Bloomfield Homes Reviews in Dallas, TX

We bought a home from Bloomfield in April of 2023. The house looks nice but immediately after moving in it became clear that the quality of materials used and the quality of the labor hired to build it were subpar, especially at this price point. Within 6 weeks we’ve noticed cracked sinks, peeling paint, defective tiles, damage to our front door that was identified during the pre-closing inspection and still not addressed. Everything is made of particle board rather than actual wood and some trim in the kitchen is already peeling. The sales manager, Chris, is a pleasant guy and I genuinely appreciate his efforts to help us post purchase. Unfortunately, whoever actually oversaw this home being built (I believe his name is Brad) did a poor job. My gut feeling is that I will ultimately need to fix these things myself, which defeats the point of buying a new house in the first place. ... More

Houses poorly made. Material is cheap. Still waiting for my screens to be put on. Garage (concert) unfinished. Shower floor is chipping. Kitchen Cabinets drawers (two) fell off the roller making it hard to open & close. I was told the floors were real hardwood I dnt think they are. The toilet (I have 3) were the cheapest toilets BF could. I already replaced 1, i will be replacing the other 2. Made a report got no response.

Warranty is not very good.,Have problem with the roof but they tell us as long it's not leaking it doesn't matter what it looks, like have ridges from ply wood not seated or warped bad craftsmanship.Seems Bloomfield does not care how their homes look like.

Bloomfield Homes Maplewood 2 is a subdivision where they feel we should receive less than the others home like Tree-farms, Daniel Farm. We should receive all the same type of attention and what we ask for at the time of picking out our design. Every home should not all look alike! When someone build a home other shouldn’t be allowed to go into their home while being built! Project management shouldn’t sign off anything unless.. they have actually checked it! More attention need to be made and making sure the buyer are happy and satisfied. The contract workers doesn’t care where they leave their trash! Portal podding on owner grass…not unacceptable! Worker digging hole in owner grass and no one knows why. Outside lights doesn’t work and once again…no one have time or care. Quality should always be before quantity…period! Find a professional interior designer who knows how to pick color and trimmed to bring out people home! Communicate is very poor and still don’t understand why we couldn’t have Cedar garage like the other Bloomfield home. I feel great division… we should have two walkthrough and 90 days for repairs that wasn’t completed!!! I could go on and on but will stop!!! ... More

Expensive and cheap material

If you are have a home built from the ground up, check as often as possible to ensure things are done correctly. If you are not sure what right, have someone who know to help out. Even with COVID-19 some things could have been handled better. Overall the home is beautiful,

Brand new home, but after 3 months here is the truth. December-February 1. Three rooms in the house do NOT heat well at all. They are freezing, causing my electric bill to go up. I told them about it during the walk through the response I got was...”well that’s a north facing room “ 2. Laminate flooring is bowing and fells like a trampoline in some spots. Their response was “it’s supposed to move as the house moves” 3. Carpet is already worn down. Also every room has a st least 1 or more places with a seam, and you can see them and feel them when you walk on it 4. The louver vents can be heard anytime a breeze goes by. Sounds like anilmals are trying to nest in them. 5. Caulking and paint. Let just say they got lazy on this part 6. Not very energy efficient even though they claim to be. 7. Windows suck!!!!! Major draft problems. Oh and they have been out to “fix” them 8. Doorbell sounds like toy kitchen pots and pans banging together 9.Landscape- the mulch has pretty much disappeared 10. I can’t fit 2 cars in my driveway and I have an extended garage. I think you get my point. Cheap materials. Cheap labor. Cheap home. I love the design, but I’m just waiting for things to fall apart probably right after the warranty runs out of course ... More

I love my home now, but I did not enjoy the home buying process with the Bloomfield sales representative who I found difficult to work with as he often did not like to answer questions and was rude when he did not know the answer. I also received inaccurate information on many occasions. Also, the original project manager assigned to me was terrible and never provided me with updates. I had to ask for updates along the way and missed a lot of the home building progress because if this. I eventually was paired with an excellent project manager but this was only about a month before the home was completed. ... More

The home process took too long and many repairs needed to be done when moving in.

