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Casa Fresca Homes Reviews

What Homeowners Have to Say About Casa Fresca Homes.

Casa Fresca Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Casa Fresca Homes 153 homeowner reviews to learn why they are the right team to build your new home.

Casa Fresca Homes

has 3.9 out of 5 stars in All Areas

153 Reviews in All Areas

Ratings by Category

Overall 3.9

Quality 3.6

Trustworthiness 3.7

Value 3.8

Responsiveness 3.6

Customer Reviews

My sale person Taylor G. was excellent, she very professional and was able to answer any and all questions not just on the home itself but the entire community. She is a great asset to your company.

  • Douglas W.
  • Verified HomeBuyer
  • March 28, 2023
  • Apollo Beach, FL

I just wish your sub-contractors, inspectors, and quality control folks were as good as your salespeople. I have owned 16 homes before this one and must say this is the worst we have ever had as far as quality. The paint is terrible, the electric in the bathrooms is atrocious ( no box for the lights and electrician just punched 8" long holes in wall with a hammer for the wire, now you cannot change the $5.00 light installed at time of build), the bathroom cabinets are nothing more than a base kitchen cabinet. Just overall the worst built house I've ever seen. And of course, getting anything ...

Total Score 4


Quality 1

Trustworthiness 4

Value 1

Responsiveness 1

Casa Fresca Homes - You won’t hear from the construction manager as much as you should

  • Anonymous
  • Verified HomeBuyer
  • July 14, 2021
  • Riverview, FL

You won’t hear from the construction manager as much as you should not as early but overall the builder is great. All of the specifications were necessary and checked out. 5/5 recommend this builder. Having slight customization options in a design center would’ve made the experience better.

Total Score 3


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

None

  • Jonathan M.
  • Verified HomeBuyer
  • June 13, 2023
  • Winter Haven, FL

Home buying process was great. After we moved in there has been no contact for the issues we have.

Total Score 3


Quality 5

Trustworthiness 5

Value 5

Responsiveness 1

Culture

  • Matthew P.
  • Verified HomeBuyer
  • January 12, 2021
  • Riverview, FL

Companies have a culture. From the top to bottom. Something I feel is the casa Fresca team reflects a culture that can pushy, not interested, and condescending. I’ve felt that during each part of the home buying process. And the masonry work is pretty bad too.

Casa Fresca Homes responded:
Hi Matthew, thank you for your feedback. We will be forwarding this along to the appropriate teams for review and further improvement as we strive to provide our homebuyers with the best customer service. Thank you again, and feel free to write us at team@casafrescahomes.com if you have any additional feedback. ...

Total Score 3


Quality 3

Trustworthiness 2

Value 5

Responsiveness 5

Beach house vibes house

  • Dwayne P.
  • Verified HomeBuyer
  • May 20, 2020
  • Riverview, FL

I’ve noticed that several walls and countertops are not even at 90° angles as they should be. Also the mailbox location that we have has no lighting whatsoever so almost impossible to check your mail after dark and feel safe.

Casa Fresca Homes responded:
Hi Dwayne, thanks for your feedback. If you haven't done so already, please submit a homeowner's Performance Request for swift resolution of your home's warrantable items. In regards to the community mailbox at Triple Creek, that is unfortunately out of our control. We strongly encourage bringing this up at the next Triple Creek CDD ...

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 4

Relationship

  • Genevieve S.
  • Verified HomeBuyer
  • January 21, 2025
  • Davenport, FL

When buying a home sometimes the price, location or size is not the most important but how your sales consultant make you feel. In our case we met our consultant a year before we were ready but she stayed in touch with us just checking on us, even when we found a comparable house we went back to Casa because of the relationship we had with Yazmin. Thank you

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Beautiful home but not without it's issues

  • Jacqueline C.
  • Verified HomeBuyer
  • February 08, 2024
  • Lithia, FL

My experience overall I would say has been okay but that was due to some bumps in the road that I experienced upon moving in. I would highly suggest you check out all the closets and ensure they were installed correctly. I unfortunately had my closet racks fall apart after I added my clothing as the rack was not installed into the beams of the wall. I had my own stud finder and marked off each spot and they did not match the holes left in my wall. I reported it and while I did get a response I realized it had been nearing two weeks and nothing had been scheduled. Then the other side of my ...

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Expected a little more...

