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Beazer Homes Reviews in Washington, VA

What Washington Homeowners Have to Say About Beazer Homes.

Read all 156 verified reviews from homeowners that built a new home with Beazer Homes in the Washington area. Washington homeowners have rated Beazer Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Beazer Homes

has 4.3 out of 5 stars in Washington Area

156 Reviews in Washington Area

Beazer Homes in Washington Area

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Customer Reviews

Beazer Homes - Worst experience of my life.

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2021
  • Arlington, VA

Worst experience of my life. Not much else to say

Beazer Homes responded:
We are always working to improve our practices, to leave our homeowners with a great lasting impression from their home-building experience. We are sorry to hear that things did not turn out this way for you and would like the opportunity to help. Please reach out to us at nhcc@beazer.com or (888) 623-2937. We look forward to hearing from you and assisting with your concerns. Thank you. - Daniela ...

Total Score 1

LACK OF COMMUNICATION

  • Sridhar N.
  • Verified HomeBuyer
  • July 15, 2021
  • Aldie, VA

After the agreement was signed, there was no communication throughout the process of home building right from ground breaking to completion of the home and never addressed the concerned raised before and after move in.

Beazer Homes responded:
Sridhar, we missed you today but would like the opportunity to discuss your concerns. We apologize for the experience you have shared and we want to make sure that our team addresses any concerns you are having with your new home. When you have a moment, please reach back out to us so that we may further assist you. - Daniela ...

Total Score 1

Beazer Homes - Beazer isn't worried about building a quality home.

  • Anonymous
  • Verified HomeBuyer
  • November 12, 2020
  • Falls Church, VA

Beazer isn't worried about building a quality home. They immediately after closing turn you over to the warranty department and any problems are ignored.

Beazer Homes responded:
Building a quality, energy efficient home is our number one priority at Beazer Homes, and we truly apologize if this has not been your experience. Any concerns that may arise as you settle into your new home are of the utmost importance to us and the experts in our warranty department are always here to help. We would love to assist with coordinating service or in answering any questions you may have. Please call our New Home Contact Center at 888.623.2937 or send an email to nhcc@beazer.com, so we may work together to turn your experience into a positive one. - Megan ...

Total Score 1

Not Happy with after move in service.

  • Farhan A.
  • Verified HomeBuyer
  • August 06, 2019
  • Woodbridge, VA

There has been an issue with the driveway I have been complaining for about a month, no have fixed it. A carpet person supposes to come to fix another issue in my carpets. they gave me an appointment I took a day off yet they show up. Customer service said they will reschedule but they never did. Very very poor customer service.

Beazer Homes responded:
Thank you for your feedback! We appreciate the time you took to submit such valuable information to us. We contacted our Virginia Division and are happy to see repairs for the concerns you have listed have been scheduled. Although your Beazer experience thus far has not been a perfect one, we do want to thank you for allowing us the opportunity to turn things around. Please reach out to the New Home Contact Center with any questions or concerns you may have in the future. They can be reached via phone at 888-623-2937 or via email at ...

Total Score 1

Poor quality with the trades

  • Wayne W.
  • Verified HomeBuyer
  • November 13, 2018
  • Fredericksburg, VA

The trade company they hire are sloppy. I'm very unhappy with paint speckles all over my cabinets, chandelier and hardwood floor. My front door has the ugliest paint job imaginable. The painters didn't cover anything while they painted. My electrical plates are all crooked. The outside of the homes has stuff installed crooked as well. My unfinished basement wasn't cleaned up. It has all the debris that was there from construction. I admire JT and Matt for helping me out with all my needs, but Beazer needs to fire their trade companies and hire people who care about their quality of work. ...

Beazer Homes responded:
Thank you so much for your feedback! We appreciate you taking the time to share this information with us and it will truly help enhance the experience of all of our homeowners. We have reviewed your account information and are happy to see that all warranty request have been resolved. If you ever had any concerns or questions in the future please do not hesitate to contact the New Home Contact Center at ...

Total Score 1

Good builder, horrible site managers

  • Michael K.
  • Verified HomeBuyer
  • November 11, 2018
  • Aldie, VA

The process going in and building was straightforward. Beware the site building manager. In an intimidating way he will tell you he’ll take care of you after the sale of your house if you give him 5 stars or whatever their rating system. Don’t do that. He will totally ghost you after close. The site manager has little to no interaction in the process after close. This guy is just lying to get a good rating.

Beazer Homes responded:
Thank you so much for your feedback! We appreciate the time you took to provide us with this valuable information. Any warranty concerns submited to the New Home Contact Center will be reviewed and addressed by your specific warranty representative. We contated the Virgina Division and they confirmed all reported warranty concerns have been resolved. If there is anything you would like us to look into, now or in the future, please call the New Home Contact Center at ...

Total Score 1