Bloomfield Homes Reviews in Fort Worth, TX

We have waited five years for our Bloomfield home and are greatly disappointed with the lack of customer service from the community manager to the construction /project manager.We have been highly disappointed in the quality or lack of workmanship throughout the house. We paid a lot of money for poor quality and service.

Just make sure you look at everything closely at your home before putting your earnest money down. We like our home we don’t love it and that’s a big difference. Not our first home that we purchased and we loved our other home. And for the price of these homes could certainly offer much more but it seems there is a lot of cost cutting!

I love my home, it's beautiful but when the A/C doesn't work properly or during a storm rain coming into the windows, Kitchen draws getting stuck and cosmetics issues you have asked to be corrected have not it is disheartening.

There are things I didn’t notice on walk thru I do now but warranty covers should be fine .

Workmanship was just poor . We did a initial walk through with the house not complete . The building foreman knew that the was not ready, but continued on with the walk through anyway. Yes he did say if we were not happy we can postpone the walk through the out the whole walk through. He knew there was a lot that needed to be done and fixed but was only going to fix the things we asked and saw, so if there were things that we didn’t catch and he knew of or saw he wasn’t gonna mark them down . We had a window that was missing for a couple of months and when we brought it up to their attention that we could possibly have water damage from rain they said the window was stolen and it don’t rain from when we informed them “probably a couple days”. But the window was missing for over a month . And we had some good rain within that month .driveway has a big crack but we were told it doesn’t hurt anything it’s just cosmetic. I think if I’m gonna pay over 350 k for a new house we should get a house that looks new . Rocks were left all over the yard sod just layer on top , when u cut grass one day a rock went flying and could’ve cracked a window . Paint and supplies were left in the house and I had to drive to drop off and dispose of them Beer cans and urine left in our bathrooms during the build . Some of our walls are starting to separate. I’m just wondering on how to word it to the warranty department, cause when I did call they try to make it like we don’t know what we’re taking about . We heard good things about Bloomfield that’s why we gave them a chance . I’m pretty sure the builders worked hard , but the workmanship and quality is not there . We understand that the house will settle and little cosmetic things will arise . But the blatant overlooking of good workmanship and waiting for us customers to find the things that are wrong and point them out to the builder is not acceptable. ... More

Have had several issues since moved into home. Bath tube crack has not been resolved in master suite, Sheetrock under sink in bathroom has not been resolve, cabinets drawers in the island do not close properly, beeping of smoke detector for several days has not been resolve even after we changed the batteries several times. Slow responses of issue we have had in the past some have taken weeks to resolve and others no resolution. The issues we have had in the home that were resolve have taken time to correct.

I need for Bloomfield homes to take responsibility for my roof leaking. The roofer doesn’t seem to know if it is fixed or not. The insulation is mildewing in the walls and attic. If my family gets sick, everyone will know about Bloomfield Homes.

Our builder Chris is the only bright spot for me. He is responsive and does what he can when there are issues. The dishwasher has not worked for close to a month now. The garage door broke and the company “TBS garage” is a farce. Initially left a message on their 24 hr emergency line and never got a response. I called again after the whole power outtage/water ordeal and person said that their system is down so they can’t schedule me for service and that they will call me back. Needless to say they never did call back. Feels like the product looks great on surface but filled with crap underneath. So based on experience and the service of the contractees and can safely say that the only one not cutting corner is the builder and everyone else contracted is only there because they are the cheapest. Extremely disappointed buyer, ... More

I have a beautiful home and I just want to thank Patrick and the whole Bloomfield silo mills

I really appreciate the patience that Chris, Matt and Marty had with the process my financial lenders created. Chris was also really responsive to the questions I had. Thank yall so much

Overall the home is good. However it does not appear that much attention was given to details. The finishing touches appears sloppy. For example there are stickers on all the outlets, the plater was not cut correctly where the plaster and floor of the garage meets, their is paint on surfaces where it shouldn't be.

I love my house! The few things I found that needed fixed in the first month they were very responsive to. A few hiccups in the contracting phase and with getting keys when I closed, but overall it was good. Bloomfield builds the best homes! I wouldn’t want another builder. Thanks for everything.

The home is beautiful and we are overall pleased, just a few workman and build things that we missed that could have been done a little better.

If you decide to have Bloomfield to build your house make sure you continuously stay on top of the process because any hesitations can lead to something not going according to the plan of your home. I was supposed to have some recessed lights installed in my living room and because I took it for granted that they would install them, they did not get installed. I talked to the builder about it and they said it was nothing they could do about it because my ceiling was to high for them to go back and install the lights. In addition, the workers were urinating on the floor of my new home and I had to bring that to the project managers attention, but he acted like it was a every day occurrence so get it over it. My house turned out good, but I had to bird dog the builder until the end. If I had to do it all over again I would use another builder just because of all of what I went through to get the house built. ... More

