Casa Fresca Homes Reviews

In comparison to other 1st time home buyer new construction homes, Casa Fresca delivered a well built home

The buying process was awesome and seeing the progres of then house thru was one of the best experience of all. Nevertheless, there was some items do not finish on the house correctly. Like the stands on the pantry closet. The ethernet port connections where not terminated.

The sales team at Casa Fresca was perfect. I worked with Madison and she kept me updated every step of the way. The community is beautiful and they didn't charge CDD fees. I highly recommend Madison. However, I am not sure what happened but the house has had way too many issues since moving in. I moved in the weekend of November 16th and the first major issue was there was no hot water. I was told to call the ER number on the sticker located on my breaker box. GUESS WHAT...there was no sticker there and when I did get the number from the sales team, the ER number wasn't helpful because it was after hours on a Friday and they would not return until Monday. My project manager for Casa Fresca tried to fix it that Monday and it did work for 1-2 days then the water got cold again because the hot water heater kept tripping the breaker. I would hit the switch to turn it back on and it would trip immediately. Turns out the element was broken and had to be replaced. Mind you this whole process took a week. My dryer, disposal and dishwasher were not plugged in when I moved in. I asked my PM at Casa Fresca if I should plug them in or was there a reason it wasn't done. I was told to plug them in. After using the sink that night, the next day I noticed water under the sink in the cabinet. I turned the water on to find it was leaking from the disposal which messed up the cabinet as it warped and bubbled up. Had someone plugged in those appliances and tested them, they would have spotted the leakage immediately. FYI...In order for them to correct the messed up cabinet, I would be without an island/sink for two weeks. I find that unacceptable. Two switches in my house were not working - I even tried changing the light bulb but that didn't fix it. Per the electrician that Casa Fresca sent to my home, the wire was not installed correctly. Was that not tested? I had Spectrum install WIFI in my house in the internet panel located in the master bedroom closet. When they screwed the WIFI box into the panel, it came through the bonus room wall. Somehow the backing that should have gone in behind the internet panel box is missing. I had Spectrum show me the size screws they used and inside the panel box to see if the issue was on them, it wasn't. When I tried to locate touch-up paint, there was only outdoor paint left behind for the house. Why isn't the builder giving a small size of wall and trim paint to each customer? We are purchasing expensive homes from them but don't leave touch-up paint behind for their customers... My garage was a mess from builder material and trash being left behind. That isn't my job to clean behind their crew but I had to do that. They are working on the house next door to me and every day I find trash being left behind. There is a bag of cement mix trash between my house and the next property. Note...they have left the garage and front door open for weeks, anyone could have walked in and tried to steal property because the crew is not securing the home at the end of the day. The dishwasher is extremely cheap! I am very disappointed with it. The builder has had the plumber come out to look at it and I had GE come out to fix it because it doesn't like to dry dishes very well. I even tried the longer drying cycle. The issue isn't fully resolved but we are still working on it. FYI...the washer and dryer are also cheap, the amount of loud clicking sounds that come from the washer is insane. It seems like this builder only cares about their profit versus giving their customers better quality. Note...if you are buying from Casa Fresca, inspect the appliances, I wish I would have in their model. The pantry closet already has one shelf ripping from the wall and another shelf isn't completely screwed into the wall. The trim under the island, they failed to paint it as there are several holes where the nail gun attached the trim to the island. Why wasn't the trim caulked and painted to prevent the buyer from seeing the holes? I am getting this corrected through the builder in their warranty as I should not be the one painting trim because their crew failed to do so. None of the bathrooms had the curtain rod installed, I had to install them myself. Again, why wasn't that installed for the customer? Recap, the sales team was great but the execution of building this house was not good. I recommend every homeowner purchasing from Casa Fresca to check everything out in their home. Maybe they are building too fast or they simply don't care because it's not their home but this is my third home having built and I never had these issues with the other two builders. My overall opinion is this builder needs to do better. ... More

You will notice issues right away. Months in and they will not get fixed. I would be very cautious before closing with them. The upstairs is VERY unstable in two story homes.

Workmanship is a HUGE issue. The buying process was a massive headache

I had a disappointing experience with Casa Fresca while buying a home. Their services did not meet my expectations due to unexpected charges, intentional delays, and inexperienced personnel. Casa Fresca charged additional fees, including a three-week extension fee, which they knew would be incurred if the process slowed. This lack of transparency left me feeling frustrated and misled. I firmly believe that clear communication is essential in such transactions, and unfortunately, Casa Fresca did not meet this standard. I hope my feedback serves as a cautionary note for others who are considering their services. ... More

I movedbon October26 2023 so far everything is good I love my house

Highly recommend paying for an inspection before final walk through. The inspector found a handful of things that needed to be corrected. More attention needed for making sure the trades do the work correctly and neatly the first time. I did not trust the sales rep. You can tell she is a good sales person for her own benefit because she doesn't disclose all the details completely to the buyer. Working with CMG mortgage and Sunset Title were both good experiences.

If you’re not happy with the color scheme or elevation of your home ask your agent for a different home even if you have to wait a bit longer to move in. I wasn’t given that option. I was never happy about the colors scheme and the elevation, I felt pressured in making a decision to purchase the home. I was told I could change that one exterior color after closing on the home, come to find out that I cannot, I have to repaint the entire home. It was all a lie to get me to sign that contract and for the agent to secure the sale. No one would take accountability for all the misinformation and no one work with me to make that small change. And for that reason I will never recommend Casa Fresca. ... More

We have learned through our experience with Casa Fresca, that our home is very well built. The leadership in the Pasadena Point project is outstanding. Any issues that you have during your first move in, is handled promptly and keeping you informed of the corrections needed. We are very happy with our new home and the subdivision. Highly recommend Casa Fresca Homes. We also think the walk throughs are very important during the phase of the building.

