Bloomfield Homes Reviews

Sales person lies and uses selective language to help lock you into a contract. During the construction the lies won’t stop even if you present evidence to the staff. The quality of work needs much more supervision from the project manager. From broken tiles to areas where grout is was missing by to areas where tape and beading is is flaking to areas not taped. Glass shower enclosure glass was loose and scullion wasn’t applied yet project manager presumes this is how it should be.

Keep your promises that will be good.

Our home buying experience with Bloomfield has been the worst customer service experience of our lives. We were informed, mid covid (August 2020), that we would be closing 4-6 months after signing, that was not the case. We ended up closing almost 12 months after signing. The only time we got information of possible delays on our closing date were when we reached out to Jason, and his forecasts were always months off from the truth. Keith clearly lacks any customer service experience and has very little organization skills. Keith waited until the day before we were supposed to close to order our survey or let our appraiser into the house, despite our appraiser attempting for over a month. Obviously this led to more last minute delays which affected us tremendously as we had taken off from work and scheduled deliveries/movers. After finding this out, we sent a buisness appropriate email to Keith expressing our dissatisfaction. Keith then purposefully ignored our emails and we only received a response when we happened to run into him at our residence. Keith advised us he did not respond to our Emails because they were "hostile." We're still trying to get things, that Keith said he would handle prior to us moving in, fixed- such as our shower drain being higher than the shower floor. I could not, in good faith, recommend Bloomfield home to any family or friends in the future ... More

Just be very careful about the job being done

Not a great service

Things have been messed up in my house that are covered under warranty. but getting them to take care of it seems to be an issue

First time home buyer, and I feel like I was sold a dud. Warranty claims take forever to process.

Before closing there were a lot of promises kept to repair issues that were found, after closing I was advised to create a list of repair items. It has now been also 90 days after closing and I still have yet to have all lf the repairs issue acknowledged and or fixed. The project manager tends to deny every issue that I find and tried to state that any issue found would.not be fixed until the 1 year inspection after I read the warranty document that states that I should be getting issues fixed as soon as possible. My sod is dead and I advised the project manager as such and have been getting the run around due to the warranty that expired for the sod 30 days before I closed, the landscapers stated they are no liable due to time frame and it is up to the builder to resolve. On a scale of 1 to 10 I would give a 1.5, there is absolutely to communication, I have had to tell the project manager to give me the information for the vendors in hopes that this will expedite repairs but instead they still go back and forward about who is responsible to repair each item. I am starting to feeling like I need to seek outside assistance in order to get my issues resolved because no one seems to listen or care about the issues that are still under warranty. ... More

We made your builder aware that the Ac wasn’t working upstairs 6 weeks prior to closing. It wasn’t fixed on time and we were forced to move our closing back. We did our blue tape walk through and some of the issues were ignored. I brought this up to the builder and he told us that he could move the closing back again when he knew that we had to be out of our other house by a certain date. We could not move our closing back again. For us this ruined what would have been a great experience.

We are basically happy with our home, but only because we like the design and location. Bloomfield has been a chore to work with throughout the selection, build and start of the warranty process. Jason, the builder rep., was very inconsistent with what options were offered compared to other Bloomfield owners, and when we discovered some of these options, we were told "you can fix that after closing, no changes are allowed after the contract is signed." Additionally, items like "upgrading" to comfort height toilets incurred an upcharge of $200 per toilet - essentially meaning we bought double the amount of toilets for the house. Also, elements like 8' front doors were offered, but not any of the other designs were suggested. At move in, there were paint splotches all over the ceramic tile; the baseboards on the staircase and upper level were painted AFTER the carpet was installed; water heater was set to vacation mode; hot water valve for the soaking tub was not turned on; windows were filthy, etc... I could provide about 30 additional examples of items that were wrong and will have to be fixed either by us, or through the warranty process. While we will eventually love our new home, we are 45 days in and there are still too many problems that need resolution that are preventing us from truly enjoying our new space. ... More

We have built before with Bloomfield, but this experience was quite different. Unfortunately, the Project Manager, Floyd Argue, decided that he would not fix any issues on the house and actually asked us not to contact him with concerns. He struggled with basic knowledge of the building process and was not available for questions, concerns, or even basic walk through.

