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Bloomfield Homes Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Bloomfield Homes.
Read all 936 verified reviews from homeowners that built a new home with Bloomfield Homes in the Dallas area. Dallas homeowners have rated Bloomfield Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Bloomfield Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Bloomfield Homes in Dallas Area
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Customer Reviews
Bloomfield Homes - Before my house were build I have high expectations from Bloomfield,
- Kevin P.
- Verified HomeBuyer
- January 04, 2022
- Wylie, TX
Before my house were build I have high expectations from Bloomfield, but when pandemic hit oh-boy it changes everything!!! Since it’s my first time to build a house, every weeks I decided to went up to my house and check how is the progress were handle. 1) House frame: (Attic)they’re using wood that it should be in a trash! There is no way these kind of wood can nailed into house frames in attic and pass the inspection!!!lol 2) Sheetrock cutting were unprofessional special at the corner! The gap was opened and never filled up. 3) Started from down stair go up to Attic. Plywoods only ...
Bloomfield Homes responded:
Hi, Kevin. I do apologize that this has been your experience. If you would like to contact someone in corporate to discuss these issues, please call Mike McCord at 972.877.1508.
Total Score 4
Quality 1
Trustworthiness 2
Value 5
Responsiveness 1
Great House sub-par subcontractors.
- Brett W.
- Verified HomeBuyer
- May 29, 2020
- Aubrey, TX
Consider your experiences throughout the process, including the initial purchase, design and options selection, during the build, at final inspection, and during your final move-in: Spec home not much room for customizations How would you describe the quality and value of your new home? When we signed our purchase agreement we thought the home would be amazing but when we did our final inspection/walkthrough there were many cosmetic issues that I wouldn’t think would happen from a “quality” builder like Bloomfield. Which is usually indicative of poor subtractors. Since move in we’ve had ...
Total Score 4
Quality 1
Trustworthiness 1
Value 3
Responsiveness 4
The sales person and finance persons, were above and beyond
- Terry P.
- Verified HomeBuyer
- February 22, 2021
- Justin, TX
I have a lot of little issues that are taking multiple visits to resolve or are not getting resolved at all.
Bloomfield Homes responded:
We apologize for your experience. Will you please send your contact information and a detail list of your issues to John Matney? He may be reached at johnmatney@bloomfieldhomes.net or by calling 817-764-3507. Thank you very much.
Total Score 4
Quality 1
Trustworthiness 2
Value 1
Responsiveness 2
Buyer
- Corey W. F.
- Verified HomeBuyer
- July 25, 2023
- Mesquite, TX
Great experience I really liked working with John
Bloomfield Homes responded:
We appreciate your feedback, Corey, and glad to hear you enjoyed working with John. Welcome to the Bloomfield family!
Total Score 3
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Could have been better.
- Anonymous
- Verified HomeBuyer
- January 26, 2022
- Forney, TX
We were not able to get upgrades we requested. Slab was poured early for plumbing requests. We did not have walk-thru prior to sheetrock installation and some outlets were no in our preferred locations. At times some frustration having appointments delayed or rescheduled. If not for a sound deal and some resolutions made, this rating would be less.
Bloomfield Homes responded:
We appreciate your feedback and apologize for any issues throughout your experience. We are glad to hear of resolutions and wish you the best in your new Bloomfield home!
Total Score 3
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Great build, poor planning with utility services
- James Z.
- Verified HomeBuyer
- October 13, 2021
- Rockwall, TX
Overall, Bloomfield builds a great home. The only issues we had were a result of poor communication with the developer and utility services such as AT&T internet. Once we moved in we didn't have internet for a month. In addition, the pre wiring completed by the builder for internet is outdated. AT&T has had fiber direct for quite sometime now and the wires that are hanging (eye sore, hide them in a box) out of the closet are of no use. Finally, we have had to go to the post office to collect our mail as the developer failed to communicate with the post office and have keys ordered for ...
Bloomfield Homes responded:
Thanks for your constructive feedback, James. We are always wanting to know how we can improve and provide a great home building experience. Thanks for choosing Bloomfield and we wish you many years of joy and memories in your new home!
Total Score 3
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Bloomfield Homes - Once I signed contract I never heard from anyone
- Charles G.
- Verified HomeBuyer
- September 10, 2019
- Royse City, TX
Once I signed contract I never heard from anyone
Total Score 3
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Tommy needs to be held accountable
- Herbert L M.
- Verified HomeBuyer
- June 19, 2024
- Forney, TX
Tommy was my sales rep in the Treesfarm phase (Desoto TX) and he was horrible. He was rarely available, made a critical mistake with my paper work, and a flat out liar. He constantly boasted about how my home was his 7th sale that week. He was fortunate because this subdivision just happens to be about 50k to 70k cheaper with double the land than any of the other phases in the vicinity. Therefore he felt like he didn't have to do any real work. I'm a home inspector and I have inspected at least 300 plus Bloomfield Homes in my career. This is the reason I purchased. I love what I've seen and ...
Bloomfield Homes responded:
Herbert, we are truly sorry for your experience. Please feel free to contact Mike McCord at 972-877-1508 to discuss your concerns. We wish you many happy years in your Bloomfield Home and are so happy to have you in the Bloomfield family.
