Bloomfield Homes Reviews in Dallas, TX

One to move in into the neighborhood in December 2018. Rain for the next pilot brings in mud to the back yard and side of the building. Also, the next day after we move in, we discover that one of the wood panel on the gate has a hole. I contacted the person who we were told to contact. It's been almost three months now. No movement has been made. I really feel like once you close they dont care what happens.

We will reach out to the gentleman that walked with us and ask when he expects to complete his punch list. We also need to reach out to the warranty department we have three windows with broken seel. So far we are happy with the home.

GOOD MORNING I have 7 more things on my list to be fix. SOMR HOLES YOU CAN SEE. I would love to see these things DONE before Christmas!!! Please come and fix the holds they left in my bathrooms, I very tire of my 75 year old husband shoving mud every time it rain. I hope I can get a Pressure wash before Christmas. Its been muddy and dirty since Day one. I paid for a Half of Million home, I deserve a Half a Million Home.

This was our first time buying a new build and it was a frustrating experience. There were several things that were not communicated that we wouldn't have known to ask. When we did have questions, the team was not responsive. Even now that we've moved it, when we point something out we are told that's how its supposed to be but then after looking at it, they will say they will send someone to fix it.

Poor communication and poor quality of materials for the price of the house.

I had a great salesman but the builder is horrible. I have been in my home for 3 months and I’m still waiting for issues that were pointed out prior to closing to be corrected. Bloomfield homes are amazing but the people I’ve worked with give them a bad name.

We have moved almost a month ago and lots of things are not fixed yet- we are still messaging builders to fix things . Looks like should have go for different builder.

Initially we thought the entire experience had been great. However, upon moving in there were several things that caused us to lose some of the excitement. When the internet company came to establish service it was found that the outside coax home run wires were missing. When I spoke to Leeroy about the issue I was initially told, “that’s your home now you have to contact everyone directly.” While I understand this fact, it had only been a few days since closing and this was an issue that should have been noticed by the builder. We contacted the builder(Floyd) who advised us to contact the electrician directly. Once the electrician came out it was discovered that the brickers bricked over the necessary wires. The Sheetrock was cut and we have been waiting over three weeks and still have not received any correspondence as to when it will be replaced and painted. We also discovered a crack in our tub that was caulked instead of replaced. The garage structure also has a large crack that was painted over. We still love our home, however these issues have left a sense of distrust in the builder. ... More

We bought a home from Bloomfield in April of 2023. The house looks nice but immediately after moving in it became clear that the quality of materials used and the quality of the labor hired to build it were subpar, especially at this price point. Within 6 weeks we’ve noticed cracked sinks, peeling paint, defective tiles, damage to our front door that was identified during the pre-closing inspection and still not addressed. Everything is made of particle board rather than actual wood and some trim in the kitchen is already peeling. The sales manager, Chris, is a pleasant guy and I genuinely appreciate his efforts to help us post purchase. Unfortunately, whoever actually oversaw this home being built (I believe his name is Brad) did a poor job. My gut feeling is that I will ultimately need to fix these things myself, which defeats the point of buying a new house in the first place. ... More

Bloomfield Homes Maplewood 2 is a subdivision where they feel we should receive less than the others home like Tree-farms, Daniel Farm. We should receive all the same type of attention and what we ask for at the time of picking out our design. Every home should not all look alike! When someone build a home other shouldn’t be allowed to go into their home while being built! Project management shouldn’t sign off anything unless.. they have actually checked it! More attention need to be made and making sure the buyer are happy and satisfied. The contract workers doesn’t care where they leave their trash! Portal podding on owner grass…not unacceptable! Worker digging hole in owner grass and no one knows why. Outside lights doesn’t work and once again…no one have time or care. Quality should always be before quantity…period! Find a professional interior designer who knows how to pick color and trimmed to bring out people home! Communicate is very poor and still don’t understand why we couldn’t have Cedar garage like the other Bloomfield home. I feel great division… we should have two walkthrough and 90 days for repairs that wasn’t completed!!! I could go on and on but will stop!!! ... More

Expensive and cheap material

If you are have a home built from the ground up, check as often as possible to ensure things are done correctly. If you are not sure what right, have someone who know to help out. Even with COVID-19 some things could have been handled better. Overall the home is beautiful,

I have raised lot of concerns when buying home , which was not fixed by builder and even after purchase I sent him all the picture but he never fixed it , builder was awful in fixing issues and I didn’t feel quality was that great .

Houses poorly made. Material is cheap. Still waiting for my screens to be put on. Garage (concert) unfinished. Shower floor is chipping. Kitchen Cabinets drawers (two) fell off the roller making it hard to open & close. I was told the floors were real hardwood I dnt think they are. The toilet (I have 3) were the cheapest toilets BF could. I already replaced 1, i will be replacing the other 2. Made a report got no response.

Brand new home, but after 3 months here is the truth. December-February 1. Three rooms in the house do NOT heat well at all. They are freezing, causing my electric bill to go up. I told them about it during the walk through the response I got was...”well that’s a north facing room “ 2. Laminate flooring is bowing and fells like a trampoline in some spots. Their response was “it’s supposed to move as the house moves” 3. Carpet is already worn down. Also every room has a st least 1 or more places with a seam, and you can see them and feel them when you walk on it 4. The louver vents can be heard anytime a breeze goes by. Sounds like anilmals are trying to nest in them. 5. Caulking and paint. Let just say they got lazy on this part 6. Not very energy efficient even though they claim to be. 7. Windows suck!!!!! Major draft problems. Oh and they have been out to “fix” them 8. Doorbell sounds like toy kitchen pots and pans banging together 9.Landscape- the mulch has pretty much disappeared 10. I can’t fit 2 cars in my driveway and I have an extended garage. I think you get my point. Cheap materials. Cheap labor. Cheap home. I love the design, but I’m just waiting for things to fall apart probably right after the warranty runs out of course ... More

Cheap materials Response time is slow. Terrible service overall!

