Bloomfield Homes Reviews

The builder, Mike, we dealt with was by far the most horrible human being. He was extremely rude and disrespectful. He never wanted to answer our questions/concerns. Sometimes he wouldn't respond at all. We called corporate to no avail. These people act as if they are not in business. During the building process there were an abundance of quality issues, lying, and wrong things being done, things left out of building plan that HAD to be addressed and the experience of dealing with the builder was gruesome! We viewed their ratings, and there it was in black and white. HORRIBLE! Our mortgage company had to ask for a closing date, we could never get a definite date. They were rude/unprofessional to our mortgage company and our Realtor as well. Bloomfield needs people that understand customer service work, maybe they would appreciate your buyers. It's called CUSTOMER SERVICE training and their jobs should depend on it. There are things that need repair so I pray! Our home buying experience with Bloomfield left us suffering! Very HORRIBLE HORRIBLE HORRIBLE experience! ... More

very arrogant, and incompetent person running the local watersbend office. Lack of information in a timely fashion and transparency

VERY TERRIBLE EXPERIENCE WITH THIS COMPANY, THE SALE PERSON GAVE TERRIBLE CUSTOMER SERVICE, HE DOESNT LISTEN AND NEVER ONCE DID HE INTRODUCE ME TO THE BUILDERS. THEY LEFT THINGS NOT DONE RIGHT, I HAD TO CALL THE WARRANTY COMPANY AND THE JOB STILL NOT FINISH. I WASTED TO MUCH MONEY WITH THIS COMPANY.

Horrible experience. The sales manager was unorganized, didn't communicate. The home construction phase was Horrible things were done wrong and upon completion after during a home inspection found other issues.

Almost a month and a half and still dealing with builder to finish issues with my new home. We supposed to be enjoying our home but still frustrated cause we still dealing with repairs.

I didn't have a good experience at all.

We’ve had an ongoing roof leak since we moved in that doesn’t seem will ever get resolved. We have issues with the sod and grade of the backyard that also doesn’t seem likely to be resolved anytime soon. The Warrenty person doesn’t return calls , now that they have our money we’re not a priority anymore, on to the next new buyer. After closing new buyers are not priority. That’s been my experience

Poor workmanship. Slow response to issues. Submitted problems with sidewalk and never got a response. Do not trust the contractors to fix the repairs correctly. Would never purchase a Bloomfield home again.

Do not trust ANYTHING that the community manager at Star Ranch tells you. Get EVERYTHING in writing -- and I mean EVERYTHING, down to the very last, most minute detail. If not, you will be very upset when things don't go how you were told they would, and the community manager denies saying any of it. The homes are beautiful, when finished, but the mess that is made during construction is absurd. I can't even begin to tell you how much garbage, half-eaten food, beer cans and bottles, and whatnot we found throughout our house during the build process. When confronted about it, the community manager acts incredibly surprised, like this has never happened before (even though EVERY SINGLE PERSON IN THE NEIGHBORHOOD SAYS IT HAPPENED TO THEM TOO!!!), and denies that it could in any way, shape, or form have been caused by Bloomfield employees or contractors working on behalf of Bloomfield. I am also fairly certain that the majority of that garbage is now laying directly under my sod, instead of being removed from the property. I have been picking up trash and rocks since we moved in, and there appears to be no end in sight. We were told there would be a gas water heater -- what was installed was an electric water heater. We were told afterward that this was because of venting issues (nowhere to vent it in this floor plan). Which is an outright lie, as the water heater is adjacent to an exterior wall. Additionally, the price of my home included the cost to run the gas line that was installed. If this floor plan required an electric water heater, Bloomfield would have known not to install a gas line specifically for the water heater. We were also told that the railing on our stairs was going to be an open wrought iron banister. We arrived to find a flat sheet of drywall (super decorative, I know). When we asked about it, we were told that that was a premium upgrade, and we could pay extra for it, and it would delay closing by a couple of weeks. All of this after specifically asking if that was going to be a standard part of this home (multiple times) and being re-assured that it was (multiple times). Then we had some flooring that was supposed to be re-configured before closing. Came in the day before closing, and the flooring had not been changed. Home inspector found some shotty roofing work, with improperly sealed roof penetrations and damaged shingles -- great quality work from their roofing contractor. I also had to spend some time adjusting all of the cabinet doors and hardware through the whole house once we got in, because EVERYTHING was crooked. My yard is not smooth or even, probably because of all of the rocks and trash under the sod. When I called Bloomfield corporate to address these issues as they were occurring, I was basically told I could take my earnest money and walk away from the purchase. They had no desire to work with me to resolve any of these issues. They know that in this market, if you walk away, someone else is just going to buy it anyway. Bloomfield does not care about you. They care about the sale. ... More