Bloomfield Homes Reviews in Dallas, TX

Overall, we are very happy with our home. I do, though, have two complaints. First, Bloomfield made a math error in the price of the home, which they discovered 48 hours before closing. At that point, they stuck us with an extra $12k on the price of the home — no offer to split the mistake or make it right in any way. Once our agent loudly complained, they covered a minority of the cost. But it was very unexpected and unprofessional. Second, whoever painted the house spilled paint on the tile and carpet in every single room of the house (no exaggeration). It's astounding how much paint is everywhere. The lack of care taken when painting is very disappointing. ... More

Bloomfield homes exceeded expectations to deliver a home not just a house. Thank you!

Its a great experience,dont waite.

We had an overall great experience with Bloomfield. Everyone was extremely helpful and the buying process was very smooth.

Really good company to work with, they assisted me through every step of my home building experience.

Everything started off being great, and as we started to get closer to closing everything went down hill. We was promised and told things that was not really true about how we would pay for things. We was told that our first payment would take place 3 months after we closed, which we started the month right after closing. There was issues with the alarm system stating that they would allow us to use the system for a year, and then we would pick up with it if we like the system. Then when speaking with the people with Ranger, we was informed that it was false information that was giving to us. We closed and still had the worst experience ever with the builders and broken promises that was meant to be completed by them before closing. We pushed our closing date back, with the expectations that everything was going to be completed. The builder was getting upset about things that we was pointing out in the walkthrough, and its like everything went downhill. We closed in August and still had to wait until now to try to get everything fixed from our walkthrough. ... More

I really love our new home and how friendly the community is.

I am not happy with the warranty service. Recommend doing your own walkthrough with an un biased expert before you close. Service post closing is slow to non existent j

Overall we had a great experience with the Bloomfield team. Being out of state during this process made certain things difficult, but their flexibility and patience really made us feel like we made the right decision. We love our new home and community. If I had to critique one thing it would be the after closing support on fixing issues. Things are getting done but less sense of urgency compared to the building process. Still very happy overall.

My experience was amazing, beautiful home!

Bloomfield is overall a great builder.

Great customer service and very helpful.

When we first started with the building of our home, things were going very well. Even after the ice storm, we felt everyone involved was working with a purpose on our home. We received updates almost weekly. Closing was set for the end of June/early July, but as we all know, that's date is always tentative. With that information, we sold the home we were living in during the month of July, and the buyer agreed that we wouldn't have to lease it back until the end of Aug if we happen to still be there. Closing on the new home did get pushed back to July/early Aug. Still, no major worry, however we decided to start going by more frequently to check how it was coming along. Glad. We. Did!!!! We didn't close until the end of Aug! We quickly realized that the property manager wasn't really managing to the best of his ability. Now don't get me wrong. I understand he has a TON of houses to keep an eye on. But how does one forget to put a window in? How do you forget to come back and finish the installation in the attic?? And so many other "little" things in his eyes. We love out new home. We really do. But we are having to have the builder come back to fix soooo many things AFTER closing. I'm guessing they felt rushed at the end, but a week or 2 would go by without anything new being done to the home. We didn't want to be those folks that had something to say every step of the way, but maybe we should have. They are doing their best to make and keep us happy, and we appreciate that. Beautiful home. But don't be afraid to be a bother. Stay on em! ... More

Overall, Bloomfield builds a great home. The only issues we had were a result of poor communication with the developer and utility services such as AT&T internet. Once we moved in we didn't have internet for a month. In addition, the pre wiring completed by the builder for internet is outdated. AT&T has had fiber direct for quite sometime now and the wires that are hanging (eye sore, hide them in a box) out of the closet are of no use. Finally, we have had to go to the post office to collect our mail as the developer failed to communicate with the post office and have keys ordered for the cluster boxes. A lot of the issues were not the fault of Bloomfield; however controls should be in place to capture these items beforehand. ... More

Overall, we were very pleased. The builder was responsive and thorough. The Bloomfield sales office staff were courteous and knowledgeable. We love our new home.

My experience was a little different due to the Covid 19 pandemic and all the delays. Mostly times beyond anyones control. Although, once the building process got started it remained at a steady pace until the end

Site management continually says That’s shaykh you signed on the contract and do not understand technical issues surrounding the issue between us what electrical. Contractor and charters service on two story homes. Staff provided contact list for services contacts that was out of date and had to be corrected. Poor attention to detail

Bloomfield homes exceeded my expectations! I am truly happy with our purchase! Thank you for the upgrades and beautiful craftsmanship in our new built home!!!

They stick to their word!

Bloomfield always kept us updated on the building of our home. Even though some materials were hard to get they worked very hard to get everything we chose for our house. We are very pleased with all members of the sales crew.

