Beazer Homes Reviews in Houston, TX

The day before putting down earnest money I was promised all these magical things- I would be helped for the first 30 days with any cosmetic issues and I would be helped if there was any warranty problems. I was promised someone would take care of me. My initial review was 5 starts because everyone was so nice and seemed trust worthy. Now is like pulling nails trying to get my requests done. One request that I made less than 30 days of closing, took 5 weeks to be addressed. Don't tell me that you are here for me and can address my issues and then ignore me and avoid me. I have now tried calling the companies themselves to get help but I am told my builder has to call and request them. I have been let down. Great house though. ... More

This was my first time building a home and it wasn’t the experience I thought it would be. The builder blamed the long building process on the impact of coronavirus. (It was 6+ months when I was told it was a 3-4months process at escrow) I was very patient with the timing because I wanted my house to be done right. Unfortunately at the end the quality of the home was not up to par and the work was not professionally done correctly. The sheet rock meeting and the walk through was pointless because every time I would point something out the builder would make an excuse on why he can’t fix it. It was and still is a nightmare. I regret closing with Beazer overall. My house still has some issues that were not completed and the builder said he would fix them but has been ignoring my emails. Definitely some lessons learned as this was my first build. ... More

Sales person very nice but when you talk to them make sure that what the tell you get is all in writing not happy to what happened to me

Sales team was great, but house was rushed to build. Had 2 water leaks in my first week in the house. I also have some flooring lifting upstairs. Quality is surely not a priority.

All I can say is Beazer is a Sloppy builder. Their workmanship is that of a handyman not a professional builder. I cannot and will not recommend Beazer to anyone.

The houses are great, just a few things/issues we have that we brought up before the 30 days of closing and told us they will fix which they did some but we are still waiting for the rest it’s been 2 months now. I don’t think it will be resolved. I would of rate a 5 other wise.

Have several things that need to be fixed. Then the rating would be higher.

Bad experience over all. Would not recommend to anyone. Bad experience with the electrical, I had to fix the issue after 3 weeks of being given the run around. Painter and Sheetrock guys took over a week to address findings when we were told it would get done that same day. If you go in the attic, there duct work hanging down, no supports, there is foam all in the attic including in the overflow pan of the ac unit, this can cause the emergency drain to clog.

Never again will I get a BEAZER home. Too much imperfection. Huge shout out to construction manager who did a terrible job and for those workers who have no passion at what they do or they are just not good at what they do. I will never forgive BEAZER for not fixing the ceiling and wall. Too bad I did not notice it before closing. It’s a huge quality issue for me but for BEAZER it’s a cosmetic issue.

Beezer- When it comes to details, they cover in it caulk. Most children can finger paint better than the labor used on our build. Most of the doors are hung wrong and you can see in the rooms with the doors closed. Landscaping and sprinkler system had to be replaced and or corrected by professionals. Paint and texture spray coats most of the trim, doors, and floors. Tile work has the same problems. There were two broken tiles. If the cut was wrong just caulk it. So many mistakes on the exterior paint. The spray foam installers left the fire place covered with cheese cloth to prevent spay from getting on the pipe. When we started the fire place it almost caught on fire as they didn’t remove it. General contractor just shows up and lurks around the property unannounced. Still does it after complaining to his supervisor. With all their purchasing power, they still use MDF floor trim that follows the waves of the uneven studs. Closet shelves don’t make any sense so hire a designer. It’s hard to say what the actual value is on this build after covid, but it seems like it valued 200k too high based on the clear evidence of untrained and unseasoned labor. They did a great job on the energy efficiency. Beezer has no concept of the details. Their fixes are worse than the original mistakes. Don’t bother with the closing checklist, hire professionals. ... More

Don’t buy from Beezer as they don’t value customer service .Beezer is all about money and I would never recommend anyone to buy a Beezer home

Beazer is the worst builder in the Nation. Customer Experience and Customer Satisfaction isn’t a focus for Beazer. No Accountable and Ownership with Beazer. Communication and Followup is horrible. Beazer doesn’t hold there Employees accountable. Beazer supports employees not doing their job properly. There is lack of Professionalism, Communication, Accountability, Turn time. I wouldn’t recommend anyone to purchase from Beazer.

All three buildings are having broken pipe problem. The water damage in my unit is going on close to three weeks and still proper repairs are not done . Very upset about it .

I wouldn’t recommend anyone this builder. The amount of misinformation I have received was ridiculous. The partners that they work with are the same way which explains why they are partners. I found out I am not the only one to get screwed at closing. For anyone associated with the military you will be treated poorly like how I was.

Donnie the building manager is lazy and only worried about a review. He will do anything you need until you give him a review. He told me to make a bad review on dahlia and now that we have mice in our home, he can't help. His construction people are disgusting and leave food and trash and drinks everywhere which bring mice into a home you just paid 300,000 for. It's repulsive.

Within the first month of the house it was nothing but problem after problems. Once inside of the home the problems start with my concrete no being properly power washed and fence already being broken. A couple weeks after that a pipe broke on the causing the drain the get clog and having every bathroom having water rising but the bathtub, toilet, and shower. We call to have the warranty cover all of it but has been almost two weeks and the job still isn’t done and after all that’s done the carpet will have to be replaced because of the plumbing issues. In the mist of repair all of that the garage continues to be an issue this is the third time now we have complained about the garage not being able to work. So far it has been the first home purchase I have done and honestly makes me regret ever buying a beaver home. ... More

My wife and I have done a few of these already and our experience with Beazer Homes hasn't changed. I will never build again and I will never buy a Beazer Home. From the beginning everything was poorly managed and no line of communication was ever established with how our build was progressing. The only time that we got a call was when we did one of these surveys expressing how "P" iss poor things have been managed and lack of communication we were receiving. Overall my buying experience with Beazer Homes is extremely poor! I wouldn't recommend buying from Beazer to my friends or family.

