Bloomfield Homes Reviews in Dallas, TX

Builder cannot finish as promised (house came without study room shelves, without ordered garage doors, no door knobs, etc

If someone from Bloomfield that has authority sees this, I've written you as well. Where was the project manager? I brought up several concerns that were flat out ignored (work wasn't completed properly for warranty purposes). We did a punch list walk through 2 weeks before closing and half the items weren't completed. Had to get a painter over to at least handle all the baseboard touch ups from the wood flooring because I didn't have time to mess with delaying movers and dealing with having all furniture shifted to get to it. Other items, like patching missing trim, was left undone. Overall quality is as expected from a mass builder, but several items are unacceptable. I more or less had to manage my home build due to the lack of presence from the PM. And I've been stuck with the finish out as the work was dumped on the warranty guy (who's actually been extremely helpful), but I'm now having to coordinate my days and time to let people in to finish work that should have been finished before we moved. These are not warranty items, but punch list items. I feel a 5% of sale compensation for having to act as the project manager is more than fair. Other than that, the house was build fast and overall seems to be holding up ok (other than the finish quality on the solid wood floors). We've been in about 3 months now. ... More

We have a large white pipe sticking up in the back yard that we knew nothing about it was late in the build. Then come to find out at the closing table that it has to stay because it belongs to the community behind us and that there is an easement so it has us limited to what we can do in the back yard. Back yard is slopped pretty bad as well makes it almost unusable for the kids to play.

Bloomfield is an ok builder for the price.

Before and after closing I have ask them to come and clean excess paint and grout off the floors. It looks terrible! I’m pretty sure this wouldn’t be acceptable if the shoe was on the other foot. So Bloomfield is not in my good graces as I write this.

Disappointed in the overall craftsmanship of the home. We understand some items will slip through and have to be fixed later, but some of the issues should have been obvious to the builder at the time.

I put earnest money down in November for a February completion date. The tilework, flooring, and framework appeared to have been rushed. I have had numerous repair requests in the past two months. The construction manager is responsive and timely to repair requests. Pam (in the sales office) is amazing and a plethora of knowledge. I wish she was my sales rep.

I still have issues that are being addressed but they should have been taken care of very early on. Some of the material used aren't the best of quality. I really think this is done with every builder unless you are doing a fully custom build. The time frame give wasn't even close to when the house was actually ready. So plan accordingly and voice any concerns you might have.

The process started off great!... everything went smoothly from contracts, picking out colors, brick, etc. but after the house was being built there was issues that we noticed that windows at front wasn’t centered and the column at back porch half of the wood was hanging over the concrete pad. We addressed it with our sales person and he got real upset telling us this is why he doesn’t like buyers to see the house until it finished. Finally got the project manager phone number to address the work with him. He said will look into it and fixed the issues. 2 days before closing for our final walk through a lot of work was still needed to be done, landscape wasn’t done, but weather didn’t help, the interior of house, floors weren’t completed, incomplete paint, etc. no big deal! Finally closed on house project manager none existent does not return calls and you have issue at that point you have to go through warranty, getting people back after is hard, you send in work orders half get completed other don’t call. I would not recommend Bloomfield homes in heartland, ... More

I was happy with my experience until 3/4 the way thru the building process. They made a few mistakes that delayed our move in date by a couple of months. The finish work was/ is very sloppy. I’m still cleaning paint, stain, pencil marks off floors, walls etc. Had to get house inspected 2 times because builder did not fix all the mistakes and damage the first time. They installed broken windows, trim , and several of the walls had holes because no door stops. The overall design of the house is great. The finish work is subpar to put it nicely.

I had a great salesman but the builder is horrible. I have been in my home for 3 months and I’m still waiting for issues that were pointed out prior to closing to be corrected. Bloomfield homes are amazing but the people I’ve worked with give them a bad name.

When shown the completed hone, things did not work correctly such as the garbage disposal and the internet connection. There was actually a short in the internet connection that has to be fixed. In addition, there was supposed to be internet connections placed in certain rooms and was not. The hallway light fixture was missing. Also, the light fixture in the food pantry fell off. The upstairs bedroom is cold as ice no matter the temperature on the thermostat. Base paint was missing in some areas as well. Many things are wrong and definitely affected our trust to build with this company again.

All in all, I feel like the home is a well-built home. However, the attention to the detail work is lacking - trim work, paint, caulking, granite cuts & fireplace stone.

Leeroy is a salesman true salesman - reels you in for the sale and then doesn’t want to deal with you once it’s final. Trent, our builder, is a really nice guy, but just doesn’t have the time or the drive to keep on top of things. We had some custom additions to our build, and I believe they would not have turned out the way we wanted had I not stayed on top of it. We moved in on 9/28, and still have issues we’re waiting to be fixed almost 2 months later. Finally, the workmanship I believe is low quality. Mainly in the final touch up details. Really bad.

