Beazer Homes Reviews in Houston, TX

There were many issues, most were addressed, some were not. When the sod was installed, it was not installed on an "even" grade, back yard hold water. It was full of ruts and dead grass. Brian (construction supervisor) stated that it was, but the lawn crew had mowed it after having the sprinklers on for 2-3 days. They tried to "roll" the grade, but on a dry day, so it did nothing. So, my backyard is still full of ruts, deep enough where my wife tripped. Next was the "paint" issues. I had the carpet pulled up upstairs and on the stairway. Come to find out on the stairway, the painters "did not" paint all the way to the base of the stairwell with the trim paint. I went back to Brian and he gave me about 1 pint of trim paint. I even offered to "buy" a gallon on paint, since this paint "only" comes in 5 gallons. He stated that I had enough and that the painters do not "touch up" paint. How is this a touch up, if it was never painted in the first place?? I have about 1 pint of paint for all interiors. None for any exterior. I can't get it from them, can't even buy it from them either, I’m forced to purchase 5-gallon buckets. Once I signed the contract that was it, nothing. We love the home, but the service and follow ups are just not there. With the amount of money that this home cost and 9 months of “build time”, I should have had a better experience. I would not have gone with Beazer, if I could do this over. I’m not happy having a “field” in my backyard where it looks like someone went “4-wheeling”. I’m not happy with the paint and lack of care with me not only requesting more or even some, but even buying it on a 400k home. Where is the customer service, it’s not here… ... More

Raccoons in the attic, I has cost me me money out of pocket, to take care of

We are very unhappy with the process right from the day we signed the contract till date. The quality of service was very disappointing. I would never recommend this builder. It’s been almost 2 months since we moved in and there are still things pending from the builder..

I have had and still have warranty issues that seem to be resolved with excuses, and not results

Our overall experience buying house was so stressful and frustrating. We feel that they have sacrifice the quality of their homes over quantity. They are building lots of houses and they are rushing on finishing them. The agent and construction manager never cared about our concerns. The construction manager doesn't even know what's happening in our house during the building phase. We have to inform and update him that we found errors and issues.

Don’t trust what any sales person tells you !!!!!! Always I mean always make sure you have everything that is being told to you is in writing. It can be the smallest thing. Because at the end since they are not the ones investing the money time and effort into your home they don’t care .. That goes from the sales person , manager and VP!!! Make sure to ask questions about what all is standard and what all is an upgrade because somehow they feel you should know all this as if you work there and it’s your full time job .

Feels like I bought a lemon.. the entire experience up to not has not been enjoyable nor similar to prior experiences. Keys didn’t work day of closing, garage door didn’t work, more than 5 electrical problems, terrible communication and customer service. Would not recommend this company nor will I buy a Beazer home again.

When we purchase home, we were limited to what could be done to fix some of the issue we found prior to the closing, per the builder we either take the way it was or they will find another buyer and after checking with their manager they advise that none of the outstanding issues couldn’t be fixed, now I have this issues on my lap trying to have them fix when they could have done this prior to my closing. NOT HAPPY, I will not recommend no one here.

Fit and finishes were terrible, sales people and construction manager made us feel stupid for bringing up certain issues

As a whole, my experience with Beazer was subpar. From the very beginning until now there have been nothing but lies and unfulfilled promises. There have been too many incidents to send in a survey but just know that we are not completely satisfied with our first time buying experience.

Nothing but lies and horrific repairs.

I bought my townhouse from Beazer Home and moved in this July. Everything was perfect and I told all of my friends that Beazer Home is a perfect builder I recommend if they want to buy a house from Beazer Home. Until after I moved in two months when I got my first month water bill, I am really disappointed that Beazer Home do not take care it. My first month water bill was $596.3. I called MUD and Beazer Home warranty to check if there was any problem on water meter or any water leakage at my home. Finally Beazer Home help me figure out it was caused by the sprinklers setting. The default was setting 90 mins per time, 4 times per day!! They help me change the setting back to normal, but it was too late. Since my first month water bill came late, even though they changed the setting for me immediately, I still got another high water bill in the second month -- $308.54. I spend around $900 for the water fee because of the ridiculous default setting. Beazer Home probably would say it’s my responsibility for controlling sprinklers setting since it was happened after closing. This is my first home, I never owned a house before. I was living in apartment so that I never learned how to setup and control sprinklers setting. Beazer Home did not give me any guide line of the sprinkler system when closing. Every electrical appliance from Beazer Home was with an user guide left at my home, except sprinkler system. Although we have orientation when closing, it still did not work well for me because how can I memorize every step of setting without any documentation on orientation day? The builder told me the default setting was good and I just turned it on to auto mode then I was good without any changing. I trusted Beazer Home since everything was running good, I thought I was good and just followed the default setting for the first three months to help my new grass growing and I will change it after when my grass grow well. The builder also told me there was a sensor and will shut down the sprinkler system if it rained a lot so that I don’t have to worry about it. But after I got my water fee, I found the guide line from the builder is wrong!! I paid total $900 for this ridiculous default setting. Actually the high water fee was also happened on my neighbor who share the same wall with mine. This is not their first house, but it still was happened to them. So I believe the root cause and the problem is "we trust Beazer Home". Additionally, I never got the key to lock the sprinkler system box. The builder did not give me the key!! I asked for the user guide and the key, but the builder told me he did not have. It does not make sense since it should come with the box. I did not get them until I asked Beazer Home warranty service last week. Finally they found a key and an use guide for me. When the guy stopped by my home, he found the weather sensor was inactivate!! It was inactivate until the guy stopped by and activate it for me!! This is the other missing that Beazer home made! I did not have the user guide, I even did not know it was inactivate and how can I know I should activate it? I am really disappointed with Beazer Home! I tried to communicate with them about my concern, but so far there is no any response. They just told me since the sprinkler system works fine, nothing they can do for me. That's it?? They even do not think it's their missing so make me pay the high/crazy water fee!! They even told me the default setting is normal for a new home. Who would like to pay $900 water fee for sprinkler system? Is it normal for a family? I don't know if there is any other surprise will happen which has not been found. so far based on the experience I have, I would not recommend to buy a house from Beazer home since it is not a good builder that we can trust. Their response is really make me feel disappointed!! ... More

This purchase is our second home in the same neighborhood in less than a year. In the new house, The AC unit outside the house has been putting on some rocks with the time are getting displaced and the AC unit is at high risk, we asked for a feedback/repair we have been waiting no new In both houses we have one side all year long muddy because there is no proper drainage this is bringing all kind of bugs so there is no way you will enjoy your backyard or you will walk on the side of your backyard we tried everything but nothing is working, by the way all the neighbors are having the same issue Where is Beazer to take actions? And ASAP ... More