Bloomfield Homes Reviews in Dallas, TX

I want to share my negative experience with ArrowBrooke’s sales manager, Jeff. Throughout the process, I felt that he treated me poorly and acted in a condescending manner. He often dismissed my questions with comments like “what do you mean, I don’t understand you” or “I already told you,” which made me feel disrespected. Additionally, he did not allow my sister to accompany me to view the house, which I felt was unreasonable and unprofessional. His overall attitude came across as controlling and belittling, and I felt bullied during the entire process. Because of this behavior, I decided to limit my interactions with Jeff and communicated only through the construction manager, Josh, who was much easier to work with. ... More

Immediately off to a bad start when the water line was in the middle of the closet floor and had to be rerouted. Workers were not careful to protect the work of others. Brand new cabinets and counters had paint from painters not bothering to cover them before painting. Painters cleaned up in the brand new sink leaving paint and scratches. Someone used the microwave and got sauce all over the inside and left it dirty. Workers would leave trash like food wrappers and spilled food on the floors and counters. Workers made holes for ducts in the wrong places which led to an immediate need for a roof repair. Another vent went straight through the kitchen ceiling and had to be removed and rerouted, followed by a ceiling repair. The electricians didn’t hit their targets either. An extra switch added so we could turn out lights in the bedroom without getting out of bed, was placed no where near where the bed goes, so we still have to get out of bed. Cabinets were installed with a drawer that didn’t fit so paint was damaged. Another cabinet had a crack and was left for us to find the problem instead of dealing with it. Brick work is decent but with some really wide patches of mortar in some places. Also, mortar was dropped and left on patios and now patios look dirty because they didn’t bother cleaning up after themselves. Damage to trim both inside and outside was not patched, just simply painted over. Tile floor could be smoother. Lots of high and low tiles. Grout was sloppy. Holes in grout and grout left on tile surface. Also, even though tile people covered with cardboard to protect, cleaner removed it prematurely and painters got paint overspray everywhere during touch up’s. Shower glass installed wrong left us with a leak. There is more but you should get the idea. All this is bad enough but the site foreman didn’t catch anything on his own. We had to point out the problems along the way. He didn’t even do a blue tape walk of his own. The excuse was it was too cold during the cold spell this winter, but the house had heat. Both the foreman and sales person acted like we were just hard to please for wanting things to be right. They kept telling us everything would look great before closing but after more than a month we are still dealing with workers coming to do warranty work to correct the problems, which is a huge inconvenience. ... More

I liked the pricing of the house compared to competitors and also the customization options. Things looked okay until I saw the insulation methodology. The thing I can't digest is the usage of cardboard for weather barrier which coupled with the workmanship which is mediocre. So I am gonna have to live in a noisy, leaky, uncomfortable house with potential mold and pest problems. I expect better quality house for paying over a half million dollar. They are also rubbing it in by using weather barrier with 1in foam for all the houses that are currently under construction aroind my house.

Front and back yard are uneven and garage and front concrete aren't correctly put in place

Please make sure you check all drawers and cabinets. Most drawers throughout the house are extremely hard to open as if they are off the track.

Lots of poor work in build. Walls are very crooked. Tile is not level in many places, cracked in transition from hall to rooms. Paint was not good either. Garage door is spotty around the edges(common when checking neighbors). Texture incomplete on every wall. Sanding not done. Garage door has already snapped the wall it’s connected to. Also very common when looking at other builds. Landscaping not leveled. Lots of drainage issues, will need to install a drain system to remove puddles in yard. First time I mowed I found massive holes in the yard that were filled with bricks. Overall, the work feels very rushed. ... More

I am very please with my Sell manager experience but the Project manager experience wasn't good at all. Given my experience, I would still recommend Bloomfield. I love our home for the most part but I would not recommend building with the Project manager for our home. Again, I think that Bloomfield is a very good builder but we just had a bad experience with our Project manager.

On the day of closing we saw many issues left unaddressed but it wasn’t admitted properly. Coming to the cleaning of the home we saw dirty fans, paint on carpet and also on the flooring and when we ask regarding those builder mentioned it is our perspective. Never excepted that answer. Finally we excepted a better look of our new home

Not pleased with the staff and their response time, regarding concerns. Contractors were messy, inconsiderate of property and patched up a lot of flaws. Project manager had poor communication skills and failed to monitor job site to ensure accuracy. Third home purchased and this was the only place the agent did not show appreciation by sending a housewarming gift, not even a plant :( Wish I had given the commission to someone more hospitable/appreciative.

