Bloomfield Homes Reviews in Fort Worth, TX

There were a lot of promises about quality and service and the more I live on my house the more I realized they cut corners or that things were done at the promised expectations. Awful service by the “partners” or prepaid services our builder choose. Really bad communication or notice. The only good service we received was by the construction manager that was extremely polite and detailed when we did the walk thru for the property. When we actually took over the property it was really dirty, nothing got repainted not fixed, mud stains in the floor, paint sprayed on the side of the brick wall, unsealed windows, paint on the windows and baseboards. Wouldn’t recommend to anyone to purchase a house with Bloomfield unless they are not on a rush. ... More

We had a poor experience with this builder. We had many concerns with the way the work crews were treating our property including drinking alcohol on the work premise. Our concerns were never truly addressed and we were given answers stating that our GC barely had enough time to view our house 1 time a week if that due to the number of houses he had to oversee. We were also told that our site was not as bad as the other houses down the road. I feel like Bloomfield didn't properly oversee the construction of our home and with that we still have issues that we are trying to have resolved after moving in 4 months ago. ... More

Inconsistent texture on the walls. Faucet leaked. Cabinet cracks. Gaps around outlets. Light fixture not connected to a switch. Attic door misaligned. Lots of area over sprayed. Very unfortunate with current COVID situation, otherwise we would be requesting warranty work to be done immediately.

Would've used another builder had I known better...

Not at all what we thought it would be for our first time buying a home. Landscaping is horrible tons of rocks under the sod. Water doesn’t drain on one side of the house. Still waiting to get some things repaired. The builder knows that the contractors do SLOPPY work and they drink on the job which is bad all together beer bottles be everywhere. Still waiting to hear back from the warranty department.. Love the home but poor quality no insulation in the walls at all you can hear every move somebody makes and when the toilet is flushed upstairs. POOR quality and nobody cares cause it’s not their money being spent cause it’s ours. ... More

Almost a month and a half and still dealing with builder to finish issues with my new home. We supposed to be enjoying our home but still frustrated cause we still dealing with repairs.

We have had multiple problems and we have been brushed off for the most part. We also have not.closed on our home and have been given the run around the whole time. The close date is already 3 months behind and Nick is the rudest contractor! We have not ever built a home from scratch and after this experience, we won’t again! Please help us get into our home, so that this is over! Also, get every last one of your people some training on communication and customer service. We hav had graffiti and vandalism in our home and we are treated like we are the criminals! Is customer service dead? I have plenty to say about our terrible experience but I’m running out of room! ... More

Still waiting for issues discovered during the walk through to be resolved. Moved in over 2 months ago. Concrete driveway has/had multiple cracks and chunks of concrete missing before we moved in. Paint was all over the very expensive hardwood floor and it took two months of haggling to get them repaired. Looked like my husband painted the house rather than professional painters. Shower tile grout did not get sealed, glass in master shower had to be replaced due to large scratches. Master shower door does not shut properly so after every shower there is water on the floor. Air conditioner continued to leak condensation and we were given excuse after excuse as to why until the A/C professional came out and fixed the problem within 15 minutes. Multiple cabinet doors and trim had to be replaced. Master sink had chips in it that had to be repaired. The dishwasher does not get the dishes dry or clean and you can’t open the door all the way to get the bottom wrack out. Building process lacks over site by the site foreman. No wonder they make you sign a form not to post on media any negative comments about them. ... More

Do not trust ANYTHING that the community manager at Star Ranch tells you. Get EVERYTHING in writing -- and I mean EVERYTHING, down to the very last, most minute detail. If not, you will be very upset when things don't go how you were told they would, and the community manager denies saying any of it. The homes are beautiful, when finished, but the mess that is made during construction is absurd. I can't even begin to tell you how much garbage, half-eaten food, beer cans and bottles, and whatnot we found throughout our house during the build process. When confronted about it, the community manager acts incredibly surprised, like this has never happened before (even though EVERY SINGLE PERSON IN THE NEIGHBORHOOD SAYS IT HAPPENED TO THEM TOO!!!), and denies that it could in any way, shape, or form have been caused by Bloomfield employees or contractors working on behalf of Bloomfield. I am also fairly certain that the majority of that garbage is now laying directly under my sod, instead of being removed from the property. I have been picking up trash and rocks since we moved in, and there appears to be no end in sight. We were told there would be a gas water heater -- what was installed was an electric water heater. We were told afterward that this was because of venting issues (nowhere to vent it in this floor plan). Which is an outright lie, as the water heater is adjacent to an exterior wall. Additionally, the price of my home included the cost to run the gas line that was installed. If this floor plan required an electric water heater, Bloomfield would have known not to install a gas line specifically for the water heater. We were also told that the railing on our stairs was going to be an open wrought iron banister. We arrived to find a flat sheet of drywall (super decorative, I know). When we asked about it, we were told that that was a premium upgrade, and we could pay extra for it, and it would delay closing by a couple of weeks. All of this after specifically asking if that was going to be a standard part of this home (multiple times) and being re-assured that it was (multiple times). Then we had some flooring that was supposed to be re-configured before closing. Came in the day before closing, and the flooring had not been changed. Home inspector found some shotty roofing work, with improperly sealed roof penetrations and damaged shingles -- great quality work from their roofing contractor. I also had to spend some time adjusting all of the cabinet doors and hardware through the whole house once we got in, because EVERYTHING was crooked. My yard is not smooth or even, probably because of all of the rocks and trash under the sod. When I called Bloomfield corporate to address these issues as they were occurring, I was basically told I could take my earnest money and walk away from the purchase. They had no desire to work with me to resolve any of these issues. They know that in this market, if you walk away, someone else is just going to buy it anyway. Bloomfield does not care about you. They care about the sale. ... More

