Beazer Homes Reviews in Washington, VA

The builder is great. Their plans are great. Just that the pandemic has caused a lot of demand and shortage of resources makes it hard. However the buyer still pays the premium and does not make sense delivering homes with a lot of cosmetic issue from damaged doors to improper painting.

Have had to call the builder multiple times to fix issues identified during walkthrough and some are still not fixed 2 months after closing. The lawn work has been very shoddy, plant are uprooted and dying in spring itself.

The style of the model was great however the detail work could be improved as can the follow up and fixing of the issues

The buying and closing were the easy part but once occupying the space was a different story. I would recommend the builders to give the new home owners at least 30 days vs the 10 days for post move-in inspection. Many of us like myself did not move into the house immediately after closing, it was a few weeks later due to my lease and not living in the new home, it's not enough time for the 10-day inspection. I understand there is also a 11-month follow up but if a home owner is given 30-days, it may minimize the 11-month follow up inspection list and issues from occupancy. I have been in my townhouse for a little over 2 months...my biggest disappointment especially for being over $500k, that I can hear my neighbor going up and down the stairs at all hours...I understand that the stairs not being carpeted will cause this but unacceptable for a property over $500k. Also, the way the bedroom is configured with the placement of HVAC vent and cable hook up, there is no choice but one for bed placement in the room so hence hearing your neighbor go up and down the stairs at all hours and whatever they are doing. Having to work from home during this pandemic and working 14-16 hours a day, when I go to bed I want to relax and not hear my neighbor going up and down the stairs at all hours and hear them moving around and/or whatever they are doing. If I had known this I definitely would have NOT bought this townhome. Also, I have noticed poor installation of cabinetry in my kitchen (broken) and sloppy tile work in my master bathroom, paint smears in my hardwood flooring, deep scratches which they could not fix with filler, and sloppy paint job throughout the house which is not noticeable during normal daylight but at night and from artificial lighting. I am also disappointed that there is no additional electrical outlet in the master bathroom, or master bathroom toilet room or stairwells. I am also disappointed that there is no light in the pantry. Also, I think the HOA should maintain the sidewalk portion of the grass area since many residents have dogs and cause urine damage...maintaining the sidewalk portion of the grass should not be the responsibility of the resident. Just saying, for paying $520k for a townhome, I expected more from the builders. ... More

I love this location, I chose the Brightwood model for the main floor living. The views from the windows are probably the best in Potomac Shores! However, as this may be one of Beazer's largest floor plans in Potomac Shores, not enough thought was given to create better options to utilize the space, I have a laundry closet, the smallest pantry, and there are literally three doors in my bathroom. I have lots of ideas to use this space better, like perhaps moving the laundry room to the basement to open up pantry space on the main level. Also, I love the master bathtub, but there could have been a better location which would give me more counter space as oppose to two separate sinks. During COVID-19 this experience was definitely not what I expected. There are several areas which need updating, the workmanship wasn't too great, The appearance of paint over debris, and windows we can't open because the screens don't keep the bugs out. Also I have to pay to have the sump pump drain routed underground due to the water pooling in the back yard creating a swamp. Also, the flooring was installed and not leveled, so that had to be corrected. Beazer has a very good reputation for building a solid product, which is why I chose this builder. I would be glad to speak to someone about the Brightwood design. This home is filled with space that could be better utilized. Had I seen this model before purchasing, I may have asked for some changes. That said I am getting adjusted to the newness of the home and working with the onsite reps to have repairs addressed. ... More

I bought a brand new home thinking less issues than a remodeled home. Boy, was I wrong. Having nearly two dozen of documented issues after settlement, several homes with water damage because they refused to install roof patio gutters and all that water pouring into the homes, electrical outlets and appliances not wired properly, crooked island issues, missing trim, grout, drywall mud, etc., the list from my house and others are endless. Most are very unhappy with dealing with all of these builder quality issues with contractors in repairing shotty work on things not done at all (missing) or done with poor quality needing re-done. Although Beazer Senior Management is addressing the issues, there is no reason why all these homes should have all these issues. It proves the lack of good contractors and sub contractors that Beazer hires. Might want to consider other builders more seriously. ... More

