Centex Homes Reviews in Tampa St. Petersburg, FL

Flaws that were pointed out during walkthrough - have not been fixed until the day of closing . The builder was running around trying to fix /patch up the damage when I arrived and needed the house clean and ready for movers to move in- the ladder in my living room, opened doors, paint , handyman there . Since it was rushed - many flaws still remained not done ; and now almost 2 months later - it’s not done because the builder finished working in this community and was moved onto another project

Not satisfied with the finishing, Lot of things can do better for small works.

We had a good experience.

Doesn’t respond to work order in a decent about of time

The rushed slot of stuff in the house, they should they have not taken there time. Cracks in the structures inside, appliances not working, gutting has holes, take your time and build these homes..

Closing was delayed multiple days because issues with the CO which cause me yo wait over 5 days after closing to receive my keys! After almost two months after closing I am still waiting for the home screens to be installed… very disappointed overall with the company

The drive it’s and some other small over look things need to be paid more attention to be a we didn’t see them till we moved in now we playing the waiting game with warranty to get fixed and corrected. Next time we will look at things more detail because the little things matter too.

I really wanted to say great things but my experience had been anything but that. Someone forgot to put a cap on the roof fixture and there was major rain water damage to both the floors , ceilings, walls and carpet before move in. We had an add on for tile floors and more than half are uneven, raised that you can feel the dips when walking and even tripped over a couple. The wrong grout was used on the three bathroom tubs/tray and they look horrific- no caulk. Garage door has light coming through - hence the temperature is unbearable in the garage since it’s not sealed properly. Front door has light (and bugs) coming through since it’s not sealed properly - and losing cold air from the house. A couple of doors don’t latch. The screens on the windows have gaps and allow bugs in. Cannot open windows on cool nights for fear of allowing uninvited pests in. The list just goes on…, have taken pictures of all issues and working with warranty contact to get them addressed. This process has just started and even though nothing has been fixed yet, I hope to get these resolved soon. Work in progress. ... More

I’ve lived here for a month and my ice maker doesn’t work, and the toilet paper holder in the half bath has already become unhinged from the wall. Other than that everything else is average.

Lots of flaws in the house that still need to be addressed. To include the poor job done by the exterminator used.

Overall buying and closing process fantastic. But low quality of workmanship.

Our field manager was great until he got sick and someone else came in. That promised everything was going to be fixed a week from closing I had a large hole in my powder room and holes under my stairs at my pre closing which shows no effort to inspect before pre closing ever took place. Fast forward to closing day. Nothing is done. I withheld the funds to close until 10 pm that night because that is when the field manager was able to complete everything that was wrong. I am not that nit picky person but they dropped the ball. I also had my driveway crack as soon as I drove over it. That was cracked for 2 weeks. I still don’t have screens on my windows and most bugs are entering in my house because it is not properly sealed. Beware for the overpriced amount I payed I feel like I got a Walmart great value home. ... More

Home had several issues and a final quality inspection not done properly. I’m currently dealing with several defaults that need to be fixed. Company being responsive but could have been avoided if more quality was set in place instead of speed to finalize a project.

Squeaky floors upstairs.

The home is well made, but when it comes to the surrounding they rushed and did not do a complete job. There are many places where they rushed to get the home done. Also the outstide water draining systems are not to par.

Everything was smooth till after I did your survey and now it’s like pulling teeth . Still have things that need to be done that we’re addressed before closing and were never done . “Fixed”

I had to do 3 final walk through this town house. My first one there was a leak in the living room wall that they had the wall torn apart by the sliding door when I arrived. The second walk through there was a wet spot on the wall were the original leak was. I was the person that pointed out that the wall was still leaking. I was told they would have to investigate the leak in the wall once again. When I came for the third walk through the problem (rusted coupling that was leaking) had been resolved. The carpet from the master bedroom on my first walk through was not properly secured in the entrance to the bathroom. The carpet issue was also pointed out in my first walk through. This process delayed my signing of this property until November, which cost more money on my part. ... More

Just wish things would be fixed quickly since we’ve spent so much money on homes.

Centex/Pulte Warranty department employees need a better understanding of their work ethics. We were instructed if there are any issues needing to be corrected call the warranty department. First there’s no human contact by phone to address the issues. Everything is to be listed by photo and described then emailed to the Warranty Dept. I did that for a few items that need to be corrected. I was then sent an email which I found to be very condensing advising me to wait 45 days so they could be corrected. Well I have a huge security issue with our back glass sliding door. The builder contractor ABS sent out 2 individuals on different occasions to correct the issues and both stated the issue isn’t the glass door( which doesn’t lock) the issue is with the Glass Door Frame! It’s been nearly 2 months since we’ve moved in and still the glass sliding door issue remains to be corrected. Does a person need to wait 45 days for their house to be secure. I’ve had to obtain a security system to protect my family. And BTW the list has grown for the 45 day repair. Not too happy for the amount we paid for the house. Warranty Dept needs better communication than doing things by email. Phone calls are a huge social distant approach. Workers should take pride in their tasks. ... More

Horrible. Nothing completed . Missing things. Was told will put in workorders. Made appointments. Never showed..

Doors in a couple of closets fall down, kitchen bar porous, knee wall loose at second floor, steeples on carpet/tile joint, cheap appliances, not customized options. The rest seems to be ok

My first home buying experience was relatively a smooth an easy process but I wanted something updated and decided to purchase a new construction home. The sales process was phenomenal, Daniel was very helpful and friendly. He remained that way throughout the entire process. Once under contract, it became a totally different story with Pultes lender and the construction manager. While I had been pre-approved by my own lender, I decided to take advantage of the incentive that was offered, if you used Pultes lender. I was uneasy about using their lender based off of the reviews of other buyers, prior experiences. After I was pre-approved, Sandra the Mortgage Consultant was not eager to keep me updated on their mortgage rates. The rates continued to climb and she was not being forthcoming with information about the rate increases. Therefore, I followed my gut and decided to use my lender. I did not want to fall in to their game and end up paying more than I needed. The initial construction manager (I believe Ron) was responsive and emailed weekly updates regarding my homes building progress. However, he left and I was informed By Andrew that he had taken over. Andrew was moody and not customer friendly. He seemed agitated at any questions that you asked and he did not fix all items identified during the final walk-through. My closing was delayed due to the construction manager turning in documents to the county last minute. This caused a delay with my movers and furniture deliveries and costing me additional fees. However, Pulte did cover it and I appreciate that. Upon move in, the microwave didn’t work, closet rack fell completely out of the wall, the window in the master room didn’t fit and when I reached out to Andrew, he basically acted as if it wasn’t his problem anymore (poor customer service and no accountability with him). All in all, I like the home but if I knew the construction process was as going to be a headache and I probably would have selected another builder. But Daniel and the title company and my closer were pleasant and made up for the construction process mishaps where they could. ... More

The construction manager was very unresponsive throughout the process. Our lawn was completely dead when we moved in due to the lack of care/watering. We have also had a variety of issues with the house since moving in.

The backyard is so soggy and it retains water due to which I have complained to the warranty team however they are not taking responsibility. It not even been month since I have moved in.

Closing was put off because u didn’t have all documents ready. Also repair issues no one showing up and taking care of issued