Bloomfield Homes Reviews in Dallas, TX

Just be very careful about the job being done

Not a great service

Things have been messed up in my house that are covered under warranty. but getting them to take care of it seems to be an issue

First time home buyer, and I feel like I was sold a dud. Warranty claims take forever to process.

We made your builder aware that the Ac wasn’t working upstairs 6 weeks prior to closing. It wasn’t fixed on time and we were forced to move our closing back. We did our blue tape walk through and some of the issues were ignored. I brought this up to the builder and he told us that he could move the closing back again when he knew that we had to be out of our other house by a certain date. We could not move our closing back again. For us this ruined what would have been a great experience.

We are basically happy with our home, but only because we like the design and location. Bloomfield has been a chore to work with throughout the selection, build and start of the warranty process. Jason, the builder rep., was very inconsistent with what options were offered compared to other Bloomfield owners, and when we discovered some of these options, we were told "you can fix that after closing, no changes are allowed after the contract is signed." Additionally, items like "upgrading" to comfort height toilets incurred an upcharge of $200 per toilet - essentially meaning we bought double the amount of toilets for the house. Also, elements like 8' front doors were offered, but not any of the other designs were suggested. At move in, there were paint splotches all over the ceramic tile; the baseboards on the staircase and upper level were painted AFTER the carpet was installed; water heater was set to vacation mode; hot water valve for the soaking tub was not turned on; windows were filthy, etc... I could provide about 30 additional examples of items that were wrong and will have to be fixed either by us, or through the warranty process. While we will eventually love our new home, we are 45 days in and there are still too many problems that need resolution that are preventing us from truly enjoying our new space. ... More

We have built before with Bloomfield, but this experience was quite different. Unfortunately, the Project Manager, Floyd Argue, decided that he would not fix any issues on the house and actually asked us not to contact him with concerns. He struggled with basic knowledge of the building process and was not available for questions, concerns, or even basic walk through.

Unfortunately, my home buying experience with Bloomfield Homes has been horrible so far. On my closing day (Oct 17) approx 75% of final repairs were not completed as promised. To make matters worse, Jared, the project manager was so disrespectful and threw a tantrum when asked about said repairs. He does not take accountability in making sure that Bloomfield Homes are completed to their once reputable standards. Two weeks after moving into my home I experienced a leak in my ceiling that was supposedly repaired prior to closing. I also experienced a gas leak in my two days before Thanksgiving. There is not a rush to get any repairs done after closing( even though they are in writing). I had to contact the coporate office to get any repairs started. The quality of my home is subpar as well as my neighbors. ... More

The initial sales process and staff was wonderful. However, the end of the construction and closing was atrocious. Items called out during the walk through were not addressed in a timely manner. I submitted a report from my home inspector and those things were not addressed as well. Most were finally addressed after I moved in but my closing was delayed because of these issues and I just wanted reassurance that the things would be taken care of. In my opinion, Bloomfield at corporate or my neighborhood construction management had no motivation to get these done and me the home owner closed and in my home. Bloomfield doesn’t seem to care about craftsmanship and look of their home. There is apparent flaw or need to re-engineer the space where the dishwasher is placed. There is a gap on either side of dishwasher and you can humanly see either the space need to be a little smaller but Bloomfield’s stance is that’s the way it is. They are consistently wrong because it’s same way in their models. I never seen a dishwasher installed this way and this is not my first new built home. However, they won’t address and their attitude is that’s the way it is deal with it. Very sad for the price of their homes. ... More

Everything started off being great, and as we started to get closer to closing everything went down hill. We was promised and told things that was not really true about how we would pay for things. We was told that our first payment would take place 3 months after we closed, which we started the month right after closing. There was issues with the alarm system stating that they would allow us to use the system for a year, and then we would pick up with it if we like the system. Then when speaking with the people with Ranger, we was informed that it was false information that was giving to us. We closed and still had the worst experience ever with the builders and broken promises that was meant to be completed by them before closing. We pushed our closing date back, with the expectations that everything was going to be completed. The builder was getting upset about things that we was pointing out in the walkthrough, and its like everything went downhill. We closed in August and still had to wait until now to try to get everything fixed from our walkthrough. ... More

After you pay your money the communication is horrible. They will ignore your emails as well as phone calls. If I had to do it over again I’d go with a different builder.

