Beazer Homes Reviews in Houston, TX

There are already places outside that need to be repainted because they weren't prepped well. Particle board cabinetry is showing problems within a couple of weeks. They give no choice in landscaping, so we've had to pull ugly plants to put in nice ones.

We love our home and it will be perfect with a few adjustments but do think several quality checkpoints were missed along the way thus creating a very stressful close process. Day of close there was sour trash left in the garage that attracted roaches and left a smell that took several days to rid. The paint job is the worst I've ever seen on a house. Several repairs had to be done after close so we could close on time. Our sales Rep has always been great but the build process could have gone smoother had projects been handled better.

Let me say don't watch them build the house and what you don't know won't hurt you.

The customer service was good till I moved into the home. The builder made promises of assistance with any questions I had when first moving in and none of those promises were followed up on even after I contacted them.

If I'm reviewing the homebuying experience and not the house, this is between 1.5-2 stars. First of all, from October through February we were told we'd be closing mid-May, and then all of a sudden in February the closing date gets changed to March. This late notice resulted in us having to spend an extra $3000 on rent because we had to make a decision on extending our lease before the new close date was communicated. And then, as we are a few weeks from closing apparently our Beazer rep left the company. Did anyone from Beazer pick up our account in his place? Of course not. Meaning we never got any of the introduction packets or instructions that were supposed to be delivered before closing until we had to request them ourselves several weeks after closing. I'm going to advise anyone who works with Beazer in the future to do so through a real estate agent, because as a first-time home buyer Beazer does a terrible job. ... More

We had a frustrating experience with Beazer Homes during the purchase of our new home. Despite some positive interactions with the construction manager, several issues have left a sour taste. Unresolved Issues 1. Unauthorized changes to contract: A random broker's name was added to our contract without our consent. Beazer then removed their own name and re-added it at closing, which felt deceptive. 2. _Restrictions on customizations_: We were not allowed to make changes to the home, such as paint or carpet upgrades. 3. _Poor yard conditions_: The backyard is prone to flooding, has poor drainage, and is infested with mosquitoes. 4. _Lack of cabinets_: The home was designed without cabinets near the fireplace, which was a significant oversight. 5. _Delays_: The home was completed a month late, which caused inconvenience and stress. 6. _Outdated appliances_: 1. _Water heaters_: The water heaters are outdated and cannot connect to the internet for monitoring and control. 2. _HVAC thermostats_: The thermostats were outdated and needed immediate replacement. 7. _Limited storage space_: The home has very little storage space, making it difficult to organize and maintain. 8. _Subpar security system_: The Honeywell alarm controller is poorly designed, difficult to use, and essentially worthless. Positive Experience with Construction Manager 1. _Help with blind issue_: The construction manager intervened to resolve an issue with Beazer trying to renege on providing blinds. 2. Efforts to make things right: The construction manager worked diligently to address issues and make things right after the home was completed. Overall, our experience with Beazer Homes was frustrating, particularly given the high cost of the home and the numerous issues we've encountered. ... More

They are very slow about getting things done. Also, they can improve their Customer Service. I was not pleased with Beazer homes builder.

Moved in and saw some things were missed with the final walk through. Additionally, some things were completed after walk through which left a mess. No one has cleaned it up. My yard is a mucky swamp with green slime destroying the shared fence. Some contractor walked through paint after final walk through and it’s all over my pristine sidewalk and entryway. Everyone is very attentive until after closing. No returned emails regarding repairs. No follow-up for email requests over 1 month. No response, no reply. No call, no follow-up. Now I have extra expenses to replace the rotting shared fence and also pest control for the over abundance of mosquitos breeding in my yard-swamp. ... More

Product overall is highly over priced! Right now a/c is not working correctly. Called a/c service several times since it is on warranty and get the same old story each time. Door knobs came off the first day of move-in, very little water pressure upstairs, no towel racks installed (had to call on this too) Seems like this condo has more problems than what it is worth! Have told many friends and family to steer clear of Beazer!

Since I moved in it’s been one headache after another. After a week and a half of sticking bandaids on things after I moved in the entire hot water heater needed replacing, as well as a breaker and toilet. My lights constantly flicker and my ceiling fan makes noises and wakes me up at night. The service providers Beazer recommends are awful as well. I have not had 1 week of uninterrupted internet service since I moved in. I work from home. The energy savings they were so proud to sell to me have not materialized even a little. I feel like I was taken for a ride.

Do not trust that appliances will work just because they look new. Run each appliance through a complete cycle (especially washer & dryer) or to maximum capacity, as applicable. Damage to unit between closing and taking possession. Beazer makes it nearly impossible to deal with these issues. So many other complaints, but to be brief, do not expect service after the sale on warranties and other issues. Even though Beazer controls the HOA Board and hired a management firm, they will take no responsibility if there are typical but ignored HOA issues like pest infestation, access to units, important safety communications to homeowners, to name a few. ... More

I didn’t enjoy my home buying experience because the building of my home was not a great experience for me. I feel that the higher management should check more on the building of the homes so that some of these many mistakes can be alleviated. I was given 4 different Construction managers and I don’t think that helped my process. I would also suggest that if your representative completing the contract doesn’t know anything about how long it will take that they shouldn’t give any of that information. My home had issues that needed to be addressed and if someone was working behind the construction working they may have caught those items. I also suggest that the workers are watched I found several beer can n bottles at my site and I don’t think that’s a great look, actually my run had to be repaired and when they removed the tub skirtlet I found beer cans where they just sealed them into my home. I wasn’t very happy to see that so now I wonder what else could be inside my walls if that was until my tub. I am happy with my home but the process to get to the closing was not an enjoyable one. ... More