The beginning of the process was fantastic. We worked closely with the sales team to choose a lot and then had a wonderful experience with the design center. We had constant updates on the progress of the build and were very well informed. All of our walk throughs were fantastic and all of our questions were addressed. After we closed, communication halted. To be fair, COVID-19 has put a strain on many businesses and social distancing makes things tough. We have been very disappointed in the lack of follow up from Beazer on the house and if we need any repairs. They were supposed to check in on day 10 and never did. Again, I understand it’s unprecedented times however our sliding glass door is broken and (the track wasn’t inserted properly and now we have no use of that door and no one to discuss a potential fix). We understand that all new builds will have minor problems however the lack of communication and follow up has left us a bit disappointed. We have so many wonderful things to say that are being tainted by the lack of follow up. ... More

Beazer built a beautiful home, albeit with a few kinks that still need to be ironed out. Namely, a small portion of vinyl siding that is missing on the exterior of the home, the gas fireplace not working and a few places that were not sealed properly on the exterior of the home. All of these items can and will be fixed but are delayed due to COVID-19 which is 100% understandable and perfectly alright. Where Beazer is liking lies with it’s unresponsive and unprofessional sales staff. We were not impressed at all with who worked with us on actually selling the home. Lack of knowledge, untimely correspondence and overall general aloofness left us frustrated prior to move in. The construction project manager has been nice, informative and professional so while it wasn’t perfect for move in we have been told they will return to perform all necessary repairs. ... More

We were happy to purchase our second new home together in the beautiful Willowsford neighborhood in Aldie. We love the Brightons floor plan and it is perfect for our needs. However after a month of living there, we have found quality issues in the plumbing system and also the granite as well as the quality of the light fixtures. The high-end kitchen and butlers pantry area have granite counter tops. After using a granite sealer multiple times prior to regular kitchen use, we notice that the granite soaks up water immediately and there are wet spots all over the granite. Between the both of us, we have seen and built 4 new houses, and never once had the granite used in these houses ever soaked up water so much that it causes wet spots. We understand that granite is a natural porous stone, but we believe a sub-par granite has been used. Also, we recently installed a light-weight chandelier. We found out from the electrician that the quality of the light fixtures used is also a low quality. This makes us worried about the quality of all the other materials used in our home. Other than that, we love our home and we are praying that any other quality issues don’t show up. ... More

Overall, the house is OK; however, there was a lack of attention to details. In particular, the paint job was sloppy -- where there unpainted areas and paint spots on the floors and stairs. Another issue we had was missing stone work on the garage, which left parts of the garage exposed to the outside.

The presale inspection of the home went very well as far as our interactions with Beazer reps. Once we entered the new home, we were told a lot of things were suppose to happen to give us comfort that the new home we were buying was in good working condition and that experts were on hand to handle any minor problems that may have developed with the house that we discovered upon moving in. It was at this point that the Beazer team dropped the ball. There was in fact zero follow-up after moving into the new home. the one week, 45 days, etc follow-up never happened. In fact as of now 5 months after moving into the home, no one from Beazer has been to the house to check on things that were noted as needing attention as promised. From smoke alarms to a large hole in the closet that is obviously meant to be used for some utilitarian purpose. Cigarette buds were found above cabinets in the kitchen, the HVAC unit was supposed to be mounted on a cement slab but ours was placed on the grass causing a sort of marshy, soggy area around the unit. All this to say, while this will not stop me from buying another Beazer home, it is rather disappointing to learn that the excellence guarantees were worthless and it falls on the new home owner to fix builder problems. ... More

Early in the process things went smoothly. However, down the road was a different story. Shawn (construction manager) was the one person who was helpful and provided accurate information. He did what he said he would do and was timely with his assistance.