Took 10 months for our house to be completed. Understand it was a challenge to build a house during a pandemic but we were initially told April and home was "completed" in July. We closed in July as we were asked to do. It is now September and we still have several punch list items outstanding. Also some problems we found after we closed and moved in. It has been a challenge getting items repaired. We were recently informed by Bloomfield that we need to deal directly with the sub contractors instead of notifying Bloomfield. So we closed when we were told even though there were still many items outstanding and now that Bloomfield has our money they are telling us they will no longer assist us with getting items repaired we have to deal directly with the contractors. Getting response from the contractors has also been a challenge. Been a very frustrating experience all around. ... More

In spite of me loving my home, I have noticed several issues and each time that I spoke to someone they blow it off. As of today I have placed two services warranty request and they NEVER follow up. Awful service!

House over all is good. But when it comes down to the details, it lacks. Lots of cosmetic issues with the interior paint, landscaping, caulking, etc. Getting Bloomfield to come out and attend to issues is slow at best. Most of the issues I’m fixing myself in fear Bloomfield will eventually send someone out who won’t fix it or make it worse. Overall, not impressed and kinda disappointed as Bloomfield should theoretically be a better builder than say a KB.

Do not respond to issues and mislead on information. Make changes and then act as if they did not. Will tell you to report anything you find after 30days instead of daily and then said after 30days you now contact the warranty people. So sad!!!

We have some issues as we move in four weeks and the issues haven’t been resolved until now. First the backyard, AC Not working and there’s cracks on our bathroom walls and skunk in the attic and all these are still pending to be resolved.

The paint drops on the wood floor, paint/texture on granite counters and poor workmanship with the caulking in the bathroom was quite surprising! It truly looks like a 5 year old caulked the bathroom. This was pointed out to the project manager during our new homeowner orientation, but nothing has been done since. I am not sure I would recommend a Bloomfield home, given our experience. We believe if we lived locally when home was being built, many of these issues would have been resolved prior to close of escrow. We believe the fact that we were out of state, we were taken advantage of to some degree. ... More

The home is beautiful, however upon moving in a lot of imperfections were noticed. It was very easy spot areas where the work was rushed, including the horrible paint job that can be seen in the evenings. A few repairs were made after getting my realtor involved, but the major concerns had been ignored and the responsiveness of the responsible parties is awful. If I had the opportunity to give this house back and go with another builder I definitely would. I feel like I could’ve gotten a better home for the money that I spent and I really regret not going with one of the other homes I viewed. I’m at the point where I’m ready to take them to court to get the things in my home that need urgent attention repaired. ... More

When I saw the model of this home I loved it! But when I asked the salesman about the process and what I needed to do, he sarcastically said "qualify for the loan" and he went back to what he was doing, That should have been my first clue to leave and not return. But I started the process. I went back to the sales office and was received in the same sarcastic manner until I pointed out to him that I qualified for the loan. Then his attitude changed considerably. He then became the perfect salesman... for a while anyway. He walked me through the model and I shared with him the components I wanted in the home. This all started right at the beginning of the pandemic. Once the framing was up I realized the double oven was left off. When I brought it to his attention, I was told it was too late. That was interesting to me in that I told him originally I wanted one, and I missed checking for it on the paperwork. He also had previously given me examples of how people would add to or change orders and they would be charged a portion up front but that it could be done. Already stressed and a bit overwhelmed, I just let it slide. I asked about a front door I saw on a house in the same neighborhood that I liked and was told it was like a "test" (this may not be the right term) home and that the door could not be used on my home. Fast forward, the door is on two other homes on my street...one is a Primrose just like mine. So was it a test or did they just want to tell me no? The lot I wanted originally was in a different block. I was told that a Primrose can only be built every 3 houses so I couldn't have that lot. There is a Primrose next door to me and one behind me and my neighbor. There are also 2 next door to each other further down the street. It was getting close to closing and I began getting emails from the closing agent to get documents updated and they provided a closing date as well. I was concerned since I had not done a walk-through on the home. I sent an email and the builder and salesperson called me back. They both spoke to me as if I had don't something wrong or was crazy and basically stated that they had not authorized anyone to call me and all that information comes from them. I forwarded the text messages and emails and called the mortgage company and explained to them the issue and they took me off the schedule for the closing. I didn't hear back from the builder or the sales office. I finally closed on the house but it wasn't a magical moment as I had expected. While I really like the design of this home, the quality of the workmanship is not what one would expect in a home in this price range. Within the first week of my move-in I had 2 gas leaks (and I still smell gas), repairs to electrical switches, hot and cold plumbing pipes reversed and installed in the wall incorrectly, some sort of mixing valve had to be replaced that was not working in the master bathroom, landscapers had to come out and redo their work, outdoor lights malfunctioning, gaps and damage to the flooring, damage to wood trim, over cut drywall, sloppy installation of tile work, damaged screen from a break-in prior to closing found in the back yard, sloppy caulking and paint job throughout the house. Then of course I had to take off work or have someone at the house for repairs to be done. Extremely frustrating! I have reported all these concerns to Bloomfield Homes. However, I had to contact the corporate offices due to the builder yelling at me when I was asking questions about the problems I found in my home. He acted as if he was doing me a favor by even building the house. Some of the work has been done and some is scheduled to be done in a few weeks. Throughout this home building and buying process I was treated like a low-class citizen by the representatives of Bloomfield Homes. I was yelled at, talked down to, and demeaned. I had to eventually remind the builder that he wasn't giving me this home ... I was paying for the home! When I look back on the whole ordeal it really bothers me and I am constantly trying to answer the question, why was I treated this way? Is it because I am a single, African American female or maybe this is how they treat single women period. I wish I had paid attention to the red flags, and found another house with a different builder. ... More

