Bloomfield Homes Reviews

In light of the ongoing pandemic, understandably there were some shortages. But 15 months we waited patiently for our home to be complete. There were months when it was dormant with no activity, no communication. At 12 months we began reaching out to the builder and no response by phone, email or text; When we finally arrived unexpectedly at the show house, we were told IT's Bloomfield policy to not communicate with pending owners, that's the job of the site manager. Unprofessional and rude! Before closing we were met with hostility and blatant disrespect , and poor craftmanship with several areas needing fixing before we signed. I would not recommend any new home owner to purchase here. Our experience was HORRIBLE!!!! After speaking with neighbors many have expressed the same complaints. Buyers beware!! I have repaired several things at my own expense since moving in, Today after 1 month, I continue to find deficits that are in need of repair. Overall grade:1 ... More

Wish I could write a great review but unfortunately the process was the worst I have had when buying a new home. Already having issues with pipes leaking delays from having simple tasks done. One would assume that when you purchase a new home you have no concerns when it comes to things breaking. wish this was the case. We love the home and the value but just trying to have minor or major repairs done is a extremely difficult task. I understand things break but good service is when you are able to have the repairs done in a reasonable time. Selling agent was rude to our realtor and refused to provide updates. One my ask why you purchased because we see the value in the property and it’s worth it. I would strongly suggest working to improve the service even after the home has sold. ... More

Not at all what we thought it would be for our first time buying a home. Landscaping is horrible tons of rocks under the sod. Water doesn’t drain on one side of the house. Still waiting to get some things repaired. The builder knows that the contractors do SLOPPY work and they drink on the job which is bad all together beer bottles be everywhere. Still waiting to hear back from the warranty department.. Love the home but poor quality no insulation in the walls at all you can hear every move somebody makes and when the toilet is flushed upstairs. POOR quality and nobody cares cause it’s not their money being spent cause it’s ours. ... More

Please make sure and get a third party appraisal! Very concerning buisness practices.

Builder very disrespectful when speaking with clients. Sales person gives misinformation and lie and denies when called out on it. Builder not willing to correct major structural changes that the client was given and offered by sales person nor compensate to the inaccuracies.

Worst experience ever buying a home

Horrible experience. The sales manager was unorganized, didn't communicate. The home construction phase was Horrible things were done wrong and upon completion after during a home inspection found other issues.

Almost a month and a half and still dealing with builder to finish issues with my new home. We supposed to be enjoying our home but still frustrated cause we still dealing with repairs.

We have had multiple problems and we have been brushed off for the most part. We also have not.closed on our home and have been given the run around the whole time. The close date is already 3 months behind and Nick is the rudest contractor! We have not ever built a home from scratch and after this experience, we won’t again! Please help us get into our home, so that this is over! Also, get every last one of your people some training on communication and customer service. We hav had graffiti and vandalism in our home and we are treated like we are the criminals! Is customer service dead? I have plenty to say about our terrible experience but I’m running out of room! ... More

Still waiting for issues discovered during the walk through to be resolved. Moved in over 2 months ago. Concrete driveway has/had multiple cracks and chunks of concrete missing before we moved in. Paint was all over the very expensive hardwood floor and it took two months of haggling to get them repaired. Looked like my husband painted the house rather than professional painters. Shower tile grout did not get sealed, glass in master shower had to be replaced due to large scratches. Master shower door does not shut properly so after every shower there is water on the floor. Air conditioner continued to leak condensation and we were given excuse after excuse as to why until the A/C professional came out and fixed the problem within 15 minutes. Multiple cabinet doors and trim had to be replaced. Master sink had chips in it that had to be repaired. The dishwasher does not get the dishes dry or clean and you can’t open the door all the way to get the bottom wrack out. Building process lacks over site by the site foreman. No wonder they make you sign a form not to post on media any negative comments about them. ... More

I purchased a Bloomfield home in the Arrow Brooke community in Aubrey/Little Elm, based on the online pictures and the schools mentioned by the project office. However, the home is quite different from what was shown in the pictures—for instance, there is no fireplace—and the school districts are different from what was advertised, which feels misleading. I'm now struggling with the inconvenience of commuting 5 miles to send my kids to school.

