- New homes
- Bloomfield Homes
- Reviews
- Dallas, TX

Bloomfield Homes Reviews in Dallas, TX
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Dallas Homeowners Have to Say About Bloomfield Homes.
Read all 974 verified reviews from homeowners that built a new home with Bloomfield Homes in the Dallas area. Dallas homeowners have rated Bloomfield Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Bloomfield Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Bloomfield Homes in Dallas Area
View Homes
Customer Reviews
Bloomfield Homes
- Anonymous
- Verified HomeBuyer
- June 11, 2019
- Grand Prairie, TX
Punch list items linger, no pre-walk they to catch things before owner did, construction crews keep roads blocked and dirty, neighborhoods sales rep was difficult to work with
Bloomfield Homes responded:
Thank you for taking the time to write a review, we really appreciate the information you provided. We are sorry to hear that your experience was anything less than exceptional and would like the chance to remedy any unpleasantness you may have experienced. Please contact Mike McCord at 972-877-1508 or email him at mikemccord@bloomfieldhomes.net so we can resolve any issues you may be having with your home as soon as ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
No attention to detail
- Timothy M.
- Verified HomeBuyer
- April 16, 2019
- Red Oak, TX
Wish I could give 5 stars because I love my house. Unfortunately this process has been horrible. My home was consistently left wide open even getting close to completion. My family and it we almost attacked by German Shepherds that we habitating in my upstairs living space. Our home is still not complete as per the contract. We closed on our home believing all punch items were done. That was not the case. There was broken cabinets, cracked tile, thresholds missing brick and a few other things incomplete. We've been in almost two months and still dealing with issues. Our yard will be ...
Bloomfield Homes responded:
We are very sad to hear that you did not have a better experience with your home buying process. We have reached out to the service manager and it looks as though some of the issues you refer to in your review have been taken care of already and others are scheduled to be addressed in the near future. Please keep us posted on the resolution of these issues and let us know if there is anything else we can help you ...
Total Score 3
Quality 3
Trustworthiness 3
Value 5
Responsiveness 2
So-so experience w/ overdue punch items
- Anonymous
- Verified HomeBuyer
- July 20, 2024
- Little Elm, TX
Overall the experience has been just okay. There were a number of issues brought up during our walkthrough that are still unresolved after 10 weeks of living in our home. Promised due dates continue to be missed.
Bloomfield Homes responded:
We apologize for any inconvenience you've experienced since moving in and for any delays you have experienced regarding repairs and maintenance. Please don't hesitate to reach out again with any future issues with the builder or community manager.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Very bad experience in between the transition of old hardware to new hardware
- Dheeraj J.
- Verified HomeBuyer
- March 26, 2024
- Little Elm, TX
I was not intimated about the transition of hardware, the time i signed the house and then there was transition and i got a house with some new and some old hardwares with different colour combinations. I asked them to replace to any of the one alike combinations but i got a very good response saying that we can’t do anything its “corporate decision” Apart from this mismatch, pretty satisfied with the overall construction and the quality.
Bloomfield Homes responded:
Hi, Dheeraj. I understand the confusion about the transition of old and new hardware. We are so glad to hear that otherwise, you are pleased with your new home. We are glad to have you as part of the Bloomfield Homes family and we wish you many years of happiness in your new home. ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Nice Home, nice design, not best quality
- Mike A.
- Verified HomeBuyer
- February 13, 2024
- Justin, TX
Bloomfield has nice design options and homes at reasonable pricing, but they charge for almost everything to upgrade. We’re happy with our home but found a lot of issues with the details and workmanship. They are responsive and try to solve the problems however. I would say they are an average builder from my experience. Probably wouldn’t not use them again if I had the choice.
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 4
2022 Bloomfield home review
- Chad L.