The home is gorgeous.. worth all the unpleasantness we dealt with for a year.. we started out with an amazing property manager who was very open and honest and communicated great. I also appreciated the project manager for his honesty along the way.. I understand covid was also in play so we were as understanding as possible.. they let go of our property manager and brought in someone we don’t trust at all. We waited from March of 2021 and moved in March of 2022… spent a lot of money living month to month on apartments cause we were given a closing date 4 different times. The title company was rude before closing and even ruder at closing. You would think that the happiest moment of our life would be enjoyable but they were negative and not once smiled at us.. I am sooo happy to be done with the process because I WILL NEVER go through it again.. I am in my dream home and enjoying my family and the future. Won’t dwell on the past but since you asked I answered.. hope they get it together cause the house is worth it but the process was hell. ... More

Over all I do like my new house, but the ask of this survey is to rate my experience. First off the build was a month late. I know this build was in the middle of a pandemic, but the reality is it caused me to live out of my RV for a month. It also forced me to keep my household items in storage an extra month. Second blinds were written into my contract but did not get installed till after I moved in. I had to take time off from work trot them to finish something that should have been done before I moved in. Third is my front door was wrapped and was leaving a half inch gap between the weather stripping and the door. I feel this should have been caught by someone prior to me taking ownership. This problem has yet to be corrected. My last big complaint is the driveway. The curb is a gradual style curb,. The builder does not cut the curb when installing your drive way. The creates both a very anting bump and cause my daughters brand new civic to scrape. There is no way I will be able to have a sports car get into this driveway. Again I truly do like my house, but being late on the build, not paying attention to quality issues, not having all the work contracted complete for the closing date and the usability of the driveway gives my buying experience a low score. In all fairness Bloomfield is responsive to getting things corrected (except the driveway). ... More

Well, first of all the house was not professionally cleaned. I know I was out of state, but the Home Builder should have caught a lot of these problems. I've had to have warranty work fixed and I have an issue with having so many floor tiles to be replaced. Also, my two bathrooms need to be re-grouted and for being a new home they should've been grouted correctly the first time. I also have a window in my master bathroom that the windowsill is not finished so the workmanship is not there for me.

From start to finish, the lack of communication and poor customer service were glaring issues that made the entire process frustrating and stressful. First and foremost, the communication from Bloomfield Homes was abysmal. There were countless instances where I had to follow up multiple times to get any updates on the progress of my home. Simple questions often went unanswered for days or even weeks, leaving me in the dark about important decisions and timelines. Furthermore, when I did manage to get in touch with someone, the customer service was consistently subpar. Responses were often dismissive or unhelpful, and there was a noticeable lack of empathy or understanding for the challenges I was facing as a customer, primarily due to multiple changes with materials I selected and the quality of construction. Overall, my experience with Bloomfield Homes was a complete nightmare due to their lack of communication and poor customer service. I would strongly advise anyone considering their services to proceed with caution and explore other options that prioritize effective communication, customer satisfaction, and quality of workmanship. ... More

We had a lot of issues before closing and builder was VERY slow with fixing them. We had to push closing date, because only half of the issues have been fixed.

Seller was great. I had lots of issues with the builder about not addressing issues I brought up during construction and prior to closing that were supposed to have been resolved. Whenever I reach out for an issue I got the feeling that he was irritated with my requests despite me having no irritation in paying the money for the house. This was a transaction - I pay and you deliver the goods as promised. Bloomfield did not keep their part as I am still dealing with repairs which is very inconveniencing as I have to adjust my work schedule. I have been very disappointed with this process and regret purchasing a home from this company and I have dissuaded people who have asked me from doing business with them. To date the work on the mold issue (brand new house) is still ongoing, the attic door has a draft coming in and I am still waiting for that repair. Other things have been fixed but I am so frustrated and tired of the back and forth with your company that I do not even want to bring the other issues I have noticed. I understand that nothing is perfect and mistakes will be made. What bothers me is the fact that whenever I reach out for an issue the impression I get is that I do not know what I am talking about. You are not doing me a favor, this was a business transaction and I have done my part and expect Bloomfield to do theirs. I would hope that me being a woman has nothing to do with it. ... More

Not satisfied for the money we paid to purchase

there is lot of pending works when were not completed when the house was handed over to us.

definitely not recommend Bloomfield unless there's no other option

Customer service is practically non-existent. Sales person is great, but everyone else was poor; particularly the person who did the walk-through with me.

