Bloomfield Homes Reviews

The home is beautiful, however upon moving in a lot of imperfections were noticed. It was very easy spot areas where the work was rushed, including the horrible paint job that can be seen in the evenings. A few repairs were made after getting my realtor involved, but the major concerns had been ignored and the responsiveness of the responsible parties is awful. If I had the opportunity to give this house back and go with another builder I definitely would. I feel like I could’ve gotten a better home for the money that I spent and I really regret not going with one of the other homes I viewed. I’m at the point where I’m ready to take them to court to get the things in my home that need urgent attention repaired. ... More

When I saw the model of this home I loved it! But when I asked the salesman about the process and what I needed to do, he sarcastically said "qualify for the loan" and he went back to what he was doing, That should have been my first clue to leave and not return. But I started the process. I went back to the sales office and was received in the same sarcastic manner until I pointed out to him that I qualified for the loan. Then his attitude changed considerably. He then became the perfect salesman... for a while anyway. He walked me through the model and I shared with him the components I wanted in the home. This all started right at the beginning of the pandemic. Once the framing was up I realized the double oven was left off. When I brought it to his attention, I was told it was too late. That was interesting to me in that I told him originally I wanted one, and I missed checking for it on the paperwork. He also had previously given me examples of how people would add to or change orders and they would be charged a portion up front but that it could be done. Already stressed and a bit overwhelmed, I just let it slide. I asked about a front door I saw on a house in the same neighborhood that I liked and was told it was like a "test" (this may not be the right term) home and that the door could not be used on my home. Fast forward, the door is on two other homes on my street...one is a Primrose just like mine. So was it a test or did they just want to tell me no? The lot I wanted originally was in a different block. I was told that a Primrose can only be built every 3 houses so I couldn't have that lot. There is a Primrose next door to me and one behind me and my neighbor. There are also 2 next door to each other further down the street. It was getting close to closing and I began getting emails from the closing agent to get documents updated and they provided a closing date as well. I was concerned since I had not done a walk-through on the home. I sent an email and the builder and salesperson called me back. They both spoke to me as if I had don't something wrong or was crazy and basically stated that they had not authorized anyone to call me and all that information comes from them. I forwarded the text messages and emails and called the mortgage company and explained to them the issue and they took me off the schedule for the closing. I didn't hear back from the builder or the sales office. I finally closed on the house but it wasn't a magical moment as I had expected. While I really like the design of this home, the quality of the workmanship is not what one would expect in a home in this price range. Within the first week of my move-in I had 2 gas leaks (and I still smell gas), repairs to electrical switches, hot and cold plumbing pipes reversed and installed in the wall incorrectly, some sort of mixing valve had to be replaced that was not working in the master bathroom, landscapers had to come out and redo their work, outdoor lights malfunctioning, gaps and damage to the flooring, damage to wood trim, over cut drywall, sloppy installation of tile work, damaged screen from a break-in prior to closing found in the back yard, sloppy caulking and paint job throughout the house. Then of course I had to take off work or have someone at the house for repairs to be done. Extremely frustrating! I have reported all these concerns to Bloomfield Homes. However, I had to contact the corporate offices due to the builder yelling at me when I was asking questions about the problems I found in my home. He acted as if he was doing me a favor by even building the house. Some of the work has been done and some is scheduled to be done in a few weeks. Throughout this home building and buying process I was treated like a low-class citizen by the representatives of Bloomfield Homes. I was yelled at, talked down to, and demeaned. I had to eventually remind the builder that he wasn't giving me this home ... I was paying for the home! When I look back on the whole ordeal it really bothers me and I am constantly trying to answer the question, why was I treated this way? Is it because I am a single, African American female or maybe this is how they treat single women period. I wish I had paid attention to the red flags, and found another house with a different builder. ... More

We had a poor experience with this builder. We had many concerns with the way the work crews were treating our property including drinking alcohol on the work premise. Our concerns were never truly addressed and we were given answers stating that our GC barely had enough time to view our house 1 time a week if that due to the number of houses he had to oversee. We were also told that our site was not as bad as the other houses down the road. I feel like Bloomfield didn't properly oversee the construction of our home and with that we still have issues that we are trying to have resolved after moving in 4 months ago. ... More

Inconsistent texture on the walls. Faucet leaked. Cabinet cracks. Gaps around outlets. Light fixture not connected to a switch. Attic door misaligned. Lots of area over sprayed. Very unfortunate with current COVID situation, otherwise we would be requesting warranty work to be done immediately.

