Bloomfield Homes Reviews in Dallas, TX

My entire home-buying experience felt out of the ordinary. Not as professional nor punctual as it should be. Empty promises were made. Could go on a rant for a whole day.

I was so excited to get my Bloomfield home. This was my first home and the home was so beautiful. I heard so many things about Bloomfield and how they’re such quality builders. However, I would expect the quality of their employees to match the quality of their homes, but that was not the case. The home buying process was very smooth until after closing when the keys to my house did not work for the front door, and the sellers agent Ty had no sense of urgency to correct the matter, nor did he seem to care. Imagine making your first home purchase for over 450K and being told by the sellers agent that it is now your responsibility to correct an issue that should have been fixed by them. I work in customer service so I am very big on serving customers and never would I have handled anything like that especially without being overly apologetic. To not even receive as much as an apology for the entire debacle def left a sour taste in my mouth. I would not refer my family or friends to this particular community because I’d hate for them to experience that type of treatment, but great home tho. ... More

From the beginning, we were lied to. The interest rate for preferred homes and inventory was 4.99% with the preferred lender… we bought a home from the inventory and were not offered that. Communication was terrible, after the payment we didn't hear anything from the seller and were sent to do negotiations with the lender. The whole process was stressful.

In light of the ongoing pandemic, understandably there were some shortages. But 15 months we waited patiently for our home to be complete. There were months when it was dormant with no activity, no communication. At 12 months we began reaching out to the builder and no response by phone, email or text; When we finally arrived unexpectedly at the show house, we were told IT's Bloomfield policy to not communicate with pending owners, that's the job of the site manager. Unprofessional and rude! Before closing we were met with hostility and blatant disrespect , and poor craftmanship with several areas needing fixing before we signed. I would not recommend any new home owner to purchase here. Our experience was HORRIBLE!!!! After speaking with neighbors many have expressed the same complaints. Buyers beware!! I have repaired several things at my own expense since moving in, Today after 1 month, I continue to find deficits that are in need of repair. Overall grade:1 ... More

If you come in with low expectations than you won't be disappointed. It's like you're being bullied throughout the whole process because there's no other choice.

Wish I could write a great review but unfortunately the process was the worst I have had when buying a new home. Already having issues with pipes leaking delays from having simple tasks done. One would assume that when you purchase a new home you have no concerns when it comes to things breaking. wish this was the case. We love the home and the value but just trying to have minor or major repairs done is a extremely difficult task. I understand things break but good service is when you are able to have the repairs done in a reasonable time. Selling agent was rude to our realtor and refused to provide updates. One my ask why you purchased because we see the value in the property and it’s worth it. I would strongly suggest working to improve the service even after the home has sold. ... More

Please make sure and get a third party appraisal! Very concerning buisness practices.

Builder very disrespectful when speaking with clients. Sales person gives misinformation and lie and denies when called out on it. Builder not willing to correct major structural changes that the client was given and offered by sales person nor compensate to the inaccuracies.

I purchased a Bloomfield home in the Arrow Brooke community in Aubrey/Little Elm, based on the online pictures and the schools mentioned by the project office. However, the home is quite different from what was shown in the pictures—for instance, there is no fireplace—and the school districts are different from what was advertised, which feels misleading. I'm now struggling with the inconvenience of commuting 5 miles to send my kids to school.

We are first time home buyers, overall experience was very difficult and frustrating with Bloomfield sales person and the builder I worked with. My house elevation was not accurately done as promised(as per blue print), about elevation we discussed during our builder’s meet, they clearly agreed the house will be as per blue print and I paid premium/additional upgrade money just for elevation. It was promised by Sales person that money will be credited for not having elevation as per the plan but at end no credit was given to me. One month before closing, Bloomfield(Sales person and builder) threatened me to cancel my contract because of their mistake, and they threatened me to cancel the contract as they knew my importance of having house. Very frustrating, I had so many sleepless nights and due to which my health got impacted. Bloomfield Sales person said that house blue print can be changed without prior notice. Very disappointing. Bloomfield increased my house price over night, even after taking Earnest deposit money from me. Never expected someone will change the price after taking deposit and blocking the home, which is very unprofessional and not expected like this from Bloomfield. Contract preparation was delayed by sales person, and I had to pay the additional price. Before closing, the sales person confirmed that all issues identified by then will be fixed within three days after closing the house, because of which we went ahead with house closing. Issues which were identified before closing the house are still not yet fixed. All issues are still open, even after 2 months of closing. List goes on… ... More

