Beazer Homes Reviews in Washington, VA
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What Washington Homeowners Have to Say About Beazer Homes.
Read all 137 verified reviews from homeowners that built a new home with Beazer Homes in the Washington area. Washington homeowners have rated Beazer Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes
has 4.3 out of 5 stars in Washington Area
137 Reviews in Washington Area
Beazer Homes in Washington Area
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Customer Reviews
Beazer Homes - Not a great experience to me as a first time home buyer.
- Arvind R.
- Verified HomeBuyer
- July 06, 2021
- Haymarket, VA
Not a great experience to me as a first time home buyer. What we heard was a top notch level about this builder and what we experienced is totally a disastrous feel with so many quality issues and incomplete work and not happy with the way home was delivered to us.
Beazer Homes responded:
Arvind, we would like to apologize for the delays encountered in addressing your concerns. Thank you for allowing our Customer Care Manager the opportunity to further discuss these matters with you. Your feedback is important to us, and we appreciate you bringing your experience to our attention. We look forward to addressing the items reviewed and providing you with a better experience moving forward. Please know that if you have any questions or concerns in the future, we may be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 2
Beazer Homes - i am not sure because of the pandemic or in general there are
- Srikanth M.
- Verified HomeBuyer
- May 08, 2021
- Aldie, VA
i am not sure because of the pandemic or in general there are like this...they have left lot of things pending and missed from day one.....we reached out to them so many times i have not got positive response back....they take months get things done..
Beazer Homes responded:
We appreciate that you have brought this to our attention, Srikanth. It is our understanding that your local customer care team is working with our trade partners to complete the pending concerns recently reviewed. Thank you for allowing us to address your concerns. Know that we are here to help and though we missed you today, we can be reached at nhcc@beazer.com or (888)623)2937. - Daniela ...
Total Score 2
Not the Best Experience for New Home Buyer
- Monique L.
- Verified HomeBuyer
- March 09, 2021
- Dumfries, VA
Very bad experience with the builder's representative, very pushy and unprofessional in communications.
Beazer Homes responded:
We are so sorry if your experience has been less than ideal, Monique. If you ever have any questions or concerns going forward please do not hesitate to reach out to us at (866) 981-5867. Ask for Megan and I will personally assist you and help ensure going forward our relationship is a great one. - Megan ...
Total Score 2
Unprofessional
- Tricia E.
- Verified HomeBuyer
- April 28, 2020
- Alexandria, VA
The reason for the 2 stars are specifically for the people who made the experience pleasant such as Valerie in home design and Wayne during orientation. There were options that weren't presented to us. Changes in lay out that I wasn't made aware of and a long list of issues from floor damage, cabinet damage that Wayne took care of, and stairs that I hope will be fixed as promised later. The laying of the stairs is not up to par and the staining of the stairs to main floor is clearly visible. For the length of time waited for the townhouse and the overall costs, it feels that the townhouse is ...
Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced with your new home. Upon review of your account information, we do not show any warranty concerns have been submitted to us. We would be more than happy to assist you with any questions or concerns you have. You can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. They will ensure your concerns are addressed. Thank you ...
Total Score 2
Quality is absolute garbage.
- Stuart B.
- Verified HomeBuyer
- August 15, 2024
- Sterling, VA
You read the title. Everything in the home within the first month has garnered scrutiny due to the absolute lack of quality control. Maybe slow your production and revenue stream in favor of customer satisfaction. I heard there’s a buyer’s market on the horizon…would hate to have bad reviews when that comes along.
Beazer Homes responded:
Stuart, we are sorry to hear your experience did not meet your expectations. The team at Regal Chase 2o2 would like the opportunity to extend a helping hand in this matter. Please feel free to contact the New Home Contact Center at (888) 623-2937 to discuss further. We appreciate your partnership and thank you for choosing Beazer Homes to build your future. -Wendy ...
Total Score 1
Miserable
- Jason P.
- Verified HomeBuyer
- September 13, 2022
- Stafford, VA
This home was not ready for closing. Too many issues which I am still trying to get fixed. Things pointed out during pre construction and pre drywall were never fixed. Options paid for but installation is atrocious. I have paid good money to try to address design deficiencies because of your minimal cutting corners on the hvac. Mold and condensation should not be present a week before closing. Multiple missing or poor workmanship everywhere and now Beazer wants me to be the person who has to know what is missing or wrong to get Beazer to do anything. I am disgusted with the lack of ...
Beazer Homes responded:
Jason, thank you for reaching out. We are extremely sorry to hear that your experience with your new home has not met your expectations. While we hope that every home is perfect upon move-in, we understand that there may be some items that require a little extra care. We are happy to see that your local warranty management team is working with you to help resolve your concerns. Please know, Beazer is dedicated to providing you with quality customer care and a house that you can be proud to call home. Thank you for trusting us to help turn this experience around for you. - Roland ...
