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Casa Fresca Homes Reviews

What Homeowners Have to Say About Casa Fresca Homes.

Casa Fresca Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Casa Fresca Homes 213 homeowner reviews to learn why they are the right team to build your new home.

Casa Fresca Homes

has 4 out of 5 stars overall

213 Reviews

Ratings by Category

Overall 4

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.7

Customer Reviews

Mrs

  • Catherine H.
  • Verified HomeBuyer
  • June 10, 2025
  • Winter Haven, FL

They delivered my dream home. Very satisfied with their services. Sales representative Ashton did a great job with answering questions and providing helpful information

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall ok experience

  • Michael C.
  • Verified HomeBuyer
  • June 04, 2025
  • Haines City, FL

Contractors have to pay more attention of small details that honestly during the walk thru you won’t chat due to the excitement of the new home. We found nails on the stairs, walls with dents, entryway cement cracking.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

DO NO TRUST THEM

  • Michael T.
  • Verified HomeBuyer
  • May 29, 2025
  • Zephyrhills, FL

I was offered an additional 1% at closing on top of the other incentives to close on the house. My realtor noticed the night before closing that they pulled back the 1% and didn't tell myself, my wife, or the realtors. My realtors notified them and us about the issue and they said they couldn't offer this any longer. This was done 12 hours before our closing and we than had to bring an additional $5,000 to close. Your team lied to us to close and then pulled the rug out 12 hours before closing and didn't even bother to tell us directly. You ruined our first home buying experience and screwed ...

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

New home buying experience

  • Job A.
  • Verified HomeBuyer
  • May 26, 2025
  • Wesley Chapel, FL

Casa fresca builders did a great job with answering all our questions and guiding us along the path to buying our first home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Zack

  • Neftali O.
  • Verified HomeBuyer
  • May 20, 2025
  • Wesley Chapel, FL

The house have some small details but was more during construction. However I want to said the saler ZACK was AMAZING he is the best customer service ever and he is so nice and polite and attentive. He need a promotion

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Buy elsewhere

  • Anonymous
  • Verified HomeBuyer
  • May 19, 2025
  • Riverview, FL

Homes are not the quality they portray, construction managers have no real construction experience and will lie about anything and everything including what was found on 3rd party inspection.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

No place to keep bathtiwel in master bathroom

  • Anil N.
  • Verified HomeBuyer
  • May 15, 2025
  • Zephyrhills, FL

I’m very disappointed with the master bathroom as there’s no place to keep a bath towel and the bathroom has 3 different doors in it and doesn’t get a experience of using a private bathroom. Whoever designed this kind of bathroom is very ugly. Who will keep a towel holder inside a toilet.

Total Score 1


Quality 4

Trustworthiness 4

Responsiveness 4

None

  • Anonymous
  • Verified HomeBuyer
  • April 29, 2025
  • Winter Haven, FL

None don’t care to share not so happy with the issues that have not been addressed and or fixed yet

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Excellent customer service and great service.

  • Janina G.
  • Verified HomeBuyer
  • April 22, 2025
  • Haines City, FL

Closed my home in 4 weeks, the experience was amazing and I was happy with the outcome. My real estate agent was very supportive and helpful. Walked me thru the process and explained how to get the everything done in a timely fashion. Thank you to the team for working with me and for helping me buy my home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Salesman, Construction Manager, and Warranty Manager

  • William A.
  • Verified HomeBuyer
  • April 22, 2025
  • Wesley Chapel, FL

From start to finish it has been a very pleasant experience. Everyone has been very attentive and answer every question with professionalism. Hands on when needed to show us how to handle any issue that has arisen. Would recommend a Casa Fresca home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Zach, Larry, Tyler, Brittany

  • Manuel F.
  • Verified HomeBuyer
  • April 16, 2025
  • San Antonio, FL

These folks have been amazing (Zach, Larry, Tyler, Brittany)!!! They have been attentive, responsive, and extremely helpful. My biggest issue is that what I purchase is not what I received. Let me explain - The people at Casa Fresca have been great and they were also unaware what I have had to fight and deal with. When you purchase a home you are given a survey of the property you are purchasing. In the survey it clearly states your property line. I have tried and been denied placing a fence around my property line because of drainage easement. I have sent letters and documentation stating ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Veronica

