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- Dallas, TX
Bloomfield Homes Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Bloomfield Homes.
Read all 936 verified reviews from homeowners that built a new home with Bloomfield Homes in the Dallas area. Dallas homeowners have rated Bloomfield Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Bloomfield Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Bloomfield Homes in Dallas Area
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Customer Reviews
Bloomfield Homes - The building process was nothing like it should have been.
- Ryan H.
- Verified HomeBuyer
- May 04, 2022
- Anna, TX
The building process was nothing like it should have been. We were never updated on issues going on. The day we moved in the HVAC system was not working due to unfinished work. Dishwasher did not work and unfinished trim and paint work. Had to have someone come out because the attic was not fully insulated. This is due to poor project management and people not checking the work of others and making sure everything is completed and in proper working order.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
New home , more problems
- Anonymous
- Verified HomeBuyer
- April 26, 2022
- Aubrey, TX
Bloomfield has my respect as far as price guarantee, the issue is more promoted time of completion vs actual time of completion. You can tell things were left undone and unchecked in order to rush the closing date. Completion was 6 months after projected date causing extensions to leases and have a high rate mortgages as well. Most materials used are good quality though
Bloomfield Homes responded:
We appreciate your feedback as it helps us improve the home building experience for our home buyers. We apologize for any communication issues with the closing date and hope your experience after closing has bettered. Please fill out the warranty request form on our website for any outstanding warranty issues and someone will reach out to you. We wish you many happy years in your new home! ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Bloomfield Homes - Response time from the builder after the sale was unacceptable.
- Anonymous
- Verified HomeBuyer
- September 23, 2021
- DeSoto, TX
Response time from the builder after the sale was unacceptable. There were items that needed attention that were discovered post closing. The builder did not respond nor address the issues that needed attention or repairs in a timely manner.
Bloomfield Homes responded:
We apologize that it has taken longer to respond to your items needing attention. We will work hard to do better in the future. I want to make sure that you have the link to fill out your warranty requests. ...
Total Score 3
Quality 3
Trustworthiness 3
Value 5
Responsiveness 1
Quality of home for the money.
- Thomas S.
- Verified HomeBuyer
- September 07, 2021
- Anna, TX
Bloomfield builds a beautiful home, however upon move in we experienced one problem after another.
Bloomfield Homes responded:
We are very sorry that you have had this experience. Our Warranty Department will work hard to make the warrantied repairs. Thank you.
Total Score 3
Quality 2
Trustworthiness 2
Value 5
Responsiveness 3
Warranty
- Mostafa H.
- Verified HomeBuyer
- August 24, 2021
- Lavon, TX
The home buying process was more or less OK. But the issue of (1) multiple cracks on the concrete floor of the garage, front and back porch and driveway, (2) nonfunctioning garage door opener on the move-in day, (3) a dead tree in the backyard, (4) blocked master bath tub faucet on the move in day and (5) malfunctioning one AC unit within two weeks (not yet resolved after almost one month now) do not say something good about it.
Bloomfield Homes responded:
Thank you, Mostafa. I understand your frustration and apologize. This is an unprecedented time with the pandemic. Our warranty service manager for Grand Heritage will continue to communicate and address your warranty issues as efficiently as possible. Thank you.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Bloomfield Homes - Glad to be finally be in the house
- Anonymous
- Verified HomeBuyer
- July 14, 2021
- Little Elm, TX
Glad to be finally be in the house
Total Score 3
Quality 4
Trustworthiness 2
Value 5
Responsiveness 1
Bloomfield Homes - It's a nice house, but attention to details were very low.
- Jose G.
- Verified HomeBuyer
- July 13, 2021
- DeSoto, TX
It's a nice house, but attention to details were very low. I called my builder to attend details in bath tube, sprinklers, door bell, to name some.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Not a good experience
- Anonymous
- Verified HomeBuyer
- April 13, 2021
- Waxahachie, TX
The buying experience was very uncommon. Our home was vandalized with racial graffiti before we moved in, also there was 2 skunks in our attic yes SKUNKS the day we moved in , and to not having running water for almost 2 days because of broken pipes with the irrigation system.