I heard great reviews about the company. I was referred by someone in another subdivision. I visited several other locations and experienced high level of professionalism. I was expecting the same level of professionalism here but didn't receive it. I was first ignored, then greeted by "Are you buying, if not you can look around because I'm busy..." I informed the sales personnel that I was interested. I was told to get pre-approved. The first time I called the mortgage company to get pre-approved I was approved within minutes. I informed the sales person of the approval thinking the unprofessional questions would stop but they didn't. I have never been ask so many unprofessional questions while making a purchase. I was asked "Why was I buying a house this big. Who is going to live with me? Are you renting rooms? .There are other single black females purchasing..." I was determined not to let those things deter me from building my dream home. I picked a home that the contract fell thru because the sales person said it would be complete sooner. I requested to select some of the interior & change elevation or add stone. I was told I couldn't change the elevation or add even though the house had not been built, only the foundation was laid. Eventually I was told I could make minor changes for flooring, tile, paint etc. I was given a short time to make the selections & felt rushed. I even communicated this and was given excuses. Several items I requested I was told not to get it or I didn't need them.. For example, I wanted a custom closet. I was told they are too expensive. I said I wanted a 3 car garage. I was told I didn't need a 3 car garage, there are some with 2 1/2. I ask for tile in the master bedroom and was told I could get it after I move in. I finally said I was not going to compromise with that. I understood the market, supplies etc., I patiently waited. The day I closed and picked up my keys the sales person told me she was surprised I closed, she didn't think I was going to purchase and ask her coworkers the same question. I ask why did she feel that I wasn't going to purchase, it wasn't because of financing or my desire. ... More

They will not care about you it’s all about business. Once you sign the contract their attitude will change

Neutral not good not bad. Better to add landscaping on front and backyard so don’t need extra work and extra money. Community looks similarities and nice too.

Kathy was friendly sometimes. Other times it was as though she was doing me a favor. She was very unfriendly once he knew that I could not close on the date she wanted me to. Moreover after the house was sold to me and I found out some problems she shoved me off to the warranty company. So many things were not explained to me like the sprinkler system, alarms and pest control services.... these are all extras that were unknown to me. Your sales reps should take the time to educate the novices and first time home buyers well. Outside of these complaints my home is beautiful inside and outside. ... More

AFTER SPEAKING WITH SEVERAL OF MY NEIGHBORS, WE ARE ALL VERY DISAPPOINTED IN OUR NEW HOMES. CONCRETE IS CRACKED OUT IN DRIVES AND GARAGES. TRIM IS LOSE ON SOME OF THE HOMES, TREES ARE DYING, SPRINKLER SYSTEMS ARE A MESS, YARDS WEREN'T LEVELED BEFORE SOD WAS APPLIED, MASTER BATH SINK HAD AN 8" CRACK IN IT, TUB WAS CHIPPED, BATHROOM COUNTERTOPS WERE ALL SCRATCHED UP, A/C HANDLER HAD A LOOSE BRACKET & DIRTY FILTER. INTERIOR PAINT WAS MISSED IN MANY AREAS, FRONT DOOR THRESHOLD WAS CRACKED ON BOTH SIDES, ETC. RUSHED CARELESS CONSTRUCTION AND LANDSCAPING. WISH WE HAD TALKED TO THE NEIGHBORS BEFORE WE PURCHASED THIS PROPERTY AND I AM NOT THE ONLY ONE. SO FAR, 6 OF MY NEIGHBORS ARE VERY DISAPPOINTED IN THEIR HOMES, AS WELL. BLOOMFIELD IS NOT A QUALITY CUSTOM HOME BUILDER. SHAME ON THEM. ... More

Workers don't take pride in the quality or their work. Too sloppy.

People have been coming to fix problems with the house since I moved in on 06/07/24 which they should have seen during the building process for instinct the broken window screen in the master bedroom

I have a water leak and I’m unable to find it. I received a two emails from the city of Cleburne saying that I have lost 2 gallons of water per hour for the last 18 days and I’m unable to find the leak. I’ve called and sent emails, but no one has returned my call. I noticed that I have a pillar that needed to add more concrete to the slab in the front of my home. Someone came to my house about three weeks ago told me that they would be back to fix certain items in the bathroom still have not heard back from them either.

This is our first home and we loved that we got the opportunity to build. Overall correspondence was ok, thankful for Donna’s help. We couldn’t give a 5 star due to some of the issues with our brand new home. The paint is already chipping on our window sills, could be the quality of paint. The quality of our kitchen cabinets are very cheap. This could be because of supplies during Covid. Our house paint job is poor, as we find a lot of cosmetic issues. All the doors are not sanded down with sharp edges which can be a problem for little ones. I had requested for them to be sanded down on the walk through, and it doesn’t seem like it was done once we moved in. Our front door was jammed until we sanded it ourselves. We will probably move in an already build home on our next home. ... More

Placement of AC unit we can’t use our gate AC unit is blocking gate our landscaping is poor quality back yard has poor draining issues We had other issues through out our process.

Attention to basic detail is lacking There were expected construction delays in building the home and now that we are in the home, we are noticing multiple issues most small. There were statements made prior to closing, specifically to the SEER rating on the HVAC that were unsubstantiated. we were told the home was supposed to have a 16 SEER unit and were told they weren't available, i checked with the manufacturer to find this did not appear to be true. Instead, Bloomfield made the statement that we would get a 15 SEER 'equivalent' unit. I asked for documentation on how equivalency was calculated Bloomfield was unwilling or unable to supply the information I requested. The results were Bloomfield installed a 14 SEER unit and made no adjustment to the cost. With each milestone of the construction process there were obvious cost saving adjustments and poor workmanship. In my opinion the framing was sloppy, and, in some cases, a questionable and unprofessional patchwork was done to correct these issues. The roofing was poorly done. Roof line edges are crooked, flashing was done incorrectly and now 6 weeks into our occupancy the roof is leaking. there were multiple adjustments we needed to point out to Bloomfield to have them corrected before it was too late. some corrections were: - the color and type of stone on the house. - grout colors - electrical light placements - they installed a breaker box with potential recall issues. i am required to follow-up with an electrician to ensure the box is safe. - placement of the irrigation system back-flow valve. - Placement of the side gate - caulking i took pictures of all these issues so they are well documented. i would be surprised if this review appears on the Bloomfield web site. ... More