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Bloomfield Homes Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Bloomfield Homes.

Read all 1032 verified reviews from homeowners that built a new home with Bloomfield Homes in the Dallas area. Dallas homeowners have rated Bloomfield Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Bloomfield Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Bloomfield Homes

has 4.3 out of 5 stars in Dallas Area

1032 Reviews in Dallas Area

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.3

Responsiveness 4.1

Bloomfield Homes in Dallas Area

View Homes

Customer Reviews

Bloomfield Homes - Great sales agent and beautiful designs.

  • Anonymous
  • Verified HomeBuyer
  • September 07, 2021
  • DeSoto, TX

Great sales agent and beautiful designs. However, not as perfect as you think, you will find a few minor mistakes but they’re very cooperative .

Bloomfield Homes responded:
Thank you for your feedback. We are so glad you had a great experience with our sales agent and that you find our designs beautiful. We apologize for missing the mark on meeting your expectations. We will take your constructive feedback and use it for making improvements. bloomfieldhomes

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 5

Quality of home for the money.

  • Thomas S.
  • Verified HomeBuyer
  • September 07, 2021
  • Anna, TX

Bloomfield builds a beautiful home, however upon move in we experienced one problem after another.

Bloomfield Homes responded:
We are very sorry that you have had this experience. Our Warranty Department will work hard to make the warrantied repairs. Thank you. bloomfieldhomes

Total Score 3


Quality 2

Trustworthiness 2

Value 5

Responsiveness 3

Bloomfield Homes - Burke was amazing but I felt that his hands were tied on certain

  • James F.
  • Verified HomeBuyer
  • August 24, 2021
  • St Paul, TX

Burke was amazing but I felt that his hands were tied on certain issues, one classic example is I wanted cat six or cat seven cable runs for high speed connection and because it was outrageously expensive I didn’t do it and now I’m paying the price for it because my Internet is very very slow and its because of the cabling… I am very very disappointed in your contractors they do terrible work, leave trash everywhere, you have to keep going back and have them redo things over and over again, I would be more than happy to talk to one of your executives about this experience, if I’m spending a ...

Bloomfield Homes responded:
Hi, thank you for your feedback. We are very sorry. I have forwarded your remarks to our Construction Manger & Service Manager and I understand they have already been in contact with you. Our warranty department will continue to communicate with you and address warranty issues as efficiently as possible. Thank you. ...

Total Score 3


Quality 2

Trustworthiness 4

Value 3

Responsiveness 4

Warranty

  • Mostafa H.
  • Verified HomeBuyer
  • August 24, 2021
  • Lavon, TX

The home buying process was more or less OK. But the issue of (1) multiple cracks on the concrete floor of the garage, front and back porch and driveway, (2) nonfunctioning garage door opener on the move-in day, (3) a dead tree in the backyard, (4) blocked master bath tub faucet on the move in day and (5) malfunctioning one AC unit within two weeks (not yet resolved after almost one month now) do not say something good about it.

Bloomfield Homes responded:
Thank you, Mostafa. I understand your frustration and apologize. This is an unprecedented time with the pandemic. Our warranty service manager for Grand Heritage will continue to communicate and address your warranty issues as efficiently as possible. Thank you. bloomfieldhomes

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Value for the price paid

  • Charles P.
  • Verified HomeBuyer
  • August 18, 2021
  • Aubrey, TX

We like our home & location.

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Bloomfield Homes - This was my 1st and only home buying experience, so I have nothing

  • Cristina A.
  • Verified HomeBuyer
  • August 10, 2021
  • DeSoto, TX

This was my 1st and only home buying experience, so I have nothing to compare this to. This review is just my opinion. In general they did meet my expectations. They are definitely not perfectionists. I have heard horror stories about other builders, my experience was overall/generally positive.

