Bloomfield Homes Reviews

After about 6 weeks in our home it seems to be of good quality; however they appear to be slow in fixing the list of items identified during final walk through and during our first days in the home. There is a lack of communication on the status of any action being taken on the list.

I've been in my home one month and 10 days and due to carelessness have had a water leak. I've been without the complete use of my kitchen since May 28th. The Bloomfield representative has been excellent getting the situation resolved, however nothing was offered for this inconvenience until I asked. One can expect some things to be corrected but not a water leak.

I wish someone would have fully explained that there is three years of home automation service included with the purchase. The home automation company began calling me on my way home from closing and was very pushy making me think they were just another salesman. Warranty department needs improvement. I called in a warranty issue on December 4 and was never contacted by the subcontractor. Almost a month went by and I had to contact the subcontractor and begin the process with them. I specifically asked Bloomfield if the A/C units were conventional units or heat pumps and was told they were conventional. Wrong answer. They are heat pumps. ... More

My overall experience in building with Bloomfield Homes was just okay nothing to rave about. Communication from the builders was not proactive and the overall quality of materials and workmanship is below expectations. When selecting upgrades, It's important to keep in mind that you paying for the aesthetics not the aesthetics, quality material, and quality workmanship. For example, selecting shaker cabinets and the premium kitchen upgrade came with visible nail holes, rail hardware that doesn't support the drawers, and dinged-up drawers. We are also still trying to clean up residual gunk that was left on our upgraded tile floors... During the final walk-through, we were constantly reminded that those items were just “cosmetic” issues and that would be fixed... ... More

The house is very nice whoever did the yard did a terrible job. The slope in the back yard is huge, there is missing sod and very uneven. I would be embarrassed to claim the workmanship.

1. Mailbox keys were lost and took 4 weeks to get resolved. 2. Trim on kitchen island was not adhered and came off. Hoffman came and repaired. 3. Drawer on kitchen island is hard to close. Hoffman came and repaired but I don't believe the fix will last. 4. Cabinets have scuff marks that were supposed to be repaired by contractor but did not happen. 5. Was supposed to receive a paint and trim touchup kit but that did not happen. 6. Utilized Guardian security which is recommended by Bloomfield and was told some of the security features do not work with the dimmer switch installed on the front porch and should be replaced with a rocker switch but this is not covered by warranty. 7. Fence in front of AC unit should have an access gate. If there is an issue. a repair tech will have to walk completely around the house on hazardous sloped landscape. ... More

I understand that Covid is messed a lot of things up, but to take more than 13 months for basic house is ridiculous. Also, not to be able to make any changes at all was frustrating. You should call yourself Bloomfield track homes. I will say that the communication or lack there of was the biggest issue for us. From the salesman to the builder it was terrible. And the attitude that we were so lucky to even be getting a house when there were so many on the waiting list. We still over paid for a basic home, but I guess we should be grateful. This is our 4th home to build and by far the worst experience. ... More

I heard great reviews about the company. I was referred by someone in another subdivision. I visited several other locations and experienced high level of professionalism. I was expecting the same level of professionalism here but didn't receive it. I was first ignored, then greeted by "Are you buying, if not you can look around because I'm busy..." I informed the sales personnel that I was interested. I was told to get pre-approved. The first time I called the mortgage company to get pre-approved I was approved within minutes. I informed the sales person of the approval thinking the unprofessional questions would stop but they didn't. I have never been ask so many unprofessional questions while making a purchase. I was asked "Why was I buying a house this big. Who is going to live with me? Are you renting rooms? .There are other single black females purchasing..." I was determined not to let those things deter me from building my dream home. I picked a home that the contract fell thru because the sales person said it would be complete sooner. I requested to select some of the interior & change elevation or add stone. I was told I couldn't change the elevation or add even though the house had not been built, only the foundation was laid. Eventually I was told I could make minor changes for flooring, tile, paint etc. I was given a short time to make the selections & felt rushed. I even communicated this and was given excuses. Several items I requested I was told not to get it or I didn't need them.. For example, I wanted a custom closet. I was told they are too expensive. I said I wanted a 3 car garage. I was told I didn't need a 3 car garage, there are some with 2 1/2. I ask for tile in the master bedroom and was told I could get it after I move in. I finally said I was not going to compromise with that. I understood the market, supplies etc., I patiently waited. The day I closed and picked up my keys the sales person told me she was surprised I closed, she didn't think I was going to purchase and ask her coworkers the same question. I ask why did she feel that I wasn't going to purchase, it wasn't because of financing or my desire. ... More

Getting small things repaired for a new construction home is a challenge. The warranty people are responsive but the time frame to follow through with getting things fixed end up being delayed Example: Dishwasher, floors, fence, and tub need repair in my new construction home. Scheduling for warranty items only occur during the week day from 8:00-5:00, so it's challenging to get things fixed when you work. I'm still waiting on touch up paint to be delivered and I was told that it would be left in the house when I did the orientation. Overall, I like my new home and I think the finishes are beautiful. but it requires multiple requests for additional time and follow-up check-ins in with the warranty people to get things fixed. I will also note that this is not my first purchase of a home. This is my 3rd home and the 2nd home that I purchased was also a new construction home. I didn't have this many issues that needed to be fixed with either of the other two homes so my expectations were that I wouldn't have to have as many things fixed in my house if I bought a new home. ... More

They will not care about you it’s all about business. Once you sign the contract their attitude will change

Neutral not good not bad. Better to add landscaping on front and backyard so don’t need extra work and extra money. Community looks similarities and nice too.

