Bloomfield Homes Reviews

There were a few hiccups throughout the home buying and build of our home. They were taken care of eventually, but after moving in we discovered the rushed low quality workmanship that went into repairs and all around build of our home. Window height is not consistent and not sealed fully. Overspray of paint and stain in front and back porch. It is evident that a “good enough, hurry and get it done” mentality was used in building our home.

I would love to have all of my new home buyer issues addressed before my one year timeframe lapses. I love my home but when lights don’t work, doors won’t stay closed and alarm system malfunctions with poor customer service response I cannot leave a positive response. Would like for this not to be my case. Please help!!

I need for Bloomfield homes to take responsibility for my roof leaking. The roofer doesn’t seem to know if it is fixed or not. The insulation is mildewing in the walls and attic. If my family gets sick, everyone will know about Bloomfield Homes.

Before my house were build I have high expectations from Bloomfield, but when pandemic hit oh-boy it changes everything!!! Since it’s my first time to build a house, every weeks I decided to went up to my house and check how is the progress were handle. 1) House frame: (Attic)they’re using wood that it should be in a trash! There is no way these kind of wood can nailed into house frames in attic and pass the inspection!!!lol 2) Sheetrock cutting were unprofessional special at the corner! The gap was opened and never filled up. 3) Started from down stair go up to Attic. Plywoods only applying around area where AC/Hot-Water tank. The rest are applying cheap flat wood unsafely to walk any further on attic. 4) Inside Garage doors: there is a gap between foundation concrete and Sheetrock it was never shield up or cover up, by leaving that way ants, bugs, and roach can get in! 5)During first walk apply green and blue types that just for fun because they will not fix all the types you put up there! 6) Warranty: after submitting its take so long for builder to followed up, after follow up with builder still follow up people who’s coming out to fix. This is something very unprofessional I have to deals with! And here I thought brand name builder will keep it professionalism as their brand name are but I guess not! ... More

Our builder Chris is the only bright spot for me. He is responsive and does what he can when there are issues. The dishwasher has not worked for close to a month now. The garage door broke and the company “TBS garage” is a farce. Initially left a message on their 24 hr emergency line and never got a response. I called again after the whole power outtage/water ordeal and person said that their system is down so they can’t schedule me for service and that they will call me back. Needless to say they never did call back. Feels like the product looks great on surface but filled with crap underneath. So based on experience and the service of the contractees and can safely say that the only one not cutting corner is the builder and everyone else contracted is only there because they are the cheapest. Extremely disappointed buyer, ... More

Consider your experiences throughout the process, including the initial purchase, design and options selection, during the build, at final inspection, and during your final move-in: Spec home not much room for customizations How would you describe the quality and value of your new home? When we signed our purchase agreement we thought the home would be amazing but when we did our final inspection/walkthrough there were many cosmetic issues that I wouldn’t think would happen from a “quality” builder like Bloomfield. Which is usually indicative of poor subtractors. Since move in we’ve had issues with: extremely bumpy yard that had to be re-rolled, numerous electrical issues, a leaky sink(this was a manufactures error but still), a drawer that doesn’t work right ( still waiting on that subcontractor to allow house visits to repair.. we’ve been waiting 2 months so far) and a door that didn’t close properly. If and when this house is issue free it will be a great value, but until then i have my concerns. Think about your experience with the builder's team; did they do what they promised? Did they respond to you in a timely fashion? The builders team has been great and responsive to all issues that they are able to fix (still waiting on the drawer to be fixed). What would you most like potential home buyers to know about this builder? Great homes if issue free but incredible frustrating if there are issues that shouldn’t be there. ... More

I have a lot of little issues that are taking multiple visits to resolve or are not getting resolved at all.

I have a beautiful home and I just want to thank Patrick and the whole Bloomfield silo mills

Great experience I really liked working with John

I really appreciate the patience that Chris, Matt and Marty had with the process my financial lenders created. Chris was also really responsive to the questions I had. Thank yall so much

We were not able to get upgrades we requested. Slab was poured early for plumbing requests. We did not have walk-thru prior to sheetrock installation and some outlets were no in our preferred locations. At times some frustration having appointments delayed or rescheduled. If not for a sound deal and some resolutions made, this rating would be less.

Overall, Bloomfield builds a great home. The only issues we had were a result of poor communication with the developer and utility services such as AT&T internet. Once we moved in we didn't have internet for a month. In addition, the pre wiring completed by the builder for internet is outdated. AT&T has had fiber direct for quite sometime now and the wires that are hanging (eye sore, hide them in a box) out of the closet are of no use. Finally, we have had to go to the post office to collect our mail as the developer failed to communicate with the post office and have keys ordered for the cluster boxes. A lot of the issues were not the fault of Bloomfield; however controls should be in place to capture these items beforehand. ... More

Once I signed contract I never heard from anyone

Overall the home is good. However it does not appear that much attention was given to details. The finishing touches appears sloppy. For example there are stickers on all the outlets, the plater was not cut correctly where the plaster and floor of the garage meets, their is paint on surfaces where it shouldn't be.