Bloomfield Homes responded:
We are very sorry for this experience. We agree this experience is uncommon. Thank you for reaching out so that we could get your irrigation system repaired.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Materials & Workmanship
- Nolan J.
- Verified HomeBuyer
- February 24, 2021
- Aubrey, TX
Framing material was just fair. Many pieces were not in the best of shape yet workers still used them even after we brought it to their attention. Concrete laid was very wavy, holes in various spots, one corner completely fell apart. Brought it to their attention as we didn't want to have this be an issue when the flooring got laid and apparently they didn't fix it because we had to have 2 section of flooring relayed and some of our furniture still does not lay flat to the floor. Painting, texture fair. Paint is a very poor grade of paint and for the price paid for this home, should have ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Great house - few issues not resoved
- Anonymous
- Verified HomeBuyer
- September 10, 2019
- Royse City, TX
Bloomfield makes a great and very pretty house. We have had a few minor (not showstopper) issues including missing trim and minor adjustments as needed. We were hit with a $700 water bill the first month as the sprinkers had been adjusted to settle the sod - it had not been communicated to us to dial back the sprinklers and even when we did to the suggest values there was still a lot of water being used.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Customer Satisfaction
- Ardis M.
- Verified HomeBuyer
- July 16, 2019
- Grand Prairie, TX
We purchased a spec house. Although there were a lot of thing we couldn't change, we were still pretty satisfied in the beginning. After we moved into our house, there were some things that needed to be fixed. The service was slow. My wife and I work, so we had to take off or wait until the weekend. We continue to find subpar things such as windows not sealed properly, scratches on the countertops, etc. Most of these things are fixed. I love my home but the service could be better.
Bloomfield Homes responded:
Customer satisfaction is extremely important to us and we are very sorry to hear that we did not meet your expectations. Thank you Ardis for providing your review, for we will use this to improve our shortcomings in this area. Regarding any outstanding issues, I have emailed the service manager for your community and you should be hearing from him today. If you do not, please do not hesitate to contact us at corporate ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Cabinetry
- Keidric D.
- Verified HomeBuyer
- May 30, 2023
- Midlothian, TX
Please make sure you check all drawers and cabinets. Most drawers throughout the house are extremely hard to open as if they are off the track.
Bloomfield Homes responded:
Thank you for your review, Keidric. Should you have any outstanding warranty issues, please fill out the request form on our website and someone from your community will get back to you. We hope you are enjoying your new home.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Poor craft, feels rushed
- Brandon S.
- Verified HomeBuyer
- May 09, 2023
- Lavon, TX
Lots of poor work in build. Walls are very crooked. Tile is not level in many places, cracked in transition from hall to rooms. Paint was not good either. Garage door is spotty around the edges(common when checking neighbors). Texture incomplete on every wall. Sanding not done. Garage door has already snapped the wall it’s connected to. Also very common when looking at other builds. Landscaping not leveled. Lots of drainage issues, will need to install a drain system to remove puddles in yard. First time I mowed I found massive holes in the yard that were filled with ...
Bloomfield Homes responded:
Brandon, we appreciate your feedback and apologize for any issues throughout your build and after closing. If you haven't done so already, please fill out the warranty request form on our website (https://www.bloomfieldhomes.com/warranty) and your service manger will get back to you. We strive to provide a quality warranty experience and want you to be 100% satisfied with your new home. If you wish to speak with someone at our corporate office about these issues, please contact VP of Sales & Marketing, Mike McCord, at 972-877-1508. ...
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 5
Great Sell Manager Experience but Bad Project Manager Experience
- Anonymous
- Verified HomeBuyer
- March 30, 2023
- Royse City, TX
I am very please with my Sell manager experience but the Project manager experience wasn't good at all. Given my experience, I would still recommend Bloomfield. I love our home for the most part but I would not recommend building with the Project manager for our home. Again, I think that Bloomfield is a very good builder but we just had a bad experience with our Project manager.
