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Casa Fresca Homes Reviews

What Homeowners Have to Say About Casa Fresca Homes.

Casa Fresca Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Casa Fresca Homes 219 homeowner reviews to learn why they are the right team to build your new home.

Casa Fresca Homes

has 4 out of 5 stars overall

219 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.7

Customer Reviews

Armageddon

  • Anonymous
  • Verified HomeBuyer
  • January 01, 2025
  • Winter Haven, FL

The financials of this house deal were appalling. The stress factor was a 10. Asking for a down payment, and then more cash weeks later was total madness. This experience was something out of the Twilight Zone. You asked for it, will there you have it. I wouldn't purchase a house again from this builder if it was FREE !!

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Buying process

  • Sitikantha P.
  • Verified HomeBuyer
  • December 27, 2024
  • Riverview, FL

I worked with the sales person Gerald. He is not only great but very responsive to my questions. I was amazed by his responses even in late evening. I would highly recommend people to work with him to buy house from Casa Fresca

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Spectacular experience

  • Joseph F.
  • Verified HomeBuyer
  • December 26, 2024
  • Davenport, FL

Eduardo was great during this whole process and can’t wait to purchase my second home with casa fresca hopefully in the very soon future. Thank you for all that you have done for me and my family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Best Team EVER

  • Vincent K.
  • Verified HomeBuyer
  • December 12, 2024
  • Winter Haven, FL

Laurie and the Team make you understand from the very beginning that you are part of a Unit that will NOT let you fail. They are transparent, honest and timely. So appreciative of this Group. Their only mission is to achieve your goals. All about you, and not them! My Wife and I wouldn't have changed a thing about this process!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not great

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2024
  • Parrish, FL

The house looked great when I bought it. They seem to rush through the building process and leave a lot of little things undone and are very slow to come back to fix anything that should be covered under warranty. When I moved into my brand new Casa Fresca home I had a hose faucet that was broken, pipes under my kitchen sink leaking and a hole the size of a fist in the flashing at the roof eve. They don't even install sprinklers in the backyard. I have been waiting 2 months for the hole in the eve to be fixed. They finally started it last week but left it half repaired and now I have to wait ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Had an amazing experience with casa fresca homes. Our agent Rob was amazing

  • Daniel M.
  • Verified HomeBuyer
  • November 22, 2024
  • Haines City, FL

Had an amazing experience with casa fresca homes. Our agent Rob was amazing

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bad taste in my mouth

  • Max H.
  • Verified HomeBuyer
  • November 22, 2024
  • Riverview, FL

Legally binding offer letter of $25k closing costs + 4.99% rate buydown were not met. I am very unhappy and still considering taking you to small claims court for this. Please feel free to call me for details. Quality of the flooring downstairs is abysmal with air pockets underneath everywhere. Nobody came out for a 10/30 day walkthrough which I was told we would get. House got flooded and Super did not tell us. Once we found out and reported the issue we were banned from walking the property until completion which was shocking to my realtor. Also right after purchasing home you doubled your ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

LAURIE AND RYAN ARE THE BEST!!!!!!!!!

  • Natasha M.
  • Verified HomeBuyer
  • November 22, 2024
  • Winter Haven, FL

Laurie was truly amazing and patient throughout our entire process! She also gave us a very sweet welcome home basket! I would highly recommend Laurie to all my friends and family!! Ryan was also very thorough with inspection and fixed all the issues we had prior to closing. He still continues to reach out and assists with anything we needed help with like our sprinkler system etc. I highly recommend working with both of these individuals. They made our experience seamless and very professional!! Thank you guys soo much!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Perfect house

  • Keyla S.
  • Verified HomeBuyer
  • November 07, 2024
  • Haines City, FL

Great area. Beautiful house. Relax area

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

House feedback and contact interaction.

  • Robert S.
  • Verified HomeBuyer
  • October 30, 2024
  • Winter Haven, FL

Laurie our sale representative was and is great, even after closing. Ryan the new construction manager has been responsive.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

My Dream Home

  • Alexandra C.
  • Verified HomeBuyer
  • October 17, 2024
  • Haines City, FL

To buy the home of my dreams and with the dream team I had with Casa Fresca Homes one of my most wanted desires came true in no time. When it come to owning a home Casa Fresca Home is your dream team to go, They will help you in every step in the way to buy your home, it is amazing. Casa Fresca Homes Thank you, Thank you Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The process was fast, I’m great full for find my dream home

  • Juan A.
  • Verified HomeBuyer
  • October 16, 2024
  • Haines City, FL

I would recommend casa Fresca 100% I didn’t have any issues, and Christian always in top of everything great customer service!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor workmanship and not cared about

  • Cori C.
  • Verified HomeBuyer
  • September 18, 2024
  • Riverview, FL

We moved from out of state and trusted our construction manager and our warranty consultant to fix any deficit found on third party inspection or by us upon move in. The walls and paint are garbage. A painter came to quote full paint and said he will not until the drywall and texturing is fixed but the warranty rep said they do not warranty this. However it was supposed to be done after home inspection while in escrow as much of it was noted. We were told all but one owner obligation item was done (adding a drain for upstairs washer) Lawn had to be replaced before moving in and was supposed ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Some good, some less than good.

