Beazer Homes Reviews in Washington, VA

Not happy at all at this point. No one will call me back to get the things taken care of that were missing, broken, ruined by painters tape etc…

I was impressed with all company employee and the townhouse. I did not a five star rating because 1) The kitchen appliances are not top quality, 2) The bathroom appliances are not top quality, 3) The entrance/exit is a disappointment.

I'd like to thank the team at Beazer Homes, especially the head builder, as he paid very close attention to minor flaws that were found in the condo during the initial walk through. He ensured that everything would be fixed, and there was a quick turnaround, specifically with the touch up in painting up the stairwell. Thanks again for the wonderful service!

Had a very good homebuying experience. The sales representative did a great job of keeping us updated in the home build progress. As a sight unseen buyer on the initial home layout we would’ve appreciated more directional orientation so as to see where the river views, sunrise and porch and bathroom layout would all fall.

Overall it’s a great experience with Beazer. Our first home is also from Beazer and we are like returning customer. It was a great experience starting from contract to closing of the home.

The overall experience wasn't bad for a first-time home buyer however, I wish they could have been straight up with us (buyer) about the construction time frame. I know it's not their (builder) fault due to shortages but it would have been fair to both parties to have an open conversation from the beginning. Also, the sales associates should not showcase a model home that would not be in a different site. This is very misleading because not all buyers might be able to interpret the paper layout of the newly build.

I gave it a 4 star because I live my house. However the privacy fencing around the community was poorly built. We have foxes crawling under the “privacy fence” that was built. I have personally seen people crawling under those fences during night time trespassing. I do not feel safe in my house even with all my security system.

Great team! Always on the job and dependable.

Weekly updates with photos were informative and helpful. The walk through and explaining how the features and appliances work also helped.

I had a good Experience during the buying process with both the sales team and construction manager. Home quality is good but I think that Beazer can do a little better for a home at that price range (I know the market is crazy). Waiting to see within the next few months how it goes. That being said, we are happy which is the most important.

Overall the home buying experience was great. The team was phenomenal leading up to the closing. Since closing I’ve experienced some issues. When addressing these issues it’s been less than acceptable. Random people showing up at random times to fix things. Zero coordination done prior to folks stopping by the house at random times to fix items. Additionally, the paint and painter used in our home, I wouldn’t recommend to anyone. My child could do the same job with water colors.

While the staffing in the office was first rate, I am a bit taken back by some of the workmanship inside the home. Painting is off, staining is off, etc... Wasn't expecting that.

From the earliest days, the local contractor (Joe) has exceeded all expectations. I wish all involved in the process were as good as Joe. Unfortunately, he stands alone in providing that high quality experience among the rest of the Beazer team. The 'customer service' part of this new home buying experience stands out as being sub-optimal and the opposite of customer focused. A shame.

We had a great experience with Beazer. They were helpful and didn’t try to sell us things we didn’t need. There were some construction delays but that is likely due to things out of their control (pandemic delays etc).

Had a good experience with the sales representative and beazer contractor. Homes are very well designed and quality is very good

The house wasn’t cleaned for move in. There was builder dirt everywhere.

The quality of the house is there. We have not had any issues with the structure of the home or accessories. The only issue is that you can tell they are trying to complete the homes as fast as possible which affects the "little things." For example the dirt around the foundation is caving-in which means they did not establish a quality process to prevent this from happening. There was a focus on building homes and getting them done before the end of Beazer's Fiscal Year. Also a number of neighbors are experiencing the same issue. Also the time it takes for Beazer to address our concerns is a little longer than expected. Please note that they have address all requests and corrected the issues which are standard for a new build home. The support staff has been great and therefore I would recommend Beazer to others. ... More

Buying our first home from Beazer went well for the most part, but we did have some bumps in the road. The thing I’d say that could’ve been better in terms of actually buying the home, not the home itself, would be wait times. Something would come up & we’d have questions, but we had to wait usually two days before we heard anything back & usually it was an email & not over the phone. Email was a lot quicker, but some things you need to be able to talk about over the phone. For example, we had moved money around a lot, so they were having to ask us for multiple statements and there would be miscommunication as to what went where & having to send the same statement over & over & over again becomes quite frustrating. I know office staff has to do their job but I wish someone would’ve returned my phone calls sooner/at all. I would also say they can improve on communication in terms of just knowing who to speak to and sticking to that. I am always busy with side businesses, plus my job and I honestly just don’t have time to talk to anyone so I asked my wife to handle everything. I was the only one on the loan, so I know I have to be the one to sign for things, etc. However, numerous times we were having to tell the SAME people to include my wife on emails, that she was the one to make decisions/take care of the whole thing in its entirety, especially for things that have a deadline. She takes care of all of it. Not only did I request for that, she did too and she’s on the title. She would inquire about any concerns or problems, and they would email me or call me eventually to follow up & not call her/include her on emails and I would have no idea what they’re talking about. The only person who consistently made the effort to talk to the right person was our sales rep, Matt. I think our home buying experience went well for lack of problems, but I definitely think it could’ve gone more smooth if they would’ve followed up quickly & just accepted that my wife needed to be the point of contact. Thanks! ... More

I like my Beazer Home although it had just a few hiccups but they was fixed in a timely manner and we have enjoyed it ever since.

The design of the new home is great with modern style, lots of spaces in kitchen and master closet which are the major reasons I like and bought this new home. The after move-in service is good and satisfactory since beazer addressed and solved the problems we found after move-in in a properly and timely manner. But I would like to point out that there were so many detailed tiny jobs were not done well since we closed in a hurry and some of the paintings/carpet installment jobs were done at last minute on the closing date which obviously affected the qualities of the jobs. I wish we hadn't closed the new home in such a rush way so had got delivered a better prepared home. ... More

We purchased this unit for it's location. We are on the 4th floor(top) and it has 10'5" ceilings in most of the unit, but not in the great room where you would have expected it to be! The paint / finish work is poor. The sales process was helped greatly by Jessica. For the price the quality really wasn't there but we wanted the location

The over all experience was above average especially the sales staff. Minor issues like very dirty air filters left in place, air vent in kitchen area not able to properly vent heat from kitchen, poor selection of HOA administration, lacked directions for some of controls, and average response to small condo issues. Recommend buyers check out elevator performance requirements. Good intentions by support staff for small issues. Major requirements for condo construction very good. Explanation of HOA and responsibilities of HOA , and who is on HOA board a little hazy still.

This was not pleasant home buying experience for me since many of the questions I had were not answered clearly. I asked a lot of questions and the response was you can trust the builder. In the end the answers I was given did not come through.

We did not have the best experience with Beazer. Great design and layout, but the quality of the home could have been better. It felt like the home was rushed and attention to detail was lacking throughout the home inside and out.

After moving in there has been issue after issue. Details. I recommend bringing your own “blue tape” at the walk through and “take your time” to catch ALL issues. Leave no corner. I’m still finding things that if not repaired will lead to huge expenses. I was told they would come back they didn’t. My cabinets don’t close all the way, stairs are not even, paint caked up in areas… my neighbors have shared similar issues. Where is the quality control? Stop throwing these homes together and start checking these things.