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

A Lot of Delays and Poor Communication

  • Anonymous
  • Verified HomeBuyer
  • August 03, 2021
  • Midlothian, TX

It was far from a smooth experience from start to finish and we closed over 2 months behind schedule. We do feel like they delivered a quality home once everything was finally done. Communication should have been substantially better. We went through 2 different project managers and a couple of different sales managers. I had to always be 2 steps ahead of them to catch mistakes.

Bloomfield Homes responded:
Hi, Anonymous, we are very sorry for the delay in closing your home. The 2020-21 Covid-19 Pandemic resulted in many delays and shortages and production plant closings, etc., preventing us from meeting our typical construction deadlines. Communication difficulties arose as a result of these delays and shortages. Sometimes vendors can not give us information on deliveries, etc. because they, too, had shortages on materials and delays due to the pandemic. This chain reaction led to some disappointing experiences. For that, we apologize. Additionally, we continued to open new communities and move builders, community managers, etc. to other communities. We apologize if this caused any inconvenience for you. We hope you have many wonderful years in your Bloomfield Home. If you would like to speak to someone in more detail, please call Paul Conedera at 214.493.8152. ...

Total Score 3


Quality 4

Trustworthiness 2

Value 5

Responsiveness 2

Bloomfield Homes - Glad to be finally be in the house

  • Anonymous
  • Verified HomeBuyer
  • July 14, 2021
  • Little Elm, TX

Glad to be finally be in the house

Total Score 3


Quality 4

Trustworthiness 2

Value 5

Responsiveness 1

Bloomfield Homes - It's a nice house, but attention to details were very low.

  • Jose G.
  • Verified HomeBuyer
  • July 13, 2021
  • DeSoto, TX

It's a nice house, but attention to details were very low. I called my builder to attend details in bath tube, sprinklers, door bell, to name some.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Appears to be made with quality materials, however workmanship and quality control is weak.

  • Barry R.
  • Verified HomeBuyer
  • July 06, 2021
  • Melissa, TX

- floor gouge repaired with putty that doesn’t match floor. - granite countertops not sealed. - fireplace insert not secured and doesn’t align with the gas on/off port. - painting not completed. Builder placed blue tape around the house, but didn’t go back and fix. - pvc pipe into garage not sealed around hole. Again, blue tape, but no fix. - stove top pilot light doesn’t work on burner. - oven clock doesn’t keep time correctly. - bathtub has gouges and scratch marks. Warranty has covered some. Hopefully, we can get the rest fixed by them.

Bloomfield Homes responded:
We are sorry for the inconvenience this has caused. If you haven't filled out a warranty request form for the above mentioned items, please do so by following this link https://bloomfieldhomes.com/warranty/
Thank you. bloomfieldhomes

Total Score 3


Quality 2

Trustworthiness 5

Value 4

Responsiveness 2

Channa was Great

  • Anita B.
  • Verified HomeBuyer
  • June 13, 2021
  • Little Elm, TX

Channa was great. She was always available, the job site was clean and any issues were addressed. I'd work again with Channa any day. I'd never work with Patrice again, and the selection process was chaotic and ridiculous. I've turned numerous friends and family away from Bloomfield at union park because of Patrice.

Bloomfield Homes responded:
Thank you, Anita, for your honest feedback. We value your opinion and will work harder to be our best. We sincerely apologize for your experience. I hope you will give us another chance and tell your friends we are working to improve the buyer selection process experience. Thank you. ...

Total Score 3


Quality 5

Trustworthiness 1

Value 5

Responsiveness 3

Not a good experience

  • Anonymous
  • Verified HomeBuyer
  • April 13, 2021
  • Waxahachie, TX

The buying experience was very uncommon. Our home was vandalized with racial graffiti before we moved in, also there was 2 skunks in our attic yes SKUNKS the day we moved in , and to not having running water for almost 2 days because of broken pipes with the irrigation system.

Bloomfield Homes responded:
We are very sorry for this experience. We agree this experience is uncommon. Thank you for reaching out so that we could get your irrigation system repaired. bloomfieldhomes

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Very pushy on schedule.