- Verified HomeBuyer
- July 16, 2022
- Midlothian, TX
Scott was a pleasure to work with throughout the process. Assisted in choosing the best home model and lot. Had a multitude of delays and hiccups along the way that Scott was task with keeping me abreast of, even though almost nine were of his doing. I feel the quality and workmanship of the home suffered because of a lack of supervision throughout the home building process. The trades are in such demand that I think builders are willing to sacrifice quality just to get someone on site. Many of the delays we suffered, in my opinion, we’re absolutely avoidable if our build would have been ...
Bloomfield Homes responded:
Thanks for your feedback, Chad. We also appreciate your patience throughout the build and hope your experience post closing has improved. We wish you many joy-filled years in your new home!
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Long time coming
- Richard P.
- Verified HomeBuyer
- June 26, 2022
- Aubrey, TX
We contracted for our home in Nov of 20 with a projected completion date of Oct 21 but did not get to close on it until April of 22 in the Oak Hill Ranch development in Cross Roads. Bloomfield honored everything in the contract which was greatly appreciated. We were told about some of the delays that were associated with supply shortages and or damaged materials all during a global pandemic to boot. However, our sales manager left in late 2021 so transitioning to his replacement added to our overall frustration with lack of communication by Bloomfield team members. Frequently we asked for ...
Bloomfield Homes responded:
We appreciate your feedback, Richard, and apologize for any issues or lack of communication during your build. We also appreciate your patience as we strive to provide a great experience for our home buyers. If you wish to speak with someone from our corporate office about these issues, please contact Director of Sales, Scott Masters, at (972) 975-7559. We hope you are enjoying your new home and wish you many happy years in it. ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Eye Opening Buying Experience
- Robert N.
- Verified HomeBuyer
- May 08, 2022
- Aubrey, TX
The experience was very negative, drawn out for 2 years and we had to constantly have 3rd party inspections in order to get the home halfway constructed correctly.
Bloomfield Homes responded:
We sincerely apologize for any issues during your build and appreciate your patience during these unprecedented times. If you would like to speak to someone at our corporate office about these items, please contact our Director of Sales, Scott Masters at 972.975.7559. We wish you many years of happiness in your beautiful home. ...
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 3
Bloomfield Homes - The building process was nothing like it should have been.
- Ryan H.
- Verified HomeBuyer
- May 04, 2022
- Anna, TX
The building process was nothing like it should have been. We were never updated on issues going on. The day we moved in the HVAC system was not working due to unfinished work. Dishwasher did not work and unfinished trim and paint work. Had to have someone come out because the attic was not fully insulated. This is due to poor project management and people not checking the work of others and making sure everything is completed and in proper working order.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
New home , more problems
- Anonymous
- Verified HomeBuyer
- April 26, 2022
- Aubrey, TX
Bloomfield has my respect as far as price guarantee, the issue is more promoted time of completion vs actual time of completion. You can tell things were left undone and unchecked in order to rush the closing date. Completion was 6 months after projected date causing extensions to leases and have a high rate mortgages as well. Most materials used are good quality though
Bloomfield Homes responded:
We appreciate your feedback as it helps us improve the home building experience for our home buyers. We apologize for any communication issues with the closing date and hope your experience after closing has bettered. Please fill out the warranty request form on our website for any outstanding warranty issues and someone will reach out to you. We wish you many happy years in your new home! ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Bloomfield Homes - Response time from the builder after the sale was unacceptable.
- Anonymous
- Verified HomeBuyer
- September 23, 2021
- DeSoto, TX
Response time from the builder after the sale was unacceptable. There were items that needed attention that were discovered post closing. The builder did not respond nor address the issues that needed attention or repairs in a timely manner.
Bloomfield Homes responded:
We apologize that it has taken longer to respond to your items needing attention. We will work hard to do better in the future. I want to make sure that you have the link to fill out your warranty requests. ...
Total Score 3
Quality 3
Trustworthiness 3
Value 5
Responsiveness 1
Quality of home for the money.
- Thomas S.
- Verified HomeBuyer
- September 07, 2021
- Anna, TX
Bloomfield builds a beautiful home, however upon move in we experienced one problem after another.
Bloomfield Homes responded:
We are very sorry that you have had this experience. Our Warranty Department will work hard to make the warrantied repairs. Thank you.
