Centex Homes Reviews in Lakeland Winter Haven, FL

This is a second home for us!! It was built during Covid which slowed the process down!! It cost a lot more money than we were anticipating!! Interest rates took a big jump during the process!!

All the doors in my house need to have tops and bottoms sanded and painted. The whole interior and out side need to be repainted.(they came in and did touch ups -- you can see the difference) Several areas still need chaulking. The windows I can not open or lock once I get them back down. At bottom of Patio door missing plaster. Shower rod in 2nd bath was not installed correctly. Front door needs to be adjusted so no light or bugs are coming in. Still finding wood shavings in cupboards as I clean and store things.

It was an overall good experience. The time line to completion was achieved. Happy with the home.

Our overall experience was great and we have recommend them to our family and friends

Experience was pretty streamlined and “painless”. Would recommend and biggest bang for your buck!

What I would say is to check EACH appliance to make sure it works. We purchased a washer and dryer, the dryer had the WRONG part hooked up so we had call them back out. The new oven didn't work over Thanksgiving, had to call for service and the ovens heating element WAS NOT plugged in. Had to use a roaster for our dinner for the holiday. But we will give 4 stars overall

Make sure to ask lots of questions during the process & verify the answers they give you are correct. Inspect every aspect of the building process.

Our building manager Ed Romero was absolutely amazing. He always made us feel like top priority even though he also managed other houses. Warranty team is a different story.

Construction was adequate paint jobs can be improved.

House was not ready when we moved in due to a building supervisor issue and have a horrible time getting responses to issues ( door not licking properly, closet doors not attached, fire alarms going off, no water pressure)

front door seal not 100 % airtight, so many scratches at the walls and little dings on the tiles. toilet bowl to close to side wall for elderly hard to stand up. outside area have drainage issues

I decided to purchase my home with Centex based on their solid reputation. From the beginning, they assure you of the high quality materials and workmanship. Throughout the construction process, I encountered numerous issues with the build of the home. Prior to closing, I went through the entire home and requested for several things to be fixed. Now almost two months after having closed on the home, I am still finding a lot of errors in the construction of the home. I have found unfinished caulking, damage to walls, and errors with lighting fixtures/installation. Late in the construction process, it was confirmed that Centex doesn’t hire the best to build the best. They simply contract out the lowest bidder and their construction supervisors ensure that it’s built as good as possible. Prior to closing, I even had to hire a third party inspector who found even more problems and then we had to have City/County inspectors come back out to the home. Bottom line, I will not be buying another Centex/Pulte home I’m the future and have not been recommending this company further. ... More

We had bad experience every possible way thanks

The first time we where checking the house right off the gate they promised things and we had to fight to get the things that were promised, There's horrible communication with the company and us. We were supposed to move into the home back in June and ended up moving in almost 2 months after. Overall the communication is horrible and the worst I've seen trying to buy a home. There's still a bunch of issues with the house that again we were promised to be fixed and yet nothing has been done. The grass outside has so many faults its hard to even count. First of all the grass isn't placed correctly. There's plenty of patches where the ground isn't covered and its not leveled. There's still left over construction marks on the street in front of us that was never cleaned up properly. There was plenty of weeks with zero communication between the homeowners association and us. Before and during closed I felt rushed and even threaten at one point. I have to say that I honestly would not recommend this company to anyone out there. ... More

I would have like the builder to replace my sod like I was promised. The sod is uneven and in pieces.

Prior to my walkthrough I had an inspection done of the home. During my walkthrough I gave that report and reported some other problems with the home. I was told everything would be fixed, that did not happen. After I moved in I noticed several more things . There were flaws in the workmanship done around the home. Overspray of paint, construction debri under appliances, debri on top of kitchen cabinet, unfinished caulking around several of the baseboards and door trims, nail holes, hole in wall, nicks in doors and frame, unfinished paint spots, debri in window seals, finger prints on walls and closets, crooked bathroom drawer, damaged kitchen cabinets, unfinished drywall in closets, toilet piping not seated to the wall, light fixture in bathroom not attached properly, concrete rocks all around landscaping.....many issuers with my home and .the craftsmanship that was done to my home looks rushed. ... More