Todo el proceso para comprar nuestra primera propiedad fue muy fácil. 100%recomendado. Yazmín siempre estuvo disponible pata contestar rapido cada una de nuestras dudas. Rápido y fácil. Gracias.

When I bought the house I was offered all is going to be fixed. The closing date when we came to the house. The garage has poor paint. All the construction instructions written on the block you can see them under the paint. The sidewalk and garbage cement has holes and cracks. The irrigation sprinklers were installed outside of the property and I still not getting an answer when are they going to fix it. I bought the model house when the first day they told me the house is going to be painted. 3 days later I received a notices saying I bout the house “as is” seeing the purchased price I’m not seeing discount in comparison with the other houses with same style. The team sometimes answers sometimes not and I feel like the bad person of the history just because I ask to get the things repaired. More because the things I’m asking to get fixed are things wasn’t built within the “as is”. In addition I bought the furniture where I was told all that you are seeing it’s included which isn’t true. At my arrival there was missing things like a coffee maker, air purifier and when I ask for things I paid, the answer is. It’s broken. ... More

The overall experience of buy my house at Casa Fresca was just amazing. The sales representative, the lender and the title company worked together to make the buyer process very smooth. I’ll recommend them to everyone that wants to buy a home. Parker

The process was great from day one I wish more could be done on them being a little more professional, but overall most of every dealt with through this was on point.

I first want to say that the home itself is excellent quality and was an unbeatable price. In terms of the home and the neighborhood, we are very pleased with quality and value. The issues we have had revolve around communication, follow through and expediency of issue resolution - which is the reason I wouldn’t give Casa Fresca 5 stars. Once we got close to closing, we started having issues with sliding dates and issues with the CO - not overly unusual in this market, but lots of issues with communication. It seemed like the construction and sales team did not talk and no one talked to our real estate agent. Once we were able to move in, the house itself has been great with only minor issues - but the yard has been a bit of a mess with lumpy side and broken irrigation. Some issues were fixed right away, but we haven’t had anyone look at our irrigation and it’s been over a month since leaking issues were reported. Therefore, we can’t water our lawn and it’s dying. Would I recommend Casa Fresca? Yea, probably for the quality of the home. However, there would be warnings about communication issues and yard expectations. ... More

Casa Fresca was fantastic. They helped find our dream home the very first day that we started looking. They helped with everything from the very beginning and if my wife or I had any questions or concerns, they responded immediately. I would recommend them to anyone that are looking for a new home.

Awfully terrible quality homes, paint is trash it soaks up moisture they used the cheapest possible paint you can find a simple kid stain wiped off with a simple damp rag rubs off dry wall, water stain everywhere from a simple splash if it's oil the spot will never come off, they planted dead trees and grass, door knows fall off first day on the home these absolute trash quality homes and to make things worse the people are even more awful Scott won't fix anything and plays stupid like you don't know what you're talking about stay away from these people don't buy from then ever quality and professionalism don't exist ... More

Home buying process was great. After we moved in there has been no contact for the issues we have.

Would never recommend this builder

I’m Carmen , I’m very please we my new home some thing was no correr Bud they came immediately and fix it

good experience from the sales office to the closing day

The worst finishes I've seen in baseball in the ports also don't have an irrigation system behind your broken pipes

My wife and I were able to purchase a Casa Fresca home with almost no issues. The entire process was very straightforward and we love the house itself. A few notes though; first, I would have given the "quality" and "trustworthiness" categories 5 stars had it not been for two issues. The first issue being that when we first came to see the house we were told that the first round of mortgages were being offered with a 4.99% interest rate and by the time we got to actually signing the necessary documents we were told that information was wrong and that the new rate was going to be 5.25%. It's still a fantastic deal but it's the principal of the matter, the sales rep admitted she was wrong and gave excuse after excuse of why she gave us the wrong info. The second issue was after about 2 weeks of moving in the downstairs half bathroom toilet kept filling up with sewage when the upstairs tub was running...long story short an underground pipe on the side of the house was completely smashed and no one ever said anything. The plumber who came to repair it said this occurrence was fairly common and told me "sometimes they say something, sometimes they don't and just bury it"(He was clearly frustrated as well). With that being said Casa Fresca was very quick to reply to my repair request and got it fixed in 2 days. The plumber was also very courteous and professional. We also found out the original building manager had to be replaced for a variety of issues but the new manager Rick is fantastic. He's a great guy, very honest and he'll actually take the time to answer all of your questions without getting annoyed so if you deal with him directly you're in good hands. Another note, my rating of "value for price paid" is only a 4 star because ALL homes right now in Florida are grossly inflated in price and has nothing to do with Casa Fresca. My wife and I were pleasantly surprised at the price point of the home and compared to almost everything else on the market right now the value for these houses is exceptional. All appliances were included (great quality GE/Whirlpool) and I was surprised to see they use Carrier air conditioning systems, very high quality. With all that being said, we love living in Pasadena Point and the home is amazing so far. We'd highly recommend buying from Casa Fresca...if there's anything available that is! ... More

Be sure to talk with neighbors before buying in this community and ask for more than 1 walk through prior to closing. We had issues when we bought new with Lennar and expressed those issues with Casa Fresca and we are in the SAME boat. The only highlight is we have a new person appointed who oversees our construction & cosmetic issues and to address the POOR quality of workmanship that was done on our home. Not to mention it took over a month to obtain a pool key after getting no response and calling and emailing people. At this point, I would NOT recommend anyone to buy in this community

Rose helped me so much buying my house, knowledgeable,attentive, helpful,& patient. I would definitely recommend working with her, great transaction thanks to her