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- Houston, TX
Beazer Homes Reviews in Houston, TX
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What Houston Homeowners Have to Say About Beazer Homes.
Read all 1132 verified reviews from homeowners that built a new home with Beazer Homes in the Houston area. Houston homeowners have rated Beazer Homes an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Houston Area
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Customer Reviews
After the sale
- Brian D.
- Verified Homebuyer
- March 02, 2021
- Tomball, TX
The over all experience with beazer has been amazing. From start to forever this home builder has done amazing. I have to add even after the sale Troy (construction mgr) has been top notch even after the sale and completion on the home days, weeks and even months after the completion of our home. He has gone above and beyond expectations and his communication had been top notch. Highly recommend in the home building process! Troy you get 10 stars out of 5. Keep up the great work and communication. Beazer builds a great home with all top notch, wonderful people to work with.
Beazer Homes responded:
Brian, it's wonderful to hear about the continued outstanding care that Troy and our Amira team are providing. We will be sure to share your comments with our Houston team. Thank you for sharing your experience; we are thrilled to have earned your recommendation. - Daniela
Total Score 5
Frustrating and stressful experience
- Anonymous
- Verified Homebuyer
- February 28, 2021
- Rosenberg, TX
Our overall experience buying house was so stressful and frustrating. We feel that they have sacrifice the quality of their homes over quantity. They are building lots of houses and they are rushing on finishing them. The agent and construction manager never cared about our concerns. The construction manager doesn't even know what's happening in our house during the building phase. We have to inform and update him that we found errors and issues.
Beazer Homes responded:
This is never how we want any of our homeowners to feel. We'd like the opportunity to speak with you regarding your experience and assist you with your concerns. Please, give us a call at (866) 981-5867, we look forward to your call. Thank you - Sam
Total Score 1
False Hope
- Lauryn K.
- Verified Homebuyer
- February 26, 2021
- Manvel, TX
The day before putting down earnest money I was promised all these magical things- I would be helped for the first 30 days with any cosmetic issues and I would be helped if there was any warranty problems. I was promised someone would take care of me. My initial review was 5 starts because everyone was so nice and seemed trust worthy. Now is like pulling nails trying to get my requests done. One request that I made less than 30 days of closing, took 5 weeks to be addressed. Don't tell me that you are here for me and can address my issues and then ignore me and avoid me. I have now tried ...
Beazer Homes responded:
We strive to provide outstanding customer care to all of our homeowners, and wanted to apologize for the lack of communication, Lauryn. We'd like the opportunity to speak with you regarding your concerns and work towards a resolution. Please give us a call at (866) 981-5868, we look forward to making things right. - Sam ...
Total Score 2
Unprofessionalism and bad quality of home.
- Liliana G.
- Verified Homebuyer
- February 23, 2021
- Baytown, TX
This was my first time building a home and it wasn’t the experience I thought it would be. The builder blamed the long building process on the impact of coronavirus. (It was 6+ months when I was told it was a 3-4months process at escrow) I was very patient with the timing because I wanted my house to be done right. Unfortunately at the end the quality of the home was not up to par and the work was not professionally done correctly. The sheet rock meeting and the walk through was pointless because every time I would point something out the builder would make an excuse on why he can’t fix it. ...
Beazer Homes responded:
Liliana, we are always grateful to our homeowners for choosing Beazer Home and hope to provide them with an amazing home-building experience. Unfortunately, from what you have described, we did not deliver this for you. We would like the opportunity to address these issues so that you can begin enjoying your new home. However, we were unable to reach you today. When you have a moment, please contact us at nhcc@beazer.com or 888.623.2937. Thank you. - Daniela ...
Total Score 2
Love my home
- Maria M.
- Verified Homebuyer
- February 16, 2021
- Katy, TX
Carey did such a great job for my home! thank you so much Carey. If there was any problems he would be the first one there to fix an issue. I’m a first time home buyer and I had the most amazing experience!
Beazer Homes responded:
Congratulations, Maria! Thank you for choosing Beazer and entrusting us to build your first home. It's great to hear the wonderful care that Carey provided to make this such a wonderful experience. If you have any questions about your home in the future please know we are only a message or call away and can be reached at nhcc@beazer.com or 888.623.2937. - Daniela ...
Total Score 5
Beazer Homes - We came in the process a little later (framing had started but
- Mallory C.
- Verified Homebuyer
- February 15, 2021
- Tomball, TX
We came in the process a little later (framing had started but we were able to make interior selections- just not structural changes). From the sales experience (Katie) to the building process (with jimmy), we have nothing but the best to say. We are very pleased with their communication, professionalism, honesty snd customer service.