Total Score 1
Beazer Homes - Worst experience of my life.
- Anonymous
- Verified HomeBuyer
- October 12, 2021
- Arlington, VA
Worst experience of my life. Not much else to say
Beazer Homes responded:
We are always working to improve our practices, to leave our homeowners with a great lasting impression from their home-building experience. We are sorry to hear that things did not turn out this way for you and would like the opportunity to help. Please reach out to us at nhcc@beazer.com or (888) 623-2937. We look forward to hearing from you and assisting with your concerns. Thank you. - Daniela ...
Total Score 1
LACK OF COMMUNICATION
- Sridhar N.
- Verified HomeBuyer
- July 15, 2021
- Aldie, VA
After the agreement was signed, there was no communication throughout the process of home building right from ground breaking to completion of the home and never addressed the concerned raised before and after move in.
Beazer Homes responded:
Sridhar, we missed you today but would like the opportunity to discuss your concerns. We apologize for the experience you have shared and we want to make sure that our team addresses any concerns you are having with your new home. When you have a moment, please reach back out to us so that we may further assist you. - Daniela ...
Total Score 1
Beazer Homes - Beazer isn't worried about building a quality home.
- Anonymous
- Verified HomeBuyer
- November 12, 2020
- Falls Church, VA
Beazer isn't worried about building a quality home. They immediately after closing turn you over to the warranty department and any problems are ignored.
Beazer Homes responded:
Building a quality, energy efficient home is our number one priority at Beazer Homes, and we truly apologize if this has not been your experience. Any concerns that may arise as you settle into your new home are of the utmost importance to us and the experts in our warranty department are always here to help. We would love to assist with coordinating service or in answering any questions you may have. Please call our New Home Contact Center at 888.623.2937 or send an email to nhcc@beazer.com, so we may work together to turn your experience into a positive one. - Megan ...
Total Score 1
Not Happy with after move in service.
- Farhan A.
- Verified HomeBuyer
- August 06, 2019
- Woodbridge, VA
There has been an issue with the driveway I have been complaining for about a month, no have fixed it. A carpet person supposes to come to fix another issue in my carpets. they gave me an appointment I took a day off yet they show up. Customer service said they will reschedule but they never did. Very very poor customer service.
Beazer Homes responded:
Thank you for your feedback! We appreciate the time you took to submit such valuable information to us. We contacted our Virginia Division and are happy to see repairs for the concerns you have listed have been scheduled. Although your Beazer experience thus far has not been a perfect one, we do want to thank you for allowing us the opportunity to turn things around. Please reach out to the New Home Contact Center with any questions or concerns you may have in the future. They can be reached via phone at 888-623-2937 or via email at ...
Total Score 1
Poor quality with the trades
- Wayne W.
- Verified HomeBuyer
- November 13, 2018
- Fredericksburg, VA
The trade company they hire are sloppy. I'm very unhappy with paint speckles all over my cabinets, chandelier and hardwood floor. My front door has the ugliest paint job imaginable. The painters didn't cover anything while they painted. My electrical plates are all crooked. The outside of the homes has stuff installed crooked as well. My unfinished basement wasn't cleaned up. It has all the debris that was there from construction. I admire JT and Matt for helping me out with all my needs, but Beazer needs to fire their trade companies and hire people who care about their quality of work. ...
Beazer Homes responded:
Thank you so much for your feedback! We appreciate you taking the time to share this information with us and it will truly help enhance the experience of all of our homeowners. We have reviewed your account information and are happy to see that all warranty request have been resolved. If you ever had any concerns or questions in the future please do not hesitate to contact the New Home Contact Center at ...
Total Score 1
Good builder, horrible site managers
- Michael K.
- Verified HomeBuyer
- November 11, 2018
- Aldie, VA
The process going in and building was straightforward. Beware the site building manager. In an intimidating way he will tell you he’ll take care of you after the sale of your house if you give him 5 stars or whatever their rating system. Don’t do that. He will totally ghost you after close. The site manager has little to no interaction in the process after close. This guy is just lying to get a good rating.
Beazer Homes responded:
Thank you so much for your feedback! We appreciate the time you took to provide us with this valuable information. Any warranty concerns submited to the New Home Contact Center will be reviewed and addressed by your specific warranty representative. We contated the Virgina Division and they confirmed all reported warranty concerns have been resolved. If there is anything you would like us to look into, now or in the future, please call the New Home Contact Center at ...
Total Score 1
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