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Bloomfield Homes Reviews
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What Homeowners Have to Say About Bloomfield Homes.
Bloomfield Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Bloomfield Homes 1165 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
The LOOKS
- Deborah A.
- Verified HomeBuyer
- April 20, 2021
- Mansfield, TX
Kathy was friendly sometimes. Other times it was as though she was doing me a favor. She was very unfriendly once he knew that I could not close on the date she wanted me to. Moreover after the house was sold to me and I found out some problems she shoved me off to the warranty company. So many things were not explained to me like the sprinkler system, alarms and pest control services.... these are all extras that were unknown to me. Your sales reps should take the time to educate the novices and first time home buyers well. Outside of these complaints my home is beautiful inside and ...
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 1
Bloomfield Homes - Staff is rude and unprofessional.
- Anonymous
- Verified HomeBuyer
- February 16, 2021
- St Paul, TX
Staff is rude and unprofessional.
Bloomfield Homes responded:
We are sorry to hear that you feel our staff is rude & unprofessional. We try our best to be as friendly and helpful as possible. I do hope you will give us another opportunity to help you buy a new home. Inspiration is sold out, so perhaps you can find something at our nearby communities like Grand Heritage or Stone Ranch. Thank you for letting us know, so we can be better. ...
Total Score 3
Quality 4
Trustworthiness 2
Value 4
Responsiveness 3
FAST, POOR WORKMANSHIP, NEIGHBORS ARE ALL DISAPPOINTED WITH THEIR PURCHASES
- Eddie T.
- Verified HomeBuyer
- September 07, 2020
- Mansfield, TX
AFTER SPEAKING WITH SEVERAL OF MY NEIGHBORS, WE ARE ALL VERY DISAPPOINTED IN OUR NEW HOMES. CONCRETE IS CRACKED OUT IN DRIVES AND GARAGES. TRIM IS LOSE ON SOME OF THE HOMES, TREES ARE DYING, SPRINKLER SYSTEMS ARE A MESS, YARDS WEREN'T LEVELED BEFORE SOD WAS APPLIED, MASTER BATH SINK HAD AN 8" CRACK IN IT, TUB WAS CHIPPED, BATHROOM COUNTERTOPS WERE ALL SCRATCHED UP, A/C HANDLER HAD A LOOSE BRACKET & DIRTY FILTER. INTERIOR PAINT WAS MISSED IN MANY AREAS, FRONT DOOR THRESHOLD WAS CRACKED ON BOTH SIDES, ETC. RUSHED CARELESS CONSTRUCTION AND LANDSCAPING. WISH WE HAD TALKED TO THE NEIGHBORS BEFORE ...
Bloomfield Homes responded:
Eddie - Thank you for your review and bringing this to our attention. Please fill out a service request at the following address https://bloomfieldhomes.com/warranty/ so we can address your issues. Also, please encourage your neighbors fill out a service request for any of their issues as well. Thank you. ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Good, but very poor attention to detail by the workers.
- Anonymous
- Verified HomeBuyer
- October 24, 2019
- Crowley, TX
Workers don't take pride in the quality or their work. Too sloppy.
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 4
Bloomfield Homes
- Anonymous
- Verified HomeBuyer
- June 11, 2019
- Grand Prairie, TX
Punch list items linger, no pre-walk they to catch things before owner did, construction crews keep roads blocked and dirty, neighborhoods sales rep was difficult to work with
Bloomfield Homes responded:
Thank you for taking the time to write a review, we really appreciate the information you provided. We are sorry to hear that your experience was anything less than exceptional and would like the chance to remedy any unpleasantness you may have experienced. Please contact Mike McCord at 972-877-1508 or email him at mikemccord@bloomfieldhomes.net so we can resolve any issues you may be having with your home as soon as ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
No attention to detail
- Timothy M.
