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Casa Fresca Homes Reviews
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What Homeowners Have to Say About Casa Fresca Homes.
Casa Fresca Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Casa Fresca Homes 153 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Great Sales Team - Horrible Quality and Workmanship
- Elita J.
- Verified HomeBuyer
- December 28, 2023
- Wesley Chapel, FL
The sales team at Casa Fresca was perfect. I worked with Madison and she kept me updated every step of the way. The community is beautiful and they didn't charge CDD fees. I highly recommend Madison. However, I am not sure what happened but the house has had way too many issues since moving in. I moved in the weekend of November 16th and the first major issue was there was no hot water. I was told to call the ER number on the sticker located on my breaker box. GUESS WHAT...there was no sticker there and when I did get the number from the sales team, the ER number wasn't helpful ...
Total Score 5
Quality 2
Trustworthiness 3
Value 2
Responsiveness 5
Would not recommend.....
- Anonymous
- Verified HomeBuyer
- December 23, 2022
- Parrish, FL
As you can see my overall experience was not a good one. I certainly wish I could say otherwise. Without your sales team, I would have not purchased a home here. Jason was absolutely wonderful throughout the initial stages of the process. When we were passed off to our construction manager "Chris", that is where things for sure took a turn for the worse. I wanted to be involved with taking photographs throughout the process, as this was our first new construction build, but then at some point that changed. We were suddenly told that was not allowed. We have been in our home for 2 ...
Total Score 5
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Amazing!
- Ingrid D.
- Verified HomeBuyer
- March 15, 2023
- Winter Haven, FL
Fast and easy buying experience. Nice community!
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
House feedback and contact interaction.
- Robert S.
- Verified HomeBuyer
- October 30, 2024
- Winter Haven, FL
Laurie our sale representative was and is great, even after closing. Ryan the new construction manager has been responsive.
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Some what good and some what no so good
- Tina O.
- Verified HomeBuyer
- January 26, 2024
- Lithia, FL
The buying experience was good. Sales team great! The Construction manager was not on top of the job. Multiple items identified at final walk through were not taken care of. I have to spend too much time contacting the warranty team to get information. Or ask when things will be completed. Overall I love my home but it does seem like once you sign that paperwork its on the to the next sale.
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 3
Great buying experience, still some improvement needed
- Josue T.
- Verified HomeBuyer
- December 28, 2023
- Parrish, FL
The buying process was awesome and seeing the progres of then house thru was one of the best experience of all. Nevertheless, there was some items do not finish on the house correctly. Like the stands on the pantry closet. The ethernet port connections where not terminated.
Total Score 4
Quality 3
Trustworthiness 5
Value 5
Responsiveness 4
Great product - communication issues aplenty
- Anna G.
- Verified HomeBuyer
- September 05, 2023
- Wesley Chapel, FL
I first want to say that the home itself is excellent quality and was an unbeatable price. In terms of the home and the neighborhood, we are very pleased with quality and value. The issues we have had revolve around communication, follow through and expediency of issue resolution - which is the reason I wouldn’t give Casa Fresca 5 stars. Once we got close to closing, we started having issues with sliding dates and issues with the CO - not overly unusual in this market, but lots of issues with communication. It seemed like the construction and sales team did not talk and no one talked to our ...
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 3
Nice houses
- Anonymous
- Verified HomeBuyer
- September 08, 2024
- Wesley Chapel, FL
Great community! Quiet and peaceful
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Overall it is not bad
- Anonymous
- Verified HomeBuyer
- April 26, 2024
- Riverview, FL
Between houses it needed more space. Also need more parking spaces. Building houses is not even complete yet, but feel very much crowded
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Daniel
- Daniel E.
- Verified HomeBuyer
- March 07, 2023
- Riverview, FL
Good service Csn be more communicative and organized We never got first walk in before plywood wall were build in
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
The Team
- Latoya O.
- Verified HomeBuyer
- November 04, 2020
- Riverview, FL
It was really nice having a team that reached out through the whole process. Keeping me updated with the progress. Also being there to answer any questions.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Nice house and community. Definitely recommend
- Anonymous
- Verified HomeBuyer
- February 09, 2024
- Parrish, FL
I’ve been happy with my house and Casa Fresca was great to work with.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Very helpful and professional staff
- Theresa M.
- Verified HomeBuyer
- May 03, 2023
- Winter Haven, FL
Rose helped me so much buying my house, knowledgeable,attentive, helpful,& patient. I would definitely recommend working with her, great transaction thanks to her
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 2
Casa Fresca Homes - Excellent service and great support.
- Carlos V.