It wasn't easy to communicate with the builder. My questions were answered with (per code, within the limit, per design). The builder had fake passed test reports and was trying to convince me that everything was perfect, while my 3rd party inspection found lots of minor and major issues.

Bloomfield Home plans are beautiful. And the models are beautiful, but what you receive will have you dissappointed. They don't correct all of the items you call out from your walk through. A vendor informed me they couldn't do a better repair job b/c of the type of material the builder chose to use. Im constantly reminded of the poor quality of work. Holes behind outlet panels, crappy texture work, etc. Highly disappointed in the quality of work on our home for the price. You'll learn how to use the warranty portal quickly, but don't expect a quick response.

Home price going high evry couple months, but materials and job quality is going down (bad).

So many problems have been found in my home, just know Bloomfield won’t fix any of them. They will give you the run around, blame you and then just ignore your warranty. If you are moving into a new build you get the pleasure of listening to blaring music from the workers, the streets are literally trashed with garbage all over, and the nails in my tires have made me very popular at the tire store. We’ve spent so much money out of pocket fixing what Bloomfield should have rectified during our walk thru or noticed by the builder. Lots of my issues are cosmetic and what I can see, it’s what I can’t see that makes me the most nervous. ... More

Would never buy a. Bloomfield again. Took 17 months to build my home and seldom if ever was I provided an update on the home. Communication is very poor with Bloomfield homes. I will say Jerry the builder did help us us and provided us with the answered we needed.

This is my second Bloomfield home, 4th build experience, I have also helped sell several Bloomfield homes, and this was the WORST sales experience. From the get go, Andy was slow to respond and almost cost us several thousand dollars due to a delay in signing of the contract AFTER we paid our honest money… after back and fourth he relented and gave us a discount. However that was only the beginning as he continued to either not communicate with us or not listen to us or even document what we wanted. During the design phase he argued with what we wanted and neglected to place our selections he disagreed with. This resulted in us as the buyer having to continuously remind Andy and caused undue delays. This includes cabinets not being ordered for upgrades, excluded or tile flooring in our kitchen, and other things. When it came time for our closing date he asked us for empathy and understanding, yet provided none for us. We were moving across half the country and the lack of communication from Andy resulted in multiple increases for the move. Near the end our date changed yet again, and yet again Andy neglected to tell us (title told us through or loan company), had I not known, he would have generated 5-10 thousand in losses between travel and care. Often times, the only way to get an update was for me to fly from my source state to Dallas to visit Andy physically as he almost never called or emailed me. Andy post close has neglected to follow up on his commitments, there is many more issues that I have with the sales process. I would expect this experience in a home between 100-250k but not at 3/4s a million… I am happy to discuss more if needed to help improve Bloomfield. I once was a STRONG advocate for Bloomfield to my peers, friends, family, and strangers, I am not sure that is the case due to Andy. I will say our builder Jeremy saved the day and restored some of my faith in Bloomfield. Subcontractors for bloom field seem to be a bit hit or miss this round. ... More

If you come in with low expectations than you won't be disappointed. It's like you're being bullied throughout the whole process because there's no other choice.

Would've used another builder had I known better...

I was so excited to get my Bloomfield home. This was my first home and the home was so beautiful. I heard so many things about Bloomfield and how they’re such quality builders. However, I would expect the quality of their employees to match the quality of their homes, but that was not the case. The home buying process was very smooth until after closing when the keys to my house did not work for the front door, and the sellers agent Ty had no sense of urgency to correct the matter, nor did he seem to care. Imagine making your first home purchase for over 450K and being told by the sellers agent that it is now your responsibility to correct an issue that should have been fixed by them. I work in customer service so I am very big on serving customers and never would I have handled anything like that especially without being overly apologetic. To not even receive as much as an apology for the entire debacle def left a sour taste in my mouth. I would not refer my family or friends to this particular community because I’d hate for them to experience that type of treatment, but great home tho. ... More

From the beginning, we were lied to. The interest rate for preferred homes and inventory was 4.99% with the preferred lender… we bought a home from the inventory and were not offered that. Communication was terrible, after the payment we didn't hear anything from the seller and were sent to do negotiations with the lender. The whole process was stressful.

