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Centex Homes Reviews in Lakeland Winter Haven, FL

What Lakeland Winter Haven Homeowners Have to Say About Centex Homes.

Read all 101 verified reviews from homeowners that built a new home with Centex Homes in the Lakeland Winter Haven area. Lakeland Winter Haven homeowners have rated Centex Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4.5 out of 5 stars in Lakeland-Winter Haven Area

101 Reviews in Lakeland-Winter Haven Area

Ratings by Category

Overall 4.5

Quality 4.2

Trustworthiness 4.3

Responsiveness 4.3

Centex Homes in Lakeland-Winter Haven Area

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Customer Reviews

Building was great but warranty sucks

  • Edwin G.
  • Verified HomeBuyer
  • May 26, 2020
  • Polk City, FL

Our building manager Ed Romero was absolutely amazing. He always made us feel like top priority even though he also managed other houses. Warranty team is a different story.

Total Score 4


Quality 3

Trustworthiness 2

Responsiveness 3

Mrs

  • Sarah M.
  • Verified HomeBuyer
  • April 09, 2020
  • Polk City, FL

Love my home. Took a few times to make it the way I like it. Very happy with my new builder, Alex.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

There are so many things that were not caught

  • Patricia W.
  • Verified HomeBuyer
  • April 08, 2020
  • Davenport, FL

All the doors in my house need to have tops and bottoms sanded and painted. The whole interior and out side need to be repainted.(they came in and did touch ups -- you can see the difference) Several areas still need chaulking. The windows I can not open or lock once I get them back down. At bottom of Patio door missing plaster. Shower rod in 2nd bath was not installed correctly. Front door needs to be adjusted so no light or bugs are coming in. Still finding wood shavings in cupboards as I clean and store things.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

A purchase to enjoy for a lifetime

  • Tiffany H.
  • Verified HomeBuyer
  • April 08, 2020
  • Davenport, FL

Our home was everything my boyfriend and I were looking for! We are so excited to start this next chapter in our Centex home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality of workmanship

  • Pamela T.
  • Verified HomeBuyer
  • April 08, 2020
  • Davenport, FL

Prior to my walkthrough I had an inspection done of the home. During my walkthrough I gave that report and reported some other problems with the home. I was told everything would be fixed, that did not happen. After I moved in I noticed several more things . There were flaws in the workmanship done around the home. Overspray of paint, construction debri under appliances, debri on top of kitchen cabinet, unfinished caulking around several of the baseboards and door trims, nail holes, hole in wall, nicks in doors and frame, unfinished paint spots, debri in window seals, finger prints on walls ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Great Experience

  • Stephen B.
  • Verified HomeBuyer
  • April 01, 2020
  • Davenport, FL

It was an overall good experience. The time line to completion was achieved. Happy with the home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Very nice home and a great value

  • Michael P.
  • Verified HomeBuyer
  • March 26, 2020
  • Davenport, FL

Great area and great people to work with.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - It's my first time buying in US and it was good experience.

  • Anonymous
  • Verified HomeBuyer
  • February 17, 2020
  • Davenport, FL

It's my first time buying in US and it was good experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - workmanship was great the builders were very accommodating any

  • John M.
  • Verified HomeBuyer
  • January 21, 2020
  • Davenport, FL

workmanship was great the builders were very accommodating any problems after closing they would come and get it done. I would definitely recommend Centex builders .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Calling for help day 1 of move in

  • Anonymous
  • Verified HomeBuyer
  • January 08, 2020
  • Davenport, FL

We have honestly had nothing but issues unfortunately since moving in. Broken sewer lines. So bad that we had to call emergency line on Christmas DAY when whole house lost sewer use. Not fun with tons of guests. We had to have an electrician out within first two weeks too for an issue with outdoor lighting. The tub was clogged with grout and I had to reach into the pipe and clear it. Something we asked in walk-through to be completed. There is grout smeared all over our tile floors and we have had to scrape it off. The pantry door does not latch and neither do many of the other doors in the ...

