well. I have not had 1 week of uninterrupted internet service since I moved in. I work from home. The energy savings they were so proud to sell to me have not materialized even a little. I feel like I was taken for a ride.

Beazer Homes responded:
Gwendolyn, we apologize for any issues you have experienced with your new home, as purchasing a new home should be an exciting time. We have reviewed your account with the local team and were informed that the water heater and electrical issues were addressed the following day. Please know that we are here to help with any warranty concerns or questions. Our team at the New Home Contact Center can be reached at 888-623-2937 or via email at NHCC@beazer.com. - Stephanie ...

Total Score 2

Buyer beware

  • Anonymous
  • Verified HomeBuyer
  • February 21, 2024
  • Houston, TX

Do not trust that appliances will work just because they look new. Run each appliance through a complete cycle (especially washer & dryer) or to maximum capacity, as applicable. Damage to unit between closing and taking possession. Beazer makes it nearly impossible to deal with these issues. So many other complaints, but to be brief, do not expect service after the sale on warranties and other issues. Even though Beazer controls the HOA Board and hired a management firm, they will take no responsibility if there are typical but ignored HOA issues like pest infestation, access to units, ...

Beazer Homes responded:
Thank you for taking the time to share your experience. The Gatherings at Westview team is committed to working with integrity, so we are sorry to hear that we did not meet your expectations. We would like to extend our helping hand regarding this matter. Please feel free to contact the New Home Contact Center at (888) 623-2937 to discuss further. We appreciate your partnership and thank you for choosing Beazer Homes. - Wendy ...

Total Score 2

Bak

  • Barbara K.
  • Verified HomeBuyer
  • February 20, 2024
  • Porter, TX

I didn’t enjoy my home buying experience because the building of my home was not a great experience for me. I feel that the higher management should check more on the building of the homes so that some of these many mistakes can be alleviated. I was given 4 different Construction managers and I don’t think that helped my process. I would also suggest that if your representative completing the contract doesn’t know anything about how long it will take that they shouldn’t give any of that information. My home had issues that needed to be addressed and if someone was working behind the ...

Beazer Homes responded:
Thank you for sharing with us, Barbara. We are sorry to hear your experience was not what you envisioned when purchasing your Beazer home. However, we are glad to see your customer care team at Highlands Duets has been working diligently to address your reported areas of concern. Please feel free to reach out to our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com for questions or concerns. From all of us here, we thank you for trusting us to help build your future. – Wendy ...

Total Score 2

Dissatisfactory

  • Julie V.
  • Verified HomeBuyer
  • June 13, 2023
  • Houston, TX

We bought the condo because its new construction and in a good location, but it's not worth it to experience poor service and construction workmanship! First, the sale person Alej was only nice before contract signed, then he continued "threating" me that if i terminate the contract, I will loose my earnest money! There were leaks on the ceiling and uneven patches on the drywalls that were supposed to be done but since assigned project manager was out for personal leaves for 1 1/2 week, I have to wait until he gets back because no one at Beazer Homes takes over the responsibility. Two ...

Beazer Homes responded:
Thank you for sharing your thoughts with us, Julie. We're sorry to hear that your experience was not up to your expectations. Beazer is committed to ensuring that every home is built with both integrity and quality which includes making sure the job is done right. We are happy to see that your local team has been able to work with you to help resolve this issue. We encourage you to reach out to our New Home Contact Center at (888) 623-2937 with any questions you may have. From all of us here at the Gatherings at Westview, welcome home. - Roland ...

Total Score 2

Home poorly built

  • Christopher D.
  • Verified HomeBuyer
  • February 09, 2023
  • Katy, TX

This home was poorly built and was lazily finished, so many spots missing caulk and paint. Hard to get a hold of anyone to get it fixed. My bathroom mirror was installed incorrectly and randomly came crashing down one day, luckily my pets weren’t in there.