Not a great experience to me as a first time home buyer. What we heard was a top notch level about this builder and what we experienced is totally a disastrous feel with so many quality issues and incomplete work and not happy with the way home was delivered to us.

i am not sure because of the pandemic or in general there are like this...they have left lot of things pending and missed from day one.....we reached out to them so many times i have not got positive response back....they take months get things done..

Very bad experience with the builder's representative, very pushy and unprofessional in communications.

The reason for the 2 stars are specifically for the people who made the experience pleasant such as Valerie in home design and Wayne during orientation. There were options that weren't presented to us. Changes in lay out that I wasn't made aware of and a long list of issues from floor damage, cabinet damage that Wayne took care of, and stairs that I hope will be fixed as promised later. The laying of the stairs is not up to par and the staining of the stairs to main floor is clearly visible. For the length of time waited for the townhouse and the overall costs, it feels that the townhouse is over priced and rushed. Water pressure is poor in both showers is poor. The basement is always cold even when the heat is on. As this is our first home, this will not be our last and in future may not want to go the Beazer route. ... More

You read the title. Everything in the home within the first month has garnered scrutiny due to the absolute lack of quality control. Maybe slow your production and revenue stream in favor of customer satisfaction. I heard there’s a buyer’s market on the horizon…would hate to have bad reviews when that comes along.

This home was not ready for closing. Too many issues which I am still trying to get fixed. Things pointed out during pre construction and pre drywall were never fixed. Options paid for but installation is atrocious. I have paid good money to try to address design deficiencies because of your minimal cutting corners on the hvac. Mold and condensation should not be present a week before closing. Multiple missing or poor workmanship everywhere and now Beazer wants me to be the person who has to know what is missing or wrong to get Beazer to do anything. I am disgusted with the lack of quality or concern with these contractors hired by you who are not supervised and who come in and do fixes after first install. I am not the site manager. I have worked and saved for 2 years to get this house and feel I have overpaid for an incompetent builder. 6 weeks in and my yard is rotting or dead since day one and hvac mold and condensation, cabinet installation, broken appliances, not having appliances I paid for, busted flooring, oak stair collapse, front door replacement will cost $4400 because of gaps and poor framing, incomplete paint job, can’t use the stove because the hood was stalled without brackets and damaged my cabinets, even the tree was planted in the wrong place. Hvac system is inadequate for the size and location of the house so upstairs can be 78 and the second floor can be 72 even with damper closed and ever possible way to get air upstairs. Minisplit $7000 to compensate for a builders cut corner. Lied to my face about the tonnage that should have been installed. No one takes responsibility for this? ... More

Worst experience of my life. Not much else to say

After the agreement was signed, there was no communication throughout the process of home building right from ground breaking to completion of the home and never addressed the concerned raised before and after move in.

Beazer isn't worried about building a quality home. They immediately after closing turn you over to the warranty department and any problems are ignored.

There has been an issue with the driveway I have been complaining for about a month, no have fixed it. A carpet person supposes to come to fix another issue in my carpets. they gave me an appointment I took a day off yet they show up. Customer service said they will reschedule but they never did. Very very poor customer service.

The trade company they hire are sloppy. I'm very unhappy with paint speckles all over my cabinets, chandelier and hardwood floor. My front door has the ugliest paint job imaginable. The painters didn't cover anything while they painted. My electrical plates are all crooked. The outside of the homes has stuff installed crooked as well. My unfinished basement wasn't cleaned up. It has all the debris that was there from construction. I admire JT and Matt for helping me out with all my needs, but Beazer needs to fire their trade companies and hire people who care about their quality of work. What a mess! ... More

The process going in and building was straightforward. Beware the site building manager. In an intimidating way he will tell you he’ll take care of you after the sale of your house if you give him 5 stars or whatever their rating system. Don’t do that. He will totally ghost you after close. The site manager has little to no interaction in the process after close. This guy is just lying to get a good rating.