Bloomfield Homes responded:
We appreciate your feedback and apologize for any issues that came up during your home building experience with us. Thanks for recommending Bloomfield, we wish you the best in your new home.
Total Score 3
Quality 4
Trustworthiness 1
Value 5
Responsiveness 1
BitterSweet Homeownership
- Anonymous
- Verified HomeBuyer
- February 15, 2023
- Waxahachie, TX
Not pleased with the staff and their response time, regarding concerns. Contractors were messy, inconsiderate of property and patched up a lot of flaws. Project manager had poor communication skills and failed to monitor job site to ensure accuracy. Third home purchased and this was the only place the agent did not show appreciation by sending a housewarming gift, not even a plant :( Wish I had given the commission to someone more hospitable/appreciative.
Bloomfield Homes responded:
We apologize for any communication issues throughout your build as we value our homeowners and strive to provide a quality experience. If you wish to speak with someone from our corporate office about these issues, please contact Director of Sales, Paul Conedera, at (214) 493-8152. ...
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 1
It was just ok.
- Jason G.
- Verified HomeBuyer
- January 31, 2023
- Rockwall, TX
We had multiple communication issues. I never felt like the updates we received were accurate. Several items from our walk through that were pointed out to fix that did not get fixed.
Bloomfield Homes responded:
We do apologize for your experience and I have communicated your concerns to corporate. If you have any warranty issues, please fill out a warranty request form here https://www.bloomfieldhomes.com/warranty. Thank you.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Good and bad experience
- Anonymous
- Verified HomeBuyer
- January 22, 2023
- Rockwall, TX
What is good is you can choose your lot and home design. The price stays the same after you sign no matter what hapoens invthe matket. What is bad is the communication. They had an issue with the heating and air unit due to demand. We got an explanation but no details. When we questioned it we got a snotty email back. Many times telling us they will give us our earnest money back and this lead to a lack of trust for us. All we wanted was details. They did not put liners in the bathtubs, which bothered us and led to scratches. We are still waiting on some punch-out items to be fixed. Overall ...
Bloomfield Homes responded:
We appreciate your feedback and apologize for any communication issues throughout your build. We strive to provide a quality experience for our homebuyers before, during and after closing. If you still have any outstanding items that need to be addressed, please fill out the warranty request form on our website. We hope you enjoy your new home and new community. ...
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 2
Good Community to raise a family
- Anonymous
- Verified HomeBuyer
- December 25, 2022
- Wylie, TX
Not happy with the quality of workmanship and very long wait time without any reasonable explanation. There are multiple small issue all around the house which makes you feel like buying a used home rather than the brand new house. We did not want them to delay the closing to address those little issues, due to our existing extended lease expiration date. I know, there is warranty available to address those issues which is very nice to know but as I said,I would expect them to be done properly at first place in a BRAND NEW home. Also, I have observed, some certain plans are built by ...
Bloomfield Homes responded:
Thank you for your feedback. We take all of the comments to heart. The pandemic and supply chain issues caused many unforeseen delays and complications. We appreciate your patience in this process. Our warranty department will be happy to address any of the items needing repair. Please be sure to fill out a warranty service request on our website. https://www.bloomfieldhomes.com/warranty ...
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Poor craftsmanship and didn’t not oversea workers of home from start to finish
- Mark C.
- Verified HomeBuyer
- April 05, 2022
- Aubrey, TX
While the price was reasonable and the communication with sales person was good, the overall quality and craftsmanship of the home was very poor. We are still dealing with plumbing issues and things that should have been taken care of prior to closing. Lastly, wiring in attic is all over and not neatly attached to rafters or in a conduit.