The builder's workers provided sub-par and damaged material, examples are the soaking tub has repaired holes in the side of the tub, the countertops are scratched and patched in multiple places, a leak in a vent was pointed out multiple times and not fixed. The toilet seats were damaged by the workers' use. Zero storage in the entire house, even the small attic space was consumed by the air conditioners being placed in an L shape around the ladder to the attic preventing access to any portion of the attic. Gaps under and around all external doors, back door was damaged to make it fit. Side gate won't close without hitting the house. All pointed out during the inspection and walkthrough. The air conditioning intake vent was placed in the study instead of the hall and caused stress on the system so a half wall was created as a study wall/door. Security system guys that Bloomfield partnered with could not install due to incompatible garage door equipment (cheapest possible). Cameras in the back could not be set up because there is no elec switch to connect the system to at the backdoor. Garage door openers not setup or functioning. Was told to contact the garage company. The staircase carpet was damaged with dripping stains because the railing was stained while attached to the wall. The Internet company had to make adjustments to normal installation due to corners cut. They expected to find the smart homes connection box inside the master bedroom closet. AT&T and Ranger made adjustments to connect services in the garage. ... More

I have unfortunately learned a hard lesson having a home built by Bloomfield. There has been many mistakes made resulting in a poor quality home. From drywall coming down in garage from a roof leak, to upgrades that were mismanaged & completed wrong. This build should be used by Bloomfield management as a case study to better understand the state of the company. I challenge Bloomfield to convince me to do business with them again. The Warranty department has reached out & started the process of fixing the quality issues. If warranty can pull this off, I will be sending out emails to upper management giving full credit to warranty for potentially saving a future costumer. I understand that there is currently more customers than ability to build, this will not always hold true. Companies should never compromise the present believing the future is Guaranteed. ... More

Build materials used are cheap. I have green dealing with my master bath bring tiled wrong for there months now. They came yesterday to do the repairs and not only did they not know what they were coming to do but they didn't have the supplies to do the job either. They also arrived 8 plus hours late even though it was planned a week in advance. I am really upset about this. Added to it my home took nearly 8 months to complete when I was given a 4.5 month time of completion. I am wondering selling this home and going with another builder. To be perfectly honest I will never recommend a Bloomfield home to anyone sure to my experience. ... More

Hunters Ridge community has a serious field mice infestation that needs to be addressed by Bloomfield. They seem to think providing a few rat traps is the answer. I would not recommend doing business with this home builder based on my experience dealing with the sales manager Jack and his assistant who did not want to give me keys to our new home after closing in front of my realtor.

Both the sales consultant and builder failed to communicate pertinent information during the construction of the home. Many assumptions were made regarding design, construction, and even internet capability, but at no point was I notified of any changes that would impact me. If there was a foreseeable or discoverable issue it was Bloomfield’s responsibility to convey this information so that I, the consumer, could make an informed decision.

I am having a hard time in seeing the quality of Bloomfield homes. While installing landscape lighting in the flower bed, I found trash below the mulch. It was full of brick and stone debris from the construction of the house, as well as water bottles and food wrappers. Whatever dirt was on the trim on the inside and outside of the house was never cleaned, it was just painted over. The trim around the front door was also gouged from where they brought things into the house and was just painted over. The caulking on the patio looks like a child did it, there is more caulk on both sides of the joint then there is in the joint. Overall I am very disappointed. ... More

very arrogant, and incompetent person running the local watersbend office. Lack of information in a timely fashion and transparency

Poor workmanship. Slow response to issues. Submitted problems with sidewalk and never got a response. Do not trust the contractors to fix the repairs correctly. Would never purchase a Bloomfield home again.

The sales lady, Kathy was the most difficult person to work with. The communication was horrible. We have a two story home and the floor upstairs sounds so hollow. We can hear every single sound downstairs that anyone is making upstairs. We paid for upgraded cabinets only for them to use flimsy, cheap guides on the drawers. We were told the builder is aware of the defective guides but chooses to keep using them. We’ve found countless sloppy work on various things in the home. One of the most frustrating things is the landscaping. The ground is so uneven that I can’t allow my kids to run in the yard because of fear they will twist an ankle. They laid the sod on uneven ground and over all kinds of trash and huge chuncks of concrete and rocks. When we pointed this out to the builder, he insisted that they cleaned, evened out the ground and laid a layer of topsoil down before placing the sod. So tell me why we are pulling plastic bags, boulders, plastic water bottles, etc out from under the sod?! I would never use this builder again! ... More

My tip to new buyers is run as fast as you can from this builder

A lot of stuff need to be fixed