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Casa Fresca Homes Reviews

What Homeowners Have to Say About Casa Fresca Homes.

Casa Fresca Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Casa Fresca Homes 148 homeowner reviews to learn why they are the right team to build your new home.

Casa Fresca Homes

has 3.8 out of 5 stars in All Areas

148 Reviews in All Areas

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.7

Value 3.8

Responsiveness 3.5

Customer Reviews

Great buying experience, still some improvement needed

  • Josue T.
  • Verified HomeBuyer
  • December 28, 2023
  • Parrish, FL

The buying process was awesome and seeing the progres of then house thru was one of the best experience of all. Nevertheless, there was some items do not finish on the house correctly. Like the stands on the pantry closet. The ethernet port connections where not terminated.

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 4

Great product - communication issues aplenty

  • Anna G.
  • Verified HomeBuyer
  • September 05, 2023
  • Wesley Chapel, FL

I first want to say that the home itself is excellent quality and was an unbeatable price. In terms of the home and the neighborhood, we are very pleased with quality and value. The issues we have had revolve around communication, follow through and expediency of issue resolution - which is the reason I wouldn’t give Casa Fresca 5 stars. Once we got close to closing, we started having issues with sliding dates and issues with the CO - not overly unusual in this market, but lots of issues with communication. It seemed like the construction and sales team did not talk and no one talked to our ...

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 3

Nice houses

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2024
  • Wesley Chapel, FL

Great community! Quiet and peaceful

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Overall it is not bad

  • Anonymous
  • Verified HomeBuyer
  • April 26, 2024
  • Riverview, FL

Between houses it needed more space. Also need more parking spaces. Building houses is not even complete yet, but feel very much crowded

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Daniel

  • Daniel E.
  • Verified HomeBuyer
  • March 07, 2023
  • Riverview, FL

Good service Csn be more communicative and organized We never got first walk in before plywood wall were build in

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

The Team

  • Latoya O.
  • Verified HomeBuyer
  • November 04, 2020
  • Riverview, FL

It was really nice having a team that reached out through the whole process. Keeping me updated with the progress. Also being there to answer any questions.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Nice house and community. Definitely recommend

  • Anonymous
  • Verified HomeBuyer
  • February 09, 2024
  • Parrish, FL

I’ve been happy with my house and Casa Fresca was great to work with.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Very helpful and professional staff

  • Theresa M.
  • Verified HomeBuyer
  • May 03, 2023
  • Winter Haven, FL

Rose helped me so much buying my house, knowledgeable,attentive, helpful,& patient. I would definitely recommend working with her, great transaction thanks to her

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 2

Casa Fresca Homes - Excellent service and great support.

  • Carlos V.
  • Verified HomeBuyer
  • November 09, 2021
  • Lakeland, FL

Excellent service and great support.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

First Time Homeowner

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2024
  • Haines City, FL

I like the Casa Fresca homes. The color schemes and design of the houses are very nice and pleasing to the eyes. On the exterior, it stands out from all the other houses built by different builders and one can tell it’s a Casa Fresca home. For my particular home, I chose the Magenta floor plan and love how it looks and feels with its open concept, big master bedroom and walk-in closet. The only thing I didn’t like was the shower in the master bedroom didn’t come with glass door so using a shower curtain for now but even so, some of the water still tracks to the floor outside of the shower. I ...

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Greg

  • Gregory M.
  • Verified HomeBuyer
  • January 27, 2024
  • Haines City, FL

Ask a lot of questions and make sure you really understand everything!

Total Score 4


Quality 5

Trustworthiness 2

Value 4

Responsiveness 3

Recommend inspection

  • Anonymous
  • Verified HomeBuyer
  • December 05, 2023
  • Lithia, FL

Highly recommend paying for an inspection before final walk through. The inspector found a handful of things that needed to be corrected. More attention needed for making sure the trades do the work correctly and neatly the first time. I did not trust the sales rep. You can tell she is a good sales person for her own benefit because she doesn't disclose all the details completely to the buyer. Working with CMG mortgage and Sunset Title were both good experiences.

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

house review

  • Kenneth S.
  • Verified HomeBuyer
  • April 11, 2023
  • Parrish, FL

house is beautiful, however there were some things that needed to be repaired and replaced.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Blah

  • Lakeisha G.
  • Verified HomeBuyer
  • September 06, 2022
  • Winter Haven, FL

Basic, cheap. Looks good but too many issues too soon

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Casa Fresca Homes - I love the community

  • Yulieisi M.
  • Verified HomeBuyer
  • November 02, 2021
  • Riverview, FL

I love the community

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Some good, some less than good.

  • Robert D.
  • Verified HomeBuyer
  • September 12, 2024
  • Riverview, FL

Kayla was amazing but we do feel a little mislead. We moved from Triple Creek Because of all the section 8 and rental issues that are taking place there. We openly had that conversation with Cayla and now we are experiencing the same thing here two houses down from us 30 days after close. We are happy with the house but responsiveness to warranty repairs has been somewhat delayed. We are also not pleased with part of the sod. The sod used in the front between sidewalks and streets was bad when put in and we got an HOA violation less than 30 days after close for it. Alex, construction ...