Tommy was my sales rep in the Treesfarm phase (Desoto TX) and he was horrible. He was rarely available, made a critical mistake with my paper work, and a flat out liar. He constantly boasted about how my home was his 7th sale that week. He was fortunate because this subdivision just happens to be about 50k to 70k cheaper with double the land than any of the other phases in the vicinity. Therefore he felt like he didn't have to do any real work. I'm a home inspector and I have inspected at least 300 plus Bloomfield Homes in my career. This is the reason I purchased. I love what I've seen and other phases. But Tommy is the worst. He needs to be held accountable. And I will definitely be making a call to the corporate office. ... More

Make sure you know exactly. What color you won't inside and outside your house done, Because they will not change the color later. Be certain on what you want done up front., Because there will be no changes later.

I love my house! The few things I found that needed fixed in the first month they were very responsive to. A few hiccups in the contracting phase and with getting keys when I closed, but overall it was good. Bloomfield builds the best homes! I wouldn’t want another builder. Thanks for everything.

The 3rd party contractors were sloppy. There didn’t seem to be much care of respect for the property they worked on. Sod was not laid the best. Paint was literally everywhere from door to door. Gouges in the floors. Stains in my sink and tubs. Kitchen counter tops were stained. For such high cost high quality homes, the 3rd party contractors should be better. The lack of wi-fi capable products in 2022 is also a bit shocking. There should be at the very least an option to install smart devices without having to be restricted to one company.

The home is beautiful and we are overall pleased, just a few workman and build things that we missed that could have been done a little better.

If you decide to have Bloomfield to build your house make sure you continuously stay on top of the process because any hesitations can lead to something not going according to the plan of your home. I was supposed to have some recessed lights installed in my living room and because I took it for granted that they would install them, they did not get installed. I talked to the builder about it and they said it was nothing they could do about it because my ceiling was to high for them to go back and install the lights. In addition, the workers were urinating on the floor of my new home and I had to bring that to the project managers attention, but he acted like it was a every day occurrence so get it over it. My house turned out good, but I had to bird dog the builder until the end. If I had to do it all over again I would use another builder just because of all of what I went through to get the house built. ... More

Overall, the home was here as we agreed, but there a lot of things that could have been done better. Issue: Certain things were decided for us that could have taken our input. Discussion: While this is not a total custom build, a few preferences decisions could have been requested to make the experience better. For example, the builders mistakenly put an outlet on our fire place. Mistakes happen, which is okay, but they could have asked us if we wanted it or not. Instead, they just left it there and wired the entire living area through it. Recommendation: Indy should pose more questions throughout the process. Issue: Indy failed to communicate where the gas lines were in the neighborhood Discussion: In the model home, we saw a gas stove and found it that it only came with the deluxe kitchen. So we added a deluxe kitchen thinking we would get a gas stove only to find out a week before closing we don't have gas. Recommendation: Clearly communicate where the gasoline are so that buyers know what their investment consist of. Issue: Indy does not use her assistant Discussion: it seems as if Indy is the only one who knows anything. The assistants are not trained or informed on the process. Recommendation: Indy needs time to train her team so that they provide value to the process. Issue: There is not a deliberate effort to strive for EXCELLENCE. Discussion: The home is built with the EXPECTATION that several things will be wrong, instead of trying to get things right the first time. I am sure this is simply part of the business model, but that should be communicated early on. Issue: Out of state home buyers Discussion: We were out of state home buyers and was not able to be here for the entire process. Other home builders have several meetings with owners to ensure things are build to the desires. Bloomfield did not have ANY meetings between us selecting upgrades and the walk through. That should not be the case. The entire process takes about 10-12 months so things could change from the start to closing. Recommendation: (1) Bloomfield should have at least two more meetings before the foundation is poured and before dry Wall goes up. Recommendation: (2) if you are out of state, You need someone who really knows your house to check up on everything on a weekly basis. High Point: Home Warranty Discussion: It is EXCELLENT!!! But it has to be because the house is not built to be excellent. David even allowed me to use it just to get someone to come out to look at our grass. Thanks David. Recommendation: Use the home warranty for everything. High Point: Indy allowing Disabled Veterans Benefit Discussion: My favorite interaction with Indy is when she ensured that I got all the savings because I was a veteran. I'm not sure what authority she has, but everything went according to what she said. Thank you Indy. 3 of 5 stars. No one is unprofessional, but at the same time, things could be so much better if customer service was the goal. ... More

I do not wish to do so at this time.

Chris and Brandon were great to work with. Some materials Bloomfield uses are not equal in quality to the price of the home.

My home buying experience was not how I thought it would be.after we closed and moved in we found a lot of things that needed to be addressed.but should have been addressed before we moved in.we are still finding things that needs to be addressed.they are being addressed but slowly. It’s just that a home that cost this much money for us everything inside and out should have been more on point. I know some things might be found,but not this much.

I purchased at the beginning of the pandemic and dealt with supply shortages, etc. so purchasing now may be quite a different experience, but it was frustrating when you're expecting 8-10 months for a build and it takes 17 months. Overall at the end I am happy with the house and since I locked in my price before the surge in prices ended up with a good equity in my house.