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- Dallas, TX
Bloomfield Homes Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Bloomfield Homes.
Read all 936 verified reviews from homeowners that built a new home with Bloomfield Homes in the Dallas area. Dallas homeowners have rated Bloomfield Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Bloomfield Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Bloomfield Homes in Dallas Area
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Customer Reviews
Good people and process but minimal quality build
- Sravan M.
- Verified HomeBuyer
- April 24, 2024
- Justin, TX
I liked the pricing of the house compared to competitors and also the customization options. Things looked okay until I saw the insulation methodology. The thing I can't digest is the usage of cardboard for weather barrier which coupled with the workmanship which is mediocre. So I am gonna have to live in a noisy, leaky, uncomfortable house with potential mold and pest problems. I expect better quality house for paying over a half million dollar. They are also rubbing it in by using weather barrier with 1in foam for all the houses that are currently under construction aroind my house.
Bloomfield Homes responded:
Dear ...
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 3
Takes a while to respond
- Roger Daniel A.
- Verified HomeBuyer
- April 05, 2024
- Forney, TX
Front and back yard are uneven and garage and front concrete aren't correctly put in place
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Excepted a Better Look
- Bhavishya M.
- Verified HomeBuyer
- March 29, 2023
- Melissa, TX
On the day of closing we saw many issues left unaddressed but it wasn’t admitted properly. Coming to the cleaning of the home we saw dirty fans, paint on carpet and also on the flooring and when we ask regarding those builder mentioned it is our perspective. Never excepted that answer. Finally we excepted a better look of our new home
Bloomfield Homes responded:
Bhavishya, we appreciate your feedback and want to apologize for any issues that happened around your closing. We are glad to hear it was addressed and your home looks better. Enjoy many years in your new home and new community.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
Worst experience with property manager treating new home buyers.
- Nishanth K.
- Verified HomeBuyer
- February 14, 2023
- Wylie, TX
Very little or no information has been provided during the construction stages. I feel like I paid an extra 25K comparatively with my neighbors who have closings upcoming. I don’t know why I got this price even after going through all the painful booking process in 2021 nov. old property manager doesn’t give any information or any incentives to any one. Very limited interior upgrades available comparatively with other builders. New property manager is complete opposite. I felt like I should have bought home in 2023 with new property manager.
Bloomfield Homes responded:
We apologize for any issues throughout your build, Nishanth, and appreciate you letting us know as we value our homeowners and strive to provide a quality experience. At Bloomfield, the contract price is the price you pay and incentives vary per community, per home, and might not always be offered in every community. If you wish to speak with someone from our corporate office about these issues, please contact VP of Sales & Marketing, Mike McCord, at 972-877-1508. We appreciate your patience and hope you will enjoy your new home and new community. ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Shop around before buying a new house
- Shoaib S.
- Verified HomeBuyer
- February 07, 2023
- Aubrey, TX
Make sure you select the appliances and features yourself. I was shown a model house with a nicer look and appliances, but it's not what I got. The standard features are cheap.
Bloomfield Homes responded:
We appreciate your feedback, Shoaib. We hope you enjoy your new home and new community.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 2
Bloomfield Homes - We have been in our new home for about 6 weeks and we still have
- George Aubrey C.
- Verified HomeBuyer
- August 30, 2022
- Lavon, TX
We have been in our new home for about 6 weeks and we still have things that they promised to fix and we have sent them multiple emails with no response.
Bloomfield Homes responded:
Hi George, we apologize for the delays and appreciate you letting us know. Please submit a warranty request on our website or contact your service manager and they will be able to help you out. We wish you the best in your new home.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
No attention to detail or quality of workmanship
- Anonymous
- Verified HomeBuyer
- March 29, 2022
- Royse City, TX
Zero builder quality checks on trades as house is built. Cheap plastic windows and siding. They let the city inspectors do the review for code and fix only what the inspectors require, versus what should be fixed per construction norm. They will not fix defects in phase but prefer to try to close and have it fixed by warranty if they agree. Sprinkler system PVC depth about 1-2 inches so it will freeze and break. Flower beds consist of unsecure stones just laid on top of the ground, and then clay placed inside the bed on top of original grass that was never removed. Beds are full of ...
