Bloomfield Homes Reviews in Dallas, TX

We have had a number of issues with our new home. These have ranged from a massive leak in the utility room that damaged the drywall to unfinished areas under the sink. Our latest issue seems to be another water leak that has led to a water bill for 25,000 gallons of water and what seems to be a loose screw or wire that was in the garbage disposal (our first use of it was greeted by a sharp metallic sound). We enjoy the home and it looks nice, but it just feels like a never ending chain of problems that we have to deal with. My wife felt so very good about the home when we bought it. She was excited and it felt like it would be some place she could make her own and that she would enjoy. As of now, I feel she has become a bit exasperated with the home. There just seems to be always another issue that is going on as we continue to live here (its been about 2-3 weeks that we have lived in our home now). ... More

After about 6 weeks in our home it seems to be of good quality; however they appear to be slow in fixing the list of items identified during final walk through and during our first days in the home. There is a lack of communication on the status of any action being taken on the list.

I've been in my home one month and 10 days and due to carelessness have had a water leak. I've been without the complete use of my kitchen since May 28th. The Bloomfield representative has been excellent getting the situation resolved, however nothing was offered for this inconvenience until I asked. One can expect some things to be corrected but not a water leak.

I wish someone would have fully explained that there is three years of home automation service included with the purchase. The home automation company began calling me on my way home from closing and was very pushy making me think they were just another salesman. Warranty department needs improvement. I called in a warranty issue on December 4 and was never contacted by the subcontractor. Almost a month went by and I had to contact the subcontractor and begin the process with them. I specifically asked Bloomfield if the A/C units were conventional units or heat pumps and was told they were conventional. Wrong answer. They are heat pumps. ... More

My overall experience in building with Bloomfield Homes was just okay nothing to rave about. Communication from the builders was not proactive and the overall quality of materials and workmanship is below expectations. When selecting upgrades, It's important to keep in mind that you paying for the aesthetics not the aesthetics, quality material, and quality workmanship. For example, selecting shaker cabinets and the premium kitchen upgrade came with visible nail holes, rail hardware that doesn't support the drawers, and dinged-up drawers. We are also still trying to clean up residual gunk that was left on our upgraded tile floors... During the final walk-through, we were constantly reminded that those items were just “cosmetic” issues and that would be fixed... ... More

The house is very nice whoever did the yard did a terrible job. The slope in the back yard is huge, there is missing sod and very uneven. I would be embarrassed to claim the workmanship.

1. Mailbox keys were lost and took 4 weeks to get resolved. 2. Trim on kitchen island was not adhered and came off. Hoffman came and repaired. 3. Drawer on kitchen island is hard to close. Hoffman came and repaired but I don't believe the fix will last. 4. Cabinets have scuff marks that were supposed to be repaired by contractor but did not happen. 5. Was supposed to receive a paint and trim touchup kit but that did not happen. 6. Utilized Guardian security which is recommended by Bloomfield and was told some of the security features do not work with the dimmer switch installed on the front porch and should be replaced with a rocker switch but this is not covered by warranty. 7. Fence in front of AC unit should have an access gate. If there is an issue. a repair tech will have to walk completely around the house on hazardous sloped landscape. ... More

I understand that Covid is messed a lot of things up, but to take more than 13 months for basic house is ridiculous. Also, not to be able to make any changes at all was frustrating. You should call yourself Bloomfield track homes. I will say that the communication or lack there of was the biggest issue for us. From the salesman to the builder it was terrible. And the attitude that we were so lucky to even be getting a house when there were so many on the waiting list. We still over paid for a basic home, but I guess we should be grateful. This is our 4th home to build and by far the worst experience. ... More

Getting small things repaired for a new construction home is a challenge. The warranty people are responsive but the time frame to follow through with getting things fixed end up being delayed Example: Dishwasher, floors, fence, and tub need repair in my new construction home. Scheduling for warranty items only occur during the week day from 8:00-5:00, so it's challenging to get things fixed when you work. I'm still waiting on touch up paint to be delivered and I was told that it would be left in the house when I did the orientation. Overall, I like my new home and I think the finishes are beautiful. but it requires multiple requests for additional time and follow-up check-ins in with the warranty people to get things fixed. I will also note that this is not my first purchase of a home. This is my 3rd home and the 2nd home that I purchased was also a new construction home. I didn't have this many issues that needed to be fixed with either of the other two homes so my expectations were that I wouldn't have to have as many things fixed in my house if I bought a new home. ... More

I had a Bloomfield home built that was suppose to be ready by December but I didn't close until mid March. I hired a private inspector who found several things that needed to be fixed prior to moving in. Most things were minor but Bloomfield made it seem as if it wasn't a big issue. Well if you are having a brand new house built then you want it to look and feel new. Upon moving in some of those things were still not fixed and additionally I found several other things. After only living in the house for a month my closet racks have ripped from the wall causing all of my clothes to fall down and the tile has chipped on the floor. After trying to have security installed, we realized there was no scuttle hole cut out to have attic access. With Bloomfield being a reputable builder, I am very dissatisfied with the way my house was thrown together. I would definitely recommend anyone building a home to hire your own inspector prior to closing and make sure any findings are all fixed. ... More

I like the floor plan but the quality of workmanship is poor.

