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Centex Homes Reviews in Lakeland Winter Haven, FL

What Lakeland Winter Haven Homeowners Have to Say About Centex Homes.

Read all 102 verified reviews from homeowners that built a new home with Centex Homes in the Lakeland Winter Haven area. Lakeland Winter Haven homeowners have rated Centex Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4.5 out of 5 stars in Lakeland-Winter Haven Area

102 Reviews in Lakeland-Winter Haven Area

Ratings by Category

Overall 4.5

Quality 4.2

Trustworthiness 4.3

Value 4.4

Responsiveness 4.3

Centex Homes in Lakeland-Winter Haven Area

View Homes

Customer Reviews

Second home...

  • Bruce Z.
  • Verified HomeBuyer
  • January 18, 2023
  • Lakeland, FL

This is a second home for us!! It was built during Covid which slowed the process down!! It cost a lot more money than we were anticipating!! Interest rates took a big jump during the process!!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

There are so many things that were not caught

  • Patricia W.
  • Verified HomeBuyer
  • April 08, 2020
  • Davenport, FL

All the doors in my house need to have tops and bottoms sanded and painted. The whole interior and out side need to be repainted.(they came in and did touch ups -- you can see the difference) Several areas still need chaulking. The windows I can not open or lock once I get them back down. At bottom of Patio door missing plaster. Shower rod in 2nd bath was not installed correctly. Front door needs to be adjusted so no light or bugs are coming in. Still finding wood shavings in cupboards as I clean and store things.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

Great Experience

  • Stephen B.
  • Verified HomeBuyer
  • April 01, 2020
  • Davenport, FL

It was an overall good experience. The time line to completion was achieved. Happy with the home.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

What stood out for us was the matter that what we requested to be fixed it was

  • Marie L.
  • Verified HomeBuyer
  • November 23, 2021
  • Lakeland, FL

Our overall experience was great and we have recommend them to our family and friends

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Centex Homes - Experience was pretty streamlined and “painless”.

  • Craig P.
  • Verified HomeBuyer
  • July 06, 2021
  • Lakeland, FL

Experience was pretty streamlined and “painless”. Would recommend and biggest bang for your buck!

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

greatt and confidence

  • Diego R.
  • Verified HomeBuyer
  • August 14, 2020
  • Polk City, FL

All the process was good and the house still good looking compare with the blueprint.

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 5

Sharmin

  • Sharmin B.
  • Verified HomeBuyer
  • December 07, 2022
  • Lakeland, FL

What I would say is to check EACH appliance to make sure it works. We purchased a washer and dryer, the dryer had the WRONG part hooked up so we had call them back out. The new oven didn't work over Thanksgiving, had to call for service and the ovens heating element WAS NOT plugged in. Had to use a roaster for our dinner for the holiday. But we will give 4 stars overall

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Centex Homes - Make sure to ask lots of questions during the process & verify

  • Leoria H.
  • Verified HomeBuyer
  • November 04, 2020
  • Lakeland, FL

Make sure to ask lots of questions during the process & verify the answers they give you are correct. Inspect every aspect of the building process.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Building was great but warranty sucks

  • Edwin G.
  • Verified HomeBuyer
  • May 26, 2020
  • Polk City, FL

Our building manager Ed Romero was absolutely amazing. He always made us feel like top priority even though he also managed other houses. Warranty team is a different story.

Total Score 4


Quality 3

Trustworthiness 2

Value 5

Responsiveness 3

Centex Homes - Construction was adequate paint jobs can be improved.

  • Odessa M.
  • Verified HomeBuyer
  • December 01, 2020
  • Davenport, FL

Construction was adequate paint jobs can be improved.

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Poor response to issues

  • Mark W.
  • Verified HomeBuyer
  • December 02, 2021
  • Lakeland, FL

House was not ready when we moved in due to a building supervisor issue and have a horrible time getting responses to issues ( door not licking properly, closet doors not attached, fire alarms going off, no water pressure)

Total Score 4


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Very nice House but still many little flaws which shouldn't be on an brand new house

  • Anonymous
  • Verified HomeBuyer
  • August 20, 2022
  • Lakeland, FL

front door seal not 100 % airtight, so many scratches at the walls and little dings on the tiles. toilet bowl to close to side wall for elderly hard to stand up. outside area have drainage issues

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Disappointed

  • Andres R.
  • Verified HomeBuyer
  • August 12, 2020
  • Davenport, FL

I decided to purchase my home with Centex based on their solid reputation. From the beginning, they assure you of the high quality materials and workmanship. Throughout the construction process, I encountered numerous issues with the build of the home. Prior to closing, I went through the entire home and requested for several things to be fixed. Now almost two months after having closed on the home, I am still finding a lot of errors in the construction of the home. I have found unfinished caulking, damage to walls, and errors with lighting fixtures/installation. Late in the construction ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Centex Homes - We had bad experience every possible way thanks

  • Tajrian F.
  • Verified HomeBuyer
  • August 04, 2021
  • Polk City, FL

We had bad experience every possible way thanks

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 3

Theres alot of primises but no delivery. They aver prmise and under deliver at the end.