- Verified HomeBuyer
- April 16, 2019
- Red Oak, TX
Wish I could give 5 stars because I love my house. Unfortunately this process has been horrible. My home was consistently left wide open even getting close to completion. My family and it we almost attacked by German Shepherds that we habitating in my upstairs living space. Our home is still not complete as per the contract. We closed on our home believing all punch items were done. That was not the case. There was broken cabinets, cracked tile, thresholds missing brick and a few other things incomplete. We've been in almost two months and still dealing with issues. Our yard will be ...
Bloomfield Homes responded:
We are very sad to hear that you did not have a better experience with your home buying process. We have reached out to the service manager and it looks as though some of the issues you refer to in your review have been taken care of already and others are scheduled to be addressed in the near future. Please keep us posted on the resolution of these issues and let us know if there is anything else we can help you ...
Total Score 3
Quality 3
Trustworthiness 3
Value 5
Responsiveness 2
So-so experience w/ overdue punch items
- Anonymous
- Verified HomeBuyer
- July 20, 2024
- Little Elm, TX
Overall the experience has been just okay. There were a number of issues brought up during our walkthrough that are still unresolved after 10 weeks of living in our home. Promised due dates continue to be missed.
Bloomfield Homes responded:
We apologize for any inconvenience you've experienced since moving in and for any delays you have experienced regarding repairs and maintenance. Please don't hesitate to reach out again with any future issues with the builder or community manager.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Could have been better
- Anthony T.
- Verified HomeBuyer
- July 05, 2024
- Euless, TX
People have been coming to fix problems with the house since I moved in on 06/07/24 which they should have seen during the building process for instinct the broken window screen in the master bedroom
Bloomfield Homes responded:
We apologize for any inconvenience you've experienced since moving in. We strive for the highest quality in our homes and are committed to addressing any issues that arise. Thank you for bringing the broken window screen to our attention; we will ensure it is resolved promptly. Your feedback is important to us, and we appreciate your patience. ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Very bad experience in between the transition of old hardware to new hardware
- Dheeraj J.
- Verified HomeBuyer
- March 26, 2024
- Little Elm, TX
I was not intimated about the transition of hardware, the time i signed the house and then there was transition and i got a house with some new and some old hardwares with different colour combinations. I asked them to replace to any of the one alike combinations but i got a very good response saying that we can’t do anything its “corporate decision” Apart from this mismatch, pretty satisfied with the overall construction and the quality.
Bloomfield Homes responded:
Hi, Dheeraj. I understand the confusion about the transition of old and new hardware. We are so glad to hear that otherwise, you are pleased with your new home. We are glad to have you as part of the Bloomfield Homes family and we wish you many years of happiness in your new home. ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Anderson
- Buffy A.
- Verified HomeBuyer
- March 26, 2024
- Godley, TX
I have a water leak and I’m unable to find it. I received a two emails from the city of Cleburne saying that I have lost 2 gallons of water per hour for the last 18 days and I’m unable to find the leak. I’ve called and sent emails, but no one has returned my call. I noticed that I have a pillar that needed to add more concrete to the slab in the front of my home. Someone came to my house about three weeks ago told me that they would be back to fix certain items in the bathroom still have not heard back from them either.
Bloomfield Homes responded:
Hi, Buffy - I completely understand the frustration you feel about this leak. I spoke with the community manager and she has assured me that our service department is working on this situation. Thank you for your continued patience as we continue to investigate the leak.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 4
Nice Home, nice design, not best quality
- Mike A.
- Verified HomeBuyer
- February 13, 2024
- Justin, TX
Bloomfield has nice design options and homes at reasonable pricing, but they charge for almost everything to upgrade. We’re happy with our home but found a lot of issues with the details and workmanship. They are responsive and try to solve the problems however. I would say they are an average builder from my experience. Probably wouldn’t not use them again if I had the choice.
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 4
Fair
- Kathy T.
- Verified HomeBuyer
- January 31, 2023
- Crowley, TX
This is our first home and we loved that we got the opportunity to build. Overall correspondence was ok, thankful for Donna’s help. We couldn’t give a 5 star due to some of the issues with our brand new home. The paint is already chipping on our window sills, could be the quality of paint. The quality of our kitchen cabinets are very cheap. This could be because of supplies during Covid. Our house paint job is poor, as we find a lot of cosmetic issues. All the doors are not sanded down with sharp edges which can be a problem for little ones. I had requested for them to be sanded down on the ...
