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Centex Homes

Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3243 Reviews

Star Rating Breakdown

5 ★ 1858

4 ★ 621

3 ★ 406

2 ★ 182

1 ★ 176

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Homebuying made easy

  • Christina O.
  • Verified HomeBuyer
  • July 14, 2026
  • NEW BRAUNFELS, TX

I decided to move to Texas and 2 days later was under contract. The Salesperson was excellent. The Contruction Manager answered all of my questions and made corrections where needed. The Construction Manager responded promptly and FaceTimed me because I was in another state. The Salesperson and the Construction Manager made me feel very comfortable every step of the way.

Centex Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you had such a positive experience with our team! It's wonderful to know that they were responsive to your concerns and helped make you feel comfortable throughout your process! Congratulations on your new home, enjoy! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Good job

  • Anonymous
  • Verified HomeBuyer
  • July 13, 2026
  • Seguin, TX

Good job

Centex Homes responded:
Thank you for sharing. We're glad to hear that you're happy with your new home! Congratulations and welcome to the community! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Great job by Centex

  • Anonymous
  • Verified HomeBuyer
  • July 11, 2026
  • Cape Coral, FL

The building part was excellent. The loan process thru ***** was invasive and a nightmare. Almost cancelled the buy because of *****.

Centex Homes responded:
Thank you for sharing your feedback. We're glad to hear that you had a positive homebuilding experience with us but are truly sorry to hear about your loan process. We will share your comments with the appropriate team. ^KH

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 4

House is 2month old ***** had couple warranty related questions, tried to contact Ruben ZERO responds

  • Aleksandre A.
  • Verified HomeBuyer
  • July 11, 2026
  • North Port, FL

Better management

Centex Homes responded:
Thank you for bringing this to our attention. We are truly sorry to hear about the lack of communication from our team. We'd be happy to help answer any questions you may have, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 4

Quality 3

Trustworthiness 3

Responsiveness 1

2 month old house and we have mold moisture in light fixtures and appliances and ac will not keep the house cool.

  • Peter S.
  • Verified HomeBuyer
  • July 08, 2026
  • Baytown, TX

2 month old house and we have mold moisture in light fixtures and appliances and ac will not keep the house cool.

Centex Homes responded:
Thank you for bringing this to our attention. We're truly sorry to hear about the concerns you've experienced since moving into your home. We'd like to escalate your concerns for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 1

Quality 1

Trustworthiness 1

Responsiveness 1

Drainage is***** continues

  • Anonymous
  • Verified HomeBuyer
  • July 07, 2026
  • Crosby, TX

Before I bought the house, I told them I wanted the water drainage is***** in backyard fixed. They added more dirt to backyard, so all that did was make my backyard muddy. Still have major drainage is*****s everytime it rains. Water just stays in the middle of my backyard. Turns muddy. Repeats next time it rains. My backyard is always muddy. Its horrible. Centex wont fix it with a French Drain. So Im keeping track, keeping a log so hopefully they will eventually fix the problem.

Centex Homes responded:
Thank you for bringing this to our attention. We’re sorry to hear that your backyard drainage concerns remain unresolved. We'd like to escalate this for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 3

Quality 3

Trustworthiness 4

Responsiveness 4

Always helpful

  • Nancy H.
  • Verified HomeBuyer
  • July 01, 2026
  • Willis, TX

My Contract Supervisor Roman was amazing in keeping me informed of what was going on and he is always there when I need a little something fixed or tweaked. He explains the company's policys well and makes sure I get what I need.

Centex Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that Roman kept you informed throughout your process and addresses your concerns! Enjoy your new home! ^KH

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

Brandon made the biggest difference. He was absolutely exceptional

  • Robert G.
  • Verified HomeBuyer
  • July 01, 2026
  • NEW BRAUNFELS, TX

Brandon did a great job and went above and beyond to make everything just perfect

Centex Homes responded:
Thank you for sharing. We're delighted to hear that Brandon helped make your experience such a positive one! Congratulations on your new home, enjoy! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Non responsive

  • Ruth R.
  • Verified HomeBuyer
  • June 30, 2026
  • Richmond Hill, GA

Several issues requiring rectification were pending on the scheduled closing date; however, attempts to address these deficiencies in the property were unsuccessful due to a lack of response.

Centex Homes responded:
Thank you for bringing this to our attention. We are truly sorry to hear about the lack of response from our team and would like to learn more about your experience to see if we can help. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ...

Total Score 2

Quality 2

Trustworthiness 2

Responsiveness 2

Happy home owner!

