Bloomfield Homes Reviews

A lot of things were broken or poorly finished upon moving in and the reps have largely been unresponsive. I do not recommend bloomfield.

Home was not built to standard, don’t think the building manager nor the sales person checked behind the subcontractors

I have unfortunately learned a hard lesson having a home built by Bloomfield. There has been many mistakes made resulting in a poor quality home. From drywall coming down in garage from a roof leak, to upgrades that were mismanaged & completed wrong. This build should be used by Bloomfield management as a case study to better understand the state of the company. I challenge Bloomfield to convince me to do business with them again. The Warranty department has reached out & started the process of fixing the quality issues. If warranty can pull this off, I will be sending out emails to upper management giving full credit to warranty for potentially saving a future costumer. I understand that there is currently more customers than ability to build, this will not always hold true. Companies should never compromise the present believing the future is Guaranteed. ... More

We neither had a pre-construction meeting nor new home orientation. Quality is poor. AC didn't work for some time. Some items missing and damaged door left inside home. No response to emails when asked to remove it. We had to carry it outside and leave it at construction site. I wish I didn't move from my previous home.

The process to build my Bloomfield home was horrendous. Trying to reach someone to get issues around my home fixed is a nightmare. I will never go with Bloomfield again. It took almost a year and half to build my home.

The salesman and head builder for the Kings Fort location are not good.

1) Bloomfield messed up on the brick for our front patio and columns. The columns were crooked and brick was cracking and falling off. The slope of brick which is supposed to clear the window of our office in the front was blocking the window. I had to get into an argument with them so they would fix it because they weren't going to. They tried to say it was right then I submitted them pictures of the same house they built from different streets and then they had no choice but to fix. 2) During the final walk through we had to place hundreds of tape markers on the walls, doors and floorboards. The paint and texture was atrocious. 3) A day after moving in our plumbing stopped working on a Sunday. They ended up having to dig our front yard up to replace a section of pipe. 4) We had a gas smell coming from our range. The provider came out and cut our gas off and red tagged. The gas line was not up to code and had to be fixed. Later it was found the range was also leaking at the burners so then the whole range had to be replaced. Extremely dangerous! 5) The water line for the dishwasher was not hooked up so when we ran it, the dishwasher started melting and had to be replaced. 6) They threw our sod over trash, debris, rocks and bricks which we had to have redone as well. 7) Our driveway and sidewalk concrete looks horrible. Lines are crooked and the concrete is not smooth. We were told all the houses in the neighborhood were like that. They must think we can't use our eyes to actually look at the other house's concrete which looked professional compared to ours. This is not resolved. 8) Our garage and patio concrete already have significant cracks. We were told this is normal in settling which is true but not immediately like we have. Meanwhile, the Highland homes around us have no foundation cracks and have been in place for a year. Every time we brought issues up we weren't apologized to. We were just told excuses about everything. We were told that we shouldn't be complaining because the same house is now $100k more than we bought it for 6 months prior even though our house appraised only $2k over what we bought it for during closing. If they told me the house was built by a crew of 5 year olds I would believe them. Go with highland if you want a quality home. ... More

This was by far the worst build in my home buying experience…. This is number 3… Indy was the worst person to communicate with and pushed everything off on her assistants. Anthony the project manager was horrible as well, he made this build feel like we were getting the worst quality and craftsmanship available, always saying he can’t find contractors to finish jobs.. I’m fixing a lot of theses issues myself.

The builder, Mike, we dealt with was by far the most horrible human being. He was extremely rude and disrespectful. He never wanted to answer our questions/concerns. Sometimes he wouldn't respond at all. We called corporate to no avail. These people act as if they are not in business. During the building process there were an abundance of quality issues, lying, and wrong things being done, things left out of building plan that HAD to be addressed and the experience of dealing with the builder was gruesome! We viewed their ratings, and there it was in black and white. HORRIBLE! Our mortgage company had to ask for a closing date, we could never get a definite date. They were rude/unprofessional to our mortgage company and our Realtor as well. Bloomfield needs people that understand customer service work, maybe they would appreciate your buyers. It's called CUSTOMER SERVICE training and their jobs should depend on it. There are things that need repair so I pray! Our home buying experience with Bloomfield left us suffering! Very HORRIBLE HORRIBLE HORRIBLE experience! ... More

very arrogant, and incompetent person running the local watersbend office. Lack of information in a timely fashion and transparency