  • Earl A.
  • Verified HomeBuyer
  • March 07, 2023
  • Apollo Beach, FL

My only issues were minor build quality issues and construction manager follow up. I dont feel like after spending $400k+ on a home there would be splattered paint spots on the floor and being told to buy products to clean it up. The house wasn't up to a cleaning standard for a highway motel in my opinion. We had to spend a whole day cleaning after moving in. The home felt rushed in some ways and there are wood squeaking sounds in two rooms. I can feel my foot slighting pushing down the wood as I step over it. Then a representative is educating me that this is normal and it's only fixable ...

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Bad taste in my mouth

  • Max H.
  • Verified HomeBuyer
  • November 22, 2024
  • Riverview, FL

Legally binding offer letter of $25k closing costs + 4.99% rate buydown were not met. I am very unhappy and still considering taking you to small claims court for this. Please feel free to call me for details. Quality of the flooring downstairs is abysmal with air pockets underneath everywhere. Nobody came out for a 10/30 day walkthrough which I was told we would get. House got flooded and Super did not tell us. Once we found out and reported the issue we were banned from walking the property until completion which was shocking to my realtor. Also right after purchasing home you doubled your ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Okay experience

  • Holly M.
  • Verified HomeBuyer
  • June 13, 2024
  • Riverview, FL

Financing was a nightmare, office was clean and kind, the process was repetitive and seemed very unorganized. Issues are not resolved timely. The house is beautiful but for the price can include things like upgraded fixtures, maybe fans, and crown molding etc. it’s very basic and shower doors were not even included.

Total Score 3


Quality 4

Trustworthiness 3

Value 2

Responsiveness 2

Not bad for the price you pay

  • Paul S.
  • Verified HomeBuyer
  • April 05, 2023
  • Apollo Beach, FL

Mortgage lender was pretty difficult to deal with. House build quality now living in the house wasn’t really good. Lots of paint over the handles, corners of the floors, sloppy caulking, bad cutting with paint and pretty bad door framing not sitting on the ground flush. Appliances were pushed in place which scratched all the floors. Didn’t notice at the walk as the house was never cleaned then the last walk it was just mopped. Now being in the house dirt gets in the groves and it’s super noticeable. Must say I was a little disappointed moving in but I got what I paid for. Pros: I love living ...

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 3

Uneven floors upstairs

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • Wesley Chapel, FL

Worked with wonderful people but the builder work is subpar. My upstairs floor is noticeably uneven along with some mild squeakiness, sink in half bath was installed crooked but the only way to notice it was to actually sit on the toilet. These things were brought to their attention within my first 30 days of moving in, but was told nothing could be done about it at this point. Building these homes were definitely a rush job as ALL my nearby neighbors have very similar complaints. I read reviews and they weren’t so great when I chose to build here. I just thought my experience would be ...

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 3

Over priced with rushed and shotty work

  • Anonymous
  • Verified HomeBuyer
  • October 26, 2021
  • Riverview, FL

These houses are not worth what people are paying for them. It’s just a money game now with this company. The houses have numerous issues with them from duct work being to small, collapsing, shelving, door frames being completely out of square, windows out of square, uneven flooring, wasted space, designs that make no sense, cheap flooring and carpeting, leaking plumbing, ac not working, and insect infestations. No mail boxes so you have to go to the post office with some people having to do that for almost a year. To make matters worse, they fight you tooth and nail when you want to try ...

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 2

Hillsbourgh Title did a great job

  • Robert O.
  • Verified HomeBuyer
  • June 15, 2021
  • Odessa, FL

Builder should of had more options in the kitchen which lacks lighting and gaps in designs.

Casa Fresca Homes responded:
Hi Robert, we're sorry you aren't completely satisfied with your new Casa Fresca home! I'll be forwarding your feedback to the appropriate teams for future improvement. If you have any further comments, feel free to write us at team@casafrescahomes.com. casafresca

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Not great

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2024
  • Parrish, FL

The house looked great when I bought it. They seem to rush through the building process and leave a lot of little things undone and are very slow to come back to fix anything that should be covered under warranty. When I moved into my brand new Casa Fresca home I had a hose faucet that was broken, pipes under my kitchen sink leaking and a hole the size of a fist in the flashing at the roof eve. They don't even install sprinklers in the backyard. I have been waiting 2 months for the hole in the eve to be fixed. They finally started it last week but left it half repaired and now I have to wait ...