In consideration of supply issues, it took 1 year to complete the build/purchase of my home. Back and forth issues with sales team, I thought we were past the headaches, however, now that we’re in, and have warranty concerns, the headaches are back! Although some concerns were quickly addressed, the landscape, drainage to be specific, is an absolute nightmare. I’ve provided photos, videos (with time/date stamps)verbal, and written communication, including concerns notates in an inspection report, it seems they’re doing all possible to avoid correcting even after it was suggested French drains be added to correct the situation. They push a “48 hours of standing water” “”that’s our policy.” I’ve provided information that is over 120 hours to their warranty rep, yet the excuses continue. Proof is standing water, visual from their 3rd party reps viewing standing water, and they still do not want to make it right. 3 inspections, a hideous looking yard, front and back, I’m told what Beazer is doing is a favor. Unbelievable words to hear. It appears they would rather jeopardize my home, the value, a safety zone for my children and allow the issue to grow vs addressing in timely and honorable fashion. Poor business practice to say the least and not what I expected from a reputable builder like Beazer ... More

Post closing items are not completed after two (2) months of closing date. After several reminders still not action from builder. So disappointing.

Our experiance was not the best. Our house was still be worked on as we were closing. Our AC zone system was backwards, my electric bill was 500.00. The selling point for us was the sprayfoam insulation. We are still waiting for painters. Just yesterday we had to do a warranty job in our house for our ac because it was not cooling properly. they had to cut our sheetrock out to look at the ac. There were some parts of the ducts that were bent and caused the house not to cool the way it should. We have water sitting on one side of the yard and thats due to sprinklers since there isnt any rain. They put french drains on one side but not the other. It needs it on the other side. The communication through out the whole build is lacking between Beazer and the customer. All in all buying a Beazer home does not make me want to work with Beazer in the future. ... More

This is my first home buying experience. Of course i went with a great recommendation from my friend on choosing Beazer homes, Apparently they had a very good experience and build quality which pushed my interest in pursuing my purchase experience with Beazer. The sales was very good, very high expectations and had a smiling welcome. The build plan didn't start for 3 months and then slowly it moved inches and inches to get to a decent level. It took over all 12 months to complete a 3500 sq feet home. The builder had to give so many reasons for not completing the project on time. Design studio was excellent, compared to many other builders Beazer has an advantage of giving you options but it comes with high cost. I did get a hand full of upgrade in my home. Then the builder construction manager left the company in the middle of the project and provide me with a challenging builder. I had to follow up for every single task on hand to get him to complete the home. The most frustrating part was the closing date got postponed 4 times officially and 1 time unofficially. They dragged to the end to make my life miserable, i lost interest in enjoying into a new home moving. The worst comes next, due to poor quality they had to re-do painting for entire home and caused multiple delays, still now there are items that were promised to be done within 30 days has things unfinished. Now i call the supervisor, he would not pick up the call nor return the call back. Ultimatum- Called the warranty for any issues t home, registered a warranty complaint on window latch lock damaged. Its been more than a month i did my warranty claims, no one answered me nor checked on the issue. I have to pay money from my pocket to fix the issue as my family safety is my priority. Hopeless and careless administration and no customer empathy for the staffs who worked on my project. They were all keen on making money but not building the dream home of a hard working human. I would not recommend or buy another home from Beazer due to these poor and pathetic culture they have as a company. Some may disregard to read my entire summary of feedback. However there were some positives of this builder. When you put a feedback, they valued it and reached back to me to resolve it. The only way i could make my concerns heard was through the feedback. So good job on it! I hope someone will reach out to me after reading such a long summary. If not then i will post it on another feedback if i get one. ... More

I have owned new home before this time with this company the house is full of holes and now it’s been one week and all I see is mice and I’m already fedup with the house the garage has a hole and I’m expecting a snake soon. it’s not ok

I would not recommend this builder. The finished product was not high quality craftsmanship. It’s a business as stated to me from the Construction Manager. Look elsewhere if you plan on purchasing a home for 300k plus.

There were many issues, most were addressed, some were not. When the sod was installed, it was not installed on an "even" grade, back yard hold water. It was full of ruts and dead grass. Brian (construction supervisor) stated that it was, but the lawn crew had mowed it after having the sprinklers on for 2-3 days. They tried to "roll" the grade, but on a dry day, so it did nothing. So, my backyard is still full of ruts, deep enough where my wife tripped. Next was the "paint" issues. I had the carpet pulled up upstairs and on the stairway. Come to find out on the stairway, the painters "did not" paint all the way to the base of the stairwell with the trim paint. I went back to Brian and he gave me about 1 pint of trim paint. I even offered to "buy" a gallon on paint, since this paint "only" comes in 5 gallons. He stated that I had enough and that the painters do not "touch up" paint. How is this a touch up, if it was never painted in the first place?? I have about 1 pint of paint for all interiors. None for any exterior. I can't get it from them, can't even buy it from them either, I’m forced to purchase 5-gallon buckets. Once I signed the contract that was it, nothing. We love the home, but the service and follow ups are just not there. With the amount of money that this home cost and 9 months of “build time”, I should have had a better experience. I would not have gone with Beazer, if I could do this over. I’m not happy having a “field” in my backyard where it looks like someone went “4-wheeling”. I’m not happy with the paint and lack of care with me not only requesting more or even some, but even buying it on a 400k home. Where is the customer service, it’s not here… ... More

Raccoons in the attic, I has cost me me money out of pocket, to take care of