Unfortunately we received the house with many details to fix and of very poor quality. It was not what we expected, we are disappointed. Would NOT recommend it!

Please know that a Bloomfield Home is a tract home. They speak of the quality in their homes, but they do not deliver. Bloomfield Homes has no quality control. They want to build a home and move on to the next home. Materials and workmanship are lacking in quality. Sales manager and warranty manager display minor interest in purchaser satisfaction.

Experienced a bunch of issues with the timeline changing sometimes on a weekly basis. Additionally when it came to integrity of the build there was back and fourth about how the walls should be finished. For Example - the walls downstairs looked like there were waves in them going in and out. When brought to the builder it was attempted to be justified and then went to why we shouldn't fix it. This was very disappointing because if there is an issue the answer should be simple. (Sorry we missed this we will fix this right away,) There seemed to be more excuses with this team than production. It took us having a separate meeting to address why they wanted to move our move in date to October when we were told 2 weeks prior it was July. Additionally there were 5 house put up 5 months after our but was finished before ours. For a first time home buy I will not likely recommend Bloomfield. ... More

This is my 3rd and most expensive new build. Unfortunately, this has been my worst homebuying experience. First, my keys were given to me in a ziplock bag. Contractors did not clean home...in fact, carpets were stained from red dirt. My advice to other customers is to please make sure ALL repairs are completed prior to closing. This company only allows one (initial) walk through...they do not record recommended fixes. Approximately 80% of recommended repairs were NOT completed prior to closing. In less than 30 days, I have had 15+ contractors in and out of my home to fix different issues that should have been fixed before closing. But because they do not allow a 2nd walk through, there's no way to verify if repairs were completed. Hired contractors are subpar and does shotty "patch work ". Warranty department (Shane and Ralph) is very defensive and accusatory, doesn't honor repair requests in a timely manner. Contractors do not show up on appointment date/times. Warranty department states "they don't control contractors ". Overall, I would not recommend this company. The shell is gorgeous, but I believe several short cuts have been taken. Plus, customer service is everything when trying to resolve concerns...this company (my region) lacks professional. ... More

We went with Bloomfield expecting a great buying experience, yet it became a nightmare for us and our realtor. Communication is horrible and the least important piece of the buying experience to them. There is no clarity between builder and buyer which raise many red flags. We love our home, but the struggle to get to this point will not be forgotten. Bloomfield also need to do a review of their sub-contractors very poor craftsmanship of their homes.

The actual purchasing process went very smoothly, just the occasional hiccup as one would expect in any process. The workmanship and materials, however, are terrible. Cabinet trim separations, rusted fireplace screen, exterior trim that wasn't painted, paint slopped onto the window frames, concrete that crumbles by hand and has mesh/cables coming out of it, no touch-up kit for paint, paint and texture cracked and flaking off of the walls in EVERY room, popouts in the driveway concrete, dried mortar all over the bricks, damaged volute (wooden first step) improperly installed, AC registers that cannot be adjusted because they were jammed into holes that were the wrong size, fireplace brick with mortar all over it, paint flashes and drips on every single wall, drawers with bent rails, a pot filler that was GLUED to the wall - not screwed on to the backplate, etc. It goes on and on. The warranty manager is fairly responsive overall, but the workmen he says are going to call or come out often don't call and sometimes don't even show up after they are scheduled. Really disappointed. The house is just slapped together in hopes they make it past the warranty period before it falls apart. ... More