Bloomfield Homes Reviews in Dallas, TX

Do not respond to issues and mislead on information. Make changes and then act as if they did not. Will tell you to report anything you find after 30days instead of daily and then said after 30days you now contact the warranty people. So sad!!!

Quality of house is terrible. There is evidence of cheapest materials used through out every part of house construction. Because of this, there is no cold insulation in winter nor heat insulation during summer. Adding to that, the HVAC system is the cheapest version possible which struggles to keep the house warm during the mildest winters. To make things worse, the HVAC uses up 60% to 70% more gas to keep house reasonably warm. To keep the house at ideal temperature would mean thousands of dollars in monthly gas bills. The appliances seem to have been picked up from a clearance or refurbished store. They cut corners with things like doors, windows, bathroom and electrical fixtures. So many things have failed during the first month of ownership. Needless to say, we would never dare to buy another Bloomfield home, nor can we recommend it to friends or family. ... More

The initial process was great. Everyone was friendly, attentive, responsive, and enjoyable to work with. The ending has been horrific. After signing, I was told by multiple people not to worry about issues that I see because Bloomfield would take care of them. The stainless steel sinks in the kitchen and laundry room were scratched beyond belief. The tubs had several scratches on them. When I complained about them, a worker was sent and sanded the scratches on all three tubs; therefore, one side of each tub was glossy and the other side was rough. I complained about the rough side, then, a tub refinisher was sent out to refinish the tubs. Now, the tubs are two different shades and have two different textures. I complained and expressed that I do not want two-toned, two-textured tubs in my new house. I would never have imagined refinished tubs in a brand new home that cost this much money. I paid for upgraded countertops, and the countertops have been rubbed with some type of cleaning solution that took away the gloss and has a chipped area. Hopefully, it will be replaced. The hood vent from the stove is very loud when the wind blows which is extremely annoying. From research, it says the noise is because the materials are cheap. I was told that is just the way they are. The commodes are tiny and are not a set. The base is from one company and the top is from a different company. The top changed color within a week and was not painted well. I have never been in a brand new home with two different brands for a commode set just to save money, especially with the cost of this house. Stains were in the commode that a professional came in and removed. Commode tops were chipped. Commode tops have been replaced. Microwave was making a loud sound. Some windows do not open. One window has a cracked base. There was a bulge from the baseboard that was repaired. Shower does not come with a flap to keep the water from getting on the floor. I was told to put a mat there to keep the water from making a puddle on the floor. Garage door stopped working properly within a week. It has been repaired. Some electrical wiring share the same wiring when there should have been separate wiring/switch. House has entirely too many cost cutting measures in it for the high price sold. I have not been able to enjoy this house at all due to the repairs that need and should be done. This is not my first home being built, but it definitely does not compare to the previous quality. This house has taken a toll on me mentally with the defects and economical measures taken. ... More

We have some issues as we move in four weeks and the issues haven’t been resolved until now. First the backyard, AC Not working and there’s cracks on our bathroom walls and skunk in the attic and all these are still pending to be resolved.

The paint drops on the wood floor, paint/texture on granite counters and poor workmanship with the caulking in the bathroom was quite surprising! It truly looks like a 5 year old caulked the bathroom. This was pointed out to the project manager during our new homeowner orientation, but nothing has been done since. I am not sure I would recommend a Bloomfield home, given our experience. We believe if we lived locally when home was being built, many of these issues would have been resolved prior to close of escrow. We believe the fact that we were out of state, we were taken advantage of to some degree. ... More

The home is beautiful, however upon moving in a lot of imperfections were noticed. It was very easy spot areas where the work was rushed, including the horrible paint job that can be seen in the evenings. A few repairs were made after getting my realtor involved, but the major concerns had been ignored and the responsiveness of the responsible parties is awful. If I had the opportunity to give this house back and go with another builder I definitely would. I feel like I could’ve gotten a better home for the money that I spent and I really regret not going with one of the other homes I viewed. I’m at the point where I’m ready to take them to court to get the things in my home that need urgent attention repaired. ... More