Bloomfield Homes responded:
We appreciate your feedback and apologize for any issues during your build. We are always looking for ways to improve the home building experience for our home buyers. We are also committed to providing you a quality warranty experience for any outstanding issues once filling out the Warranty Request Form on our website. If you'd like to speak with someone at out corporate office, please contact our VP of Sales, Mike McCord at 972-877-1508. ...
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 3
After care unacceptable and treated rudely.
- Thomas B.
- Verified HomeBuyer
- March 03, 2022
- Lavon, TX
Still have issues with yard and standing water, fence is way above the ground at the gates and my dog has been able to get out constantly. Construction on the homes beside me are noisy and loud music...sides of house are horrendous.
Bloomfield Homes responded:
Hi, Thomas. We do sincerely apologize for your experience. Our Warranty Request form can be found on our website here: https://bloomfieldhomes.com/warranty/. If you would like to speak to someone at our corporate office, please contact Mike McCord at 972.877.1508. Please leave your name, address, email, phone and let him know the best way to get in touch with you. Thank you for bringing this to our attention. ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Lack of communication
- Shane N.
- Verified HomeBuyer
- August 17, 2021
- Melissa, TX
We have a large white pipe sticking up in the back yard that we knew nothing about it was late in the build. Then come to find out at the closing table that it has to stay because it belongs to the community behind us and that there is an easement so it has us limited to what we can do in the back yard. Back yard is slopped pretty bad as well makes it almost unusable for the kids to play.
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 2
Not a good Experience.
- Cedric Y.
- Verified HomeBuyer
- July 21, 2021
- Rockwall, TX
Before and after closing I have ask them to come and clean excess paint and grout off the floors. It looks terrible! I’m pretty sure this wouldn’t be acceptable if the shoe was on the other foot. So Bloomfield is not in my good graces as I write this.
Total Score 3
Quality 2
Trustworthiness 2
Value 5
Responsiveness 1
Bloomfield Homes - Disappointed in the overall craftsmanship of the home.
- James B.
- Verified HomeBuyer
- July 13, 2021
- St Paul, TX
Disappointed in the overall craftsmanship of the home. We understand some items will slip through and have to be fixed later, but some of the issues should have been obvious to the builder at the time.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Bloomfield Homes - I still have issues that are being addressed but they should
- Trevor J.
- Verified HomeBuyer
- April 07, 2021
- Aubrey, TX
I still have issues that are being addressed but they should have been taken care of very early on. Some of the material used aren't the best of quality. I really think this is done with every builder unless you are doing a fully custom build. The time frame give wasn't even close to when the house was actually ready. So plan accordingly and voice any concerns you might have.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Sloppy finish work
- George G.
- Verified HomeBuyer
- March 09, 2021
- Rockwall, TX
I was happy with my experience until 3/4 the way thru the building process. They made a few mistakes that delayed our move in date by a couple of months. The finish work was/ is very sloppy. I’m still cleaning paint, stain, pencil marks off floors, walls etc. Had to get house inspected 2 times because builder did not fix all the mistakes and damage the first time. They installed broken windows, trim , and several of the walls had holes because no door stops. The overall design of the house is great. The finish work is subpar to put it nicely.
Bloomfield Homes responded:
We sincerely apologize for your experience. Would you please send your name, address, and contact information, so that I can relay that to the warranty service manager for Sonoma Verde. The service manager will then contact you about those remaining issues. Thank you. You may send your information to angela@bloomfieldhomes.net. Please include the word WARRANTY in the Subject Line. ...
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Bloomfield Homes - Leeroy is a salesman true salesman - reels you in for the sale
- James M.
- Verified HomeBuyer
- November 21, 2020
- Melissa, TX
Leeroy is a salesman true salesman - reels you in for the sale and then doesn’t want to deal with you once it’s final. Trent, our builder, is a really nice guy, but just doesn’t have the time or the drive to keep on top of things. We had some custom additions to our build, and I believe they would not have turned out the way we wanted had I not stayed on top of it. We moved in on 9/28, and still have issues we’re waiting to be fixed almost 2 months later. Finally, the workmanship I believe is low quality. Mainly in the final touch up details. Really bad.