I will first start with the only shout out and complement which is our sales guy John. And that is the only thing good I can say about Bloomfield Homes and it’s because of the Construction manager Mike, which I can not say anything good about him. He is one of the rudest people I have ever felt with and I work in the home building industry and have dealt with rude people a lot. He is also untrustworthy non helpful and treats people with no respect Things Mike did after we signed the contract 1) I went in and punched the house and tagged everything that needed to be done from drywall, paint, tile, cabinet touch up, rust stains in the bath tubs, dead landscaping and grass, no rods for the bath tubs (industry standard all builders have the installed even if they are cheap ones, closet rods not stained (industry standard all builder stain them), wrong size ac filters called Goodman and they said the require the 4 inch media filter and even you ac company said the same thing Goodman also said putting the filters he put in will void the manufacturer warranty which means Bloomfield will be responsible for anything that goes wrong with the unit It’s not just us that have issues with Mike. 10 of our neighbors including both of our next door neighbors said the same thing good luck getting anything done Mike won’t do any thing. I would like the President to call me since everybody else just wants to defend Mike instead of holding him responsible ... More

Worst experience ever buying a home

The project manager missed a lot of important details during the final inspection of the house. In addition of a very careless handling from management of the warranty process from Bloomfield side and poor customer service. We encounter a back-flood of used water at the second day of living in the house that damaged the walking closet. Incomplete structural area in the garage. Cracked bath shower. A set of dinning light that did not have a switch to turn on or off. A division between tub and wall covering that the warranty department insists is normal. Cracked tile. Missing paint/texture in several areas of the house. Scratched kitchen exhaust vent cover. Missing part in fence. Garage door wrong installation. Garage door dented. Nail coming out from ceiling. Appliances (oven, dishwasher, and garbage disposal) wrong installed. The master toilet leaking water due to bad installation. In summary, this had been the worst experience buying a new home. We were expecting Bloomfield great quality on all the areas of the house including building, however it was not delivered. Very disappointed! ... More

regret to buy from you

Extremely poor workmanship as our home flooded and several parts of the home begin to breakdown in 48hrs after closing. Pathetic, inept building engineer, issues that have continued to THIS DAY. Needless to say, I continue to advise everyone I’ve come across to stay away from BH.

The kitchen counter has cracks and backyard has big tree and Bloomfield not responding to it once it closed

This was a truly awful home buying experience. Months and months of delays, closing date pushed back multiple times at the last minute, tons of issues still remain long even after move in. Bill was great during the process and much was out of his control, but the communication and follow up with the builder lead was and still remains very bad. He answers and communicates when convenient for him. This was a truly terrible building experience I’m just glad we’re finally in. Still waiting on things to be done. BUYER BE AWARE!!!

The workmanship was par at best. Multiple mistakes. Slow response times. We closed on our house and things still aren’t correct. I won’t build through Bloomfield in the future.

Seems bloomfield is more concerned with performing the bare minimum to sell than turning a quality product. Approximately 2 months in and already submitting a second list of warranty items. This one to include excessive floor noise from the second level while several issues have still not been addressed from the first warranty submitted. At no point during the process did we feel our construction manager was committed to quality and it's coming to show now that we are living in the home. I'm very concerned the upstairs floor issues will not be addressed or take an extremely long time to fix as its been several weeks and we still have not had simple paint issues resolved. ... More

Horrible experience and a nightmare

The house is over priced

A lot of things were broken or poorly finished upon moving in and the reps have largely been unresponsive. I do not recommend bloomfield.

Home was not built to standard, don’t think the building manager nor the sales person checked behind the subcontractors

We neither had a pre-construction meeting nor new home orientation. Quality is poor. AC didn't work for some time. Some items missing and damaged door left inside home. No response to emails when asked to remove it. We had to carry it outside and leave it at construction site. I wish I didn't move from my previous home.

The process to build my Bloomfield home was horrendous. Trying to reach someone to get issues around my home fixed is a nightmare. I will never go with Bloomfield again. It took almost a year and half to build my home.