VERY TERRIBLE EXPERIENCE WITH THIS COMPANY, THE SALE PERSON GAVE TERRIBLE CUSTOMER SERVICE, HE DOESNT LISTEN AND NEVER ONCE DID HE INTRODUCE ME TO THE BUILDERS. THEY LEFT THINGS NOT DONE RIGHT, I HAD TO CALL THE WARRANTY COMPANY AND THE JOB STILL NOT FINISH. I WASTED TO MUCH MONEY WITH THIS COMPANY.

Horrible experience. The sales manager was unorganized, didn't communicate. The home construction phase was Horrible things were done wrong and upon completion after during a home inspection found other issues.

Almost a month and a half and still dealing with builder to finish issues with my new home. We supposed to be enjoying our home but still frustrated cause we still dealing with repairs.

I didn't have a good experience at all.

We’ve had an ongoing roof leak since we moved in that doesn’t seem will ever get resolved. We have issues with the sod and grade of the backyard that also doesn’t seem likely to be resolved anytime soon. The Warrenty person doesn’t return calls , now that they have our money we’re not a priority anymore, on to the next new buyer. After closing new buyers are not priority. That’s been my experience

Poor workmanship. Slow response to issues. Submitted problems with sidewalk and never got a response. Do not trust the contractors to fix the repairs correctly. Would never purchase a Bloomfield home again.

Do not trust ANYTHING that the community manager at Star Ranch tells you. Get EVERYTHING in writing -- and I mean EVERYTHING, down to the very last, most minute detail. If not, you will be very upset when things don't go how you were told they would, and the community manager denies saying any of it. The homes are beautiful, when finished, but the mess that is made during construction is absurd. I can't even begin to tell you how much garbage, half-eaten food, beer cans and bottles, and whatnot we found throughout our house during the build process. When confronted about it, the community manager acts incredibly surprised, like this has never happened before (even though EVERY SINGLE PERSON IN THE NEIGHBORHOOD SAYS IT HAPPENED TO THEM TOO!!!), and denies that it could in any way, shape, or form have been caused by Bloomfield employees or contractors working on behalf of Bloomfield. I am also fairly certain that the majority of that garbage is now laying directly under my sod, instead of being removed from the property. I have been picking up trash and rocks since we moved in, and there appears to be no end in sight. We were told there would be a gas water heater -- what was installed was an electric water heater. We were told afterward that this was because of venting issues (nowhere to vent it in this floor plan). Which is an outright lie, as the water heater is adjacent to an exterior wall. Additionally, the price of my home included the cost to run the gas line that was installed. If this floor plan required an electric water heater, Bloomfield would have known not to install a gas line specifically for the water heater. We were also told that the railing on our stairs was going to be an open wrought iron banister. We arrived to find a flat sheet of drywall (super decorative, I know). When we asked about it, we were told that that was a premium upgrade, and we could pay extra for it, and it would delay closing by a couple of weeks. All of this after specifically asking if that was going to be a standard part of this home (multiple times) and being re-assured that it was (multiple times). Then we had some flooring that was supposed to be re-configured before closing. Came in the day before closing, and the flooring had not been changed. Home inspector found some shotty roofing work, with improperly sealed roof penetrations and damaged shingles -- great quality work from their roofing contractor. I also had to spend some time adjusting all of the cabinet doors and hardware through the whole house once we got in, because EVERYTHING was crooked. My yard is not smooth or even, probably because of all of the rocks and trash under the sod. When I called Bloomfield corporate to address these issues as they were occurring, I was basically told I could take my earnest money and walk away from the purchase. They had no desire to work with me to resolve any of these issues. They know that in this market, if you walk away, someone else is just going to buy it anyway. Bloomfield does not care about you. They care about the sale. ... More