It wasn't easy to communicate with the builder. My questions were answered with (per code, within the limit, per design). The builder had fake passed test reports and was trying to convince me that everything was perfect, while my 3rd party inspection found lots of minor and major issues.

Bloomfield Home plans are beautiful. And the models are beautiful, but what you receive will have you dissappointed. They don't correct all of the items you call out from your walk through. A vendor informed me they couldn't do a better repair job b/c of the type of material the builder chose to use. Im constantly reminded of the poor quality of work. Holes behind outlet panels, crappy texture work, etc. Highly disappointed in the quality of work on our home for the price. You'll learn how to use the warranty portal quickly, but don't expect a quick response.

Home price going high evry couple months, but materials and job quality is going down (bad).

So many problems have been found in my home, just know Bloomfield won’t fix any of them. They will give you the run around, blame you and then just ignore your warranty. If you are moving into a new build you get the pleasure of listening to blaring music from the workers, the streets are literally trashed with garbage all over, and the nails in my tires have made me very popular at the tire store. We’ve spent so much money out of pocket fixing what Bloomfield should have rectified during our walk thru or noticed by the builder. Lots of my issues are cosmetic and what I can see, it’s what I can’t see that makes me the most nervous. ... More

Would never buy a. Bloomfield again. Took 17 months to build my home and seldom if ever was I provided an update on the home. Communication is very poor with Bloomfield homes. I will say Jerry the builder did help us us and provided us with the answered we needed.

This is my second Bloomfield home, 4th build experience, I have also helped sell several Bloomfield homes, and this was the WORST sales experience. From the get go, Andy was slow to respond and almost cost us several thousand dollars due to a delay in signing of the contract AFTER we paid our honest money… after back and fourth he relented and gave us a discount. However that was only the beginning as he continued to either not communicate with us or not listen to us or even document what we wanted. During the design phase he argued with what we wanted and neglected to place our selections he disagreed with. This resulted in us as the buyer having to continuously remind Andy and caused undue delays. This includes cabinets not being ordered for upgrades, excluded or tile flooring in our kitchen, and other things. When it came time for our closing date he asked us for empathy and understanding, yet provided none for us. We were moving across half the country and the lack of communication from Andy resulted in multiple increases for the move. Near the end our date changed yet again, and yet again Andy neglected to tell us (title told us through or loan company), had I not known, he would have generated 5-10 thousand in losses between travel and care. Often times, the only way to get an update was for me to fly from my source state to Dallas to visit Andy physically as he almost never called or emailed me. Andy post close has neglected to follow up on his commitments, there is many more issues that I have with the sales process. I would expect this experience in a home between 100-250k but not at 3/4s a million… I am happy to discuss more if needed to help improve Bloomfield. I once was a STRONG advocate for Bloomfield to my peers, friends, family, and strangers, I am not sure that is the case due to Andy. I will say our builder Jeremy saved the day and restored some of my faith in Bloomfield. Subcontractors for bloom field seem to be a bit hit or miss this round. ... More