We bought the condo because its new construction and in a good location, but it's not worth it to experience poor service and construction workmanship! First, the sale person Alej was only nice before contract signed, then he continued "threating" me that if i terminate the contract, I will loose my earnest money! There were leaks on the ceiling and uneven patches on the drywalls that were supposed to be done but since assigned project manager was out for personal leaves for 1 1/2 week, I have to wait until he gets back because no one at Beazer Homes takes over the responsibility. Two weeks after we closed, the leaks on the ceiling happens again in the same area. Obviously, they didn't check & repair on the issue the first time, just patched up the damage area. At this point, they still giving me the running around when it can be done. The excuse was they need to get permit from the City of Houston office to go up on the roof. by the 2nd week, i filed a claim with the Warranty Service (3rd party) and got a call from the manager. He then told me, it's the building interior problem, they don't need permit to from the city. Beside the leaks problem, the walls and doors are painted badly, strokes were uneven. The paints in the hallway was also awful. Very poor workmanship for a $390,000-$550,000 price! ... More

This home was poorly built and was lazily finished, so many spots missing caulk and paint. Hard to get a hold of anyone to get it fixed. My bathroom mirror was installed incorrectly and randomly came crashing down one day, luckily my pets weren’t in there.

There were a couple of statements made about our lot and the fence in the back that were very important to us and turned out to be untrue. The build took 8 months from start to finish which cost us a lot of money due to rising interest rates. I took too long and there was no relief on the asking price. Overall construction was not what I expected af a home as expensive as this one and the insulation they speak so highly of has not lowered out electric bills anywhere near what they said it would. They have been very responsive on the smaller items that needed to be fixed after move in. ... More

I’m a Realtor and have sold many Beazer Homes over the years both individually and as part of a team. Overall the experiences have been positive and I liked the build quality for the money, so when it came time to build our 3rd new construction home, it seemed like a solid choice. Overall the process was extremely disappointing and caused us a lot of unnecessary stress and financial hardships (closed on the 4th attempt). There were too many issues to explain in detail and many issues remain unresolved. I do give 2 stars only because their customer service team has done a decent job of following up on our concerns and I hope that eventually everything will get resolved. ... More

Make sure new buyers go to the site everyday to make sure everything is going well with the construction and they are not cutting corners

Low quality in construction, lack of professionalism with construction manager and inspector of craftmanship. We had significant problems with drywall on ceiling & walls. Hot water heater does not get as hot as expected. The washer & dryer models in our closing docs did not match the actual washer & dryer...so the pedestals we ordered did not work.

There were several items, punch out items, that were not completed inside my home before I was forced to the signing table. Beazer home representatives threatened me with a $200 a day fine if I was not at the closing table on the date they specified. I was reluctant to do so but my Beazer contractor assured me that the items would be taken care of after closing. I have paint drips on my front door, the front door handle does not open and close easily and it does not lock properly, one of the French doors into my office does not close, there are areas in my sheet rock where they did not complete the painting, there is an area under my microwave where they did not paint the trim and a hinge is missing on my bedroom door. All of this adds up to inferior workmanship and high pressure by their home office. For anyone purchasing a Beazer home I advise that you stay on top of all work that is being performed and do not accept any excuses or promises for future work to be finished. ... More

Bad experience. I bought a quick move in home. When I looked at this home. It was almost done building framed, sheet rock, roof all of that was already done. This home was put online for a ready move in for the date of mid July. After giving them the earnest money. I thought things will get rolling with them completing the home. I drove to the house everyday. Spent probably 4-6hrs at the home. Surprisingly no one was there even attempting to complete the home. It was sad because driving around the community I was see other home progressing and being complete before the quick move in. Let go back I was also purchasing with another builder I was not happy so that’s why I came to beazer because they had a quick move in. I remember telling the seller. I would jump on this house if the completion date was accurate that they was advertising online. But didn’t go as planned. So I didn’t want to back out of it because the amount of earnest money I put towards this house. So my family moved in around the beginning of September, with a lot of stuff still not complete and issues that still needs to be fixed. As of today Nov. 2, 2021 our house is still not complete with us making our first mortgage payment. To be honest I want be going with this builder anymore when we move in the future. The landscaping, far as the grass is really not acceptable. I could go on and on about what is not acceptable about this house. But I learned a lot from this first experience. ... More

It was definitely a journey I learned from, and not in a good way!

Home was not complete at all during closing. Terrible experience buying my first home.

Very resistant and disrespectful sales staff.

The day before putting down earnest money I was promised all these magical things- I would be helped for the first 30 days with any cosmetic issues and I would be helped if there was any warranty problems. I was promised someone would take care of me. My initial review was 5 starts because everyone was so nice and seemed trust worthy. Now is like pulling nails trying to get my requests done. One request that I made less than 30 days of closing, took 5 weeks to be addressed. Don't tell me that you are here for me and can address my issues and then ignore me and avoid me. I have now tried calling the companies themselves to get help but I am told my builder has to call and request them. I have been let down. Great house though. ... More

This was my first time building a home and it wasn’t the experience I thought it would be. The builder blamed the long building process on the impact of coronavirus. (It was 6+ months when I was told it was a 3-4months process at escrow) I was very patient with the timing because I wanted my house to be done right. Unfortunately at the end the quality of the home was not up to par and the work was not professionally done correctly. The sheet rock meeting and the walk through was pointless because every time I would point something out the builder would make an excuse on why he can’t fix it. It was and still is a nightmare. I regret closing with Beazer overall. My house still has some issues that were not completed and the builder said he would fix them but has been ignoring my emails. Definitely some lessons learned as this was my first build. ... More