Total Score 3
Quality 4
Trustworthiness 3
Value 5
Responsiveness 4
It was my first house getting built from the ground,, Made a mistake on the color outside and wanted to change it. But they said I was too late at. But they would.
- Raynard D.
- Verified HomeBuyer
- September 19, 2023
- Mesquite, TX
Make sure you know exactly. What color you won't inside and outside your house done, Because they will not change the color later. Be certain on what you want done up front., Because there will be no changes later.
Bloomfield Homes responded:
Thank you for your feedback. The reason we do not allow changes once selections have been made is that it slows down production times and is costly and inefficient. Various trades are involved, and materials like brick and stone take months to deliver once ordered. We wish you many happy years in your Bloomfield Home. ...
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Processes were slow and getting answers was difficult at times
- Nesha W.
- Verified HomeBuyer
- April 05, 2022
- Forney, TX
The 3rd party contractors were sloppy. There didn’t seem to be much care of respect for the property they worked on. Sod was not laid the best. Paint was literally everywhere from door to door. Gouges in the floors. Stains in my sink and tubs. Kitchen counter tops were stained. For such high cost high quality homes, the 3rd party contractors should be better. The lack of wi-fi capable products in 2022 is also a bit shocking. There should be at the very least an option to install smart devices without having to be restricted to one company.
Bloomfield Homes responded:
Hi Nesha, thank you for your feedback and we apologize for any issues during your build. We are always looking for ways to improve the home building experience for our buyers and are committed to providing you a quality warranty experience. For any outstanding issues, please fill out the Warranty Request Form on our website and someone will reach out to you. We appreciate your patience during these unprecedented times and wish you many happy years in your new Bloomfield home! ...
Total Score 3
Quality 3
Trustworthiness 5
Value 5
Responsiveness 3
We Closed, But There Was Plenty of Room for Improvement
- Demetris P.
- Verified HomeBuyer
- August 25, 2024
- Waxahachie, TX
Overall, the home was here as we agreed, but there a lot of things that could have been done better. Issue: Certain things were decided for us that could have taken our input. Discussion: While this is not a total custom build, a few preferences decisions could have been requested to make the experience better. For example, the builders mistakenly put an outlet on our fire place. Mistakes happen, which is okay, but they could have asked us if we wanted it or not. Instead, they just left it there and wired the entire living area through it. Recommendation: Indy should pose more ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 5
The title company was great.
- Anonymous
- Verified HomeBuyer
- March 12, 2024
- Mesquite, TX
I do not wish to do so at this time.
Total Score 3
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Built a Bloomfield home
- Anonymous
- Verified HomeBuyer
- April 11, 2023
- Anna, TX
Chris and Brandon were great to work with. Some materials Bloomfield uses are not equal in quality to the price of the home.
Bloomfield Homes responded:
We appreciate your feedback and hope you are enjoying your new home and new community. Thanks for choosing Bloomfield at West Crossing!
Total Score 3
Quality 3
Trustworthiness 5
Value 2
Responsiveness 5
My home buying experience was not like
- Malcolm M.
- Verified HomeBuyer
- January 17, 2023
- Red Oak, TX
My home buying experience was not how I thought it would be.after we closed and moved in we found a lot of things that needed to be addressed.but should have been addressed before we moved in.we are still finding things that needs to be addressed.they are being addressed but slowly. It’s just that a home that cost this much money for us everything inside and out should have been more on point. I know some things might be found,but not this much.
Bloomfield Homes responded:
We appreciate your feedback, Malcolm, and apologize for any issues throughout your build. We strive to provide quality service during and after closing. If you have any outstanding items still needing to be addressed, please fill out the Warranty Request Form on our website. We hope to resolve all issues so you can enjoy many years in your new home. ...
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Bloomfield Homes - I purchased at the beginning of the pandemic and dealt with supply
- Deborah M.
- Verified HomeBuyer
- August 16, 2022
- Anna, TX
I purchased at the beginning of the pandemic and dealt with supply shortages, etc. so purchasing now may be quite a different experience, but it was frustrating when you're expecting 8-10 months for a build and it takes 17 months. Overall at the end I am happy with the house and since I locked in my price before the surge in prices ended up with a good equity in my house.
Bloomfield Homes responded:
We appreciate your feedback, Deborah, and your patience throughout the building process. We are glad to hear it was worth it and you are happy with your home. Welcome to the Bloomfield family!
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
6 months delay
- Fabian M.
- Verified HomeBuyer
- July 13, 2022
- Aubrey, TX
It is really hard to give a review on a product that for one reason or another was delayed 6 months. However, I would like to give 5 stars to Travis for his great job and effort to try to finish our home despite all the external issues. I’ve been in the house for a month and I’m really enjoying the house. There are a few minor issues that Bloomfield needs to come back to fix but overall I love my house.
Bloomfield Homes responded:
We appreciate your feedback, Fabian, as well as your patience with the build. We love to hear you are enjoying your new home. If you have any outstanding warranty items that need to be addressed, please fill out the Warranty Request Form on our website and someone will get back to you! ...
