Bloomfield Homes Reviews in Fort Worth, TX

AFTER SPEAKING WITH SEVERAL OF MY NEIGHBORS, WE ARE ALL VERY DISAPPOINTED IN OUR NEW HOMES. CONCRETE IS CRACKED OUT IN DRIVES AND GARAGES. TRIM IS LOSE ON SOME OF THE HOMES, TREES ARE DYING, SPRINKLER SYSTEMS ARE A MESS, YARDS WEREN'T LEVELED BEFORE SOD WAS APPLIED, MASTER BATH SINK HAD AN 8" CRACK IN IT, TUB WAS CHIPPED, BATHROOM COUNTERTOPS WERE ALL SCRATCHED UP, A/C HANDLER HAD A LOOSE BRACKET & DIRTY FILTER. INTERIOR PAINT WAS MISSED IN MANY AREAS, FRONT DOOR THRESHOLD WAS CRACKED ON BOTH SIDES, ETC. RUSHED CARELESS CONSTRUCTION AND LANDSCAPING. WISH WE HAD TALKED TO THE NEIGHBORS BEFORE WE PURCHASED THIS PROPERTY AND I AM NOT THE ONLY ONE. SO FAR, 6 OF MY NEIGHBORS ARE VERY DISAPPOINTED IN THEIR HOMES, AS WELL. BLOOMFIELD IS NOT A QUALITY CUSTOM HOME BUILDER. SHAME ON THEM. ... More

Workers don't take pride in the quality or their work. Too sloppy.

People have been coming to fix problems with the house since I moved in on 06/07/24 which they should have seen during the building process for instinct the broken window screen in the master bedroom

I have a water leak and I’m unable to find it. I received a two emails from the city of Cleburne saying that I have lost 2 gallons of water per hour for the last 18 days and I’m unable to find the leak. I’ve called and sent emails, but no one has returned my call. I noticed that I have a pillar that needed to add more concrete to the slab in the front of my home. Someone came to my house about three weeks ago told me that they would be back to fix certain items in the bathroom still have not heard back from them either.

This is our first home and we loved that we got the opportunity to build. Overall correspondence was ok, thankful for Donna’s help. We couldn’t give a 5 star due to some of the issues with our brand new home. The paint is already chipping on our window sills, could be the quality of paint. The quality of our kitchen cabinets are very cheap. This could be because of supplies during Covid. Our house paint job is poor, as we find a lot of cosmetic issues. All the doors are not sanded down with sharp edges which can be a problem for little ones. I had requested for them to be sanded down on the walk through, and it doesn’t seem like it was done once we moved in. Our front door was jammed until we sanded it ourselves. We will probably move in an already build home on our next home. ... More

Placement of AC unit we can’t use our gate AC unit is blocking gate our landscaping is poor quality back yard has poor draining issues We had other issues through out our process.

Attention to basic detail is lacking There were expected construction delays in building the home and now that we are in the home, we are noticing multiple issues most small. There were statements made prior to closing, specifically to the SEER rating on the HVAC that were unsubstantiated. we were told the home was supposed to have a 16 SEER unit and were told they weren't available, i checked with the manufacturer to find this did not appear to be true. Instead, Bloomfield made the statement that we would get a 15 SEER 'equivalent' unit. I asked for documentation on how equivalency was calculated Bloomfield was unwilling or unable to supply the information I requested. The results were Bloomfield installed a 14 SEER unit and made no adjustment to the cost. With each milestone of the construction process there were obvious cost saving adjustments and poor workmanship. In my opinion the framing was sloppy, and, in some cases, a questionable and unprofessional patchwork was done to correct these issues. The roofing was poorly done. Roof line edges are crooked, flashing was done incorrectly and now 6 weeks into our occupancy the roof is leaking. there were multiple adjustments we needed to point out to Bloomfield to have them corrected before it was too late. some corrections were: - the color and type of stone on the house. - grout colors - electrical light placements - they installed a breaker box with potential recall issues. i am required to follow-up with an electrician to ensure the box is safe. - placement of the irrigation system back-flow valve. - Placement of the side gate - caulking i took pictures of all these issues so they are well documented. i would be surprised if this review appears on the Bloomfield web site. ... More

The Bloomfield brand extremely over rated but homes have some good qualities,

The buying experience was that good using there realtor to sell our home. The workmanship on the new does meet my expectations for a $400k home. Too many small issues paint, texture, imperfections etc. Masterbed closet too small no light in one of the closets make sure these thing looked at very close before you close refrigerator is offset dishwasher part fell off smh.

