Bloomfield Homes Reviews in Dallas, TX

Channa was great. She was always available, the job site was clean and any issues were addressed. I'd work again with Channa any day. I'd never work with Patrice again, and the selection process was chaotic and ridiculous. I've turned numerous friends and family away from Bloomfield at union park because of Patrice.

The buying experience was very uncommon. Our home was vandalized with racial graffiti before we moved in, also there was 2 skunks in our attic yes SKUNKS the day we moved in , and to not having running water for almost 2 days because of broken pipes with the irrigation system.

Poor Design center. Too small and cluttered. Design center in Frisco was in upstairs room. Difficult/impossible for Handicap clients to access.

Matt and Sam were great. Our one issue was a couple promises were either missed or miscommunicated. We were told we could get the cabinet handles (in their sample showroom) but when we closed on the house the cabinets had no handles. We were then told they don’t normally add handles. We were not told that initially and it added to the feeling that we were told things at the beginning in order to get the sale. We were also promised a half glass back door that never happened. Post close, we’ve seen multiple social media posts from our neighbors that they’ve had similar experiences.

Framing material was just fair. Many pieces were not in the best of shape yet workers still used them even after we brought it to their attention. Concrete laid was very wavy, holes in various spots, one corner completely fell apart. Brought it to their attention as we didn't want to have this be an issue when the flooring got laid and apparently they didn't fix it because we had to have 2 section of flooring relayed and some of our furniture still does not lay flat to the floor. Painting, texture fair. Paint is a very poor grade of paint and for the price paid for this home, should have better quality and workmanship. On the plus side design of the home is outstanding which is why we decided to continue with the purchase and rework things after the warranty period of the 1st year is over. We will not be recommending Bloomfield which is a shame because your designs and the community we are in is great. You need to hire better construction personnel who take pride in the work they do as if the home was theirs. ... More

Staff is rude and unprofessional.

Cabinets in kitchen and bathroom not thought out very well. Existing patio not large enough.

We have had a number of issues with our new home. These have ranged from a massive leak in the utility room that damaged the drywall to unfinished areas under the sink. Our latest issue seems to be another water leak that has led to a water bill for 25,000 gallons of water and what seems to be a loose screw or wire that was in the garbage disposal (our first use of it was greeted by a sharp metallic sound). We enjoy the home and it looks nice, but it just feels like a never ending chain of problems that we have to deal with. My wife felt so very good about the home when we bought it. She was excited and it felt like it would be some place she could make her own and that she would enjoy. As of now, I feel she has become a bit exasperated with the home. There just seems to be always another issue that is going on as we continue to live here (its been about 2-3 weeks that we have lived in our home now). ... More

After about 6 weeks in our home it seems to be of good quality; however they appear to be slow in fixing the list of items identified during final walk through and during our first days in the home. There is a lack of communication on the status of any action being taken on the list.

Now that I’ve lived in the house for a few months. Quite a few things I’ve noticed around the house that are a result of lack of craftsmanship or a lack of oversight in holding the contractors/vendors accountable. Fixtures and faucets not centered. Dings or paint flaws in the sheetrock. Some grout or sealant issues on flooring/cabinetry work. Windows not properly sealed causing airflow to come in. Driveway is all scratched up from contractors and some plastic bag trash is literally showing through the cement. Laid sod over rocks and trash. Lots of screws and nails laying around. The attention to detail or oversight is not there. The contractors that work in the neighborhood are constantly leaving trash everywhere on new builds, Etc…. No one should move into their new home and deal with these issues. Now with the builder and sale reps, they’ve routinely been attentive and responsive in resolving some of these issues along with providing move-in perks and workability with lenders. Very friendly people At the end of the day though, they can’t mask what is actually being paid for, and that is the house and quality of work or lack there-of that’s being put in. “Slap ‘em up and get ‘em in” is kind of the vibe I’m getting, slow down and provide more craftsmanship ... More

I want to share my negative experience with ArrowBrooke’s sales manager, Jeff. Throughout the process, I felt that he treated me poorly and acted in a condescending manner. He often dismissed my questions with comments like “what do you mean, I don’t understand you” or “I already told you,” which made me feel disrespected. Additionally, he did not allow my sister to accompany me to view the house, which I felt was unreasonable and unprofessional. His overall attitude came across as controlling and belittling, and I felt bullied during the entire process. Because of this behavior, I decided to limit my interactions with Jeff and communicated only through the construction manager, Josh, who was much easier to work with. ... More

