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Casa Fresca Homes Reviews in Lakeland Winter Haven, FL

What Lakeland Winter Haven Homeowners Have to Say About Casa Fresca Homes.

Read all 56 verified reviews from homeowners that built a new home with Casa Fresca Homes in the Lakeland Winter Haven area. Lakeland Winter Haven homeowners have rated Casa Fresca Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Casa Fresca Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Casa Fresca Homes

has 4.2 out of 5 stars in Lakeland-Winter Haven Area

56 Reviews in Lakeland-Winter Haven Area

Ratings by Category

Overall 4.2

Quality 4.2

Trustworthiness 4.1

Value 4.3

Responsiveness 3.9

Casa Fresca Homes in Lakeland-Winter Haven Area

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Customer Reviews

Could be so much better

  • Robert W.
  • Verified HomeBuyer
  • January 17, 2023
  • Lakeland, FL

Corners were cut. Mediocre workmanship. Downgraded fixtures. Cheaply made cabinets. Horrible landscaping. Unresponsive to service requests after closing. Bad service and quality for the price point of these homes.

Total Score 2


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Casa Fresca Homes - I do not recommend this company for a new home purchase.

  • Tequila H.
  • Verified HomeBuyer
  • October 26, 2021
  • Lakeland, FL

I do not recommend this company for a new home purchase.

Total Score 2


Quality 2

Trustworthiness 2

Value 1

Responsiveness 2

Myriam

  • Anonymous
  • Verified HomeBuyer
  • December 06, 2022
  • Lakeland, FL

I’M very disappointed for the workmanship and material , both out sides are very flooded and no body take responsibilities for fix the problem

Total Score 2


Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

Nightmare Experience

  • Raquel F.
  • Verified HomeBuyer
  • April 22, 2022
  • Lakeland, FL

We didn't receive updates on the building process until after we met with the Construction Manager, per our request. Construction Manager mentioned that the meeting was "a favor" so he showed no interest and a total lack of knowledge of the community because he stated "he was assigned to another community". At pre-closing orientation, we were told that the cleaning crew will clean the house. This was not so. Closing was a nightmare between document's signature and key delivery. Submitting applications for issues to be addressed has also been challenging, as the website doesn't always work. We ...

Total Score 2


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Worst buying experience

  • Crisor B.
  • Verified HomeBuyer
  • August 15, 2024
  • Haines City, FL

Started out extremely poorly with a lying sales agent who dragged the process in order to back pay their preferred lenders. To finally getting a manager involve to switching to a different agent to close out the sale. Not being able to find a common closing date before being threatened to be charge interest for not closing on their chosen dates was also very another nightmare, I purchased the home from New York flew in for closing and had to drive to Tampa because they could not find time during the dates they gave me to close. Unreal!!!

Total Score 1


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Disappointing Experience with Casa Fresca

  • Yossef H.
  • Verified HomeBuyer
  • December 13, 2023
  • Davenport, FL

I had a disappointing experience with Casa Fresca while buying a home. Their services did not meet my expectations due to unexpected charges, intentional delays, and inexperienced personnel. Casa Fresca charged additional fees, including a three-week extension fee, which they knew would be incurred if the process slowed. This lack of transparency left me feeling frustrated and misled. I firmly believe that clear communication is essential in such transactions, and unfortunately, Casa Fresca did not meet this standard. I hope my feedback serves as a cautionary note for others who are ...

Total Score 1


Quality 3

Trustworthiness 1

Value 3

Responsiveness 2