Bloomfield Homes responded:
We are always looking for ways to improve the home building experience for our home buyers, so we appreciate your feedback, Mark. We are also committed to providing you a quality warranty experience for any outstanding issues once filling out the Warranty Request Form on our website. We apologize for any issues during your build and wish you many memorable years in your new Bloomfield home. ...
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 4
Low quality materials and hardware
- Vishnu B.
- Verified HomeBuyer
- March 11, 2022
- Aubrey, TX
Quality of materials and hardware is low. Build quality is below average.
Bloomfield Homes responded:
We appreciate your feedback, Vishnu, and are always looking for ways to improve our home owner's experience. Wish you the best in your new Bloomfield home.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 1
Management???
- Joel W.
- Verified HomeBuyer
- August 29, 2021
- Melissa, TX
If someone from Bloomfield that has authority sees this, I've written you as well. Where was the project manager? I brought up several concerns that were flat out ignored (work wasn't completed properly for warranty purposes). We did a punch list walk through 2 weeks before closing and half the items weren't completed. Had to get a painter over to at least handle all the baseboard touch ups from the wood flooring because I didn't have time to mess with delaying movers and dealing with having all furniture shifted to get to it. Other items, like patching missing trim, was left undone. ...
Bloomfield Homes responded:
Thank you, Joel, for your feedback. We are apologize for your experience. I have been in touch with your Construction Manager and he has been in contact with you to address your issues. If you need to speak to someone in our corporate office, please contact Scott Masters at 972-975-7559. Thank you. ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Bloomfield Homes - Bloomfield is an ok builder for the price.
- Elgin M.
- Verified HomeBuyer
- July 26, 2021
- DeSoto, TX
Bloomfield is an ok builder for the price.
Total Score 3
Quality 1
Trustworthiness 3
Value 4
Responsiveness 3
The purchase and closing of the property went smoothly. Very knowledgeable and helpful sales staff.
- LYNDA W.
- Verified HomeBuyer
- December 08, 2020
- Melissa, TX
All in all, I feel like the home is a well-built home. However, the attention to the detail work is lacking - trim work, paint, caulking, granite cuts & fireplace stone.
Bloomfield Homes responded:
Would you please send your contact information to me at angela@bloomfieldhomes.net. I will forward your information to someone who will contact you regarding your issues. Thanks.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Not totally satisfied
- Marcus R.
- Verified HomeBuyer
- May 07, 2020
- Waxahachie, TX
Upon the closing of our home, there where some final items that where supposedly done that was not. The under laying of our kitchen cabinets where not painted all the way through. The mantle on the fireplace is still leaning to this day. The quality of the paint was disturbing because it easily stains and wipes off easily. The landscaping is full of rocks and rebar was left around the backyard and a huge one in the ground on the side of the house. The chalking around the wood is expanding, and the house wasn’t cleaned on our closing day and the lawn was not cut. I was very disappointed with ...
Bloomfield Homes responded:
We are want you to be satisfied and we strive to meet your expectations. Please contact our Warranty Service Department https://bloomfieldhomes.com/warranty/ so that someone can contact you and get these issues taken care of. Thank you for bringing this to our attention so that we have an opportunity to address your ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Needs Improvement but overall it was ok.
- Terence F.
- Verified HomeBuyer
- July 09, 2019
- Anna, TX
The overall buying experience I can say was pretty seamless but a lot of that I contribute to our real estate agent, she is amazing, keeps us at arms lengths of issues that arise. She kept us at ease the whole time. Reassured us that it was all going to work out. Bloomfield was always nice and all but definitely once we got in the home, it took 2 weeks to get our pool key, took over a month to get the people to come out for the security system and that customer service was horrible and to be honest it was disappointing that Bloomfield only provides a BASIC security system, no camera on the ...
Bloomfield Homes responded:
Congratulations on your new home in Anna! Thank you for sharing your feedback. We would like to apologize for your negative customer service experience. We are looking into this issue with the security company and hope to resolve it promptly. I have sent an email to the property manager regarding the paint in your master and kitchen. If you do not hear back from him in the next week, please give us a call at ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
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