Casa Fresca Homes Reviews

Loved the neighborhood and homes available when it first opened, however after finding home and signing contract, everything changed. It was like pulling teeth to get into home after framework finished, I was only allowed in home twice after; once to check finishes and once to verify work completed. Still waiting on work that wasn't finished 2 months after close and almost no response to requests, just excuses!!

I highly recommend these houses, builders, just get to know the area, before you consider.

Basic, cheap. Looks good but too many issues too soon

The construction manager did not make the process a smooth transition. We feel that things were over looked, things weren’t finished by closing and the construction manager could careless. Each issue we had to go above him in order to receive a resolution.

Garrett @ the Lakeland office, now transferred to Parrish was great! Super transparent, up front with all information. The project manager Jon was helpful with the walk through and explaining everything in the house. Overall I’d recommend Casa Fresca to friends and family. The only con, I wish the offered the vinyl throughout the entire downstairs.

The Casa Fresca experience has been fantastic! From the builder, Austin, to the Sales Consultant, Jason. Both have been incredibly insightful and helpful when needed. The home is beautifully constructed. The entire virtual buying process was seamless and made our move from California less challenging. Will be looking to buy another Casa Fresca home in the near future. Thanks Casa Fresca and staff for making my family feel welcome.

I very happy with my new home. I’m just not familiar with the new process. I was uncomfortable not having a paper copy of the contract and warranty.

Very smooth process, service was top notch

Overall the process was ok but very stressfull the construction team needs to work better at getting things done on time and properly.

Our experience with Casa Fresca Homes was nothing short of amazing. The staff/team were very friendly, professional, and knowledgeable. I have been recommending Casa Fresca Homes to anyone who asks about our first time home buying process.

We didn't receive updates on the building process until after we met with the Construction Manager, per our request. Construction Manager mentioned that the meeting was "a favor" so he showed no interest and a total lack of knowledge of the community because he stated "he was assigned to another community". At pre-closing orientation, we were told that the cleaning crew will clean the house. This was not so. Closing was a nightmare between document's signature and key delivery. Submitting applications for issues to be addressed has also been challenging, as the website doesn't always work. We are yet to meet the Quality Assurance Representative after several appointments the representative cancelled. Casa Fresca is yet to address and fix all irregularities. ... More

The home is nice. Small details messed up here and there. The service is not great. Pointing things out in our final walkthrough that were obvious mistakes and the builder was visibly annoyed to have to deal with them. Clearly issues they needed to fix. The warranty person has gone weeks between answering calls and emails as well despite repeated follow up.

From the friendliness and knowledge of the sales staff to the walk through and explanation of construction managers it was a pleasure.

Excellent service and great support.

I love the community

We love our home and community! Thank you Casa Fresca.

I do not recommend this company for a new home purchase.

These houses are not worth what people are paying for them. It’s just a money game now with this company. The houses have numerous issues with them from duct work being to small, collapsing, shelving, door frames being completely out of square, windows out of square, uneven flooring, wasted space, designs that make no sense, cheap flooring and carpeting, leaking plumbing, ac not working, and insect infestations. No mail boxes so you have to go to the post office with some people having to do that for almost a year. To make matters worse, they fight you tooth and nail when you want to try and make a warranty claim. The person that does the warranty work Incan be very nasty and even told someone that they shouldn’t have bought a cookie cutter home and should have bought a WestBay like he owns.. Very disappointed. If you do buy a Casa Fresca home, make sure you have a very good home inspector and go over every square inch of each room and point out every single issue which will be a lot of them. ... More

Workmanship is very unimpressive and lackadaisical. We have had numerous issues in the first two months and have also struggled with vendors to get these issues fixed. Would not recommend Casa Fresca moving forward to any home buyer, find a different buyer.

You won’t hear from the construction manager as much as you should not as early but overall the builder is great. All of the specifications were necessary and checked out. 5/5 recommend this builder. Having slight customization options in a design center would’ve made the experience better.

Everyone was professional and nice. Very helpful during the experience.

Our Sales Rep Garrett was awesome! Definitely has gone above and beyond to help us with anything we need!

I'm very happy having purchased my new home from Casa Fresca. Great customer service

Builder should of had more options in the kitchen which lacks lighting and gaps in designs.

Build materials were a little cheap. Perhaps this was done to save money and offer a townhome in Starkey Ranch under 300k. I can live with it, I will simply be replacing things. There have been several areas of concern (post-sale) with regards to the quality of work associated with Landscaping and drainage (within the courtyards). Bottomline - They have some work to do (after the sale) on Unit 4 if they ever want to win my confidence. So far, I am not impressed.