In light of the ongoing pandemic, understandably there were some shortages. But 15 months we waited patiently for our home to be complete. There were months when it was dormant with no activity, no communication. At 12 months we began reaching out to the builder and no response by phone, email or text; When we finally arrived unexpectedly at the show house, we were told IT's Bloomfield policy to not communicate with pending owners, that's the job of the site manager. Unprofessional and rude! Before closing we were met with hostility and blatant disrespect , and poor craftmanship with several areas needing fixing before we signed. I would not recommend any new home owner to purchase here. Our experience was HORRIBLE!!!! After speaking with neighbors many have expressed the same complaints. Buyers beware!! I have repaired several things at my own expense since moving in, Today after 1 month, I continue to find deficits that are in need of repair. Overall grade:1 ... More

Wish I could write a great review but unfortunately the process was the worst I have had when buying a new home. Already having issues with pipes leaking delays from having simple tasks done. One would assume that when you purchase a new home you have no concerns when it comes to things breaking. wish this was the case. We love the home and the value but just trying to have minor or major repairs done is a extremely difficult task. I understand things break but good service is when you are able to have the repairs done in a reasonable time. Selling agent was rude to our realtor and refused to provide updates. One my ask why you purchased because we see the value in the property and it’s worth it. I would strongly suggest working to improve the service even after the home has sold. ... More

Not at all what we thought it would be for our first time buying a home. Landscaping is horrible tons of rocks under the sod. Water doesn’t drain on one side of the house. Still waiting to get some things repaired. The builder knows that the contractors do SLOPPY work and they drink on the job which is bad all together beer bottles be everywhere. Still waiting to hear back from the warranty department.. Love the home but poor quality no insulation in the walls at all you can hear every move somebody makes and when the toilet is flushed upstairs. POOR quality and nobody cares cause it’s not their money being spent cause it’s ours. ... More

Please make sure and get a third party appraisal! Very concerning buisness practices.

Builder very disrespectful when speaking with clients. Sales person gives misinformation and lie and denies when called out on it. Builder not willing to correct major structural changes that the client was given and offered by sales person nor compensate to the inaccuracies.

Worst experience ever buying a home

Horrible experience. The sales manager was unorganized, didn't communicate. The home construction phase was Horrible things were done wrong and upon completion after during a home inspection found other issues.

Almost a month and a half and still dealing with builder to finish issues with my new home. We supposed to be enjoying our home but still frustrated cause we still dealing with repairs.

We have had multiple problems and we have been brushed off for the most part. We also have not.closed on our home and have been given the run around the whole time. The close date is already 3 months behind and Nick is the rudest contractor! We have not ever built a home from scratch and after this experience, we won’t again! Please help us get into our home, so that this is over! Also, get every last one of your people some training on communication and customer service. We hav had graffiti and vandalism in our home and we are treated like we are the criminals! Is customer service dead? I have plenty to say about our terrible experience but I’m running out of room! ... More

Still waiting for issues discovered during the walk through to be resolved. Moved in over 2 months ago. Concrete driveway has/had multiple cracks and chunks of concrete missing before we moved in. Paint was all over the very expensive hardwood floor and it took two months of haggling to get them repaired. Looked like my husband painted the house rather than professional painters. Shower tile grout did not get sealed, glass in master shower had to be replaced due to large scratches. Master shower door does not shut properly so after every shower there is water on the floor. Air conditioner continued to leak condensation and we were given excuse after excuse as to why until the A/C professional came out and fixed the problem within 15 minutes. Multiple cabinet doors and trim had to be replaced. Master sink had chips in it that had to be repaired. The dishwasher does not get the dishes dry or clean and you can’t open the door all the way to get the bottom wrack out. Building process lacks over site by the site foreman. No wonder they make you sign a form not to post on media any negative comments about them. ... More

I purchased a Bloomfield home in the Arrow Brooke community in Aubrey/Little Elm, based on the online pictures and the schools mentioned by the project office. However, the home is quite different from what was shown in the pictures—for instance, there is no fireplace—and the school districts are different from what was advertised, which feels misleading. I'm now struggling with the inconvenience of commuting 5 miles to send my kids to school.