  • Victor A.
  • Verified HomeBuyer
  • September 15, 2020
  • Polk City, FL

The first time we where checking the house right off the gate they promised things and we had to fight to get the things that were promised, There's horrible communication with the company and us. We were supposed to move into the home back in June and ended up moving in almost 2 months after. Overall the communication is horrible and the worst I've seen trying to buy a home. There's still a bunch of issues with the house that again we were promised to be fixed and yet nothing has been done. The grass outside has so many faults its hard to even count. First of all the grass isn't placed ...

Centex Homes responded:
We are so sorry to hear that you have had a frustrating experience and are dealing with unresolved concerns. We would like to look into this situation and would appreciate if you could email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. ^AS ...

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 3

New home

  • Shawn C.
  • Verified HomeBuyer
  • August 08, 2019
  • Polk City, FL

I would have like the builder to replace my sod like I was promised. The sod is uneven and in pieces.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Quality of workmanship

  • Pamela T.
  • Verified HomeBuyer
  • April 08, 2020
  • Davenport, FL

Prior to my walkthrough I had an inspection done of the home. During my walkthrough I gave that report and reported some other problems with the home. I was told everything would be fixed, that did not happen. After I moved in I noticed several more things . There were flaws in the workmanship done around the home. Overspray of paint, construction debri under appliances, debri on top of kitchen cabinet, unfinished caulking around several of the baseboards and door trims, nail holes, hole in wall, nicks in doors and frame, unfinished paint spots, debri in window seals, finger prints on walls ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Overall impressions after move in

  • Anonymous
  • Verified HomeBuyer
  • April 05, 2023
  • Winter Haven, FL

Upon first walking through the homes we purchased, we liked the colors and the fact that it was mostly tile flooring. We also liked the distance between houses. It seemed like pretty much everything we wanted. However, upon moving in and really getting to see the walls and doors and windows, we began quickly noticing a LOT of issues all with quality of workmanship. This house was thrown together so fast by people who really didn't know what the heck they were doing. All of the switch plates and doorstops were put in place before they textured and painted the walls so they are all a mess! ...

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Very cheap material use wood,kitchen bathrooms fixtures etc

  • Hector D.
  • Verified HomeBuyer
  • November 04, 2021
  • Lakeland, FL

Very bad condition of grass

Total Score 3


Quality 1

Trustworthiness 3

Value 1

Responsiveness 3

Centex Homes - They use the most cheap materials.

  • Vanessa C.
  • Verified HomeBuyer
  • March 11, 2021
  • Polk City, FL

They use the most cheap materials. For the price I pay for the house he’ll no. I feel like a live in a cartoon house. I’m sorry but is how I feel.

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Not happy

  • Frank C.
  • Verified HomeBuyer
  • June 18, 2019
  • Davenport, FL

Many issues with home, water leaks behind walls, lawn issues, bowed wall.

Centex Homes responded:
We're incredibly disappointed to hear that you're unhappy and we encourage you reach out to us at socialcare@pultegroup.com if you'd like to talk to us about your experience. --Sarah centexhomes

Total Score 2


Quality 1

Trustworthiness 3

Value 4

Responsiveness 3

Centex Homes - We have been concerned with all the repairs that have been necessary

  • Judith O.
  • Verified HomeBuyer
  • July 16, 2022
  • Davenport, FL

We have been concerned with all the repairs that have been necessary in a new constructed home. Our experience with the construction managers has been outstanding. Don’t think we would purchase another Centex home.

Centex Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. centexhomes

Total Score 2


Quality 1

Trustworthiness 3

Value 2

Responsiveness 4

Calling for help day 1 of move in

  • Anonymous
  • Verified HomeBuyer
  • January 08, 2020
  • Davenport, FL

We have honestly had nothing but issues unfortunately since moving in. Broken sewer lines. So bad that we had to call emergency line on Christmas DAY when whole house lost sewer use. Not fun with tons of guests. We had to have an electrician out within first two weeks too for an issue with outdoor lighting. The tub was clogged with grout and I had to reach into the pipe and clear it. Something we asked in walk-through to be completed. There is grout smeared all over our tile floors and we have had to scrape it off. The pantry door does not latch and neither do many of the other doors in the ...

Centex Homes responded:
We are so sorry that you have had a negative experience and that the sewer line issues even affected your holidays. We would like the opportunity to discuss this situation and work together to make things right. We would appreciate if you could email socialcare@pultegroup.com so our team can be in touch. ...

Total Score 2


Quality 2

Trustworthiness 3

Value 2

Responsiveness 3

Centex Homes - Lack of sense of urgency and detail

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2021
  • Lakeland, FL

Lack of sense of urgency and detail

Centex Homes responded:
Hi, ...

Total Score 2


Quality 3

Trustworthiness 2

Value 3

Responsiveness 1

Customer service is not good

  • Jose F.
  • Verified HomeBuyer
  • September 20, 2019
  • Polk City, FL

The attention you receive from Centex reps is great right before you close, after the closing and you get your keys good luck reaching anyone for warranty service. Very disappointed. That alone makes me not want to recommend Centex to friends and family.

Centex Homes responded:
We are sorry to hear you are having trouble getting concerns addressed. If you could email socialcare@pultegroup.com so our team can take a look at the situation we would greatly appreciate it. ^Abby centexhomes

Total Score 2


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1