Beazer Homes responded:
We're always pushing ourselves to provide an outstanding customer care experience for all of our homeowners. We'll be sure to applaud Katie, Jimmy, and the Amira team for taking such great care of you. We're so happy to welcome you to the Beazer family, Mallory! - Sam ...
Total Score 5
Beazer Homes - The hospitality was great, communication was excellent, and the
- Olufemi O.
- Verified Homebuyer
- February 11, 2021
- Rosenberg, TX
The hospitality was great, communication was excellent, and the Beazer Homes structure is top-notch. We loved it, and we felt welcomed from the get-go.
Beazer Homes responded:
Olufemi, we want to thank you for choosing Beazer Homes. It is our pleasure to welcome you to our family at Bonbrook Lakes. Please know that we are still here for you. If you have any questions about your home as you settle in, please contact us through our New Home Contact Center at nhcc@beazer.com or 888.623.2937. - Daniela ...
Total Score 5
Professionalism
- Robert J.
- Verified Homebuyer
- February 10, 2021
- Tomball, TX
From beginning to end everyone we met with was so willing to go over and beyond. Every concern or question was answered and taken care of promptly. Follow up was amazing and we felt taken care of every step of the way.
Total Score 5
Salesman and construction manager
- Joyce D.
- Verified Homebuyer
- February 10, 2021
- Rosenberg, TX
Beazer use competent skilled and professional workers to build their homes.
Beazer Homes responded:
Building a quality home that stands the test of time is Beazer's highest priority. We are happy to hear you love your new home and want to welcome you to Bonbrook Lakes! - Megan
Total Score 5
Beazer Homes - Beazer exceeded our expectations.
- Marlene G.
- Verified Homebuyer
- February 09, 2021
- Tomball, TX
Beazer exceeded our expectations. From building our home from ground up to the customer service that was provided . We feel blessed to have come across with this builder.
Total Score 5
Quality of the home, Counselor and contractor we’re great.
- Richard O.
- Verified Homebuyer
- February 09, 2021
- Cypress, TX
Design of home, open floor plan is great.
Total Score 5
Customer Care
- Juan C.
- Verified Homebuyer
- February 09, 2021
- Manvel, TX
It was great experience from the beginning to the end.
Total Score 5
Informative and friendly team!
- Ryan H.
- Verified Homebuyer
- February 05, 2021
- Rosenberg, TX
Always had the answers to our questions and provided great service! Thank you for making our first home buying experience one to remember!
Beazer Homes responded:
We love being able to help guide our first time homeowners through the process of building their first ever dream home. We're so excited you chose to join our Bonbrook family, Ryan. Welcome home! - Sam
Total Score 5
Professional and Helpful all the way through the building processs
- Douglas H.
- Verified Homebuyer
- January 31, 2021
- Cypress, TX
Both our Salesman Mark and Construction Manager Lee were professional and helpful all the way through the building process. Always keeping us informed and answered any questions that came up. I would highly recommend building with Beazer Homes in Bridgeland!
Total Score 5
Beazer Homes - Sales person very nice but when you talk to them make sure that
- Claudia S.
- Verified Homebuyer
- January 28, 2021
- Katy, TX
Sales person very nice but when you talk to them make sure that what the tell you get is all in writing not happy to what happened to me
Beazer Homes responded:
The New Home sales process can be overwhelming, and we apologize for any misunderstanding you may have experienced, Claudia. Our Houston team has let us know that your concerns have been addressed at this time. However should you have any questions, now or in the future, please contact us at nhcc@beazer.com or 888.623.2937. - Megan ...
Total Score 2
Beazer Homes - I love the house.
- Blake W.
- Verified Homebuyer
- January 26, 2021
- Baytown, TX
I love the house. It’s a great home. Expect the fact that it still floods in the back of the property.
Beazer Homes responded:
It was a pleasure speaking with you today, Blake. It's wonderful to know that you love your home and we are happy to have assisted you with your warranty claim. Our Ashbel Cove warranty team will be following up with you to further discuss the submission completed. If you have any further questions, please reach out to us at our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. - Daniela ...
Total Score 4
Beazer Homes - The Beazer team especially Ben and Brady are awesome professionals.
- Shelia D.
