Beazer Homes Reviews in Houston, TX

Post closing items are not completed after two (2) months of closing date. After several reminders still not action from builder. So disappointing.

Our experiance was not the best. Our house was still be worked on as we were closing. Our AC zone system was backwards, my electric bill was 500.00. The selling point for us was the sprayfoam insulation. We are still waiting for painters. Just yesterday we had to do a warranty job in our house for our ac because it was not cooling properly. they had to cut our sheetrock out to look at the ac. There were some parts of the ducts that were bent and caused the house not to cool the way it should. We have water sitting on one side of the yard and thats due to sprinklers since there isnt any rain. They put french drains on one side but not the other. It needs it on the other side. The communication through out the whole build is lacking between Beazer and the customer. All in all buying a Beazer home does not make me want to work with Beazer in the future. ... More

This is my first home buying experience. Of course i went with a great recommendation from my friend on choosing Beazer homes, Apparently they had a very good experience and build quality which pushed my interest in pursuing my purchase experience with Beazer. The sales was very good, very high expectations and had a smiling welcome. The build plan didn't start for 3 months and then slowly it moved inches and inches to get to a decent level. It took over all 12 months to complete a 3500 sq feet home. The builder had to give so many reasons for not completing the project on time. Design studio was excellent, compared to many other builders Beazer has an advantage of giving you options but it comes with high cost. I did get a hand full of upgrade in my home. Then the builder construction manager left the company in the middle of the project and provide me with a challenging builder. I had to follow up for every single task on hand to get him to complete the home. The most frustrating part was the closing date got postponed 4 times officially and 1 time unofficially. They dragged to the end to make my life miserable, i lost interest in enjoying into a new home moving. The worst comes next, due to poor quality they had to re-do painting for entire home and caused multiple delays, still now there are items that were promised to be done within 30 days has things unfinished. Now i call the supervisor, he would not pick up the call nor return the call back. Ultimatum- Called the warranty for any issues t home, registered a warranty complaint on window latch lock damaged. Its been more than a month i did my warranty claims, no one answered me nor checked on the issue. I have to pay money from my pocket to fix the issue as my family safety is my priority. Hopeless and careless administration and no customer empathy for the staffs who worked on my project. They were all keen on making money but not building the dream home of a hard working human. I would not recommend or buy another home from Beazer due to these poor and pathetic culture they have as a company. Some may disregard to read my entire summary of feedback. However there were some positives of this builder. When you put a feedback, they valued it and reached back to me to resolve it. The only way i could make my concerns heard was through the feedback. So good job on it! I hope someone will reach out to me after reading such a long summary. If not then i will post it on another feedback if i get one. ... More

I have owned new home before this time with this company the house is full of holes and now it’s been one week and all I see is mice and I’m already fedup with the house the garage has a hole and I’m expecting a snake soon. it’s not ok

I would not recommend this builder. The finished product was not high quality craftsmanship. It’s a business as stated to me from the Construction Manager. Look elsewhere if you plan on purchasing a home for 300k plus.

There were many issues, most were addressed, some were not. When the sod was installed, it was not installed on an "even" grade, back yard hold water. It was full of ruts and dead grass. Brian (construction supervisor) stated that it was, but the lawn crew had mowed it after having the sprinklers on for 2-3 days. They tried to "roll" the grade, but on a dry day, so it did nothing. So, my backyard is still full of ruts, deep enough where my wife tripped. Next was the "paint" issues. I had the carpet pulled up upstairs and on the stairway. Come to find out on the stairway, the painters "did not" paint all the way to the base of the stairwell with the trim paint. I went back to Brian and he gave me about 1 pint of trim paint. I even offered to "buy" a gallon on paint, since this paint "only" comes in 5 gallons. He stated that I had enough and that the painters do not "touch up" paint. How is this a touch up, if it was never painted in the first place?? I have about 1 pint of paint for all interiors. None for any exterior. I can't get it from them, can't even buy it from them either, I’m forced to purchase 5-gallon buckets. Once I signed the contract that was it, nothing. We love the home, but the service and follow ups are just not there. With the amount of money that this home cost and 9 months of “build time”, I should have had a better experience. I would not have gone with Beazer, if I could do this over. I’m not happy having a “field” in my backyard where it looks like someone went “4-wheeling”. I’m not happy with the paint and lack of care with me not only requesting more or even some, but even buying it on a 400k home. Where is the customer service, it’s not here… ... More

Raccoons in the attic, I has cost me me money out of pocket, to take care of

We are very unhappy with the process right from the day we signed the contract till date. The quality of service was very disappointing. I would never recommend this builder. It’s been almost 2 months since we moved in and there are still things pending from the builder..

I have had and still have warranty issues that seem to be resolved with excuses, and not results

Our overall experience buying house was so stressful and frustrating. We feel that they have sacrifice the quality of their homes over quantity. They are building lots of houses and they are rushing on finishing them. The agent and construction manager never cared about our concerns. The construction manager doesn't even know what's happening in our house during the building phase. We have to inform and update him that we found errors and issues.

Don’t trust what any sales person tells you !!!!!! Always I mean always make sure you have everything that is being told to you is in writing. It can be the smallest thing. Because at the end since they are not the ones investing the money time and effort into your home they don’t care .. That goes from the sales person , manager and VP!!! Make sure to ask questions about what all is standard and what all is an upgrade because somehow they feel you should know all this as if you work there and it’s your full time job .

Feels like I bought a lemon.. the entire experience up to not has not been enjoyable nor similar to prior experiences. Keys didn’t work day of closing, garage door didn’t work, more than 5 electrical problems, terrible communication and customer service. Would not recommend this company nor will I buy a Beazer home again.