My closing date was charged several times. Finally moved in with a lot of issues needing to be resolved. House plan is beautiful but craftsmanship is poor; paint stains all over, crooked wall lines, chipped concrete floors, etc.

I have had to call almost every service number within 1 month. Bathroom leak, hole in concrete, gas leak, garage door adjustment, AC not working. Electricity and appliances have been fine.

Cheap materials for way over priced home.

My wife and I was very excited doing the building process of our new home. However, once we moved in our new home we noticed “Several” things were missed and over looked by the contractors. The quality, workmanship and materials used for our new home is very questionable. We are working with the building manager to rectify the quality and workmanship of our new home.

Our overall experience has not been as expected, my previous two homes that I had built the process was much smoother. This process ended-up being very stressful and costly at the end. One of the many issues that my wife and I had was that it just took too long to build our house, one year and four months to be exact, that is a long time for a track home to get built. The frustration began, when we went to our in-home consulting meeting with Scott to pick out colors and other add-ons we would like to have in the home. Scott had no idea on how design and colors work, he primarily pointed at available materials, and quoted pricing. We realized that he did not know what he was doing, this caused this process to be extremely stressful and overwhelming. We have also heard this from other homebuyers when we inquired about their experience. We had to go back and forth looking at other homes on the property and web sites like Houzz to consider colors and add-ons which were not offered to us at the time. We are unsure why Bloomfield would not hire someone with some form of interior decorating skills. We also discovered from other home buyers in this community amenities that could been included or possibly upgraded to in our home that were never disclosed to us until after we picked out everything but it end-up being too late to add-on to the home. The other main issue I had was with our construction manager Ryan, it seemed like I was building the house myself, I came by the house a few times a week pointing out issues that he should have notice before me. Which prolonged the process because issues were not being addressed at the time, we brought them to Ryan. An example of this is when we told Ryan about the siding on the rear of the house being off when it was installed. Months went by and it was never addressed. Then a month before we closed, we stopped by, and the entire living room wall had been removed. The contractor said he had no choice because the window frame was the issue and that taking it out was the only way to fix the siding on the window correctly. We also paid for upgraded tile to be installed as the kitchen backsplash. When it was installed, the work was shotty. The grout lines were inconsistent, and the tile was not level. We also brought this up to Ryan at the time of install and at the walk through before closing. He said he would have it resolved by closing. On the day we closed the tile installer was at the house and he was in the process of knocking out a few tiles that he was instructed by Ryan to remove. I walked in as he was removing the tile. I noticed he was only removing a few tiles. The installer stated that he was only here to remove 3 tiles per wall but from his observation that it would only be consistent if it was all removed and replaced. I called Ryan while the installer was here, we discussed what we had previously talked about at the walk through which was to replace the backsplash with the box of tiles that was left over. Ryan stated that he would have to schedule for them to come out to replace the backsplash and that the tile installer that was there was not able to replace the entire backsplash. I advised Ryan that would be fine that we were not planning to move in until the first of the month. After a couple of weeks and no word from Ryan or the tile company to schedule the install, I reached out to Ryan, and he completely did a 180 and stated I ran off the tile installer and it could have been fixed that day. Even after all the frustration and misrepresentation dealing with Ryan, we through our hands up and I gave it one last ditch effort to work with Ryan. I told him I have a tile guy and we were willing to pay him to replace the backsplash but wanted to be reimbursed for the cost of the installation. He stated to me that it would have to be done by has tile company. On the week of our move in we were forced to pay $600 out of pocket to have the tile tore out and replaced at our own expense. Then to add insult to injury, about a week after we moved in, the tile company called to schedule an appointment to replace the tile. As a buyer of a Bloomfield home, we were never informed that we could change construction manager. If we knew that was a possibility I would have switched to Tim. From talking with him and seeing other homes that he has completed he has a better handle on his trades and the completion of the homes. Overall, we have a beautiful home, great neighbors and happy with our home. We are hope that we will remain so. ... More

I was very disappointed to see the house was not cleaned when I moved in. There were a no of issues which took almost four months to resolve. The drawers in the kitchen and bathroom are of very poor quality. I was also mad when the builder did not take into consideration my request for small modifications even though I was willing to pay extra.