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

Casa Fresca Homes - Overall the process was ok but very stressfull the construction

  • Allison H.
  • Verified HomeBuyer
  • April 26, 2022
  • Winter Haven, FL

Overall the process was ok but very stressfull the construction team needs to work better at getting things done on time and properly.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Just some advice!

  • Michelle F.
  • Verified HomeBuyer
  • January 25, 2023
  • Riverview, FL

Overall the buying experience was a good one. The advice I would like to give to any potential buyer is to make sure you go through the home with a fine toothcomb before closing on your home. Please do not make the same mistake I did. I love my home, and the location but the craftsmanship and materials used throughout the house are not quality at all, certainly not quality materials for the amount you paid. Even though the warranty team tries to work with you, certain things are not covered under warranty. Lesson learned.

Total Score 4


Quality 1

Trustworthiness 3

Value 3

Responsiveness 4

Casa Fresca Homes - Build materials were a little cheap.

  • Anonymous
  • Verified HomeBuyer
  • April 27, 2021
  • Odessa, FL

Build materials were a little cheap. Perhaps this was done to save money and offer a townhome in Starkey Ranch under 300k. I can live with it, I will simply be replacing things. There have been several areas of concern (post-sale) with regards to the quality of work associated with Landscaping and drainage (within the courtyards). Bottomline - They have some work to do (after the sale) on Unit 4 if they ever want to win my confidence. So far, I am not impressed.

Casa Fresca Homes responded:
Thank you for your feedback, and we definitely want to win your full vote of confidence! If you haven't already, please submit a Homeowner Performance Request via our website on any performance issues and our Quality Assurance team will be happy to assess and address as needed. casafresca

Total Score 4


Quality 3

Trustworthiness 4

Value 2

Responsiveness 1

Nightmare

  • Anonymous
  • Verified HomeBuyer
  • August 09, 2024
  • Wesley Chapel, FL

The buying process was smooth. After closing the nightmare began, several punchline items remain still open and not taking care of. The list for the 30 day warranty walk is long including MOLD remediation and having to deal with tearing out the WHOLE kitchen for several weeks. We bought a brand new home to avoid these type of situations yet we are now exposed to structural and health issues with MOLD. A total NIGHTMARE

Total Score 4


Quality 1

Trustworthiness 1

Value 3

Responsiveness 2

My sale person Taylor G. was excellent, she very professional and was able to answer any and all questions not just on the home itself but the entire community. She is a great asset to your company.

  • Douglas W.
  • Verified HomeBuyer
  • March 28, 2023
  • Apollo Beach, FL

I just wish your sub-contractors, inspectors, and quality control folks were as good as your salespeople. I have owned 16 homes before this one and must say this is the worst we have ever had as far as quality. The paint is terrible, the electric in the bathrooms is atrocious ( no box for the lights and electrician just punched 8" long holes in wall with a hammer for the wire, now you cannot change the $5.00 light installed at time of build), the bathroom cabinets are nothing more than a base kitchen cabinet. Just overall the worst built house I've ever seen. And of course, getting anything ...

Total Score 4


Quality 1

Trustworthiness 4

Value 1

Responsiveness 1

Casa Fresca Homes - You won’t hear from the construction manager as much as you should

  • Anonymous
  • Verified HomeBuyer
  • July 14, 2021
  • Riverview, FL

You won’t hear from the construction manager as much as you should not as early but overall the builder is great. All of the specifications were necessary and checked out. 5/5 recommend this builder. Having slight customization options in a design center would’ve made the experience better.

Total Score 3


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

None

  • Jonathan M.
  • Verified HomeBuyer
  • June 13, 2023
  • Winter Haven, FL

Home buying process was great. After we moved in there has been no contact for the issues we have.

Total Score 3


Quality 5

Trustworthiness 5

Value 5

Responsiveness 1

Culture

  • Matthew P.
  • Verified HomeBuyer
  • January 12, 2021
  • Riverview, FL

Companies have a culture. From the top to bottom. Something I feel is the casa Fresca team reflects a culture that can pushy, not interested, and condescending. I’ve felt that during each part of the home buying process. And the masonry work is pretty bad too.

Casa Fresca Homes responded:
Hi Matthew, thank you for your feedback. We will be forwarding this along to the appropriate teams for review and further improvement as we strive to provide our homebuyers with the best customer service. Thank you again, and feel free to write us at team@casafrescahomes.com if you have any additional feedback. ...

Total Score 3


Quality 3

Trustworthiness 2

Value 5

Responsiveness 5

Beach house vibes house

  • Dwayne P.
  • Verified HomeBuyer
  • May 20, 2020
  • Riverview, FL

I’ve noticed that several walls and countertops are not even at 90° angles as they should be. Also the mailbox location that we have has no lighting whatsoever so almost impossible to check your mail after dark and feel safe.

Casa Fresca Homes responded:
Hi Dwayne, thanks for your feedback. If you haven't done so already, please submit a homeowner's Performance Request for swift resolution of your home's warrantable items. In regards to the community mailbox at Triple Creek, that is unfortunately out of our control. We strongly encourage bringing this up at the next Triple Creek CDD ...

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 4