  • Anonymous
  • Verified HomeBuyer
  • March 16, 2021
  • Argyle, TX

Poor Design center. Too small and cluttered. Design center in Frisco was in upstairs room. Difficult/impossible for Handicap clients to access.

Bloomfield Homes responded:
Thank you for bringing to our attention that the Design Center is upstairs. We will also try to keep the room better organized in the future. bloomfieldhomes

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Love the house however we feel a few items could have been better.

  • Nathanael M.
  • Verified HomeBuyer
  • February 24, 2021
  • Anna, TX

Matt and Sam were great. Our one issue was a couple promises were either missed or miscommunicated. We were told we could get the cabinet handles (in their sample showroom) but when we closed on the house the cabinets had no handles. We were then told they don’t normally add handles. We were not told that initially and it added to the feeling that we were told things at the beginning in order to get the sale. We were also promised a half glass back door that never happened. Post close, we’ve seen multiple social media posts from our neighbors that they’ve had similar experiences.

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 4

Materials & Workmanship

  • Nolan J.
  • Verified HomeBuyer
  • February 24, 2021
  • Aubrey, TX

Framing material was just fair. Many pieces were not in the best of shape yet workers still used them even after we brought it to their attention. Concrete laid was very wavy, holes in various spots, one corner completely fell apart. Brought it to their attention as we didn't want to have this be an issue when the flooring got laid and apparently they didn't fix it because we had to have 2 section of flooring relayed and some of our furniture still does not lay flat to the floor. Painting, texture fair. Paint is a very poor grade of paint and for the price paid for this home, should have ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Bloomfield Homes - Staff is rude and unprofessional.

  • Anonymous
  • Verified HomeBuyer
  • February 16, 2021
  • St Paul, TX

Staff is rude and unprofessional.

Bloomfield Homes responded:
We are sorry to hear that you feel our staff is rude & unprofessional. We try our best to be as friendly and helpful as possible. I do hope you will give us another opportunity to help you buy a new home. Inspiration is sold out, so perhaps you can find something at our nearby communities like Grand Heritage or Stone Ranch. Thank you for letting us know, so we can be better. ...

Total Score 3


Quality 4

Trustworthiness 2

Value 4

Responsiveness 3

Style of home and large third car garage

  • Terry P.
  • Verified HomeBuyer
  • November 10, 2020
  • Midlothian, TX

Cabinets in kitchen and bathroom not thought out very well. Existing patio not large enough.

Bloomfield Homes responded:
Terry, thank you for your valuable feedback. We will take your suggestions into consideration in the future. bloomfieldhomes

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

A number of issues with a new home

  • Jaret H.
  • Verified HomeBuyer
  • October 03, 2020
  • Little Elm, TX

We have had a number of issues with our new home. These have ranged from a massive leak in the utility room that damaged the drywall to unfinished areas under the sink. Our latest issue seems to be another water leak that has led to a water bill for 25,000 gallons of water and what seems to be a loose screw or wire that was in the garbage disposal (our first use of it was greeted by a sharp metallic sound). We enjoy the home and it looks nice, but it just feels like a never ending chain of problems that we have to deal with. My wife felt so very good about the home when we bought it. She was ...

Bloomfield Homes responded:
Thank you for making us aware of this. If you will provide me with your contact information, I will have someone reach out to you directly. Please send your info to angela@bloomfieldhomes.net bloomfieldhomes

Total Score 3


Quality 2

Trustworthiness 4

Value 4

Responsiveness 4

Bloomfield Homes - After about 6 weeks in our home it seems to be of good quality;

  • Jack W.
  • Verified HomeBuyer
  • August 11, 2020
  • Royse City, TX

After about 6 weeks in our home it seems to be of good quality; however they appear to be slow in fixing the list of items identified during final walk through and during our first days in the home. There is a lack of communication on the status of any action being taken on the list.