Immediately off to a bad start when the water line was in the middle of the closet floor and had to be rerouted. Workers were not careful to protect the work of others. Brand new cabinets and counters had paint from painters not bothering to cover them before painting. Painters cleaned up in the brand new sink leaving paint and scratches. Someone used the microwave and got sauce all over the inside and left it dirty. Workers would leave trash like food wrappers and spilled food on the floors and counters. Workers made holes for ducts in the wrong places which led to an immediate need for a roof repair. Another vent went straight through the kitchen ceiling and had to be removed and rerouted, followed by a ceiling repair. The electricians didn’t hit their targets either. An extra switch added so we could turn out lights in the bedroom without getting out of bed, was placed no where near where the bed goes, so we still have to get out of bed. Cabinets were installed with a drawer that didn’t fit so paint was damaged. Another cabinet had a crack and was left for us to find the problem instead of dealing with it. Brick work is decent but with some really wide patches of mortar in some places. Also, mortar was dropped and left on patios and now patios look dirty because they didn’t bother cleaning up after themselves. Damage to trim both inside and outside was not patched, just simply painted over. Tile floor could be smoother. Lots of high and low tiles. Grout was sloppy. Holes in grout and grout left on tile surface. Also, even though tile people covered with cardboard to protect, cleaner removed it prematurely and painters got paint overspray everywhere during touch up’s. Shower glass installed wrong left us with a leak. There is more but you should get the idea. All this is bad enough but the site foreman didn’t catch anything on his own. We had to point out the problems along the way. He didn’t even do a blue tape walk of his own. The excuse was it was too cold during the cold spell this winter, but the house had heat. Both the foreman and sales person acted like we were just hard to please for wanting things to be right. They kept telling us everything would look great before closing but after more than a month we are still dealing with workers coming to do warranty work to correct the problems, which is a huge inconvenience. ... More

I liked the pricing of the house compared to competitors and also the customization options. Things looked okay until I saw the insulation methodology. The thing I can't digest is the usage of cardboard for weather barrier which coupled with the workmanship which is mediocre. So I am gonna have to live in a noisy, leaky, uncomfortable house with potential mold and pest problems. I expect better quality house for paying over a half million dollar. They are also rubbing it in by using weather barrier with 1in foam for all the houses that are currently under construction aroind my house.

Front and back yard are uneven and garage and front concrete aren't correctly put in place

Please make sure you check all drawers and cabinets. Most drawers throughout the house are extremely hard to open as if they are off the track.

Lots of poor work in build. Walls are very crooked. Tile is not level in many places, cracked in transition from hall to rooms. Paint was not good either. Garage door is spotty around the edges(common when checking neighbors). Texture incomplete on every wall. Sanding not done. Garage door has already snapped the wall it’s connected to. Also very common when looking at other builds. Landscaping not leveled. Lots of drainage issues, will need to install a drain system to remove puddles in yard. First time I mowed I found massive holes in the yard that were filled with bricks. Overall, the work feels very rushed. ... More

I am very please with my Sell manager experience but the Project manager experience wasn't good at all. Given my experience, I would still recommend Bloomfield. I love our home for the most part but I would not recommend building with the Project manager for our home. Again, I think that Bloomfield is a very good builder but we just had a bad experience with our Project manager.

On the day of closing we saw many issues left unaddressed but it wasn’t admitted properly. Coming to the cleaning of the home we saw dirty fans, paint on carpet and also on the flooring and when we ask regarding those builder mentioned it is our perspective. Never excepted that answer. Finally we excepted a better look of our new home

Not pleased with the staff and their response time, regarding concerns. Contractors were messy, inconsiderate of property and patched up a lot of flaws. Project manager had poor communication skills and failed to monitor job site to ensure accuracy. Third home purchased and this was the only place the agent did not show appreciation by sending a housewarming gift, not even a plant :( Wish I had given the commission to someone more hospitable/appreciative.

Very little or no information has been provided during the construction stages. I feel like I paid an extra 25K comparatively with my neighbors who have closings upcoming. I don’t know why I got this price even after going through all the painful booking process in 2021 nov. old property manager doesn’t give any information or any incentives to any one. Very limited interior upgrades available comparatively with other builders. New property manager is complete opposite. I felt like I should have bought home in 2023 with new property manager.

Make sure you select the appliances and features yourself. I was shown a model house with a nicer look and appliances, but it's not what I got. The standard features are cheap.

We will reach out to the gentleman that walked with us and ask when he expects to complete his punch list. We also need to reach out to the warranty department we have three windows with broken seel. So far we are happy with the home.

We had multiple communication issues. I never felt like the updates we received were accurate. Several items from our walk through that were pointed out to fix that did not get fixed.

What is good is you can choose your lot and home design. The price stays the same after you sign no matter what hapoens invthe matket. What is bad is the communication. They had an issue with the heating and air unit due to demand. We got an explanation but no details. When we questioned it we got a snotty email back. Many times telling us they will give us our earnest money back and this lead to a lack of trust for us. All we wanted was details. They did not put liners in the bathtubs, which bothered us and led to scratches. We are still waiting on some punch-out items to be fixed. Overall when we look at the other home builders as the homes go up, ours is built with similar quality standards as the other builders minus the tub liners. ... More

Not happy with the quality of workmanship and very long wait time without any reasonable explanation. There are multiple small issue all around the house which makes you feel like buying a used home rather than the brand new house. We did not want them to delay the closing to address those little issues, due to our existing extended lease expiration date. I know, there is warranty available to address those issues which is very nice to know but as I said,I would expect them to be done properly at first place in a BRAND NEW home. Also, I have observed, some certain plans are built by different contractors and they are built way faster than some homes.I know multiple people that has closed 2-3 earlier than us ,even though they have signed the contract 2-3 months later than us which is not fair and that should be planned properly. ... More