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Centex Homes Reviews in Lakeland Winter Haven, FL

What Lakeland Winter Haven Homeowners Have to Say About Centex Homes.

Read all 102 verified reviews from homeowners that built a new home with Centex Homes in the Lakeland Winter Haven area. Lakeland Winter Haven homeowners have rated Centex Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4.5 out of 5 stars in Lakeland-Winter Haven Area

102 Reviews in Lakeland-Winter Haven Area

Ratings by Category

Overall 4.5

Quality 4.2

Trustworthiness 4.3

Responsiveness 4.3

Centex Homes in Lakeland-Winter Haven Area

View Homes

Customer Reviews

Centex Homes - I love the fact that there's a team I could speak with if there's

  • Carlton M.
  • Verified HomeBuyer
  • February 05, 2022
  • Davenport, FL

I love the fact that there's a team I could speak with if there's any issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Attention to address our needs was above & beyond our expectations

  • Antonio C.
  • Verified HomeBuyer
  • February 01, 2022
  • Davenport, FL

Our experience with the builder’s team was great. They delivered on what they promised in a timely fashion. Before selecting to buy a Centex home, I read many great reviews and based on our experience, they exceeded our expectations.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor response to issues

  • Mark W.
  • Verified HomeBuyer
  • December 02, 2021
  • Lakeland, FL

House was not ready when we moved in due to a building supervisor issue and have a horrible time getting responses to issues ( door not licking properly, closet doors not attached, fire alarms going off, no water pressure)

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 1

Centex Homes - Very good experience overall with these people.

  • Julio O.
  • Verified HomeBuyer
  • November 25, 2021
  • Lakeland, FL

Very good experience overall with these people.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - i was very pleased with the builders realtor-was always available

  • Lucy W.
  • Verified HomeBuyer
  • November 23, 2021
  • Davenport, FL

i was very pleased with the builders realtor-was always available to answer and assist with any issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

What stood out for us was the matter that what we requested to be fixed it was

  • Marie L.
  • Verified HomeBuyer
  • November 23, 2021
  • Lakeland, FL

Our overall experience was great and we have recommend them to our family and friends

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Centex Homes - Everyone cared about every area of the home.

  • Donald S.
  • Verified HomeBuyer
  • November 23, 2021
  • Polk City, FL

Everyone cared about every area of the home. Responsibility responsive this to all issues were we're high priority.. All personnel were very courteous and honest it's an honest.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very cheap material use wood,kitchen bathrooms fixtures etc

  • Hector D.
  • Verified HomeBuyer
  • November 04, 2021
  • Lakeland, FL

Very bad condition of grass

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

All the little details

  • Mark R.
  • Verified HomeBuyer
  • November 03, 2021
  • Lakeland, FL

It was amazing to see all the little details Centex adds to a home.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

The lack of customer service regarding the guarantee

  • Maria M.
  • Verified HomeBuyer
  • October 13, 2021
  • Lakeland, FL

During the construction process everything was magnificent, Matt our Field Manager did an oustanding job. As soon as we moved into the house we began to notice a series of flaws and poor workmanship including the quality of the materials. The entire house is totally uneven, our lanai floods with water from only one side whenever it rains. The ceiling of my dining room and the wall of my living room have the drywall encapsulated with water as well. The entrance door does not work properly and the alarm lock does not work correctly, Guardian technicians could not program the code because they ...

Total Score 5


Quality 1

Trustworthiness 1

Responsiveness 1

Centex Homes - Lack of sense of urgency and detail

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2021
  • Lakeland, FL

Lack of sense of urgency and detail

Centex Homes responded:
Hi, ...

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Centex Homes - I think the process from start to finish was well done The

  • Karen M.
  • Verified HomeBuyer
  • September 19, 2021
  • Lakeland, FL

I think the process from start to finish was well done The field manager worked closely with us to get things done to our satisfaction. Only issue was with the Sales consultant in the beginning but was also worked out

Centex Homes responded:
We are so happy to hear that we made your home journey a great one. We appreciate you taking the time to leave us an review. We know you will enjoy your new home and make tons of joyous memories.