Unfortunately, my home buying experience with Bloomfield Homes has been horrible so far. On my closing day (Oct 17) approx 75% of final repairs were not completed as promised. To make matters worse, Jared, the project manager was so disrespectful and threw a tantrum when asked about said repairs. He does not take accountability in making sure that Bloomfield Homes are completed to their once reputable standards. Two weeks after moving into my home I experienced a leak in my ceiling that was supposedly repaired prior to closing. I also experienced a gas leak in my two days before Thanksgiving. There is not a rush to get any repairs done after closing( even though they are in writing). I had to contact the coporate office to get any repairs started. The quality of my home is subpar as well as my neighbors. ... More

The initial sales process and staff was wonderful. However, the end of the construction and closing was atrocious. Items called out during the walk through were not addressed in a timely manner. I submitted a report from my home inspector and those things were not addressed as well. Most were finally addressed after I moved in but my closing was delayed because of these issues and I just wanted reassurance that the things would be taken care of. In my opinion, Bloomfield at corporate or my neighborhood construction management had no motivation to get these done and me the home owner closed and in my home. Bloomfield doesn’t seem to care about craftsmanship and look of their home. There is apparent flaw or need to re-engineer the space where the dishwasher is placed. There is a gap on either side of dishwasher and you can humanly see either the space need to be a little smaller but Bloomfield’s stance is that’s the way it is. They are consistently wrong because it’s same way in their models. I never seen a dishwasher installed this way and this is not my first new built home. However, they won’t address and their attitude is that’s the way it is deal with it. Very sad for the price of their homes. ... More

Everything started off being great, and as we started to get closer to closing everything went down hill. We was promised and told things that was not really true about how we would pay for things. We was told that our first payment would take place 3 months after we closed, which we started the month right after closing. There was issues with the alarm system stating that they would allow us to use the system for a year, and then we would pick up with it if we like the system. Then when speaking with the people with Ranger, we was informed that it was false information that was giving to us. We closed and still had the worst experience ever with the builders and broken promises that was meant to be completed by them before closing. We pushed our closing date back, with the expectations that everything was going to be completed. The builder was getting upset about things that we was pointing out in the walkthrough, and its like everything went downhill. We closed in August and still had to wait until now to try to get everything fixed from our walkthrough. ... More

After you pay your money the communication is horrible. They will ignore your emails as well as phone calls. If I had to do it over again I’d go with a different builder.

Took 10 months for our house to be completed. Understand it was a challenge to build a house during a pandemic but we were initially told April and home was "completed" in July. We closed in July as we were asked to do. It is now September and we still have several punch list items outstanding. Also some problems we found after we closed and moved in. It has been a challenge getting items repaired. We were recently informed by Bloomfield that we need to deal directly with the sub contractors instead of notifying Bloomfield. So we closed when we were told even though there were still many items outstanding and now that Bloomfield has our money they are telling us they will no longer assist us with getting items repaired we have to deal directly with the contractors. Getting response from the contractors has also been a challenge. Been a very frustrating experience all around. ... More

In spite of me loving my home, I have noticed several issues and each time that I spoke to someone they blow it off. As of today I have placed two services warranty request and they NEVER follow up. Awful service!

It's a beautiful home and arquitecture and the customer service is great in the first part of the process all the way untill you sign and move in but in my case . Very disappointed because of damages not taken care of correctly and made worse by the companies that were sent and at the end I was told that they will not fix the problem flat out.

House over all is good. But when it comes down to the details, it lacks. Lots of cosmetic issues with the interior paint, landscaping, caulking, etc. Getting Bloomfield to come out and attend to issues is slow at best. Most of the issues I’m fixing myself in fear Bloomfield will eventually send someone out who won’t fix it or make it worse. Overall, not impressed and kinda disappointed as Bloomfield should theoretically be a better builder than say a KB.