Bloomfield Homes responded:
Thank you for your feedback, Kathy. We appreciate your patience and understanding throughout your build and after closing. If you have any additional items still needing to be addressed, please fill out the warranty form on our website and someone will get back to you. We wish you the best in your new home and new community. ...
Total Score 3
Quality 2
Trustworthiness 4
Value 3
Responsiveness 3
2022 Bloomfield home review
- Chad L.
- Verified HomeBuyer
- July 16, 2022
- Midlothian, TX
Scott was a pleasure to work with throughout the process. Assisted in choosing the best home model and lot. Had a multitude of delays and hiccups along the way that Scott was task with keeping me abreast of, even though almost nine were of his doing. I feel the quality and workmanship of the home suffered because of a lack of supervision throughout the home building process. The trades are in such demand that I think builders are willing to sacrifice quality just to get someone on site. Many of the delays we suffered, in my opinion, we’re absolutely avoidable if our build would have been ...
Bloomfield Homes responded:
Thanks for your feedback, Chad. We also appreciate your patience throughout the build and hope your experience post closing has improved. We wish you many joy-filled years in your new home!
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Long time coming
- Richard P.
- Verified HomeBuyer
- June 26, 2022
- Aubrey, TX
We contracted for our home in Nov of 20 with a projected completion date of Oct 21 but did not get to close on it until April of 22 in the Oak Hill Ranch development in Cross Roads. Bloomfield honored everything in the contract which was greatly appreciated. We were told about some of the delays that were associated with supply shortages and or damaged materials all during a global pandemic to boot. However, our sales manager left in late 2021 so transitioning to his replacement added to our overall frustration with lack of communication by Bloomfield team members. Frequently we asked for ...
Bloomfield Homes responded:
We appreciate your feedback, Richard, and apologize for any issues or lack of communication during your build. We also appreciate your patience as we strive to provide a great experience for our home buyers. If you wish to speak with someone from our corporate office about these issues, please contact Director of Sales, Scott Masters, at (972) 975-7559. We hope you are enjoying your new home and wish you many happy years in it. ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Eye Opening Buying Experience
- Robert N.
- Verified HomeBuyer
- May 08, 2022
- Aubrey, TX
The experience was very negative, drawn out for 2 years and we had to constantly have 3rd party inspections in order to get the home halfway constructed correctly.
Bloomfield Homes responded:
We sincerely apologize for any issues during your build and appreciate your patience during these unprecedented times. If you would like to speak to someone at our corporate office about these items, please contact our Director of Sales, Scott Masters at 972.975.7559. We wish you many years of happiness in your beautiful home. ...
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 3
Bloomfield Homes - The building process was nothing like it should have been.
- Ryan H.
- Verified HomeBuyer
- May 04, 2022
- Anna, TX
The building process was nothing like it should have been. We were never updated on issues going on. The day we moved in the HVAC system was not working due to unfinished work. Dishwasher did not work and unfinished trim and paint work. Had to have someone come out because the attic was not fully insulated. This is due to poor project management and people not checking the work of others and making sure everything is completed and in proper working order.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
New home , more problems
- Anonymous
- Verified HomeBuyer
- April 26, 2022
- Aubrey, TX
Bloomfield has my respect as far as price guarantee, the issue is more promoted time of completion vs actual time of completion. You can tell things were left undone and unchecked in order to rush the closing date. Completion was 6 months after projected date causing extensions to leases and have a high rate mortgages as well. Most materials used are good quality though
Bloomfield Homes responded:
We appreciate your feedback as it helps us improve the home building experience for our home buyers. We apologize for any communication issues with the closing date and hope your experience after closing has bettered. Please fill out the warranty request form on our website for any outstanding warranty issues and someone will reach out to you. We wish you many happy years in your new home! ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Bloomfield Homes - Response time from the builder after the sale was unacceptable.