  • Robert D.
  • Verified HomeBuyer
  • September 12, 2024
  • Riverview, FL

Kayla was amazing but we do feel a little mislead. We moved from Triple Creek Because of all the section 8 and rental issues that are taking place there. We openly had that conversation with Cayla and now we are experiencing the same thing here two houses down from us 30 days after close. We are happy with the house but responsiveness to warranty repairs has been somewhat delayed. We are also not pleased with part of the sod. The sod used in the front between sidewalks and streets was bad when put in and we got an HOA violation less than 30 days after close for it. Alex, construction ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

Great

  • Jenniffer F.
  • Verified HomeBuyer
  • September 11, 2024
  • Haines City, FL

I am happy and feel comfortable in my new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice houses

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2024
  • Wesley Chapel, FL

Great community! Quiet and peaceful

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Dustin and his team was amazing

  • Jeany S.
  • Verified HomeBuyer
  • September 08, 2024
  • Haines City, FL

My experience with Dustin and the rest of the team was excellent. Every step of the way I was informed of any changes that happened along the way. Great experience overall

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Gabriela

  • Latoya J.
  • Verified HomeBuyer
  • August 16, 2024
  • Haines City, FL

I love My Home I would like to give a huge shout out to Yasmin! thank you for helping me Choose the right spot for me and my family. I couldn’t ask for a better home. Casa Fresca the build is beautiful. thank you again, Yasmin

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Misled and Disappointed: Our Costly Experience with Casa Fresca and their Unreliable Sales Consultant Kayla

  • Brandon B.
  • Verified HomeBuyer
  • August 15, 2024
  • Riverview, FL

After retiring from 20 years of military service, my wife and I were thrilled to purchase our first brand-new home with Casa Fresca in Lithia, Florida. However, what should have been an exciting experience quickly turned into a disappointing and frustrating ordeal, largely due to the unprofessionalism and dishonesty of our Sales Consultant, Kayla. One of the most significant issues we faced was being upsold to a "premium" corner lot for an additional $30,000. We were led to believe this lot would be perfect for our dogs, and Kayla even assured us she understood the importance of a large ...

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Worst buying experience

  • Crisor B.
  • Verified HomeBuyer
  • August 15, 2024
  • Haines City, FL

Started out extremely poorly with a lying sales agent who dragged the process in order to back pay their preferred lenders. To finally getting a manager involve to switching to a different agent to close out the sale. Not being able to find a common closing date before being threatened to be charge interest for not closing on their chosen dates was also very another nightmare, I purchased the home from New York flew in for closing and had to drive to Tampa because they could not find time during the dates they gave me to close. Unreal!!!

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 2

New House

  • Orlando M.
  • Verified HomeBuyer
  • August 09, 2024
  • Haines City, FL

The process was very fast and well detailed. I am very happy with the House. The price was very affordable also all the incentives where very good. If anyone looking for a good and affordable house I'm gone to recommend casa fresca.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nightmare

  • Anonymous
  • Verified HomeBuyer
  • August 09, 2024
  • Wesley Chapel, FL

The buying process was smooth. After closing the nightmare began, several punchline items remain still open and not taking care of. The list for the 30 day warranty walk is long including MOLD remediation and having to deal with tearing out the WHOLE kitchen for several weeks. We bought a brand new home to avoid these type of situations yet we are now exposed to structural and health issues with MOLD. A total NIGHTMARE

Total Score 4


Quality 1

Trustworthiness 1

Responsiveness 2

Luis S

  • Luis S.
  • Verified HomeBuyer
  • July 26, 2024
  • Haines City, FL

Wonderful experience Thanks Luis S

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellence totals

  • Walter C.
  • Verified HomeBuyer
  • July 22, 2024
  • Haines City, FL

The experience of buying my first house with CASA FRESCA was something spectacular. It is a company that never leaves you alone in this process and always accompanies you and is attentive to your process together with the Realtor and Lender team, all together they do the impossible to achieve your goal. dream and that's how it was for us!! So everyone, buy your house now!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Maravilloso

  • Mayra R.
  • Verified HomeBuyer
  • July 14, 2024
  • Haines City, FL

Todo fue excelente, espero tener la piscina pronto para los niños

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5