Renee was amazing and great to work with. House was rushed to finish at the end and therefore a lot of things were missed and quality was nowhere to be found. Still having several minor issues which are creating bigger issues like windows leaking and causing damage to wood.

Bloomfield has the worst workmanship I’ve ever had! I’ve bought homes from KB homes, Richmond Homes, And Seeno homes, by far Bloomfield is the worst! You can see all the drywall tape, patching on walls door trim damages and baseboards damages! This is a new home and I am the first owner, but this home looks like someone lived here before damaged a bunch of stuff and they hired Mexicans from Home Depot’s parking lot to fix it!

Our house took 13 months to complete, was only supposed to take 6. Communication from the sales and builder side is awful. We didn't have a closing date until 2 days before we actually closed. End product of home was great, and they stand by their warranty but they need new sales staff and much better communication.

I bought the house because I knew I liked it from looking at photos online and reviewing the price. When I arrived at the community, the people working the sales office tossed us keys to a few houses and told me to take a look. A couple of those houses were 75-100k outside of my stated price range so they either weren't listening to me or they didn't care. I also had trouble getting basic answers to questions from them during the closing process. They were nice enough people, but I don't understand what they actually do there or why they are being paid.

I do not wish the sales rep Fran on anyone. She looses all paperwork never remembers any. Basically had to send her screen shots to get my paperwork correct. As for Material home is great but the fence is horrible the first day in we had to start putting out money for it. We are 30 days in and over $600 that the builder would not fix. Its very bad. I have contacted warrity but no response.

My wife and I were very excited about the house but as we came by every week to check the construction progress, we started to get worried. Many issues the project manager was missing and we felt that if it wasn't because we were making them aware, they wouldn't even noticed. Don't trust the process! Check yourself weekly to make sure everything is to your plans. Cabinets are a joke specially if you order them white. We paid almos 4k upcharge for deluxe package and got regular plain cabinets that has been service 4 times already. Very disappointing process and the lack of communication made it worst. Trying to get a hold of someone that can help is very difficult and the person they hire at the office is clueless 90% of the time. ... More

My first home was built by a different builder at a simillar price point and the design, build quality, workmanship, response to issues, customer issues, etc. were far above that of Bloomfield. Prior to and since moving in I have had issue after issue and have been unimpressed to say the least by the home. Plumbing issue in the second bathroom in the wall. The new wall had to be cut out to repair. How was this not tested? Crack in the ceiling of the main hallway at closing, they repaired, and it came back worse in less than a month. Builder didn't even want to fix it. I was told the builder couldnt put an outlet in a certain spot out of the mirror on the actual wall, yet they did it in the model. Go figure. Drainage issues I addressed at the beginning continue to be an issue. They were not much help at design time. They did a horrible job leveling and putting backfill. I would not build with them again. ... More

Construction manager was let go during the build process and we were never told. We had to continually ask for a status. Once we closed we didn’t receive a welcome package. We had to ask how does warranty service does work. We were never told Ranger offered free automation. Every time we asked questions we were made to feel like we were a burden on them. Once we moved in we were unaware there was a small gas leak in the fireplace. All the network jacks we had requested were installed with phone jacks. When we brought it up to warranty service guy he rejected it because he said it would cost Bloomfield money. I had to contact VP of Bloomfield just to get a resolution. The only person always cheerful and very helpful was Audrey, design consultant. ... More

Before closing there were a lot of promises kept to repair issues that were found, after closing I was advised to create a list of repair items. It has now been also 90 days after closing and I still have yet to have all lf the repairs issue acknowledged and or fixed. The project manager tends to deny every issue that I find and tried to state that any issue found would.not be fixed until the 1 year inspection after I read the warranty document that states that I should be getting issues fixed as soon as possible. My sod is dead and I advised the project manager as such and have been getting the run around due to the warranty that expired for the sod 30 days before I closed, the landscapers stated they are no liable due to time frame and it is up to the builder to resolve. On a scale of 1 to 10 I would give a 1.5, there is absolutely to communication, I have had to tell the project manager to give me the information for the vendors in hopes that this will expedite repairs but instead they still go back and forward about who is responsible to repair each item. I am starting to feeling like I need to seek outside assistance in order to get my issues resolved because no one seems to listen or care about the issues that are still under warranty. ... More

It's a beautiful home and arquitecture and the customer service is great in the first part of the process all the way untill you sign and move in but in my case . Very disappointed because of damages not taken care of correctly and made worse by the companies that were sent and at the end I was told that they will not fix the problem flat out.