Warranty is not very good.,Have problem with the roof but they tell us as long it's not leaking it doesn't matter what it looks, like have ridges from ply wood not seated or warped bad craftsmanship.Seems Bloomfield does not care how their homes look like.

The home process took too long and many repairs needed to be done when moving in.

I love my home now, but I did not enjoy the home buying process with the Bloomfield sales representative who I found difficult to work with as he often did not like to answer questions and was rude when he did not know the answer. I also received inaccurate information on many occasions. Also, the original project manager assigned to me was terrible and never provided me with updates. I had to ask for updates along the way and missed a lot of the home building progress because if this. I eventually was paired with an excellent project manager but this was only about a month before the home was completed. ... More

The home is gorgeous.. worth all the unpleasantness we dealt with for a year.. we started out with an amazing property manager who was very open and honest and communicated great. I also appreciated the project manager for his honesty along the way.. I understand covid was also in play so we were as understanding as possible.. they let go of our property manager and brought in someone we don’t trust at all. We waited from March of 2021 and moved in March of 2022… spent a lot of money living month to month on apartments cause we were given a closing date 4 different times. The title company was rude before closing and even ruder at closing. You would think that the happiest moment of our life would be enjoyable but they were negative and not once smiled at us.. I am sooo happy to be done with the process because I WILL NEVER go through it again.. I am in my dream home and enjoying my family and the future. Won’t dwell on the past but since you asked I answered.. hope they get it together cause the house is worth it but the process was hell. ... More

Over all I do like my new house, but the ask of this survey is to rate my experience. First off the build was a month late. I know this build was in the middle of a pandemic, but the reality is it caused me to live out of my RV for a month. It also forced me to keep my household items in storage an extra month. Second blinds were written into my contract but did not get installed till after I moved in. I had to take time off from work trot them to finish something that should have been done before I moved in. Third is my front door was wrapped and was leaving a half inch gap between the weather stripping and the door. I feel this should have been caught by someone prior to me taking ownership. This problem has yet to be corrected. My last big complaint is the driveway. The curb is a gradual style curb,. The builder does not cut the curb when installing your drive way. The creates both a very anting bump and cause my daughters brand new civic to scrape. There is no way I will be able to have a sports car get into this driveway. Again I truly do like my house, but being late on the build, not paying attention to quality issues, not having all the work contracted complete for the closing date and the usability of the driveway gives my buying experience a low score. In all fairness Bloomfield is responsive to getting things corrected (except the driveway). ... More

Not satisfied for the money we paid to purchase

definitely not recommend Bloomfield unless there's no other option

I give Bloomfield homes a 2 start rate based on the lack of attention to detail on the craftsmanship of my home. The lack of communication between the sales team and builder with buyer, lack of communication between the warranty department and contractors doing the job. For a first time home buyer our experience was not one filled with milestones and excitement. We had updated our self with may calls and trips to the house. The sales team lacks communication and organization skills. The builder did not get updated on change orders and that led to use having to settle for materials we did not kick in the design center. Always being told if we fix this or that your closing date will be pushed back. When we simply wanted what was in black and white on paper picked in the design center. With no one willing to take responsibility for dropping the ball. We picked Bloomfield from liking what we seen in the model homes. I did not expect for the craftsmanship to be so off. Just like today to be exact (2-14-2022). I had Texas floor source coming out to do warranty work on my starter step. It’s the second time they have been out to try and fix a gap between the starter step and the floor and they both times they don’t have the caulking or wood to fix. They say they have a work order to fix the finish. That a big lack of communication between Bloomfield warranty and Texas floor source. Last week the sheet rock and texture ppl came to do repairs on our sheet rock and texture and only fixed 3 cracks. I show the contract the everything that had been walk thru with the Bloomfield warranty person, and the contractor tells me that not on the work order. So I call the warranty person and they tell me that it should of all been fixed. So here we are again today 2-15-2022 waiting on them to arrive and hopefully they fix it all. The point is this has not been a happy time for us to enjoy our house. I know I’m not the only unhappy customer I seen many reviews after the house was under contract but I stuck with y’all. I just hope y’all make the correct adjustment to how business is being conducted so the rest of the homebuyers have a more pleasant buying process. ... More

We decided to build with Bloomfield based off of reviews from family friends and quality of the home. However, we did not have the greatest experience in our buying process due to an overwhelming lack of communication. This was not our first build, so we knew what to expect. We understood that during this time, supply chain issues, COVID restrictions and more would delay our completion. But we didn’t anticipate that we’d spend weeks without a reply to an email/phone call or an update. We didn’t expect they’d change construction manager without letting us know. We didn’t expect that we’d pay for uplights and they not be installed. We didn’t expect that we currently have a metal garage door instead of cedar door we paid for with no follow ups. This is just to name a few. Throughout the process, we struggled to get answers, information and updates unless we drove by the home ourselves more than we already were. Our final construction manager, Matt K, was communicative, understanding and professional. Unfortunately, by this point, our confidence and trust in Bloomfield had already been shattered. If we were to build again, we’d likely not go with a Bloomfield home unless we knew of significant improvement in customer service and communication. Our home is beautiful but we did not feel valued as customers in this process to truly believe that they cared about our needs. ... More