  • Elena G.
  • Verified HomeBuyer
  • June 30, 2026
  • Durham, NC

I’m a first time home owner. Me and my husband wanted a new construction and one of Centex houses looked very attractive. One of my favorite features about the house is the protected forest in the backyard. Another great feature is that the house has a surprisingly good sound insulation. There’s an active constriction near us and we can barely hear it if not at all. The process of buying the house, inspections, etc. was pretty easy, no stress. We met our construction guy, he’s professional and knowledgeable. He has annswered all the questions we had and gave us advice on the house ...

Centex Homes responded:
Thank you for sharing your feedback. We're glad to hear that you had a positive homebuying experience and your construction manager answered all your questions! However, sorry to hear about your concerns with the countertops and will share your comments with the appropriate team. That said, it's wonderful to know you've been enjoying your new home! ^KH

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

DO NOT USE THEIR MORTGAGE CO

  • Robin R.
  • Verified HomeBuyer
  • June 28, 2026
  • San Antonio, TX

Let me start with my awesome salesperson and my construction manager, who was awesome. No issues there whatsoever. Now, let’s talk about the mortgage company. I contracted and asked for 45 days to close, so we had 45 days to get everything done. I was approved. I got my preapproval. The night before, literally 5pm before I was to close, the lender said they could not approve me because something came up on my taxes. They weren’t supposed to be using my taxes for FHA anyway. I could not get them to return my calls all day. I had no communication from them for several days before that. ...

Centex Homes responded:
Thank you for taking the time to share your experience. We're glad to hear that you had a positive experience while working with your salesperson and construction manager! However, we're truly sorry to hear about your frustrating experience with our mortgage team and will share your comments with the appropriate team. That said, we're glad to hear that you're enjoying your new home! ^KH ...

Total Score 4

Quality 5

Trustworthiness 4

Responsiveness 4

Owner lela

  • Lela P.
  • Verified HomeBuyer
  • June 23, 2026
  • Waller, TX

Very professional and respectful at all times

Centex Homes responded:
Thank you for sharing. We're delighted to hear that our team was professional and respectful throughout your process! Congratulations on your new home, enjoy! ^KH centexhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Great experience from a to z

  • RossCo RE, L.
  • Verified HomeBuyer
  • June 23, 2026
  • Conroe, TX

Great experience from a to z

Centex Homes responded:
Thank you for sharing. We're thrilled to hear that you had a great experience from start to finish! Congratulations on your new home, enjoy! ^KH centexhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

The American Dream

  • Devin A.
  • Verified HomeBuyer
  • June 16, 2026
  • Rio Rancho, NM

Thanks to Centex, I was able to achieve my lifelong goal!! Centex offered a quality home for an amazing price!! They are very responsive and proactive in assuring the home is up to quality standards! Great experience! My family loves our new home and neighborhood!

Centex Homes responded:
Thank you for sharing your feedback with us! We're thrilled to hear that you had a great experience and your family is loving your new home and the neighborhood! Wishing you many happy years ahead! ^KH centexhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Building manager Brandon was very responsive to many issues

  • David L.
  • Verified HomeBuyer
  • June 10, 2026
  • NEW BRAUNFELS, TX

Our sales agent with Centex was, Derrick, was not very helpful or responsive to many issues. He was also unaware of the correct rate he could offer buyers, as our rate went from a 3.99 with no buy down to a 4.6 with no buy down. This of course was after the 3k in earnest money was put down and could not he refunded. Beer cans were found in addict, lots of issues found thanks to a pre drywall inspection I paid extra to have done. Shady sales tactics and not so great construction company used over. Great building manager was the only plus from our experience

Centex Homes responded:
Thank you for sharing your experience with us. We’re sorry to hear about your experience and understand your concerns regarding communication, expectations during the sales process, and construction quality. We would like to make leadership aware of your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ...

Total Score 4

Quality 3

Trustworthiness 1

Responsiveness 2

Customer Focused!

  • Hans S.
  • Verified HomeBuyer
  • June 10, 2026
  • Parrish, FL

Overall great experience through the home purchasing process.

Centex Homes responded:
Thank you for sharing with us. We're delighted to hear that you had a great homebuying experience with our team! Congratulations on your new home, we wish you many happy years ahead! ^KH centexhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Mr

  • Andre B.
  • Verified HomeBuyer
  • June 10, 2026
  • Willis, TX

Super service u will be glad.