Bloomfield Homes responded:
Would you please send your contact information to me at angela@bloomfieldhomes.net. I will forward your information to someone who will contact you regarding your issues. Thanks.
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 1
If I could turn back the hands of time
- Anonymous
- Verified HomeBuyer
- October 23, 2019
- Grand Prairie, TX
Overall I like my home. But in hindsight I would ensure everything the sales manager told me was standard is clearly outlined in the contract. Items that he stated that were standard were not. I had to request my pre-constructionist meeting with the builder 2 days before the foundation was poured. I was told certain items I desired were not available with my floor plan during the pre-construction meeting, but I had photos of the same plan in another community with the options I wanted.but I wanted. Bloomfield does not appear to emphasize customer service with its sales managers and ...
Total Score 3
Quality 3
Trustworthiness 1
Value 4
Responsiveness 2
Just made bed in and there is a lot to be desired
- Anonymous
- Verified HomeBuyer
- April 09, 2019
- Anna, TX
The staff are very professional and friendly. High marks for that, as for the workmanship and attention to details, they are poor. Slow to respond and I have had to call a few times to get things accomplished. Overall value, I purchased a supposedly higher end home with I feel low end workmanship when it comes to quality.
Bloomfield Homes responded:
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We would like to address your concerns over our workmanship. Can you please submit a warranty request with all of your issues so that we may investigate ...
Total Score 3
Quality 2
Trustworthiness 4
Value 2
Responsiveness 2
Bloomfield Homes - Overall my experience was not all bad, i love the design and
- Ramon H.
- Verified HomeBuyer
- June 14, 2022
- Forney, TX
Overall my experience was not all bad, i love the design and spaces in each room. Workmanship was not all great, after closing its been hard getting contractors to fix issues, a lot of things needed to br fixed, but really slow on getting them fixed.
Bloomfield Homes responded:
Thanks, Ramon, we appreciate your feedback as we are always looking for ways to improve our experience for our buyers. We wish you the best in your new Bloomfield home!
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Very sloppy work
- Steven B.
- Verified HomeBuyer
- May 03, 2022
- Melissa, TX
I wouldn't buy another home from Bloomfield. They are selling houses, and building houses so fast that their quality has gone into the toilet. Sloppy work everywhere, electrical, painting, roofing, you name it. I confronted the "builder" and said that it appears that the trades people don't have much pride in their work. He said they're being pushed to complete jobs so fast that they don't have time. I guess they don't have time to do a good job. I've been in the house for over a month now and I'm still waiting for someone to fix certain items that have been outstanding for many months. ...
Bloomfield Homes responded:
We apologize for your experience, Steven, and sincerely appreciate your patience during these unprecedented times. If you would like to speak with someone at our corporate office about these items, please feel free to contact our Director of Sales, Scott Masters at 972.975.7559. We wish you many years of happiness in your beautiful home. ...
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Sales person was very good
- Anonymous
- Verified HomeBuyer
- February 17, 2022
- Prosper, TX
Builder cannot finish as promised (house came without study room shelves, without ordered garage doors, no door knobs, etc
Bloomfield Homes responded:
Hi, Anonymous. It is our understanding after speaking with the Project Manager that all the items listed above, including the door knob that broke after you moved in have been addressed. Items are currently on back order and will be installed at a mutually agreed upon time once they are received. If any of this is incorrect, please reach out to Scott Masters at 972.975.7559. We are sorry for the delays and understand the frustration. Thank you. ...
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Bloomfield Homes - I put earnest money down in November for a February completion
- Shawondalyn M.
- Verified HomeBuyer
- May 04, 2021
- Kaufman, TX
I put earnest money down in November for a February completion date. The tilework, flooring, and framework appeared to have been rushed. I have had numerous repair requests in the past two months. The construction manager is responsive and timely to repair requests. Pam (in the sales office) is amazing and a plethora of knowledge. I wish she was my sales rep.