When I saw the model of this home I loved it! But when I asked the salesman about the process and what I needed to do, he sarcastically said "qualify for the loan" and he went back to what he was doing, That should have been my first clue to leave and not return. But I started the process. I went back to the sales office and was received in the same sarcastic manner until I pointed out to him that I qualified for the loan. Then his attitude changed considerably. He then became the perfect salesman... for a while anyway. He walked me through the model and I shared with him the components I wanted in the home. This all started right at the beginning of the pandemic. Once the framing was up I realized the double oven was left off. When I brought it to his attention, I was told it was too late. That was interesting to me in that I told him originally I wanted one, and I missed checking for it on the paperwork. He also had previously given me examples of how people would add to or change orders and they would be charged a portion up front but that it could be done. Already stressed and a bit overwhelmed, I just let it slide. I asked about a front door I saw on a house in the same neighborhood that I liked and was told it was like a "test" (this may not be the right term) home and that the door could not be used on my home. Fast forward, the door is on two other homes on my street...one is a Primrose just like mine. So was it a test or did they just want to tell me no? The lot I wanted originally was in a different block. I was told that a Primrose can only be built every 3 houses so I couldn't have that lot. There is a Primrose next door to me and one behind me and my neighbor. There are also 2 next door to each other further down the street. It was getting close to closing and I began getting emails from the closing agent to get documents updated and they provided a closing date as well. I was concerned since I had not done a walk-through on the home. I sent an email and the builder and salesperson called me back. They both spoke to me as if I had don't something wrong or was crazy and basically stated that they had not authorized anyone to call me and all that information comes from them. I forwarded the text messages and emails and called the mortgage company and explained to them the issue and they took me off the schedule for the closing. I didn't hear back from the builder or the sales office. I finally closed on the house but it wasn't a magical moment as I had expected. While I really like the design of this home, the quality of the workmanship is not what one would expect in a home in this price range. Within the first week of my move-in I had 2 gas leaks (and I still smell gas), repairs to electrical switches, hot and cold plumbing pipes reversed and installed in the wall incorrectly, some sort of mixing valve had to be replaced that was not working in the master bathroom, landscapers had to come out and redo their work, outdoor lights malfunctioning, gaps and damage to the flooring, damage to wood trim, over cut drywall, sloppy installation of tile work, damaged screen from a break-in prior to closing found in the back yard, sloppy caulking and paint job throughout the house. Then of course I had to take off work or have someone at the house for repairs to be done. Extremely frustrating! I have reported all these concerns to Bloomfield Homes. However, I had to contact the corporate offices due to the builder yelling at me when I was asking questions about the problems I found in my home. He acted as if he was doing me a favor by even building the house. Some of the work has been done and some is scheduled to be done in a few weeks. Throughout this home building and buying process I was treated like a low-class citizen by the representatives of Bloomfield Homes. I was yelled at, talked down to, and demeaned. I had to eventually remind the builder that he wasn't giving me this home ... I was paying for the home! When I look back on the whole ordeal it really bothers me and I am constantly trying to answer the question, why was I treated this way? Is it because I am a single, African American female or maybe this is how they treat single women period. I wish I had paid attention to the red flags, and found another house with a different builder. ... More

It wasn't easy to communicate with the builder. My questions were answered with (per code, within the limit, per design). The builder had fake passed test reports and was trying to convince me that everything was perfect, while my 3rd party inspection found lots of minor and major issues.

Bloomfield Home plans are beautiful. And the models are beautiful, but what you receive will have you dissappointed. They don't correct all of the items you call out from your walk through. A vendor informed me they couldn't do a better repair job b/c of the type of material the builder chose to use. Im constantly reminded of the poor quality of work. Holes behind outlet panels, crappy texture work, etc. Highly disappointed in the quality of work on our home for the price. You'll learn how to use the warranty portal quickly, but don't expect a quick response.

Home price going high evry couple months, but materials and job quality is going down (bad).

So many problems have been found in my home, just know Bloomfield won’t fix any of them. They will give you the run around, blame you and then just ignore your warranty. If you are moving into a new build you get the pleasure of listening to blaring music from the workers, the streets are literally trashed with garbage all over, and the nails in my tires have made me very popular at the tire store. We’ve spent so much money out of pocket fixing what Bloomfield should have rectified during our walk thru or noticed by the builder. Lots of my issues are cosmetic and what I can see, it’s what I can’t see that makes me the most nervous. ... More

Would never buy a. Bloomfield again. Took 17 months to build my home and seldom if ever was I provided an update on the home. Communication is very poor with Bloomfield homes. I will say Jerry the builder did help us us and provided us with the answered we needed.

This is my second Bloomfield home, 4th build experience, I have also helped sell several Bloomfield homes, and this was the WORST sales experience. From the get go, Andy was slow to respond and almost cost us several thousand dollars due to a delay in signing of the contract AFTER we paid our honest money… after back and fourth he relented and gave us a discount. However that was only the beginning as he continued to either not communicate with us or not listen to us or even document what we wanted. During the design phase he argued with what we wanted and neglected to place our selections he disagreed with. This resulted in us as the buyer having to continuously remind Andy and caused undue delays. This includes cabinets not being ordered for upgrades, excluded or tile flooring in our kitchen, and other things. When it came time for our closing date he asked us for empathy and understanding, yet provided none for us. We were moving across half the country and the lack of communication from Andy resulted in multiple increases for the move. Near the end our date changed yet again, and yet again Andy neglected to tell us (title told us through or loan company), had I not known, he would have generated 5-10 thousand in losses between travel and care. Often times, the only way to get an update was for me to fly from my source state to Dallas to visit Andy physically as he almost never called or emailed me. Andy post close has neglected to follow up on his commitments, there is many more issues that I have with the sales process. I would expect this experience in a home between 100-250k but not at 3/4s a million… I am happy to discuss more if needed to help improve Bloomfield. I once was a STRONG advocate for Bloomfield to my peers, friends, family, and strangers, I am not sure that is the case due to Andy. I will say our builder Jeremy saved the day and restored some of my faith in Bloomfield. Subcontractors for bloom field seem to be a bit hit or miss this round. ... More

If you come in with low expectations than you won't be disappointed. It's like you're being bullied throughout the whole process because there's no other choice.