Very little or no information has been provided during the construction stages. I feel like I paid an extra 25K comparatively with my neighbors who have closings upcoming. I don’t know why I got this price even after going through all the painful booking process in 2021 nov. old property manager doesn’t give any information or any incentives to any one. Very limited interior upgrades available comparatively with other builders. New property manager is complete opposite. I felt like I should have bought home in 2023 with new property manager.

Make sure you select the appliances and features yourself. I was shown a model house with a nicer look and appliances, but it's not what I got. The standard features are cheap.

We will reach out to the gentleman that walked with us and ask when he expects to complete his punch list. We also need to reach out to the warranty department we have three windows with broken seel. So far we are happy with the home.

We had multiple communication issues. I never felt like the updates we received were accurate. Several items from our walk through that were pointed out to fix that did not get fixed.

What is good is you can choose your lot and home design. The price stays the same after you sign no matter what hapoens invthe matket. What is bad is the communication. They had an issue with the heating and air unit due to demand. We got an explanation but no details. When we questioned it we got a snotty email back. Many times telling us they will give us our earnest money back and this lead to a lack of trust for us. All we wanted was details. They did not put liners in the bathtubs, which bothered us and led to scratches. We are still waiting on some punch-out items to be fixed. Overall when we look at the other home builders as the homes go up, ours is built with similar quality standards as the other builders minus the tub liners. ... More

Not happy with the quality of workmanship and very long wait time without any reasonable explanation. There are multiple small issue all around the house which makes you feel like buying a used home rather than the brand new house. We did not want them to delay the closing to address those little issues, due to our existing extended lease expiration date. I know, there is warranty available to address those issues which is very nice to know but as I said,I would expect them to be done properly at first place in a BRAND NEW home. Also, I have observed, some certain plans are built by different contractors and they are built way faster than some homes.I know multiple people that has closed 2-3 earlier than us ,even though they have signed the contract 2-3 months later than us which is not fair and that should be planned properly. ... More

GOOD MORNING I have 7 more things on my list to be fix. SOMR HOLES YOU CAN SEE. I would love to see these things DONE before Christmas!!! Please come and fix the holds they left in my bathrooms, I very tire of my 75 year old husband shoving mud every time it rain. I hope I can get a Pressure wash before Christmas. Its been muddy and dirty since Day one. I paid for a Half of Million home, I deserve a Half a Million Home.

This was our first time buying a new build and it was a frustrating experience. There were several things that were not communicated that we wouldn't have known to ask. When we did have questions, the team was not responsive. Even now that we've moved it, when we point something out we are told that's how its supposed to be but then after looking at it, they will say they will send someone to fix it.

We have been in our new home for about 6 weeks and we still have things that they promised to fix and we have sent them multiple emails with no response.

Poor communication and poor quality of materials for the price of the house.

Overall my experience was not all bad, i love the design and spaces in each room. Workmanship was not all great, after closing its been hard getting contractors to fix issues, a lot of things needed to br fixed, but really slow on getting them fixed.

I wouldn't buy another home from Bloomfield. They are selling houses, and building houses so fast that their quality has gone into the toilet. Sloppy work everywhere, electrical, painting, roofing, you name it. I confronted the "builder" and said that it appears that the trades people don't have much pride in their work. He said they're being pushed to complete jobs so fast that they don't have time. I guess they don't have time to do a good job. I've been in the house for over a month now and I'm still waiting for someone to fix certain items that have been outstanding for many months. The process is definitely broken. ... More

While the price was reasonable and the communication with sales person was good, the overall quality and craftsmanship of the home was very poor. We are still dealing with plumbing issues and things that should have been taken care of prior to closing. Lastly, wiring in attic is all over and not neatly attached to rafters or in a conduit.

Zero builder quality checks on trades as house is built. Cheap plastic windows and siding. They let the city inspectors do the review for code and fix only what the inspectors require, versus what should be fixed per construction norm. They will not fix defects in phase but prefer to try to close and have it fixed by warranty if they agree. Sprinkler system PVC depth about 1-2 inches so it will freeze and break. Flower beds consist of unsecure stones just laid on top of the ground, and then clay placed inside the bed on top of original grass that was never removed. Beds are full of wood, rock and bricks. Sod is laid on unprepared soil on top of rocks, bricks, metal trim, or whatever trash collected during the build process with holes and lumps throughout on completion. Then they plop in the cheapest plants and trees available at the time that are not suited to our climate. You pay upfront for low quality work that will just cost you even more to later rip out and replace correctly. Then the same trades come by later to see if you want to pay to redo the work right. ... More

Quality of materials and hardware is low. Build quality is below average.

Still have issues with yard and standing water, fence is way above the ground at the gates and my dog has been able to get out constantly. Construction on the homes beside me are noisy and loud music...sides of house are horrendous.