Bloomfield Homes responded:
Shawondalyn, we are very sorry that you have felt that your construction was rushed. I'm glad to hear that Carl is on top of your repair requests. Thank you for letting us know and sharing your feedback. We will use this to make us better in the future.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Bloomfield Homes - The process started off great!
- Michael R.
- Verified HomeBuyer
- March 23, 2021
- Forney, TX
The process started off great!... everything went smoothly from contracts, picking out colors, brick, etc. but after the house was being built there was issues that we noticed that windows at front wasn’t centered and the column at back porch half of the wood was hanging over the concrete pad. We addressed it with our sales person and he got real upset telling us this is why he doesn’t like buyers to see the house until it finished. Finally got the project manager phone number to address the work with him. He said will look into it and fixed the issues. 2 days before closing for our final ...
Bloomfield Homes responded:
Thank you, Michael, for giving us this feedback. We are very sorry for your experience and certainly want to address your issues. if you could please call Mike McCord at 972-877-1508 or email him at mikemccord@bloomfieldhomes.net. Please include your contact information (phone, email, address) and he will call you back. Thank you. ...
Total Score 3
Quality 2
Trustworthiness 1
Value 5
Responsiveness 1
The lack of quality
- Anonymous
- Verified HomeBuyer
- February 23, 2021
- Aubrey, TX
When shown the completed hone, things did not work correctly such as the garbage disposal and the internet connection. There was actually a short in the internet connection that has to be fixed. In addition, there was supposed to be internet connections placed in certain rooms and was not. The hallway light fixture was missing. Also, the light fixture in the food pantry fell off. The upstairs bedroom is cold as ice no matter the temperature on the thermostat. Base paint was missing in some areas as well. Many things are wrong and definitely affected our trust to build with this company again.
Bloomfield Homes responded:
We sincerely apologize. If you would please email your contact information and a description of your repair needs to Mike McCord mikemccord@bloomfieldhomes.net, he will get your issues addressed by the right person. Thanks.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Bloomfield Homes Review
- William W.
- Verified HomeBuyer
- September 22, 2020
- Aubrey, TX
The selling team was fantastic. Delivering a complete product to us was a bit of a disappointment. Out home was not ready upon move-in, although the contracting team had over a month to finish obvious buildout items. The walkthrough that was hosted was another disappointment with over 20 major items to replace or repair. Now 44 days after closing the punch list from the walkthrough is still not complete. Cute house, Really wish that the turnover would have been a more positive experience.
Bloomfield Homes responded:
Thank you for making us aware of this issue. Our field team will be in touch with you today.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Many Issues
- Anonymous
- Verified HomeBuyer
- July 13, 2019
- Royse City, TX
We recently moved to Texas and really like the area we settled into. The Bloomfield home looked great at first glance. But after living in the house for a month we have had numerous electrical problems, laziness in flooring and mostly you can tell that these issues are mostly because of a lack of pride in workmanship. These houses are thrown up and have little to no regard for the house while they are being built. All the windows and doors are left open for weather and animals while these home are being built. The home is beauty but I can tell that the quality of work was low
Bloomfield Homes responded:
We set a high standard for ourselves, and we’re so sorry that your experience did not match your expectations. We always aim to deliver a great experience. We are gutted when we miss the mark. Thanks for taking the time to bring this to our attention. We will use your review to make us better and to investigate your feedback ...
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Response to issue
- Esombe E.
- Verified HomeBuyer
- March 07, 2019
- Wylie, TX
One to move in into the neighborhood in December 2018. Rain for the next pilot brings in mud to the back yard and side of the building. Also, the next day after we move in, we discover that one of the wood panel on the gate has a hole. I contacted the person who we were told to contact. It's been almost three months now. No movement has been made. I really feel like once you close they dont care what happens.
Bloomfield Homes responded:
Thank you for bringing this to our attention. We are sorry to hear that you had such a frustrating experience. We have contacted our service manager in Lewis Ranch and he will be contacting you on this issue immediately. If you do not hear back from him, please call us directly at ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
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