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Too many issues for a new build

  • LaVonda B.
  • Verified HomeBuyer
  • May 16, 2020
  • Melissa, TX

I feel that there were corners cut when building this home. I can’t name ALL of them because there are so many. My thought is they had new workers that were starting out and my house was the test dummy. I would have liked my home to be of the same quality as the model home but one all the issues are fixed this could be a good home.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Great house - few issues not resoved

  • Anonymous
  • Verified HomeBuyer
  • September 10, 2019
  • Royse City, TX

Bloomfield makes a great and very pretty house. We have had a few minor (not showstopper) issues including missing trim and minor adjustments as needed. We were hit with a $700 water bill the first month as the sprinkers had been adjusted to settle the sod - it had not been communicated to us to dial back the sprinklers and even when we did to the suggest values there was still a lot of water being used.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Customer Satisfaction

  • Ardis M.
  • Verified HomeBuyer
  • July 16, 2019
  • Grand Prairie, TX

We purchased a spec house. Although there were a lot of thing we couldn't change, we were still pretty satisfied in the beginning. After we moved into our house, there were some things that needed to be fixed. The service was slow. My wife and I work, so we had to take off or wait until the weekend. We continue to find subpar things such as windows not sealed properly, scratches on the countertops, etc. Most of these things are fixed. I love my home but the service could be better.

Bloomfield Homes responded:
Customer satisfaction is extremely important to us and we are very sorry to hear that we did not meet your expectations. Thank you Ardis for providing your review, for we will use this to improve our shortcomings in this area. Regarding any outstanding issues, I have emailed the service manager for your community and you should be hearing from him today. If you do not, please do not hesitate to contact us at corporate ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Bloomfield Homes

  • Anonymous
  • Verified HomeBuyer
  • June 11, 2019
  • Grand Prairie, TX

Punch list items linger, no pre-walk they to catch things before owner did, construction crews keep roads blocked and dirty, neighborhoods sales rep was difficult to work with

Bloomfield Homes responded:
Thank you for taking the time to write a review, we really appreciate the information you provided. We are sorry to hear that your experience was anything less than exceptional and would like the chance to remedy any unpleasantness you may have experienced. Please contact Mike McCord at 972-877-1508 or email him at mikemccord@bloomfieldhomes.net so we can resolve any issues you may be having with your home as soon as ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Pay Attention to Small Details

  • Anonymous
  • Verified HomeBuyer
  • June 11, 2019
  • Anna, TX

I've been in my home one month and 10 days and due to carelessness have had a water leak. I've been without the complete use of my kitchen since May 28th. The Bloomfield representative has been excellent getting the situation resolved, however nothing was offered for this inconvenience until I asked. One can expect some things to be corrected but not a water leak.

Bloomfield Homes responded:
Thank you so much for taking the time to write a review. We are sad to hear about your water leak and understand how frustrating that must have been. Glad to see that the issue is being resolved and we apologize for any inconvenience. Please keep us posted on the resolution of this issue and let us know if there is anything else we can ...

Total Score 3


Quality 1

Trustworthiness 4

Value 4

Responsiveness 5

No attention to detail

  • Timothy M.
  • Verified HomeBuyer
  • April 16, 2019
  • Red Oak, TX

Wish I could give 5 stars because I love my house. Unfortunately this process has been horrible. My home was consistently left wide open even getting close to completion. My family and it we almost attacked by German Shepherds that we habitating in my upstairs living space. Our home is still not complete as per the contract. We closed on our home believing all punch items were done. That was not the case. There was broken cabinets, cracked tile, thresholds missing brick and a few other things incomplete. We've been in almost two months and still dealing with issues. Our yard will be ...

Bloomfield Homes responded:
We are very sad to hear that you did not have a better experience with your home buying process. We have reached out to the service manager and it looks as though some of the issues you refer to in your review have been taken care of already and others are scheduled to be addressed in the near future. Please keep us posted on the resolution of these issues and let us know if there is anything else we can help you ...

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 2