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Bad Experience

  • Anonymous
  • Verified HomeBuyer
  • September 28, 2022
  • Winter Haven, FL

Loved the neighborhood and homes available when it first opened, however after finding home and signing contract, everything changed. It was like pulling teeth to get into home after framework finished, I was only allowed in home twice after; once to check finishes and once to verify work completed. Still waiting on work that wasn't finished 2 months after close and almost no response to requests, just excuses!!

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 1

Nice home, poor service

  • Anonymous
  • Verified HomeBuyer
  • April 19, 2022
  • Lakeland, FL

The home is nice. Small details messed up here and there. The service is not great. Pointing things out in our final walkthrough that were obvious mistakes and the builder was visibly annoyed to have to deal with them. Clearly issues they needed to fix. The warranty person has gone weeks between answering calls and emails as well despite repeated follow up.

Total Score 3


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

To many broken promises, shotty work.

  • Anonymous
  • Verified HomeBuyer
  • January 31, 2023
  • Riverview, FL

/Not one person I've spoken to, that has moved in actually moved on their date that was first told to them. Everything just seems shady all the time. I need something fixed it is not a construction issue it's a warranty issue. But warranty says it's construction. I was always told "everyone was working hard on getting our family into our house". Just not happy with the amount of mistakes from subs and Casa workers. I won't by my next house from Casa.

Total Score 3


Quality 2

Trustworthiness 2

Value 1

Responsiveness 1

Mr

  • Wesly J.
  • Verified HomeBuyer
  • January 31, 2023
  • Winter Haven, FL

The experience wasn’t great still have issues they supposed to fix till now still no answer

Total Score 2


Quality 3

Trustworthiness 2

Value 5

Responsiveness 2

A lot of money for what offers everything of low quality

  • Juan V.
  • Verified HomeBuyer
  • May 16, 2023
  • Winter Haven, FL

The worst finishes I've seen in baseball in the ports also don't have an irrigation system behind your broken pipes

Total Score 2


Quality 2

Trustworthiness 2

Value 3

Responsiveness 3

Very poor workmanship

  • Anonymous
  • Verified HomeBuyer
  • December 24, 2023
  • Parrish, FL

You will notice issues right away. Months in and they will not get fixed. I would be very cautious before closing with them. The upstairs is VERY unstable in two story homes.

Total Score 2


Quality 1

Trustworthiness 3

Value 3

Responsiveness 2

I wouldn’t recommend Casa Fresca

  • Danny F.
  • Verified HomeBuyer
  • October 10, 2023
  • Riverview, FL

When I bought the house I was offered all is going to be fixed. The closing date when we came to the house. The garage has poor paint. All the construction instructions written on the block you can see them under the paint. The sidewalk and garbage cement has holes and cracks. The irrigation sprinklers were installed outside of the property and I still not getting an answer when are they going to fix it. I bought the model house when the first day they told me the house is going to be painted. 3 days later I received a notices saying I bout the house “as is” seeing the purchased price I’m not ...

Total Score 2


Quality 3

Trustworthiness 2

Value 3

Responsiveness 1

Buyer beware before your purchase

  • John G.
  • Verified HomeBuyer
  • May 10, 2023
  • Parrish, FL

Be sure to talk with neighbors before buying in this community and ask for more than 1 walk through prior to closing. We had issues when we bought new with Lennar and expressed those issues with Casa Fresca and we are in the SAME boat. The only highlight is we have a new person appointed who oversees our construction & cosmetic issues and to address the POOR quality of workmanship that was done on our home. Not to mention it took over a month to obtain a pool key after getting no response and calling and emailing people. At this point, I would NOT recommend anyone to buy in this community

Total Score 2


Quality 1

Trustworthiness 3

Value 3

Responsiveness 2

Construction manager

  • Ciara D.
  • Verified HomeBuyer
  • September 01, 2022
  • Winter Haven, FL

The construction manager did not make the process a smooth transition. We feel that things were over looked, things weren’t finished by closing and the construction manager could careless. Each issue we had to go above him in order to receive a resolution.

Total Score 2


Quality 3

Trustworthiness 1

Value 4

Responsiveness 1

Not the best

  • Kathleen B.
  • Verified HomeBuyer
  • May 30, 2023
  • Apollo Beach, FL

Would never recommend this builder

Total Score 2


Quality 1

Trustworthiness 3

Value 2

Responsiveness 2