- Verified HomeBuyer
- November 09, 2021
- Lakeland, FL
Excellent service and great support.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
First Time Homeowner
- Anonymous
- Verified HomeBuyer
- March 24, 2024
- Haines City, FL
I like the Casa Fresca homes. The color schemes and design of the houses are very nice and pleasing to the eyes. On the exterior, it stands out from all the other houses built by different builders and one can tell it’s a Casa Fresca home. For my particular home, I chose the Magenta floor plan and love how it looks and feels with its open concept, big master bedroom and walk-in closet. The only thing I didn’t like was the shower in the master bedroom didn’t come with glass door so using a shower curtain for now but even so, some of the water still tracks to the floor outside of the shower. I ...
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Greg
- Gregory M.
- Verified HomeBuyer
- January 27, 2024
- Haines City, FL
Ask a lot of questions and make sure you really understand everything!
Total Score 4
Quality 5
Trustworthiness 2
Value 4
Responsiveness 3
Recommend inspection
- Anonymous
- Verified HomeBuyer
- December 05, 2023
- Lithia, FL
Highly recommend paying for an inspection before final walk through. The inspector found a handful of things that needed to be corrected. More attention needed for making sure the trades do the work correctly and neatly the first time. I did not trust the sales rep. You can tell she is a good sales person for her own benefit because she doesn't disclose all the details completely to the buyer. Working with CMG mortgage and Sunset Title were both good experiences.
Total Score 4
Quality 4
Trustworthiness 3
Value 3
Responsiveness 4
house review
- Kenneth S.
- Verified HomeBuyer
- April 11, 2023
- Parrish, FL
house is beautiful, however there were some things that needed to be repaired and replaced.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Blah
- Lakeisha G.
- Verified HomeBuyer
- September 06, 2022
- Winter Haven, FL
Basic, cheap. Looks good but too many issues too soon
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Casa Fresca Homes - I love the community
- Yulieisi M.
- Verified HomeBuyer
- November 02, 2021
- Riverview, FL
I love the community
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Some good, some less than good.
- Robert D.
- Verified HomeBuyer
- September 12, 2024
- Riverview, FL
Kayla was amazing but we do feel a little mislead. We moved from Triple Creek Because of all the section 8 and rental issues that are taking place there. We openly had that conversation with Cayla and now we are experiencing the same thing here two houses down from us 30 days after close. We are happy with the house but responsiveness to warranty repairs has been somewhat delayed. We are also not pleased with part of the sod. The sod used in the front between sidewalks and streets was bad when put in and we got an HOA violation less than 30 days after close for it. Alex, construction ...
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 2
Casa Fresca Homes - Overall the process was ok but very stressfull the construction
- Allison H.
- Verified HomeBuyer
- April 26, 2022
- Winter Haven, FL
Overall the process was ok but very stressfull the construction team needs to work better at getting things done on time and properly.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Just some advice!
- Michelle F.
- Verified HomeBuyer
- January 25, 2023
- Riverview, FL
Overall the buying experience was a good one. The advice I would like to give to any potential buyer is to make sure you go through the home with a fine toothcomb before closing on your home. Please do not make the same mistake I did. I love my home, and the location but the craftsmanship and materials used throughout the house are not quality at all, certainly not quality materials for the amount you paid. Even though the warranty team tries to work with you, certain things are not covered under warranty. Lesson learned.
Total Score 4
Quality 1
Trustworthiness 3
Value 3
Responsiveness 4
Casa Fresca Homes - Build materials were a little cheap.
- Anonymous
- Verified HomeBuyer
- April 27, 2021
- Odessa, FL
Build materials were a little cheap. Perhaps this was done to save money and offer a townhome in Starkey Ranch under 300k. I can live with it, I will simply be replacing things. There have been several areas of concern (post-sale) with regards to the quality of work associated with Landscaping and drainage (within the courtyards). Bottomline - They have some work to do (after the sale) on Unit 4 if they ever want to win my confidence. So far, I am not impressed.
Casa Fresca Homes responded:
Thank you for your feedback, and we definitely want to win your full vote of confidence! If you haven't already, please submit a Homeowner Performance Request via our website on any performance issues and our Quality Assurance team will be happy to assess and address as needed.
Total Score 4
Quality 3
Trustworthiness 4
Value 2
Responsiveness 1
Nightmare
- Anonymous
- Verified HomeBuyer
- August 09, 2024
- Wesley Chapel, FL
The buying process was smooth. After closing the nightmare began, several punchline items remain still open and not taking care of. The list for the 30 day warranty walk is long including MOLD remediation and having to deal with tearing out the WHOLE kitchen for several weeks. We bought a brand new home to avoid these type of situations yet we are now exposed to structural and health issues with MOLD. A total NIGHTMARE
Total Score 4
Quality 1
Trustworthiness 1
Value 3
Responsiveness 2
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