Centex Homes responded:
Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience with our team and are happy with your new home! ^KH centexhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful Home Buying Experience

  • Tania A.
  • Verified HomeBuyer
  • June 09, 2026
  • Montgomery, TX

My home buying experience was wonderful from start to finish. The builder’s team made the process smooth, kept me informed, and followed through on what they promised. I love the quality and value of my new home, and I truly feel like care was put into the details. I would recommend this builder to anyone looking for a beautiful home and a great buying experience.

Centex Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you had a wonderful homebuying experience with our team! It's great to know that they kept you informed throughout and that you love your new home! We appreciate your kind words and your recommendation! ^KH ...

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Louann C.

  • LouAnn C.
  • Verified HomeBuyer
  • June 09, 2026
  • Conroe, TX

Centex homes are beautifully design for the price. My whole entire journey from the beginning to the moving in was perfection. The entire team was so helpful and professional. I highly recommend Centex Homes.

Centex Homes responded:
Thank you for sharing your feedback with us. We're so glad to hear that you had a great experience throughout your entire journey and are happy with your new home! It's wonderful to know that our team was helpful and professional throughout your experience. We appreciate your kind words and your recommendation! ^KH ...

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Disappointing Experience

  • Michael W.
  • Verified HomeBuyer
  • June 02, 2026
  • Richmond Hill, GA

We experienced several issues during the process of buying, with lack of communication and delayed responsiveness. An issue with the yard being soggy and wet in a certain area, went without concern when brought up to the builder, and us as first time, nieve buyers, listened to what was said. Turns out there does seem to be an irrigation leak, which I again have experienced an extreme delay in receiving responses from the warranty department. We had a sagging truss causing a wall and ceiling to crack, requiring drywall to be cut out, truss lifted, drywall replaced and repainted. Discovered ...

Centex Homes responded:
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about the concerns you've experienced since moving into your home and the lack of response from our team. We would like to escalate your concerns to the appropriate team, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? We appreciate you bringing this to our attention. ^KH ...

Total Score 3

Quality 3

Trustworthiness 3

Responsiveness 2

Builder grade

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2026
  • Summerville, SC

The finishes are cheap builder great items. Did not get an option for upgrades so we took an amongst ourselves to upgrade lights, ceiling fans, and faucets. Besides that everything is great so far.

Centex Homes responded:
Thank you for sharing your feedback. We’re happy to hear that overall, your experience has been a positive one so far. We appreciate your comments regarding the finishes and available upgrade options. ^KH centexhomes

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

Marielle

  • Marielle V.
  • Verified HomeBuyer
  • May 27, 2026
  • Jacksonville, FL

Buying the home was a pretty smooth process. I love my new home and I really like have enough parking space. I do wish I noticed some driveways were bigger than others though. I’d pick a different unit. However, it was a great buy..

Centex Homes responded:
Thank you for sharing your feedback. We're so glad to hear that you had a smooth home buying experience and are loving your new home! We appreciate your feedback on the driveway sizing and are glad to hear that you still find it a good purchase! ^KH centexhomes

Total Score 4

Quality 5

Trustworthiness 5

Responsiveness 5

My Pulte home

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2026
  • Princeton, TX

My buying process was lightening fast. However I did miss out on lots of perks. I’m still finding things that were awarded to me that I didn’t take advantage of. I’m slowly becoming familiar with my new home. There are thinks that have not been repaired or corrected as of today. I was told they would be addressed at the 3mo review ie the garage door, the rain bird sensor and the dryer vent. Overall I’m very pleased with my new home and would like to go over it again with a representative

Centex Homes responded:
Thank you for sharing your feedback. We're glad to hear that overall, you're happy with your new home. That said, we're truly sorry to learn you have unaddressed concerns in your home and would appreciate the opportunity to learn more about them. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ...

Total Score 5

Quality 4

Trustworthiness 4

Responsiveness 3

Great experience

  • Jacob W.
  • Verified HomeBuyer
  • May 27, 2026
  • NEW BRAUNFELS, TX

Honestly we had a great experience with centex from start to finish. Everyone we worked with was great and anything we have needed for the house has been taken care of.

Centex Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had a great experience throughout your process! It's great to know that our team was a positive point of your experience and all concerns were addressed. Enjoy your new home! ^KH centexhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Owners

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2026
  • San Antonio, TX

Like location where home is in san antonio

Centex Homes responded:
Thank you for sharing your feedback. We're so glad to hear that you're happy with the location of your new home! We wish you all the best! ^KH centexhomes

Total Score 5

Quality 3

Trustworthiness 5

Responsiveness 5

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