  • Veronica R.
  • Verified HomeBuyer
  • April 16, 2025
  • Zephyrhills, FL

Joanna was great, Luis the project manager was very helpful. He was responsive to our concerns. Overall it was a great experience. Problem no street light and kiosk for mail. We moved in March and still waiting. It’s extremely dark, would feel safer when they have street lights.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

CASA FRESCA

  • Osbardo D.
  • Verified HomeBuyer
  • April 15, 2025
  • San Antonio, FL

The best experience in purchasing my home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Left few issues not tight

  • Milton C.
  • Verified HomeBuyer
  • April 09, 2025
  • Haines City, FL

I send a request for outlet not working friday still not heard back

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 3

Great company

  • Ivan A.
  • Verified HomeBuyer
  • February 18, 2025
  • Haines City, FL

This homes are top notch, great purchase experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love the house Kayla is the best

  • Todd S.
  • Verified HomeBuyer
  • February 07, 2025
  • Riverview, FL

Kayla was absolutely fantastic. Extremely knowledgeable and stays on top of everything. Helped me through several issues during closing process. I did not have the pleasure of meeting any production managers but the inspection team was very good also

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

My experience with Tyler my home builder through the entire process

  • Gregory C.
  • Verified HomeBuyer
  • February 05, 2025
  • San Antonio, FL

The moment Tyler new that I was purchasing the Mariposa on Surrey Rose dr, he immediately introduced himself to me and kept me informed step by step through the building process and even after we've moved in has texted and make himself readily available if we have any concerns or question. Ive owned homes before and the builder usually disappears after purchasing but that's not the case here. Job well done and we are pleased

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy Buying

  • Johnnatan I.
  • Verified HomeBuyer
  • February 04, 2025
  • Winter Haven, FL

The process of buying the house was easy and stress free. I was expecting the same headaches like the first house I bough,but casa Fresca staff made it easy and stress free.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Relationship

  • Genevieve S.
  • Verified HomeBuyer
  • January 21, 2025
  • Davenport, FL

When buying a home sometimes the price, location or size is not the most important but how your sales consultant make you feel. In our case we met our consultant a year before we were ready but she stayed in touch with us just checking on us, even when we found a comparable house we went back to Casa because of the relationship we had with Yazmin. Thank you

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Armageddon

  • Anonymous
  • Verified HomeBuyer
  • January 01, 2025
  • Winter Haven, FL

The financials of this house deal were appalling. The stress factor was a 10. Asking for a down payment, and then more cash weeks later was total madness. This experience was something out of the Twilight Zone. You asked for it, will there you have it. I wouldn't purchase a house again from this builder if it was FREE !!

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Buying process

  • Sitikantha P.
  • Verified HomeBuyer
  • December 27, 2024
  • Riverview, FL

I worked with the sales person Gerald. He is not only great but very responsive to my questions. I was amazed by his responses even in late evening. I would highly recommend people to work with him to buy house from Casa Fresca

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Spectacular experience

  • Joseph F.
  • Verified HomeBuyer
  • December 26, 2024
  • Davenport, FL

Eduardo was great during this whole process and can’t wait to purchase my second home with casa fresca hopefully in the very soon future. Thank you for all that you have done for me and my family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Best Team EVER

  • Vincent K.
  • Verified HomeBuyer
  • December 12, 2024
  • Winter Haven, FL

Laurie and the Team make you understand from the very beginning that you are part of a Unit that will NOT let you fail. They are transparent, honest and timely. So appreciative of this Group. Their only mission is to achieve your goals. All about you, and not them! My Wife and I wouldn't have changed a thing about this process!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not great

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2024
  • Parrish, FL

The house looked great when I bought it. They seem to rush through the building process and leave a lot of little things undone and are very slow to come back to fix anything that should be covered under warranty. When I moved into my brand new Casa Fresca home I had a hose faucet that was broken, pipes under my kitchen sink leaking and a hole the size of a fist in the flashing at the roof eve. They don't even install sprinklers in the backyard. I have been waiting 2 months for the hole in the eve to be fixed. They finally started it last week but left it half repaired and now I have to wait ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Had an amazing experience with casa fresca homes. Our agent Rob was amazing

  • Daniel M.
  • Verified HomeBuyer
  • November 22, 2024
  • Haines City, FL

Had an amazing experience with casa fresca homes. Our agent Rob was amazing

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5