- Anonymous
- Verified HomeBuyer
- September 23, 2021
- DeSoto, TX
Response time from the builder after the sale was unacceptable. There were items that needed attention that were discovered post closing. The builder did not respond nor address the issues that needed attention or repairs in a timely manner.
Bloomfield Homes responded:
We apologize that it has taken longer to respond to your items needing attention. We will work hard to do better in the future. I want to make sure that you have the link to fill out your warranty requests. ...
Total Score 3
Quality 3
Trustworthiness 3
Value 5
Responsiveness 1
Quality of home for the money.
- Thomas S.
- Verified HomeBuyer
- September 07, 2021
- Anna, TX
Bloomfield builds a beautiful home, however upon move in we experienced one problem after another.
Bloomfield Homes responded:
We are very sorry that you have had this experience. Our Warranty Department will work hard to make the warrantied repairs. Thank you.
Total Score 3
Quality 2
Trustworthiness 2
Value 5
Responsiveness 3
Warranty
- Mostafa H.
- Verified HomeBuyer
- August 24, 2021
- Lavon, TX
The home buying process was more or less OK. But the issue of (1) multiple cracks on the concrete floor of the garage, front and back porch and driveway, (2) nonfunctioning garage door opener on the move-in day, (3) a dead tree in the backyard, (4) blocked master bath tub faucet on the move in day and (5) malfunctioning one AC unit within two weeks (not yet resolved after almost one month now) do not say something good about it.
Bloomfield Homes responded:
Thank you, Mostafa. I understand your frustration and apologize. This is an unprecedented time with the pandemic. Our warranty service manager for Grand Heritage will continue to communicate and address your warranty issues as efficiently as possible. Thank you.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Bloomfield Homes - Placement of AC unit we can’t use our gate AC unit is blocking
- Albert L.
- Verified HomeBuyer
- August 20, 2021
- Fort Worth, TX
Placement of AC unit we can’t use our gate AC unit is blocking gate our landscaping is poor quality back yard has poor draining issues We had other issues through out our process.
Bloomfield Homes responded:
Hi, Albert. I hope you have had the opportunity to visit our Warranty page and fill out the form with your issues. Here is the link. https://bloomfieldhomes.com/warranty/ I spoke to the builder. He has put in gates either side of the property for access to the backyard. One gate is specifically for the AC access the other is for mowers, etc. ...
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 2
Bloomfield Homes - Glad to be finally be in the house
- Anonymous
- Verified HomeBuyer
- July 14, 2021
- Little Elm, TX
Glad to be finally be in the house
Total Score 3
Quality 4
Trustworthiness 2
Value 5
Responsiveness 1
Bloomfield Homes - It's a nice house, but attention to details were very low.
- Jose G.
- Verified HomeBuyer
- July 13, 2021
- DeSoto, TX
It's a nice house, but attention to details were very low. I called my builder to attend details in bath tube, sprinklers, door bell, to name some.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Not a good experience
- Anonymous
- Verified HomeBuyer
- April 13, 2021
- Waxahachie, TX
The buying experience was very uncommon. Our home was vandalized with racial graffiti before we moved in, also there was 2 skunks in our attic yes SKUNKS the day we moved in , and to not having running water for almost 2 days because of broken pipes with the irrigation system.
Bloomfield Homes responded:
We are very sorry for this experience. We agree this experience is uncommon. Thank you for reaching out so that we could get your irrigation system repaired.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Materials & Workmanship
- Nolan J.
- Verified HomeBuyer
- February 24, 2021
- Aubrey, TX
Framing material was just fair. Many pieces were not in the best of shape yet workers still used them even after we brought it to their attention. Concrete laid was very wavy, holes in various spots, one corner completely fell apart. Brought it to their attention as we didn't want to have this be an issue when the flooring got laid and apparently they didn't fix it because we had to have 2 section of flooring relayed and some of our furniture still does not lay flat to the floor. Painting, texture fair. Paint is a very poor grade of paint and for the price paid for this home, should have ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
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