- Verified Homebuyer
- January 12, 2021
- La Porte, TX
The Beazer team especially Ben and Brady are awesome professionals. Their knowledge and skills made me feel comfortable and assured throughout the entire process. My questions were answered thoroughly and usually with a visual diagram present so I could grasp the big picture. As a new home buyer and new resident to the state, Ben and Brady made home buying a wonderful and easy experience. It was like having two friends guiding me who happen to be experts in real property. Are you a first time buyer...downsizing...looking for your dream home, Beazer is the place; Ben and Brady are the ...
Beazer Homes responded:
Thank you for such amazing feedback, Shelia. We will be sure to pass along your kind words to Ben and Brady. We understand that as exciting as it is to build a new home, it can be stressful. Our teams are committed to being there with you every step of the way. Making sure you have a memorable experience for all the right reasons. Thank you again for recognizing our team's exceptional service, and welcome to the Beazer family! - Daniela ...
Total Score 5
Beazer Homes - Excellent Sales Representative and Superintendent.
- Richard E.
- Verified Homebuyer
- January 12, 2021
- Tomball, TX
Excellent Sales Representative and Superintendent. Very beautiful and well built home!
Beazer Homes responded:
You're too kind, Richard! We're thrilled you love your home! Welcome to the Amira family. - Sam
Total Score 5
Beazer for the win!!!
- Ruben C.
- Verified Homebuyer
- January 05, 2021
- Baytown, TX
Kevin is such an amazing manager. He's good at communicating, updating, and answering everything and anything. Answering questions you didn't even consider asking!
Beazer Homes responded:
We love to hear that we are winning when it comes to our homeowners! Knowing where things are and having a clear understanding of what to expect is key to having a great home buying experience. Our teams are committed to being with you every step of the way to deliver an exceptional home building journey. Thank you for choosing Beazer Homes, Ruben! - Daniela ...
Total Score 5
Beazer Homes - Trust Builders are the best builders in town.
- David O.
- Verified Homebuyer
- December 22, 2020
- La Porte, TX
Trust Builders are the best builders in town. Very easy to comunícate with them and very professionals. LOVE MY HOUSE.
Beazer Homes responded:
Thanks for the shout out, David! We are there for you every step of the way to make it the best home building experience possible. We are thrilled to hear that you love your home and are so glad you chose Beazer Homes! - Daniela
Total Score 5
Nothing but positive things to say
- Nicholas H.
- Verified Homebuyer
- December 18, 2020
- Cypress, TX
If you're looking for great quality at a reasonable price, you'll find it with Beazer. Our sales manager was great - upfront, friendly, and trustworthy. The project manager was also a pleasure to work with. His work ethic and attention to detail is what you would hope for from his position. As with any new-build, problems can arise, but they were quick to solve any issues we had. Overall, we would recommend Beazer wholeheartedly.
Beazer Homes responded:
We love hearing about our homeowners experiences with our team. Thank you for entrusting Beazer for your new home journey, Nicholas. We're happy to hear our Bridgeland team took wonderful care of you, welcome home! - Sam
Total Score 5
Great Experience
- Anonymous
- Verified Homebuyer
- December 16, 2020
- Katy, TX
We are first time home buyers and the idea of building was scary and stressful at first. From our Sales Agent to the Construction manager everyone was fantastic at communicating and making the process much easier. Even when a mistake was made, it was all hands on deck to ensure we were happy and the correction was made. Thank you Beazer Homes and Teams for our beautiful home!
Beazer Homes responded:
Congratulations on your new home! Our teams work hard to provide an exceptional home building experience for our homeowners. And, while things can come up in construction, we are there with you every step of the way. Thank you for choosing Beazer Homes for your home building journey. - Daniela ...
Total Score 4
The builder
- Shelia K.
- Verified Homebuyer
- December 15, 2020
- Baytown, TX
I love my new home, everything has been amazing.
Beazer Homes responded:
We're thrilled that you are loving your home, Shelia! We're so happy to welcome you to the family! - Sam
Total Score 5
Beazer Homes - It was a good experience.
- Travis W.
- Verified Homebuyer
- December 15, 2020
- Manvel, TX
It was a good experience.
Beazer Homes responded:
Welcome to the family, Travis! - Sam
Total Score 5
Beautiful home, easy process for first time home buyers
- Lauren E.
- Verified Homebuyer
- December 10, 2020
- Katy, TX
Plenty of layouts to choose from, and I love their elevation options. Relatively easy process of buying for first time homebuyers. Structurally sound home.
Beazer Homes responded:
We know how stressful being a first time homeowner can be, so we're delighted to hear our Marisol team made your first home purchase run smoothly. Welcome to the Beazer family, Lauren! - Sam
Total Score 4
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