Beazer Homes responded:
Thank you for sharing with us, Christopher. We're sorry to hear that your experience with your new home has been less than satisfactory. Here at Beazer, we strive for excellence in all we do, so it's especially concerning when we receive comments like this. We're glad to see that your local warranty team has been able to assist you with any submitted tickets. We encourage you to reach out to our New Home Contact Center with any new concerns. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Wishing you well in your new home. - Roland ...

Total Score 2

Too expensive for the quality received

  • Anonymous
  • Verified HomeBuyer
  • November 25, 2022
  • Tomball, TX

There were a couple of statements made about our lot and the fence in the back that were very important to us and turned out to be untrue. The build took 8 months from start to finish which cost us a lot of money due to rising interest rates. I took too long and there was no relief on the asking price. Overall construction was not what I expected af a home as expensive as this one and the insulation they speak so highly of has not lowered out electric bills anywhere near what they said it would. They have been very responsive on the smaller items that needed to be fixed after move ...

Beazer Homes responded:
Thank you for such a candid review. We value all forms of feedback from our homeowners. We will be sure to pass along your sentiments to our local teams to help build a better Beazer going forward. While we are sorry to hear that there has been some dissatisfaction with your home, we are thrilled to know that your local team has been there to help you every step of the way. Please know we are happy to assist in any way we can. our New Home Contact Center can be reached night or day for all of your warranty concerns. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. Wishing you the best in your new Beazer Home. - Roland ...

Total Score 2

Beazer stole the Joy out of purchasing a new home

  • Chris N.
  • Verified HomeBuyer
  • August 16, 2022
  • Cypress, TX

I’m a Realtor and have sold many Beazer Homes over the years both individually and as part of a team. Overall the experiences have been positive and I liked the build quality for the money, so when it came time to build our 3rd new construction home, it seemed like a solid choice. Overall the process was extremely disappointing and caused us a lot of unnecessary stress and financial hardships (closed on the 4th attempt). There were too many issues to explain in detail and many issues remain unresolved. I do give 2 stars only because their customer service team has done a decent job of ...

Beazer Homes responded:
Chris, thank you so much for sharing your experience with us. As we all know, supply chain issue have had an impact on builders across the country. While we are sorry to see that this caused an inconvenience for you, we appreciated your patience and understanding throughout the process. We see your local team has been working with you to address any warranty concerns you've reported. Thank you again for sharing your experience with us, we will use your feedback to help build a better Beazer. Wishing you all the best in your new home. - Roland ...

Total Score 2

Beazer Homes - Make sure new buyers go to the site everyday to make sure everything

  • Edwin C.
  • Verified HomeBuyer
  • August 12, 2022
  • Katy, TX

Make sure new buyers go to the site everyday to make sure everything is going well with the construction and they are not cutting corners

Beazer Homes responded:
Thank you for submitting this feedback, Edwin. We know how important working with integrity is to our homeowners, that's why our team of building professionals take the time to update our homeowners on a weekly basis on the status of their new home. Our building and warranty teams are dedicated to helping our homeowners however possible. We encourage you to reach out to our New Home Contact Center with any questions you may have. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. Wishing you the best in your new home. - Roland ...

Total Score 2

Beazer Homes - Low quality in construction, lack of professionalism with construction

  • Katrina M.
  • Verified HomeBuyer
  • March 08, 2022
  • Houston, TX

Low quality in construction, lack of professionalism with construction manager and inspector of craftmanship. We had significant problems with drywall on ceiling & walls. Hot water heater does not get as hot as expected. The washer & dryer models in our closing docs did not match the actual washer & dryer...so the pedestals we ordered did not work.

Beazer Homes responded:
Katrina, we are saddened to hear that we fell short of your expectations for your home-building journey and would like to help resolve the items you have described. Beazer's mission is to create quality homes while providing great service, and the customer care team would appreciate the opportunity to improve your experience. We missed you today but hope to hear back from you soon. Please return our call to the New Home Contact Center by phone at (888) 623-2937 or email at nhcc@beazer.com. - Joanna ...