We are first time home buyers, overall experience was very difficult and frustrating with Bloomfield sales person and the builder I worked with. My house elevation was not accurately done as promised(as per blue print), about elevation we discussed during our builder’s meet, they clearly agreed the house will be as per blue print and I paid premium/additional upgrade money just for elevation. It was promised by Sales person that money will be credited for not having elevation as per the plan but at end no credit was given to me. One month before closing, Bloomfield(Sales person and builder) threatened me to cancel my contract because of their mistake, and they threatened me to cancel the contract as they knew my importance of having house. Very frustrating, I had so many sleepless nights and due to which my health got impacted. Bloomfield Sales person said that house blue print can be changed without prior notice. Very disappointing. Bloomfield increased my house price over night, even after taking Earnest deposit money from me. Never expected someone will change the price after taking deposit and blocking the home, which is very unprofessional and not expected like this from Bloomfield. Contract preparation was delayed by sales person, and I had to pay the additional price. Before closing, the sales person confirmed that all issues identified by then will be fixed within three days after closing the house, because of which we went ahead with house closing. Issues which were identified before closing the house are still not yet fixed. All issues are still open, even after 2 months of closing. List goes on… ... More

The workmanship was par at best. Multiple mistakes. Slow response times. We closed on our house and things still aren’t correct. I won’t build through Bloomfield in the future.

Seems bloomfield is more concerned with performing the bare minimum to sell than turning a quality product. Approximately 2 months in and already submitting a second list of warranty items. This one to include excessive floor noise from the second level while several issues have still not been addressed from the first warranty submitted. At no point during the process did we feel our construction manager was committed to quality and it's coming to show now that we are living in the home. I'm very concerned the upstairs floor issues will not be addressed or take an extremely long time to fix as its been several weeks and we still have not had simple paint issues resolved. ... More

The house is over priced

VERY TERRIBLE EXPERIENCE WITH THIS COMPANY, THE SALE PERSON GAVE TERRIBLE CUSTOMER SERVICE, HE DOESNT LISTEN AND NEVER ONCE DID HE INTRODUCE ME TO THE BUILDERS. THEY LEFT THINGS NOT DONE RIGHT, I HAD TO CALL THE WARRANTY COMPANY AND THE JOB STILL NOT FINISH. I WASTED TO MUCH MONEY WITH THIS COMPANY.

Do not trust ANYTHING that the community manager at Star Ranch tells you. Get EVERYTHING in writing -- and I mean EVERYTHING, down to the very last, most minute detail. If not, you will be very upset when things don't go how you were told they would, and the community manager denies saying any of it. The homes are beautiful, when finished, but the mess that is made during construction is absurd. I can't even begin to tell you how much garbage, half-eaten food, beer cans and bottles, and whatnot we found throughout our house during the build process. When confronted about it, the community manager acts incredibly surprised, like this has never happened before (even though EVERY SINGLE PERSON IN THE NEIGHBORHOOD SAYS IT HAPPENED TO THEM TOO!!!), and denies that it could in any way, shape, or form have been caused by Bloomfield employees or contractors working on behalf of Bloomfield. I am also fairly certain that the majority of that garbage is now laying directly under my sod, instead of being removed from the property. I have been picking up trash and rocks since we moved in, and there appears to be no end in sight. We were told there would be a gas water heater -- what was installed was an electric water heater. We were told afterward that this was because of venting issues (nowhere to vent it in this floor plan). Which is an outright lie, as the water heater is adjacent to an exterior wall. Additionally, the price of my home included the cost to run the gas line that was installed. If this floor plan required an electric water heater, Bloomfield would have known not to install a gas line specifically for the water heater. We were also told that the railing on our stairs was going to be an open wrought iron banister. We arrived to find a flat sheet of drywall (super decorative, I know). When we asked about it, we were told that that was a premium upgrade, and we could pay extra for it, and it would delay closing by a couple of weeks. All of this after specifically asking if that was going to be a standard part of this home (multiple times) and being re-assured that it was (multiple times). Then we had some flooring that was supposed to be re-configured before closing. Came in the day before closing, and the flooring had not been changed. Home inspector found some shotty roofing work, with improperly sealed roof penetrations and damaged shingles -- great quality work from their roofing contractor. I also had to spend some time adjusting all of the cabinet doors and hardware through the whole house once we got in, because EVERYTHING was crooked. My yard is not smooth or even, probably because of all of the rocks and trash under the sod. When I called Bloomfield corporate to address these issues as they were occurring, I was basically told I could take my earnest money and walk away from the purchase. They had no desire to work with me to resolve any of these issues. They know that in this market, if you walk away, someone else is just going to buy it anyway. Bloomfield does not care about you. They care about the sale. ... More

I don't know what to say except to quote standards that meets an approved industry standard. You can check yourself the International Code Council Sec 1604.4 Wind Standards for this area is 90 MPH and the same section defines how wind speeds are determined. If you listen to the weather stations they quote wind gust not wind speed. The project manager could have pulled that to someone else and it would have worked, just so happen it pulled that on the wrong person who knew better. If you do not want to fix the fence then just say so, but don't quote me some thing that I know is wrong. The fence was leaning, to unaccepted level, when we moved in I just had not had the time to call it in. ... More

If I could I would have picked another builder, we were told the ants on the outside of the home were going to be taken care of before we moved in that was October of 2018. We have spent months with Orkin trying to rid the home of ants. Once you sign your contract your on your own. We would not recommend Bloomfield Homes to anyone. We have so many issues and I’m the one taking care of them. Oh well buyer beware.