Total Score 3
Quality 2
Trustworthiness 2
Value 5
Responsiveness 3
Warranty
- Mostafa H.
- Verified HomeBuyer
- August 24, 2021
- Lavon, TX
The home buying process was more or less OK. But the issue of (1) multiple cracks on the concrete floor of the garage, front and back porch and driveway, (2) nonfunctioning garage door opener on the move-in day, (3) a dead tree in the backyard, (4) blocked master bath tub faucet on the move in day and (5) malfunctioning one AC unit within two weeks (not yet resolved after almost one month now) do not say something good about it.
Bloomfield Homes responded:
Thank you, Mostafa. I understand your frustration and apologize. This is an unprecedented time with the pandemic. Our warranty service manager for Grand Heritage will continue to communicate and address your warranty issues as efficiently as possible. Thank you.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Bloomfield Homes - Glad to be finally be in the house
- Anonymous
- Verified HomeBuyer
- July 14, 2021
- Little Elm, TX
Glad to be finally be in the house
Total Score 3
Quality 4
Trustworthiness 2
Value 5
Responsiveness 1
Bloomfield Homes - It's a nice house, but attention to details were very low.
- Jose G.
- Verified HomeBuyer
- July 13, 2021
- DeSoto, TX
It's a nice house, but attention to details were very low. I called my builder to attend details in bath tube, sprinklers, door bell, to name some.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Not a good experience
- Anonymous
- Verified HomeBuyer
- April 13, 2021
- Waxahachie, TX
The buying experience was very uncommon. Our home was vandalized with racial graffiti before we moved in, also there was 2 skunks in our attic yes SKUNKS the day we moved in , and to not having running water for almost 2 days because of broken pipes with the irrigation system.
Bloomfield Homes responded:
We are very sorry for this experience. We agree this experience is uncommon. Thank you for reaching out so that we could get your irrigation system repaired.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Materials & Workmanship
- Nolan J.
- Verified HomeBuyer
- February 24, 2021
- Aubrey, TX
Framing material was just fair. Many pieces were not in the best of shape yet workers still used them even after we brought it to their attention. Concrete laid was very wavy, holes in various spots, one corner completely fell apart. Brought it to their attention as we didn't want to have this be an issue when the flooring got laid and apparently they didn't fix it because we had to have 2 section of flooring relayed and some of our furniture still does not lay flat to the floor. Painting, texture fair. Paint is a very poor grade of paint and for the price paid for this home, should have ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Great house - few issues not resoved
- Anonymous
- Verified HomeBuyer
- September 10, 2019
- Royse City, TX
Bloomfield makes a great and very pretty house. We have had a few minor (not showstopper) issues including missing trim and minor adjustments as needed. We were hit with a $700 water bill the first month as the sprinkers had been adjusted to settle the sod - it had not been communicated to us to dial back the sprinklers and even when we did to the suggest values there was still a lot of water being used.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Customer Satisfaction
- Ardis M.
- Verified HomeBuyer
- July 16, 2019
- Grand Prairie, TX
We purchased a spec house. Although there were a lot of thing we couldn't change, we were still pretty satisfied in the beginning. After we moved into our house, there were some things that needed to be fixed. The service was slow. My wife and I work, so we had to take off or wait until the weekend. We continue to find subpar things such as windows not sealed properly, scratches on the countertops, etc. Most of these things are fixed. I love my home but the service could be better.
Bloomfield Homes responded:
Customer satisfaction is extremely important to us and we are very sorry to hear that we did not meet your expectations. Thank you Ardis for providing your review, for we will use this to improve our shortcomings in this area. Regarding any outstanding issues, I have emailed the service manager for your community and you should be hearing from him today. If you do not, please do not hesitate to contact us at corporate ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Cabinetry
- Keidric D.
- Verified HomeBuyer
- May 30, 2023
- Midlothian, TX
Please make sure you check all drawers and cabinets. Most drawers throughout the house are extremely hard to open as if they are off the track.
