Bloomfield Homes Reviews in Dallas, TX

The biggest problem was that the supervisor was not here and that we had to point out problems that the working contractors were causing. We had a water leak after the stud walls were in place that never got address until we had to call it in to get fixed. We had 3 times they had to cut holes in the sheet rock to work on electric plugs that didn’t work. Each time fixing them and then having to go back and cut them out again. We still have a electric plug out side the back porch that doesn’t work. We had to have the framing contractor come back and place ceiling hangers where trusses were installed that were never put in place. I think a lot of these problems would not have occurred if there was a supervisor on hand to correct these mistakes. ... More

Although my home is beautiful I had several issues that I was concerned about that were incomplete several things had to be changed several things had to be corrected and there is still a lot of problems with the building of my home but I plan to file a request to have each and every item fixed and hopefully they will all be fixed thank you

Since materials and the housing market went through the roof, customer service, holding up to agreements and finishing build errors have gone straight downhill. It’s sad to realize 3 months in and just a few things left to correct and complete, I and my new home no longer seem matter to Bloomfield. I understand the market has shaken builders and buyers, but customer service should never be sacrificed in any industry or market.

The home was built in the time frame stated by the sales person and was kept abreast of its progress. I feel that issues with fixing items that need to be corrected after closing moved slower than normal. We paid extra for ceramic floor upgrade but floor was not protected during interior painting and has areas of paint smudge that are hard to clean. I feel that the workers need to be better supervised to take care of the minor details.

I am happy with my new house, One thing I would like to mention here that the sales manager or construction manager should spend more time with the buyer to explain all items in the house to avoid extra costs to the buyer in case if the buyer wants to modify or change something in the house after closing...Many buyers are not professional in house construction and design. Please address this poin to the associated team

The allure of the home was that in the neighborhood there were various elevations. The homes were built in different styles versus cookie cutter homes. I love the bar, atty of different stone and brick combinations in the elevations floor plans. Unfortunately; I discovered lots of defects some have been properly repaired in a few. I’m still waiting on. When I did my exterior walk on the home, I don’t recall seeing the hairline cracks on both sides of the home. When I moved in, I noticed the cracks had been filled in with some type of silicone. I will give home some more time to settle and would like exterior cracks to be replaced with brick. A used faucet was put on the kitchen sink and outdoors a couple of weeks after they moved in a Spicket knob broke off, and I had to shut off my water. The plumber came out. Mason has been great with communicating and getting contractors out to repair some of the things, but I don’t know who knew about the cracks but someone did because they were repaired with silicone. Thank you for this opportunity for me to give feedback! ... More

Our buying experience was alright. We originally wanted to purchase a different house, toured it, and were ready to make an offer when one of the assistants said they were holding it for a couple who wanted to come look at it later. We toured another home and liked it and decided to put an offer in on it. Of course the other home fell through shortly after we signed papers for this home. Overall quality is mediocre. Finding a few blue tape items were never touched, towel holders falling out of wall, closet doors warped, areas they never touched up on with paint, paint freckles all over the tile, the list goes on. All of these are minor, but makes me question what we’ll find later down the road. ... More

This was an experience to never be forgotten really. very nerve racking and they tried to keep us up to date as possible but yea, very very stressful. but that the nature of new construct after the pandemic.

Site management continually says That’s shaykh you signed on the contract and do not understand technical issues surrounding the issue between us what electrical. Contractor and charters service on two story homes. Staff provided contact list for services contacts that was out of date and had to be corrected. Poor attention to detail

Have to stay on top of things, caught a few errors

The overall experience was great. Follow up on issues found after the walkthrough and inspection was not the best. Compared to the other builders in the area, this would be my first choice.

What was advertised as move in ready has been anything but! There were damages throughout the home we found on move in day and it has taken numerous attempts to make things right. Our customer service rep has been great but the quality of work is lacking and created unnecessary stress and inconveniences.

We have a beautiful home, and the buying process was easy but, we wish we had all items fixed before we closed. It is all most impossible to get anyone out here to do anything now. It has been almost two months and we still have a drainage problem and we never got cable installed? Other than that we like our community.

Atleast you have to use tankless water heater. Doors and paints are less quality materials.

Sales Manager Jeff at Bloomfield Homes Aubrey, TX was great at walking us through the whole process and updated us on each stage. Decided to get a private inspector in Phase 2 and well, let me just say I’m glad I did. If you are building I’d recommend to often visit home and take pictures (keep them for records). Inspection before closing Phase 3 was great and they had to fix all listed on the list. Now, the workmanship was average for the value of the home. I dislike how they do cocking, very tacky. Also, I moved in before they finished doing everything, I wish I didn’t close unless all was complete. Once you move in, it’s a whole new chapter to get some things fixed even with your One Year Warranty. Overall, I think for the value of the home, they could do a better job and not rush to get things done. With these unprecedented times I’m see more quantity than quality. No choice but to enjoy my home and upgrade slowly. Thank you Bloomfield homes. ... More

Very good design and location.

Price was high by the time the house was built. They added a higher shower for my tall son. Did not repair concrete that they pointed out in our walk through.

We still waiting for repairs issues. One bathroom don’t have a mirror, and the material on the cabinets is to bad and cheap!

The overall experience was good. Bill eas great to work with. On the other hand, Matt was unprofessional and could not be trusted to respond as requested or not at all. He failed to communicate or address issues that were presented.

My wife and I purchased a Bloomfield home in Melissa, TX. The experience from the sales office to the design appointment was wonderful. Once we broke ground and began construction is when we started seeing things. Specifically, during construction, there was one area that was not framed correctly according to the blueprints. We mentioned this as soon as we noticed it in October of 2020 to our project manager Sam. He said this will get corrected at a later time. Weeks go by, and no resolution. Finally, they do a little work around, but it still looks terrible. We closed on the house in March of 2021. After countless texts and calls to Sam and corporate, we finally got them to reframe the area. This would’ve been an extremely easy fix if it was addressed initially in October. We were told by Sam that the architects don’t think about the people in the field when drawing plans. He said each framing crew puts their own “touch” on the plan. Finally, we just got all of this taken care of. Other than that, process was smooth and we love our home. ... More

Great home, just issues found prior to closing still not being addressed.

Love the layout of the house. as I am the lady of the house. I wish guest beth room cabinet should have least some drawers and Shelves. little thinks to make more useful for dally leaving easier. even it cost more people will love .and pay.

Inferior cabinets poor design with age may have major problems. Inferior dishwasher. House built on sloop which makes it difficult to use side yard access. There are two gates one on each side of house, but the air conditioning unit one one side of house prevents access to yard. Some electrical outlets placed wrong in bedrooms. Master bed room tub too small for a tall person. don't understand why they install base boards and door casings before floors. Then they put a lot of caulk under base boards. That look dosent look professional and unfinished. Why not put the floors down first then base boards and no caulk. I wouldn't mind working for them I would do my best to get these changes fixed right on each build. No problem at all with sales he was top notch and knew his product. Professionel all the time. ... More

There were a few hiccups throughout the home buying and build of our home. They were taken care of eventually, but after moving in we discovered the rushed low quality workmanship that went into repairs and all around build of our home. Window height is not consistent and not sealed fully. Overspray of paint and stain in front and back porch. It is evident that a “good enough, hurry and get it done” mentality was used in building our home.

I would love to have all of my new home buyer issues addressed before my one year timeframe lapses. I love my home but when lights don’t work, doors won’t stay closed and alarm system malfunctions with poor customer service response I cannot leave a positive response. Would like for this not to be my case. Please help!!