The builder's workers provided sub-par and damaged material, examples are the soaking tub has repaired holes in the side of the tub, the countertops are scratched and patched in multiple places, a leak in a vent was pointed out multiple times and not fixed. The toilet seats were damaged by the workers' use. Zero storage in the entire house, even the small attic space was consumed by the air conditioners being placed in an L shape around the ladder to the attic preventing access to any portion of the attic. Gaps under and around all external doors, back door was damaged to make it fit. Side gate won't close without hitting the house. All pointed out during the inspection and walkthrough. The air conditioning intake vent was placed in the study instead of the hall and caused stress on the system so a half wall was created as a study wall/door. Security system guys that Bloomfield partnered with could not install due to incompatible garage door equipment (cheapest possible). Cameras in the back could not be set up because there is no elec switch to connect the system to at the backdoor. Garage door openers not setup or functioning. Was told to contact the garage company. The staircase carpet was damaged with dripping stains because the railing was stained while attached to the wall. The Internet company had to make adjustments to normal installation due to corners cut. They expected to find the smart homes connection box inside the master bedroom closet. AT&T and Ranger made adjustments to connect services in the garage. ... More

I have unfortunately learned a hard lesson having a home built by Bloomfield. There has been many mistakes made resulting in a poor quality home. From drywall coming down in garage from a roof leak, to upgrades that were mismanaged & completed wrong. This build should be used by Bloomfield management as a case study to better understand the state of the company. I challenge Bloomfield to convince me to do business with them again. The Warranty department has reached out & started the process of fixing the quality issues. If warranty can pull this off, I will be sending out emails to upper management giving full credit to warranty for potentially saving a future costumer. I understand that there is currently more customers than ability to build, this will not always hold true. Companies should never compromise the present believing the future is Guaranteed. ... More

We neither had a pre-construction meeting nor new home orientation. Quality is poor. AC didn't work for some time. Some items missing and damaged door left inside home. No response to emails when asked to remove it. We had to carry it outside and leave it at construction site. I wish I didn't move from my previous home.

The salesman and head builder for the Kings Fort location are not good.

1) Bloomfield messed up on the brick for our front patio and columns. The columns were crooked and brick was cracking and falling off. The slope of brick which is supposed to clear the window of our office in the front was blocking the window. I had to get into an argument with them so they would fix it because they weren't going to. They tried to say it was right then I submitted them pictures of the same house they built from different streets and then they had no choice but to fix. 2) During the final walk through we had to place hundreds of tape markers on the walls, doors and floorboards. The paint and texture was atrocious. 3) A day after moving in our plumbing stopped working on a Sunday. They ended up having to dig our front yard up to replace a section of pipe. 4) We had a gas smell coming from our range. The provider came out and cut our gas off and red tagged. The gas line was not up to code and had to be fixed. Later it was found the range was also leaking at the burners so then the whole range had to be replaced. Extremely dangerous! 5) The water line for the dishwasher was not hooked up so when we ran it, the dishwasher started melting and had to be replaced. 6) They threw our sod over trash, debris, rocks and bricks which we had to have redone as well. 7) Our driveway and sidewalk concrete looks horrible. Lines are crooked and the concrete is not smooth. We were told all the houses in the neighborhood were like that. They must think we can't use our eyes to actually look at the other house's concrete which looked professional compared to ours. This is not resolved. 8) Our garage and patio concrete already have significant cracks. We were told this is normal in settling which is true but not immediately like we have. Meanwhile, the Highland homes around us have no foundation cracks and have been in place for a year. Every time we brought issues up we weren't apologized to. We were just told excuses about everything. We were told that we shouldn't be complaining because the same house is now $100k more than we bought it for 6 months prior even though our house appraised only $2k over what we bought it for during closing. If they told me the house was built by a crew of 5 year olds I would believe them. Go with highland if you want a quality home. ... More

The builder, Mike, we dealt with was by far the most horrible human being. He was extremely rude and disrespectful. He never wanted to answer our questions/concerns. Sometimes he wouldn't respond at all. We called corporate to no avail. These people act as if they are not in business. During the building process there were an abundance of quality issues, lying, and wrong things being done, things left out of building plan that HAD to be addressed and the experience of dealing with the builder was gruesome! We viewed their ratings, and there it was in black and white. HORRIBLE! Our mortgage company had to ask for a closing date, we could never get a definite date. They were rude/unprofessional to our mortgage company and our Realtor as well. Bloomfield needs people that understand customer service work, maybe they would appreciate your buyers. It's called CUSTOMER SERVICE training and their jobs should depend on it. There are things that need repair so I pray! Our home buying experience with Bloomfield left us suffering! Very HORRIBLE HORRIBLE HORRIBLE experience! ... More