I had a Bloomfield home built that was suppose to be ready by December but I didn't close until mid March. I hired a private inspector who found several things that needed to be fixed prior to moving in. Most things were minor but Bloomfield made it seem as if it wasn't a big issue. Well if you are having a brand new house built then you want it to look and feel new. Upon moving in some of those things were still not fixed and additionally I found several other things. After only living in the house for a month my closet racks have ripped from the wall causing all of my clothes to fall down and the tile has chipped on the floor. After trying to have security installed, we realized there was no scuttle hole cut out to have attic access. With Bloomfield being a reputable builder, I am very dissatisfied with the way my house was thrown together. I would definitely recommend anyone building a home to hire your own inspector prior to closing and make sure any findings are all fixed. ... More

I like the floor plan but the quality of workmanship is poor.

Great sales agent and beautiful designs. However, not as perfect as you think, you will find a few minor mistakes but they’re very cooperative .

Burke was amazing but I felt that his hands were tied on certain issues, one classic example is I wanted cat six or cat seven cable runs for high speed connection and because it was outrageously expensive I didn’t do it and now I’m paying the price for it because my Internet is very very slow and its because of the cabling… I am very very disappointed in your contractors they do terrible work, leave trash everywhere, you have to keep going back and have them redo things over and over again, I would be more than happy to talk to one of your executives about this experience, if I’m spending a half a million on a house I expect nothing but perfection. Even to this day I’m still having issues with several things in the house that could’ve been prevented by doing better quality work and having more experience contractors that care about what they do instead of just throwing things together, please have somebody contact me I would be more than willing to go over quite a few items ... More

It was far from a smooth experience from start to finish and we closed over 2 months behind schedule. We do feel like they delivered a quality home once everything was finally done. Communication should have been substantially better. We went through 2 different project managers and a couple of different sales managers. I had to always be 2 steps ahead of them to catch mistakes.

- floor gouge repaired with putty that doesn’t match floor. - granite countertops not sealed. - fireplace insert not secured and doesn’t align with the gas on/off port. - painting not completed. Builder placed blue tape around the house, but didn’t go back and fix. - pvc pipe into garage not sealed around hole. Again, blue tape, but no fix. - stove top pilot light doesn’t work on burner. - oven clock doesn’t keep time correctly. - bathtub has gouges and scratch marks. Warranty has covered some. Hopefully, we can get the rest fixed by them.

Kathy was friendly sometimes. Other times it was as though she was doing me a favor. She was very unfriendly once he knew that I could not close on the date she wanted me to. Moreover after the house was sold to me and I found out some problems she shoved me off to the warranty company. So many things were not explained to me like the sprinkler system, alarms and pest control services.... these are all extras that were unknown to me. Your sales reps should take the time to educate the novices and first time home buyers well. Outside of these complaints my home is beautiful inside and outside. ... More

Staff is rude and unprofessional.

AFTER SPEAKING WITH SEVERAL OF MY NEIGHBORS, WE ARE ALL VERY DISAPPOINTED IN OUR NEW HOMES. CONCRETE IS CRACKED OUT IN DRIVES AND GARAGES. TRIM IS LOSE ON SOME OF THE HOMES, TREES ARE DYING, SPRINKLER SYSTEMS ARE A MESS, YARDS WEREN'T LEVELED BEFORE SOD WAS APPLIED, MASTER BATH SINK HAD AN 8" CRACK IN IT, TUB WAS CHIPPED, BATHROOM COUNTERTOPS WERE ALL SCRATCHED UP, A/C HANDLER HAD A LOOSE BRACKET & DIRTY FILTER. INTERIOR PAINT WAS MISSED IN MANY AREAS, FRONT DOOR THRESHOLD WAS CRACKED ON BOTH SIDES, ETC. RUSHED CARELESS CONSTRUCTION AND LANDSCAPING. WISH WE HAD TALKED TO THE NEIGHBORS BEFORE WE PURCHASED THIS PROPERTY AND I AM NOT THE ONLY ONE. SO FAR, 6 OF MY NEIGHBORS ARE VERY DISAPPOINTED IN THEIR HOMES, AS WELL. BLOOMFIELD IS NOT A QUALITY CUSTOM HOME BUILDER. SHAME ON THEM. ... More

Workers don't take pride in the quality or their work. Too sloppy.

Punch list items linger, no pre-walk they to catch things before owner did, construction crews keep roads blocked and dirty, neighborhoods sales rep was difficult to work with

Wish I could give 5 stars because I love my house. Unfortunately this process has been horrible. My home was consistently left wide open even getting close to completion. My family and it we almost attacked by German Shepherds that we habitating in my upstairs living space. Our home is still not complete as per the contract. We closed on our home believing all punch items were done. That was not the case. There was broken cabinets, cracked tile, thresholds missing brick and a few other things incomplete. We've been in almost two months and still dealing with issues. Our yard will be torn up some time this week because the sprinkler line wasn't run to it's own meter as per Glenn Heights regulations. For all these things to be comoleted I've had to miss time off work. Our home is beautiful but I can't recommend Bloomfield to friends with good faith. ... More

Overall the experience has been just okay. There were a number of issues brought up during our walkthrough that are still unresolved after 10 weeks of living in our home. Promised due dates continue to be missed.

People have been coming to fix problems with the house since I moved in on 06/07/24 which they should have seen during the building process for instinct the broken window screen in the master bedroom