Great sales agent and beautiful designs. However, not as perfect as you think, you will find a few minor mistakes but they’re very cooperative .

Burke was amazing but I felt that his hands were tied on certain issues, one classic example is I wanted cat six or cat seven cable runs for high speed connection and because it was outrageously expensive I didn’t do it and now I’m paying the price for it because my Internet is very very slow and its because of the cabling… I am very very disappointed in your contractors they do terrible work, leave trash everywhere, you have to keep going back and have them redo things over and over again, I would be more than happy to talk to one of your executives about this experience, if I’m spending a half a million on a house I expect nothing but perfection. Even to this day I’m still having issues with several things in the house that could’ve been prevented by doing better quality work and having more experience contractors that care about what they do instead of just throwing things together, please have somebody contact me I would be more than willing to go over quite a few items ... More

It was far from a smooth experience from start to finish and we closed over 2 months behind schedule. We do feel like they delivered a quality home once everything was finally done. Communication should have been substantially better. We went through 2 different project managers and a couple of different sales managers. I had to always be 2 steps ahead of them to catch mistakes.

- floor gouge repaired with putty that doesn’t match floor. - granite countertops not sealed. - fireplace insert not secured and doesn’t align with the gas on/off port. - painting not completed. Builder placed blue tape around the house, but didn’t go back and fix. - pvc pipe into garage not sealed around hole. Again, blue tape, but no fix. - stove top pilot light doesn’t work on burner. - oven clock doesn’t keep time correctly. - bathtub has gouges and scratch marks. Warranty has covered some. Hopefully, we can get the rest fixed by them.

Staff is rude and unprofessional.

Punch list items linger, no pre-walk they to catch things before owner did, construction crews keep roads blocked and dirty, neighborhoods sales rep was difficult to work with

Wish I could give 5 stars because I love my house. Unfortunately this process has been horrible. My home was consistently left wide open even getting close to completion. My family and it we almost attacked by German Shepherds that we habitating in my upstairs living space. Our home is still not complete as per the contract. We closed on our home believing all punch items were done. That was not the case. There was broken cabinets, cracked tile, thresholds missing brick and a few other things incomplete. We've been in almost two months and still dealing with issues. Our yard will be torn up some time this week because the sprinkler line wasn't run to it's own meter as per Glenn Heights regulations. For all these things to be comoleted I've had to miss time off work. Our home is beautiful but I can't recommend Bloomfield to friends with good faith. ... More

Overall the experience has been just okay. There were a number of issues brought up during our walkthrough that are still unresolved after 10 weeks of living in our home. Promised due dates continue to be missed.

I was not intimated about the transition of hardware, the time i signed the house and then there was transition and i got a house with some new and some old hardwares with different colour combinations. I asked them to replace to any of the one alike combinations but i got a very good response saying that we can’t do anything its “corporate decision” Apart from this mismatch, pretty satisfied with the overall construction and the quality.

Bloomfield has nice design options and homes at reasonable pricing, but they charge for almost everything to upgrade. We’re happy with our home but found a lot of issues with the details and workmanship. They are responsive and try to solve the problems however. I would say they are an average builder from my experience. Probably wouldn’t not use them again if I had the choice.

Scott was a pleasure to work with throughout the process. Assisted in choosing the best home model and lot. Had a multitude of delays and hiccups along the way that Scott was task with keeping me abreast of, even though almost nine were of his doing. I feel the quality and workmanship of the home suffered because of a lack of supervision throughout the home building process. The trades are in such demand that I think builders are willing to sacrifice quality just to get someone on site. Many of the delays we suffered, in my opinion, we’re absolutely avoidable if our build would have been properly managed along the way. Overall, Bloomfield appears to be a good company but their lack of supervision on our home build process cost us much time and consequently money. ... More

We contracted for our home in Nov of 20 with a projected completion date of Oct 21 but did not get to close on it until April of 22 in the Oak Hill Ranch development in Cross Roads. Bloomfield honored everything in the contract which was greatly appreciated. We were told about some of the delays that were associated with supply shortages and or damaged materials all during a global pandemic to boot. However, our sales manager left in late 2021 so transitioning to his replacement added to our overall frustration with lack of communication by Bloomfield team members. Frequently we asked for updates and or a schedule on when we could expect work to be done. It was hard to get them to respond and it felt like we were constantly initiating the dialog not them pushing us information. We did not obtain an actual closing date until the week of closing. While the team delivered on almost everything we asked for, they were more reactive than proactive in the final stages of the build, having to correct some improperly installed items. We were also put through an exercise to replace our flooring choice to keep things moving forward, but Bloomfield had no info or samples of the possible replacement flooring to look at or compare quality and warranty. In the future Bloomfield please do a better job of sticking to the schedule you set and have someone give frequent updates to buyers and be prepared with alternative solutions if needed, so they can understand along the way. ... More

The experience was very negative, drawn out for 2 years and we had to constantly have 3rd party inspections in order to get the home halfway constructed correctly.

The building process was nothing like it should have been. We were never updated on issues going on. The day we moved in the HVAC system was not working due to unfinished work. Dishwasher did not work and unfinished trim and paint work. Had to have someone come out because the attic was not fully insulated. This is due to poor project management and people not checking the work of others and making sure everything is completed and in proper working order.