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- Lakeland-Winter Haven, FL
Centex Homes Reviews in Lakeland Winter Haven, FL
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What Lakeland Winter Haven Homeowners Have to Say About Centex Homes.
Read all 77 verified reviews from homeowners that built a new home with Centex Homes in the Lakeland Winter Haven area. Lakeland Winter Haven homeowners have rated Centex Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Centex Homes in Lakeland-Winter Haven Area
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Customer Reviews
Centex Homes - Beautiful neighborhood
- Sandra S.
- Verified HomeBuyer
- June 17, 2020
- Davenport, FL
Beautiful neighborhood
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Centex Homes - It was a good experience overall but i could be better !
- Edwin G.
- Verified HomeBuyer
- July 06, 2021
- Davenport, FL
It was a good experience overall but i could be better !
Total Score 5
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
The lack of customer service regarding the guarantee
- Maria M.
- Verified HomeBuyer
- October 13, 2021
- Lakeland, FL
During the construction process everything was magnificent, Matt our Field Manager did an oustanding job. As soon as we moved into the house we began to notice a series of flaws and poor workmanship including the quality of the materials. The entire house is totally uneven, our lanai floods with water from only one side whenever it rains. The ceiling of my dining room and the wall of my living room have the drywall encapsulated with water as well. The entrance door does not work properly and the alarm lock does not work correctly, Guardian technicians could not program the code because they ...
Total Score 5
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Experience
- Anonymous
- Verified HomeBuyer
- October 31, 2024
- Lake Alfred, FL
Buying experience seemed ro never end. Always some paper needed by seller. And closing was ok nothing to stick out. Papers upon papers to fill out. After which, 2 hurricanes later a brief wind storm blew off soffit and called to get it fixed. I had to pay out of pocket to get it fixed. I can't get on a ladder due to disability. I thought it was covered for a year.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Second home...
- Bruce Z.
- Verified HomeBuyer
- January 18, 2023
- Lakeland, FL
This is a second home for us!! It was built during Covid which slowed the process down!! It cost a lot more money than we were anticipating!! Interest rates took a big jump during the process!!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Great home
- Carlos A.
- Verified HomeBuyer
- August 03, 2022
- Lakeland, FL
House is pretty great, no problems so far.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
The timing was as expected
- Anonymous
- Verified HomeBuyer
- May 11, 2022
- Davenport, FL
Great experience with the builders.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Quality home for a fair price
- Caleb B.
- Verified HomeBuyer
- July 30, 2021
- Lakeland, FL
Overall Pulte provides a very smooth home buying experience. Their sales and mortgage team are outstanding. I definitely feel like there are some thing on the construction and finishes that could be improved on, but I’m happy with my purchase. My wife and I love our new home and look forward to the many memories we’ll make.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Centex Homes - Very easy buying process, the field manager was fantastic and
- Anonymous
- Verified HomeBuyer
- May 17, 2021
- Polk City, FL
Very easy buying process, the field manager was fantastic and answered any questions/ concerns in a timely manner!
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Sharmin
- Sharmin B.
- Verified HomeBuyer
- December 07, 2022
- Lakeland, FL
What I would say is to check EACH appliance to make sure it works. We purchased a washer and dryer, the dryer had the WRONG part hooked up so we had call them back out. The new oven didn't work over Thanksgiving, had to call for service and the ovens heating element WAS NOT plugged in. Had to use a roaster for our dinner for the holiday. But we will give 4 stars overall
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
What stood out for us was the matter that what we requested to be fixed it was
- Marie L.
- Verified HomeBuyer
- November 23, 2021
- Lakeland, FL
Our overall experience was great and we have recommend them to our family and friends
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Centex Homes - Experience was pretty streamlined and “painless”.
- Craig P.
- Verified HomeBuyer
- July 06, 2021
- Lakeland, FL
Experience was pretty streamlined and “painless”. Would recommend and biggest bang for your buck!
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Centex Homes - Make sure to ask lots of questions during the process & verify
- Leoria H.
- Verified HomeBuyer
- November 04, 2020
- Lakeland, FL
Make sure to ask lots of questions during the process & verify the answers they give you are correct. Inspect every aspect of the building process.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
greatt and confidence
- Diego R.
- Verified HomeBuyer
- August 14, 2020
- Polk City, FL
All the process was good and the house still good looking compare with the blueprint.