Bloomfield Homes responded:
Thank you for your review, Keidric. Should you have any outstanding warranty issues, please fill out the request form on our website and someone from your community will get back to you. We hope you are enjoying your new home.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Poor craft, feels rushed
- Brandon S.
- Verified HomeBuyer
- May 09, 2023
- Lavon, TX
Lots of poor work in build. Walls are very crooked. Tile is not level in many places, cracked in transition from hall to rooms. Paint was not good either. Garage door is spotty around the edges(common when checking neighbors). Texture incomplete on every wall. Sanding not done. Garage door has already snapped the wall it’s connected to. Also very common when looking at other builds. Landscaping not leveled. Lots of drainage issues, will need to install a drain system to remove puddles in yard. First time I mowed I found massive holes in the yard that were filled with ...
Bloomfield Homes responded:
Brandon, we appreciate your feedback and apologize for any issues throughout your build and after closing. If you haven't done so already, please fill out the warranty request form on our website (https://www.bloomfieldhomes.com/warranty) and your service manger will get back to you. We strive to provide a quality warranty experience and want you to be 100% satisfied with your new home. If you wish to speak with someone at our corporate office about these issues, please contact VP of Sales & Marketing, Mike McCord, at 972-877-1508. ...
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 5
Great Sell Manager Experience but Bad Project Manager Experience
- Anonymous
- Verified HomeBuyer
- March 30, 2023
- Royse City, TX
I am very please with my Sell manager experience but the Project manager experience wasn't good at all. Given my experience, I would still recommend Bloomfield. I love our home for the most part but I would not recommend building with the Project manager for our home. Again, I think that Bloomfield is a very good builder but we just had a bad experience with our Project manager.
Bloomfield Homes responded:
We appreciate your feedback and apologize for any issues that came up during your home building experience with us. Thanks for recommending Bloomfield, we wish you the best in your new home.
Total Score 3
Quality 4
Trustworthiness 1
Value 5
Responsiveness 1
BitterSweet Homeownership
- Anonymous
- Verified HomeBuyer
- February 15, 2023
- Waxahachie, TX
Not pleased with the staff and their response time, regarding concerns. Contractors were messy, inconsiderate of property and patched up a lot of flaws. Project manager had poor communication skills and failed to monitor job site to ensure accuracy. Third home purchased and this was the only place the agent did not show appreciation by sending a housewarming gift, not even a plant :( Wish I had given the commission to someone more hospitable/appreciative.
Bloomfield Homes responded:
We apologize for any communication issues throughout your build as we value our homeowners and strive to provide a quality experience. If you wish to speak with someone from our corporate office about these issues, please contact Director of Sales, Paul Conedera, at (214) 493-8152. ...
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 1
It was just ok.
- Jason G.
- Verified HomeBuyer
- January 31, 2023
- Rockwall, TX
We had multiple communication issues. I never felt like the updates we received were accurate. Several items from our walk through that were pointed out to fix that did not get fixed.
Bloomfield Homes responded:
We do apologize for your experience and I have communicated your concerns to corporate. If you have any warranty issues, please fill out a warranty request form here https://www.bloomfieldhomes.com/warranty. Thank you.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Good and bad experience
- Anonymous
- Verified HomeBuyer
- January 22, 2023
- Rockwall, TX
What is good is you can choose your lot and home design. The price stays the same after you sign no matter what hapoens invthe matket. What is bad is the communication. They had an issue with the heating and air unit due to demand. We got an explanation but no details. When we questioned it we got a snotty email back. Many times telling us they will give us our earnest money back and this lead to a lack of trust for us. All we wanted was details. They did not put liners in the bathtubs, which bothered us and led to scratches. We are still waiting on some punch-out items to be fixed. Overall ...
Bloomfield Homes responded:
We appreciate your feedback and apologize for any communication issues throughout your build. We strive to provide a quality experience for our homebuyers before, during and after closing. If you still have any outstanding items that need to be addressed, please fill out the warranty request form on our website. We hope you enjoy your new home and new community. ...
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 2
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.