Total Score 2

Beazer Homes - There were several items, punch out items, that were not completed

  • Jo F.
  • Verified HomeBuyer
  • January 12, 2022
  • Rosenberg, TX

There were several items, punch out items, that were not completed inside my home before I was forced to the signing table. Beazer home representatives threatened me with a $200 a day fine if I was not at the closing table on the date they specified. I was reluctant to do so but my Beazer contractor assured me that the items would be taken care of after closing. I have paint drips on my front door, the front door handle does not open and close easily and it does not lock properly, one of the French doors into my office does not close, there are areas in my sheet rock where they did not ...

Beazer Homes responded:
Jo, thank you for reaching out to us regarding your experience and pending items. We pride ourselves on delivering our homeowners a memorable new home experience with exceptional service, and hearing your feedback is disheartening. We would never want to make anyone feel the way you have described. Your feedback has been shared with our Houston area team, and your Customer Care Manager will be reaching out to help address these concerns. Please know that we are here to help. If there is ever anything we can assist with, please reach out to us at nhcc@beazer.com or (888)623-2937. - Daniela ...

Total Score 2

Not a good experience with this being the first home I bought.

  • NaQuinton V.
  • Verified HomeBuyer
  • November 02, 2021
  • Manvel, TX

Bad experience. I bought a quick move in home. When I looked at this home. It was almost done building framed, sheet rock, roof all of that was already done. This home was put online for a ready move in for the date of mid July. After giving them the earnest money. I thought things will get rolling with them completing the home. I drove to the house everyday. Spent probably 4-6hrs at the home. Surprisingly no one was there even attempting to complete the home. It was sad because driving around the community I was see other home progressing and being complete before the quick move in. Let go ...

Beazer Homes responded:
NaQuinton, thank you for providing this helpful feedback. We are sorry to hear about the construction delays with your home and that your new home experience did not meet your expectations. We wanted to thank you for allowing us to discuss these concerns with you today over the phone. Remember, our New Home Contact Center is always here to help you with any warranty questions you may have. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. We look forward to working with you. - Roland ...

Total Score 2

Beazer Homes - It was definitely a journey I learned from, and not in a good

  • Fatema H.
  • Verified HomeBuyer
  • September 28, 2021
  • Katy, TX

It was definitely a journey I learned from, and not in a good way!

Beazer Homes responded:
Fatema, delivering a memorable home building experience for our homeowners is important to us. We are sorry to hear that you were not pleased with your new home journey, and we would like you to know that we are here to help with any concerns you may have. At your convenience, please reach out to us through our New Home Contact Center at nhcc@beazer.com or (888)623-2937. - Daniela ...

Total Score 2

Beazer Homes - Home was not complete at all during closing.

  • Markiese C.
  • Verified HomeBuyer
  • August 17, 2021
  • Rosenberg, TX

Home was not complete at all during closing. Terrible experience buying my first home.

Beazer Homes responded:
Markiese, it is always our goal is to have all items identified and completed before presenting a homeowner with the keys to their new home. We apologize that this was unable to happen for you. However, we are glad to know that the pending items have been taken care of at this time. We hope to turn around your overall experience with us through the customer services we deliver through your home warranty. Please know that we are here to help and any new questions or concerns can be submitted to us through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 2

Builders cared about the customer

  • Shawn R.
  • Verified HomeBuyer
  • April 07, 2021
  • Tomball, TX

Very resistant and disrespectful sales staff.

Beazer Homes responded:
Shawn, at Beazer we pride ourselves in providing great service & care to our homeowners. We are glad to know that you were able to experience this with our production team but disappointed that we did not meet your expectations throughout your home building journey with us. Please know that we are here to help and have a dedicated Customer Care team to assist you with any questions or concerns that you may have. Should you wish to speak with us, please reach out to our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 2