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Still have things to be completed. Trim missing in corner under car Etc
- Gay G.
- Verified HomeBuyer
- June 28, 2022
- Kaufman, TX
Mike is good pretty good at communication but overall not the best especially with the finance company.. The part of contract that we had to sale our home by roofing stage. But the Bloomfield is an estimate which essentially could have put us homeless with the estimate on Bloomfield’s side. We ended up purchasing a home which we had no choices. The plumbing line had to be worked on x2 in the first week due to construction debris not being taken care of. The water to the dishwasher was not connected. The fence is bars showing one side then not on then showing then not no consistency with it. ...
Bloomfield Homes responded:
Thanks for your feedback, Gay, and we apologize for any issues throughout your build. We strive to provide quality warranty services, if you any outstanding warranty requests, please fill out the form on our website and someone will get back to you. IF you wish to speak with someone from our corporate office please contact VP of Sales & Marketing, Mike McCord at 972-877-1508. We are glad you're grateful with your build and wish you many happy years in your new home. ...
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Love the house however we feel a few items could have been better.
- Nathanael M.
- Verified HomeBuyer
- February 24, 2021
- Anna, TX
Matt and Sam were great. Our one issue was a couple promises were either missed or miscommunicated. We were told we could get the cabinet handles (in their sample showroom) but when we closed on the house the cabinets had no handles. We were then told they don’t normally add handles. We were not told that initially and it added to the feeling that we were told things at the beginning in order to get the sale. We were also promised a half glass back door that never happened. Post close, we’ve seen multiple social media posts from our neighbors that they’ve had similar experiences.
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
Style of home and large third car garage
- Terry P.
- Verified HomeBuyer
- November 10, 2020
- Midlothian, TX
Cabinets in kitchen and bathroom not thought out very well. Existing patio not large enough.
Bloomfield Homes responded:
Terry, thank you for your valuable feedback. We will take your suggestions into consideration in the future.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Too many issues for a new build
- LaVonda B.
- Verified HomeBuyer
- May 16, 2020
- Melissa, TX
I feel that there were corners cut when building this home. I can’t name ALL of them because there are so many. My thought is they had new workers that were starting out and my house was the test dummy. I would have liked my home to be of the same quality as the model home but one all the issues are fixed this could be a good home.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Overall happy but could have been much better
- Anonymous
- Verified HomeBuyer
- September 15, 2022
- Argyle, TX
We went into contract mid-build. Framing and roof were completed. The builder was not very flexible with changing design choices. It was very much take it or leave it. There were many things that could have been changed such as fixtures, faucets and door hardware that we were not allowed to change. In fact after just two change requests we were told to stop asking. I get that it was a seller's market but we had to spend nearly $20K after closing on items that the builder could have let us change mid-build. Super frustrating and I won't be buying another Bloomfield Home.
Bloomfield Homes responded:
We appreciate your feedback and apologize for any issues after closing and throughout you build. If you have any outstanding warranty items that need to be addressed, please fill out the form on our website and someone will get back to you.
Total Score 3
Quality 4
Trustworthiness 4
Value 2
Responsiveness 4
Bloomfield Homes - So the over home buying experience will come in various way.
- Anonymous
- Verified HomeBuyer
- May 19, 2022
- Waxahachie, TX
So the over home buying experience will come in various way. Closing was great as it was quick and well organize with all documents. The financing part was the headache and will remain anonymous on who we started out with but it was confusing, unclear and at time very degrading in communications. The lender we closed with made it clear and less stress with clearer numbers that made sense in my decision to change lender. The staff that works directly with Bloomfield are great, straightforward and to the point and I appreciate each staff I have met on this journey. I don’t have a great review ...
Bloomfield Homes responded:
We appreciate your feedback and patience throughout your build. Wishing you the best in your new home!
Total Score 3
Quality 4
Trustworthiness 4
Value 2
Responsiveness 4
Value for the price paid
- Charles P.
- Verified HomeBuyer
- August 18, 2021
- Aubrey, TX
We like our home & location.
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Bloomfield Homes - This was my 1st and only home buying experience, so I have nothing
- Cristina A.
- Verified HomeBuyer
- August 10, 2021
- DeSoto, TX
This was my 1st and only home buying experience, so I have nothing to compare this to. This review is just my opinion. In general they did meet my expectations. They are definitely not perfectionists. I have heard horror stories about other builders, my experience was overall/generally positive.
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Channa was Great
- Anita B.
- Verified HomeBuyer
- June 13, 2021
- Little Elm, TX
Channa was great. She was always available, the job site was clean and any issues were addressed. I'd work again with Channa any day. I'd never work with Patrice again, and the selection process was chaotic and ridiculous. I've turned numerous friends and family away from Bloomfield at union park because of Patrice.
Bloomfield Homes responded:
Thank you, Anita, for your honest feedback. We value your opinion and will work harder to be our best. We sincerely apologize for your experience. I hope you will give us another chance and tell your friends we are working to improve the buyer selection process experience. Thank you. ...
Total Score 3
Quality 5
Trustworthiness 1
Value 5
Responsiveness 3
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