I was so excited to get my Bloomfield home. This was my first home and the home was so beautiful. I heard so many things about Bloomfield and how they’re such quality builders. However, I would expect the quality of their employees to match the quality of their homes, but that was not the case. The home buying process was very smooth until after closing when the keys to my house did not work for the front door, and the sellers agent Ty had no sense of urgency to correct the matter, nor did he seem to care. Imagine making your first home purchase for over 450K and being told by the sellers agent that it is now your responsibility to correct an issue that should have been fixed by them. I work in customer service so I am very big on serving customers and never would I have handled anything like that especially without being overly apologetic. To not even receive as much as an apology for the entire debacle def left a sour taste in my mouth. I would not refer my family or friends to this particular community because I’d hate for them to experience that type of treatment, but great home tho. ... More

From the beginning, we were lied to. The interest rate for preferred homes and inventory was 4.99% with the preferred lender… we bought a home from the inventory and were not offered that. Communication was terrible, after the payment we didn't hear anything from the seller and were sent to do negotiations with the lender. The whole process was stressful.

In light of the ongoing pandemic, understandably there were some shortages. But 15 months we waited patiently for our home to be complete. There were months when it was dormant with no activity, no communication. At 12 months we began reaching out to the builder and no response by phone, email or text; When we finally arrived unexpectedly at the show house, we were told IT's Bloomfield policy to not communicate with pending owners, that's the job of the site manager. Unprofessional and rude! Before closing we were met with hostility and blatant disrespect , and poor craftmanship with several areas needing fixing before we signed. I would not recommend any new home owner to purchase here. Our experience was HORRIBLE!!!! After speaking with neighbors many have expressed the same complaints. Buyers beware!! I have repaired several things at my own expense since moving in, Today after 1 month, I continue to find deficits that are in need of repair. Overall grade:1 ... More

Wish I could write a great review but unfortunately the process was the worst I have had when buying a new home. Already having issues with pipes leaking delays from having simple tasks done. One would assume that when you purchase a new home you have no concerns when it comes to things breaking. wish this was the case. We love the home and the value but just trying to have minor or major repairs done is a extremely difficult task. I understand things break but good service is when you are able to have the repairs done in a reasonable time. Selling agent was rude to our realtor and refused to provide updates. One my ask why you purchased because we see the value in the property and it’s worth it. I would strongly suggest working to improve the service even after the home has sold. ... More

Please make sure and get a third party appraisal! Very concerning buisness practices.

Builder very disrespectful when speaking with clients. Sales person gives misinformation and lie and denies when called out on it. Builder not willing to correct major structural changes that the client was given and offered by sales person nor compensate to the inaccuracies.

Worst experience ever buying a home

Horrible experience. The sales manager was unorganized, didn't communicate. The home construction phase was Horrible things were done wrong and upon completion after during a home inspection found other issues.

I purchased a Bloomfield home in the Arrow Brooke community in Aubrey/Little Elm, based on the online pictures and the schools mentioned by the project office. However, the home is quite different from what was shown in the pictures—for instance, there is no fireplace—and the school districts are different from what was advertised, which feels misleading. I'm now struggling with the inconvenience of commuting 5 miles to send my kids to school.

We are first time home buyers, overall experience was very difficult and frustrating with Bloomfield sales person and the builder I worked with. My house elevation was not accurately done as promised(as per blue print), about elevation we discussed during our builder’s meet, they clearly agreed the house will be as per blue print and I paid premium/additional upgrade money just for elevation. It was promised by Sales person that money will be credited for not having elevation as per the plan but at end no credit was given to me. One month before closing, Bloomfield(Sales person and builder) threatened me to cancel my contract because of their mistake, and they threatened me to cancel the contract as they knew my importance of having house. Very frustrating, I had so many sleepless nights and due to which my health got impacted. Bloomfield Sales person said that house blue print can be changed without prior notice. Very disappointing. Bloomfield increased my house price over night, even after taking Earnest deposit money from me. Never expected someone will change the price after taking deposit and blocking the home, which is very unprofessional and not expected like this from Bloomfield. Contract preparation was delayed by sales person, and I had to pay the additional price. Before closing, the sales person confirmed that all issues identified by then will be fixed within three days after closing the house, because of which we went ahead with house closing. Issues which were identified before closing the house are still not yet fixed. All issues are still open, even after 2 months of closing. List goes on… ... More

The workmanship was par at best. Multiple mistakes. Slow response times. We closed on our house and things still aren’t correct. I won’t build through Bloomfield in the future.