Do not respond to issues and mislead on information. Make changes and then act as if they did not. Will tell you to report anything you find after 30days instead of daily and then said after 30days you now contact the warranty people. So sad!!!

Quality of house is terrible. There is evidence of cheapest materials used through out every part of house construction. Because of this, there is no cold insulation in winter nor heat insulation during summer. Adding to that, the HVAC system is the cheapest version possible which struggles to keep the house warm during the mildest winters. To make things worse, the HVAC uses up 60% to 70% more gas to keep house reasonably warm. To keep the house at ideal temperature would mean thousands of dollars in monthly gas bills. The appliances seem to have been picked up from a clearance or refurbished store. They cut corners with things like doors, windows, bathroom and electrical fixtures. So many things have failed during the first month of ownership. Needless to say, we would never dare to buy another Bloomfield home, nor can we recommend it to friends or family. ... More

The initial process was great. Everyone was friendly, attentive, responsive, and enjoyable to work with. The ending has been horrific. After signing, I was told by multiple people not to worry about issues that I see because Bloomfield would take care of them. The stainless steel sinks in the kitchen and laundry room were scratched beyond belief. The tubs had several scratches on them. When I complained about them, a worker was sent and sanded the scratches on all three tubs; therefore, one side of each tub was glossy and the other side was rough. I complained about the rough side, then, a tub refinisher was sent out to refinish the tubs. Now, the tubs are two different shades and have two different textures. I complained and expressed that I do not want two-toned, two-textured tubs in my new house. I would never have imagined refinished tubs in a brand new home that cost this much money. I paid for upgraded countertops, and the countertops have been rubbed with some type of cleaning solution that took away the gloss and has a chipped area. Hopefully, it will be replaced. The hood vent from the stove is very loud when the wind blows which is extremely annoying. From research, it says the noise is because the materials are cheap. I was told that is just the way they are. The commodes are tiny and are not a set. The base is from one company and the top is from a different company. The top changed color within a week and was not painted well. I have never been in a brand new home with two different brands for a commode set just to save money, especially with the cost of this house. Stains were in the commode that a professional came in and removed. Commode tops were chipped. Commode tops have been replaced. Microwave was making a loud sound. Some windows do not open. One window has a cracked base. There was a bulge from the baseboard that was repaired. Shower does not come with a flap to keep the water from getting on the floor. I was told to put a mat there to keep the water from making a puddle on the floor. Garage door stopped working properly within a week. It has been repaired. Some electrical wiring share the same wiring when there should have been separate wiring/switch. House has entirely too many cost cutting measures in it for the high price sold. I have not been able to enjoy this house at all due to the repairs that need and should be done. This is not my first home being built, but it definitely does not compare to the previous quality. This house has taken a toll on me mentally with the defects and economical measures taken. ... More

There were a lot of promises about quality and service and the more I live on my house the more I realized they cut corners or that things were done at the promised expectations. Awful service by the “partners” or prepaid services our builder choose. Really bad communication or notice. The only good service we received was by the construction manager that was extremely polite and detailed when we did the walk thru for the property. When we actually took over the property it was really dirty, nothing got repainted not fixed, mud stains in the floor, paint sprayed on the side of the brick wall, unsealed windows, paint on the windows and baseboards. Wouldn’t recommend to anyone to purchase a house with Bloomfield unless they are not on a rush. ... More

We have some issues as we move in four weeks and the issues haven’t been resolved until now. First the backyard, AC Not working and there’s cracks on our bathroom walls and skunk in the attic and all these are still pending to be resolved.

The paint drops on the wood floor, paint/texture on granite counters and poor workmanship with the caulking in the bathroom was quite surprising! It truly looks like a 5 year old caulked the bathroom. This was pointed out to the project manager during our new homeowner orientation, but nothing has been done since. I am not sure I would recommend a Bloomfield home, given our experience. We believe if we lived locally when home was being built, many of these issues would have been resolved prior to close of escrow. We believe the fact that we were out of state, we were taken advantage of to some degree. ... More