As we watched our house being built we were impressed with the quality we saw. Even the concrete was poured without visible cracks. Communication with our project manager was great throughout the entire build! Would definitely recommend Bloomfield Homes.

We bought a spec home prior to the foundation being laid; however, we were not allowed to change any of the options or color selections. Even though there were several options we would have chosen differently, we were OK with that. We asked for only one thing, to pay for two extra network ports to be added to the five that are included with the house. The sales person initially said yes; but later the builder said “no” and said, in fact, for the five included ports that they would run wires through the walls, but that we would have to go down to Home Depot and buy the ports ourselves and install them after we move in. He said the two extra ports would be easy for the internet provider to add later; but when we moved in, the internet tech told us that because of bad wiring, there was no way to install additional network ports. It turns out that that "no" was the first of many. Various areas of the interior and exterior of the house were not painted. Can you paint this section of wall, or that stair trim? “No.” Door latches do not latch. He said, “You can fix that yourself.” Large gaps between baseboards and floor. He said, "You will have gaps in the baseboard where there are variations in the concrete. All our homes are this way. " When we gave the builder our final walk-through list, he said, "I'll cull through the list and do only what I think needs to be done." When we moved into the house, we found our list printed out and left in one of the drawers with "No" written next to many items. Many rocks, debris, and nails were left in our yard even though we told the superintendent about them. The yard has bad grading; so no matter how we set the sprinklers, there are big muddy sections. Insects made nests in the gaps in our walls where there was no caulk. There are gaps between the cabinets and the wall. The builder said, "We don't caulk cabinets. Our cabinet company won’t because if they have to replace anything, they don't want to have to peel that off." We pointed out that the drywall was damaged next to one of the cabinets; so instead of fixing the drywall, they just filled that big area with caulk. It only looks bad when you look at it. We were told that we would have fiber optic; but after closing on the house, the internet tech said due to bad wiring we could not get fiber optic speed. We were also told there would be two Wi-Fi transmitters. There were two hookup locations but no actual transmitters. Because the foundation was not formed correctly, there was a section of wall between the garage and the study where most of the wall hung out over into midair. When we pointed it out to the builder he said, "This is quite common on the garage wall drops. The concrete company will add concrete under after the frame is complete." You can see where the wall just doesn't look right to this day, and we are concerned that that concrete will start breaking off as it was not part of the original foundation. One of the bathroom cabinets had damage, so when we pointed it out to the builder, rather than replacing the piece of the cabinet, they just added some putty, and did not paint it. The gas was not connected to the cooktop, and a couple weeks after move-in two of the burners stopped working. They said this is not something they warranty. None of the three exterior doors were properly installed. One of them would not latch at all, and one of them would only latch if you hold your mouth just right and shimmy it in. One wall on the inside of a closet had no texture applied to it. There were several light switch covers missing. The house was generally dirty with spider webs in several windows and mud dobber nests in several a/c vents. Most of the mulch at the landscaping is not mulch, but rather just built up dirt, large rocks, and debris. Neither the sales person nor the superintendent kept us appraised of the building progress unless we asked and prodded, something important to us since we did not want to overstay our lease at our previous residence. As for meeting code, we have several concerns. There is one section of roof that appears to be almost flat, something not allowed by code without special types of roofing. Coming from someone who used to be a certified energy inspector plans examiner, I also have concerns about how the house passed code with the level of wall insulation installed. When we bought the house the sales person told us that our superintendent was not good with people but that he did quality work. It turns out in the end, he was good with neither people nor building with quality. He just didn't seem to care about either. With the state of the housing industry being what it is these days, we knew that they did not need us to buy this house. We knew that we had no bargaining power for even something as small as a couple of network ports or paint on the walls. But that doesn't make it right the way we were treated. We know that the builder gets bonuses by mostly just getting the home done within a certain budget. Our superintendent told us he had to meet that margin. We understand that mismanagement at the highest levels of government and business have put the building industry in a tough spot. Workers are these days paid by the government to not work. Labor is short to the extent that skilled labor and true craftsmen are all but extinct. Builders are at the mercy of their contractors and suppliers. So the issues my wife and I have experienced here are difficult to fix. Bloomfield offers an overall good house for the price, but I look forward to the day when customer service and pride in craftsmanship are adequately incentivized by big builders. ... More

The whole experience has been amazing. Thank you to Andy on the Sales side and Greg our builder for doing a wonderful job building our beautiful home! We appreciate all your time and help. Thank you Bloomfield homes!

Response time from the builder after the sale was unacceptable. There were items that needed attention that were discovered post closing. The builder did not respond nor address the issues that needed attention or repairs in a timely manner.

trust worthy and reliable commitment dedication always there for the consumer