Upon first walking through the homes we purchased, we liked the colors and the fact that it was mostly tile flooring. We also liked the distance between houses. It seemed like pretty much everything we wanted. However, upon moving in and really getting to see the walls and doors and windows, we began quickly noticing a LOT of issues all with quality of workmanship. This house was thrown together so fast by people who really didn't know what the heck they were doing. All of the switch plates and doorstops were put in place before they textured and painted the walls so they are all a mess! We have to go out and buy all new to replace them. Also, the dishwasher was thrown in and not even leveled out so it is crooked and pulling the metal bar out of place at the top. one foot is completely on the floor and the other foot is as tall as it can get. UNREAL! There are large globs of caulk and plaster all over the window sills and molding along the floors and windows, even the door entryway and they painted right over it so it looks messy and cheap. When you see the entire home the few times we did before moving in, we didn't see the details because it's just so overwhelming. but as it settles with you and you begin to get familiar with it, things start to jump out at you. Our bathroom mirror was scratched really bad so after we moved in and noticed it, they brought a new one out a few weeks later to replace it and it was dirty when it was installed and they left it dirty. I cleaned it and as I did, I noticed it was also damaged from behind so I had several large black spots. I let them know. A few weeks later they showed up with a new mirror and this time they cleaned it outside and found more scratches so they didn't install it. I am still waiting for a new replacement mirror. The irrigation system is not place well enough to fully cover our yard so we have large brown dead areas. We also have many of the heads in so crooked, they don't cover effectively so we will have to dig them up and straighten them out. We also need to add a few more heads to cover the dead grass and hopefully bring it back to life. The door to the garage isn't installed correctly so the door doesn't want to close properly. You have to slam it ad then the entire wall shakes and moves like it isn't correctly tied in with the rest of the house. Overall, we are highly disappointed in the quality of the build as well as the responsiveness to our needs after move in. It really is a problem when they tell us at the time they will fix it or add to it and then later tell you why they won't or couldn't. We have built many homes before and this one is just a huge disappointment all around. It's going to take us a lot of our own work and money to correct the sloppiness and poor craftmanship of this house. ... More

Very bad condition of grass

They use the most cheap materials. For the price I pay for the house he’ll no. I feel like a live in a cartoon house. I’m sorry but is how I feel.

Many issues with home, water leaks behind walls, lawn issues, bowed wall.

We have been concerned with all the repairs that have been necessary in a new constructed home. Our experience with the construction managers has been outstanding. Don’t think we would purchase another Centex home.

We have honestly had nothing but issues unfortunately since moving in. Broken sewer lines. So bad that we had to call emergency line on Christmas DAY when whole house lost sewer use. Not fun with tons of guests. We had to have an electrician out within first two weeks too for an issue with outdoor lighting. The tub was clogged with grout and I had to reach into the pipe and clear it. Something we asked in walk-through to be completed. There is grout smeared all over our tile floors and we have had to scrape it off. The pantry door does not latch and neither do many of the other doors in the home. The paint was rushed and many spots smeared on the ceiling. Lots of gaps showing. Overall just rushed and messy. We find a new issue almost daily and for the price we paid, its super frustrating. ... More

Lack of sense of urgency and detail

The attention you receive from Centex reps is great right before you close, after the closing and you get your keys good luck reaching anyone for warranty service. Very disappointed. That alone makes me not want to recommend Centex to friends and family.

We bought our brand new home on July 18, 2021. We found our "salesperson" Jessica Golden, to be pleasant and responsible, but as we moved on into our new home we have had many problems with our new construction home built by Centex. Centex Homes and Pulte have been the most unprofessional and unreliable companies I have ever encountered. No one answer the phone nor emails. We have a busted irrigation lines in our home. We have to shut off the sprinkles because of the water accumulated around the water meter and the backyard. Two weeks ago, water was coming out of the ceiling in the garage. It happen that something was not properly attach to the bath tub creating the water to accumulated underneath the bathtub. This caused damages to the bathtub, floor, and ceiling in the garage. Lastly, the kitchen cabinet has a huge whole and no one can replace it. It has ben a nightmare! ... More