The selling team was fantastic. Delivering a complete product to us was a bit of a disappointment. Out home was not ready upon move-in, although the contracting team had over a month to finish obvious buildout items. The walkthrough that was hosted was another disappointment with over 20 major items to replace or repair. Now 44 days after closing the punch list from the walkthrough is still not complete. Cute house, Really wish that the turnover would have been a more positive experience.

Upon the closing of our home, there where some final items that where supposedly done that was not. The under laying of our kitchen cabinets where not painted all the way through. The mantle on the fireplace is still leaning to this day. The quality of the paint was disturbing because it easily stains and wipes off easily. The landscaping is full of rocks and rebar was left around the backyard and a huge one in the ground on the side of the house. The chalking around the wood is expanding, and the house wasn’t cleaned on our closing day and the lawn was not cut. I was very disappointed with that because of the expectations we had and the high recommendations we had in choosing our home. ... More

Overall I like my home. But in hindsight I would ensure everything the sales manager told me was standard is clearly outlined in the contract. Items that he stated that were standard were not. I had to request my pre-constructionist meeting with the builder 2 days before the foundation was poured. I was told certain items I desired were not available with my floor plan during the pre-construction meeting, but I had photos of the same plan in another community with the options I wanted.but I wanted. Bloomfield does not appear to emphasize customer service with its sales managers and builders, Both seem to be focused on moving on to their next community. My during my final walk through I pointed items out to the builder to be corrected, he was reluctant to make the changes. When I went to the house after closing, the floors were dirty with shoe prints throughout the home on the wood floors. ... More

We recently moved to Texas and really like the area we settled into. The Bloomfield home looked great at first glance. But after living in the house for a month we have had numerous electrical problems, laziness in flooring and mostly you can tell that these issues are mostly because of a lack of pride in workmanship. These houses are thrown up and have little to no regard for the house while they are being built. All the windows and doors are left open for weather and animals while these home are being built. The home is beauty but I can tell that the quality of work was low

The overall buying experience I can say was pretty seamless but a lot of that I contribute to our real estate agent, she is amazing, keeps us at arms lengths of issues that arise. She kept us at ease the whole time. Reassured us that it was all going to work out. Bloomfield was always nice and all but definitely once we got in the home, it took 2 weeks to get our pool key, took over a month to get the people to come out for the security system and that customer service was horrible and to be honest it was disappointing that Bloomfield only provides a BASIC security system, no camera on the door or anything of that nature. Then we have had quite a few people come out and fix things that were wrong with the house, still waiting on a painter to come out and paint something in the master and in the kitchen. The quality of the home is ok, the walls are super thin, you can hear things going on in other rooms so well but we love our house in all so THANK YOU for the opportunity to have a nice, brand new home! ... More

The staff are very professional and friendly. High marks for that, as for the workmanship and attention to details, they are poor. Slow to respond and I have had to call a few times to get things accomplished. Overall value, I purchased a supposedly higher end home with I feel low end workmanship when it comes to quality.

One to move in into the neighborhood in December 2018. Rain for the next pilot brings in mud to the back yard and side of the building. Also, the next day after we move in, we discover that one of the wood panel on the gate has a hole. I contacted the person who we were told to contact. It's been almost three months now. No movement has been made. I really feel like once you close they dont care what happens.

I have raised lot of concerns when buying home , which was not fixed by builder and even after purchase I sent him all the picture but he never fixed it , builder was awful in fixing issues and I didn’t feel quality was that great .

We have moved almost a month ago and lots of things are not fixed yet- we are still messaging builders to fix things . Looks like should have go for different builder.

Cheap materials Response time is slow. Terrible service overall!

Initially we thought the entire experience had been great. However, upon moving in there were several things that caused us to lose some of the excitement. When the internet company came to establish service it was found that the outside coax home run wires were missing. When I spoke to Leeroy about the issue I was initially told, “that’s your home now you have to contact everyone directly.” While I understand this fact, it had only been a few days since closing and this was an issue that should have been noticed by the builder. We contacted the builder(Floyd) who advised us to contact the electrician directly. Once the electrician came out it was discovered that the brickers bricked over the necessary wires. The Sheetrock was cut and we have been waiting over three weeks and still have not received any correspondence as to when it will be replaced and painted. We also discovered a crack in our tub that was caulked instead of replaced. The garage structure also has a large crack that was painted over. We still love our home, however these issues have left a sense of distrust in the builder. ... More