Total Score 4
Quality 4
Trustworthiness 3
Value 3
Responsiveness 5
Building was great but warranty sucks
- Edwin G.
- Verified HomeBuyer
- May 26, 2020
- Polk City, FL
Our building manager Ed Romero was absolutely amazing. He always made us feel like top priority even though he also managed other houses. Warranty team is a different story.
Total Score 4
Quality 3
Trustworthiness 2
Value 5
Responsiveness 3
Poor response to issues
- Mark W.
- Verified HomeBuyer
- December 02, 2021
- Lakeland, FL
House was not ready when we moved in due to a building supervisor issue and have a horrible time getting responses to issues ( door not licking properly, closet doors not attached, fire alarms going off, no water pressure)
Total Score 4
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Centex Homes - Construction was adequate paint jobs can be improved.
- Odessa M.
- Verified HomeBuyer
- December 01, 2020
- Davenport, FL
Construction was adequate paint jobs can be improved.
Total Score 4
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Very nice House but still many little flaws which shouldn't be on an brand new house
- Anonymous
- Verified HomeBuyer
- August 20, 2022
- Lakeland, FL
front door seal not 100 % airtight, so many scratches at the walls and little dings on the tiles. toilet bowl to close to side wall for elderly hard to stand up. outside area have drainage issues
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Centex Homes - We had bad experience every possible way thanks
- Tajrian F.
- Verified HomeBuyer
- August 04, 2021
- Polk City, FL
We had bad experience every possible way thanks
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 3
Theres alot of primises but no delivery. They aver prmise and under deliver at the end.
- Victor A.
- Verified HomeBuyer
- September 15, 2020
- Polk City, FL
The first time we where checking the house right off the gate they promised things and we had to fight to get the things that were promised, There's horrible communication with the company and us. We were supposed to move into the home back in June and ended up moving in almost 2 months after. Overall the communication is horrible and the worst I've seen trying to buy a home. There's still a bunch of issues with the house that again we were promised to be fixed and yet nothing has been done. The grass outside has so many faults its hard to even count. First of all the grass isn't placed ...
Centex Homes responded:
We are so sorry to hear that you have had a frustrating experience and are dealing with unresolved concerns. We would like to look into this situation and would appreciate if you could email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. ^AS ...
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 3
Disappointed
- Andres R.
- Verified HomeBuyer
- August 12, 2020
- Davenport, FL
I decided to purchase my home with Centex based on their solid reputation. From the beginning, they assure you of the high quality materials and workmanship. Throughout the construction process, I encountered numerous issues with the build of the home. Prior to closing, I went through the entire home and requested for several things to be fixed. Now almost two months after having closed on the home, I am still finding a lot of errors in the construction of the home. I have found unfinished caulking, damage to walls, and errors with lighting fixtures/installation. Late in the construction ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Overall impressions after move in
- Anonymous
- Verified HomeBuyer
- April 05, 2023
- Winter Haven, FL
Upon first walking through the homes we purchased, we liked the colors and the fact that it was mostly tile flooring. We also liked the distance between houses. It seemed like pretty much everything we wanted. However, upon moving in and really getting to see the walls and doors and windows, we began quickly noticing a LOT of issues all with quality of workmanship. This house was thrown together so fast by people who really didn't know what the heck they were doing. All of the switch plates and doorstops were put in place before they textured and painted the walls so they are all a mess! ...
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Very cheap material use wood,kitchen bathrooms fixtures etc
- Hector D.
- Verified HomeBuyer
- November 04, 2021
- Lakeland, FL
Very bad condition of grass
Total Score 3
Quality 1
Trustworthiness 3
Value 1
Responsiveness 3
Centex Homes - They use the most cheap materials.
- Vanessa C.
- Verified HomeBuyer
- March 11, 2021
- Polk City, FL
They use the most cheap materials. For the price I pay for the house he’ll no. I feel like a live in a cartoon house. I’m sorry but is how I feel.
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
Centex Homes - We have been concerned with all the repairs that have been necessary
- Judith O.
- Verified HomeBuyer
- July 16, 2022
- Davenport, FL
We have been concerned with all the repairs that have been necessary in a new constructed home. Our experience with the construction managers has been outstanding. Don’t think we would purchase another Centex home.
Centex Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.
Total Score 2
Quality 1
Trustworthiness 3
Value 2
Responsiveness 4
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