Thanks
^AH centexhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

100% right decision and great experience

  • Staci F.
  • Verified HomeBuyer
  • September 10, 2021
  • Polk City, FL

The overall experience on the builder side of the processes was great. Both project managers Jason and Luis kept us informed every step of the way. They went above and beyond to answer all the questions and reassure us during this process if anything came up.

Centex Homes responded:
We are so happy to hear that we made your home journey a great one. We appreciate you taking the time to leave us an review. We know you will enjoy your new home and make tons of joyous memories. Thanks ^AH centexhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - We bought our brand new home on July 18, 2021.

  • Taina C.
  • Verified HomeBuyer
  • September 07, 2021
  • Lakeland, FL

We bought our brand new home on July 18, 2021. We found our "salesperson" Jessica Golden, to be pleasant and responsible, but as we moved on into our new home we have had many problems with our new construction home built by Centex. Centex Homes and Pulte have been the most unprofessional and unreliable companies I have ever encountered. No one answer the phone nor emails. We have a busted irrigation lines in our home. We have to shut off the sprinkles because of the water accumulated around the water meter and the backyard. Two weeks ago, water was coming out of the ceiling in the ...

Centex Homes responded:
We are very sorry to hear that you did not have an excellent experience working with our team and are now experiencing issues with your home after moving in. We would like to help address these concerns and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of the concerns along with your address and contact information. Thank you for taking the time to leave a review. ^AH ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Centex Homes - We had bad experience every possible way thanks

  • Tajrian F.
  • Verified HomeBuyer
  • August 04, 2021
  • Polk City, FL

We had bad experience every possible way thanks

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Quality home for a fair price

  • Caleb B.
  • Verified HomeBuyer
  • July 30, 2021
  • Lakeland, FL

Overall Pulte provides a very smooth home buying experience. Their sales and mortgage team are outstanding. I definitely feel like there are some thing on the construction and finishes that could be improved on, but I’m happy with my purchase. My wife and I love our new home and look forward to the many memories we’ll make.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Centex Homes - Centex was great!

  • Tashana L.
  • Verified HomeBuyer
  • July 07, 2021
  • Davenport, FL

Centex was great! They made every thing clear and the process simple. They have responded to our concerns and issues with no hesitation. My new home is perfect for my growing family!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Experience was pretty streamlined and “painless”.

  • Craig P.
  • Verified HomeBuyer
  • July 06, 2021
  • Lakeland, FL

Experience was pretty streamlined and “painless”. Would recommend and biggest bang for your buck!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Centex Homes - It was a good experience overall but i could be better !

  • Edwin G.
  • Verified HomeBuyer
  • July 06, 2021
  • Davenport, FL

It was a good experience overall but i could be better !

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 5

Centex Homes - The whole experience was amazing!

  • Rebecca T.
  • Verified HomeBuyer
  • June 29, 2021
  • Lakeland, FL

The whole experience was amazing!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The builder attained to details and fixed all the issues we raised.

  • Anonymous
  • Verified HomeBuyer
  • May 28, 2021
  • Davenport, FL

Everything is great. Except, it would be helpful to program the garage remotes and install a safety device for the stove.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Very responsive, efficient and precise

  • Yeyleen D.
  • Verified HomeBuyer
  • May 26, 2021
  • Davenport, FL

Very responsive, efficient and precise

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Very easy buying process, the field manager was fantastic and

  • Anonymous
  • Verified HomeBuyer
  • May 17, 2021
  • Polk City, FL

Very easy buying process, the field manager was fantastic and answered any questions/ concerns in a timely manner!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - This is the best experience I have had, the builder did whatever

  • Hector F.
  • Verified HomeBuyer
  • May 11, 2021
  • Polk City, FL

This is the best experience I have had, the builder did whatever needed to get things as we liked!! Very good communication, a awesome experience. And the home is BEAUTIFUL!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Very happy with our Project Manager Gustavo and the warranty

  • Anonymous
  • Verified HomeBuyer
  • May 11, 2021
  • Davenport, FL

Very happy with our Project Manager Gustavo and the warranty person David.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5