Centex Homes responded:
We are so sorry that you have had a negative experience and that the sewer line issues even affected your holidays. We would like the opportunity to discuss this situation and work together to make things right. We would appreciate if you could email socialcare@pultegroup.com so our team can be in touch. ...

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Happy homeowners

  • Luz R.
  • Verified HomeBuyer
  • December 11, 2019
  • Davenport, FL

We are really happy that we purchased this particular home because of the great service that Adrienne and Wesley provided. They are always there whenever we need any help with anything. We have had a great experience and would recommend this company to everyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome

  • Mary H.
  • Verified HomeBuyer
  • December 04, 2019
  • Polk City, FL

Very friendly and easy to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful home .

  • Walter W.
  • Verified HomeBuyer
  • November 21, 2019
  • Polk City, FL

I have an issue with my back yard it is sinking into the retention pond can someone please help me with this before it reaches the house thank you so much for your help.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 1

Centex Homes - FAIR AND TRUSTWORTHY

  • Leroy R.
  • Verified HomeBuyer
  • November 06, 2019
  • Polk City, FL

FAIR AND TRUSTWORTHY

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service is not good

  • Jose F.
  • Verified HomeBuyer
  • September 20, 2019
  • Polk City, FL

The attention you receive from Centex reps is great right before you close, after the closing and you get your keys good luck reaching anyone for warranty service. Very disappointed. That alone makes me not want to recommend Centex to friends and family.

Centex Homes responded:
We are sorry to hear you are having trouble getting concerns addressed. If you could email socialcare@pultegroup.com so our team can take a look at the situation we would greatly appreciate it. ^Abby centexhomes

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Centex Homes - Important to add cable TV connection to rooms (especially to

  • Rafael B.
  • Verified HomeBuyer
  • September 18, 2019
  • Davenport, FL

Important to add cable TV connection to rooms (especially to master room).

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

New home

  • Shawn C.
  • Verified HomeBuyer
  • August 08, 2019
  • Polk City, FL

I would have like the builder to replace my sod like I was promised. The sod is uneven and in pieces.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

great new home and quick reposnce to fix any issues.

  • Jorge C.
  • Verified HomeBuyer
  • August 06, 2019
  • Polk City, FL

make sure to add the 2nd light of the garage.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfaction

  • Zachary T.
  • Verified HomeBuyer
  • June 19, 2019
  • Polk City, FL

Attention to detail. Addressed any concerns

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Completely Happy

  • Omar R.
  • Verified HomeBuyer
  • June 18, 2019
  • Davenport, FL

Someone will always get through to uou.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not happy

  • Frank C.
  • Verified HomeBuyer
  • June 18, 2019
  • Davenport, FL

Many issues with home, water leaks behind walls, lawn issues, bowed wall.

Centex Homes responded:
We're incredibly disappointed to hear that you're unhappy and we encourage you reach out to us at socialcare@pultegroup.com if you'd like to talk to us about your experience. --Sarah centexhomes

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 3

I would build this home again!

  • George W.
  • Verified HomeBuyer
  • May 31, 2019
  • Polk City, FL

My Centex home is well-built, with quality workmanship and materials. Working with Ryan and Rodi made the whole process very easy (they were great!), and the whole process went a lot easier than I had anticipated. I would build this home again!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

2nd Centex Home purchase

  • Sandra J.
  • Verified HomeBuyer
  • May 30, 2019
  • Polk City, FL

The buying process was seamless.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Fountain Park

  • Patricia F.
  • Verified HomeBuyer
  • May 14, 2019
  • Polk City, FL

I have not yet moved in but the home is beautiful, the value was part of the reason I selected that builder and that location. Both the sales personnel and the field (manager) personnel were completely responsive and trustworthy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Vance Home

  • Shannon V.
  • Verified HomeBuyer
  • May 09, 2019
  • Polk City, FL

Our Home is Awesome

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4