Centex Homes Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About Centex Homes.
Read all 163 verified reviews from homeowners that built a new home with Centex Homes in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Centex Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Centex Homes
has 4.1 out of 5 stars in Tampa-St. Petersburg Area
163 Reviews in Tampa-St. Petersburg Area
Centex Homes in Tampa-St. Petersburg Area
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Customer Reviews
More of the same
- Jose N.
- Verified HomeBuyer
- March 09, 2022
- Wesley Chapel, FL
During the sales, they were the ones who suggested a completion date that had a 2 months float. However, they completed the house 4 months after the date they provided. They did this just to get our initial deposit. Craftmanship is not the best, the light fixtures are as cheap as they come (in a $359K house we were expecting more). They backyard does not have the proper slope and grading so is always wet and cannot be used. I have been trying to have them fix this for 3 months now and all they do is give excuses. They gave me a closing date without the final inspection and appraisal been ...
Centex Homes responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. 
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Improvement Required
- Anonymous
- Verified HomeBuyer
- November 03, 2022
- Wesley Chapel, FL
The financing service was not accommodating, after purchase the home required many improvements that have taken too long to correct . Construction is less than optimal.
Centex Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com.
Total Score 2
Quality 1
Trustworthiness 2
Value 1
Responsiveness 2
Pulte Morgatge it is the WORST!!!!!!!
- Josean Y.
- Verified HomeBuyer
- January 06, 2021
- Riverview, FL
Bryan the field manager its been very helpfull and super polite other than that nothing more to say
Centex Homes responded:
We are so sorry to hear that you had a negative experience while acquiring a loan for your new home. We would like to learn more about your experience so we can pass it along to our team at Pulte Mortgage. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. ^AH ...
Total Score 1
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Horrible Experience
- Anthony S.
- Verified HomeBuyer
- October 12, 2022
- Plant City, FL
The poor and lack of communication on what is expected and delivered are to different things. We thought we were getting certain things that wasn't shown but turned out it wasn't even possible. Poor communication with issues doing the building process and many times I had to verify the things that were brought up. If we hadn't stayed on top of things we would have not gotten most of our items correct or right. From door handles, faucets, tiles in bathrooms, pendants and a host of other issues. I would not recommend to any friends or family to buy / build a home with your company period.
Centex Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you? ...
Total Score 1
Quality 3
Trustworthiness 1
Value 2
Responsiveness 2
Be Aware & Check the appraiser's website before buying
- Betsy M.
- Verified HomeBuyer
- February 06, 2021
- Tampa, FL
I wish I could say my experience was great but it wasn't. I purchased the model home so my home was only able to get minor repairs done to it, which I wasnt informed of until i did my first walk through. Some repairs were made but i found many more flaws once everything was said & done. I asked to purchase the furniture & it ended up being sent to consignment because the person I dealt with didn't know the process. I spent way more on this home than the brand new homes around me, definitely got taken since this was my first home & unfortunately my realtor wasn't much help either. Overall ...
Centex Homes responded:
Oh no, we are so sorry to hear that you had a negative experience and did not receive excellent customer service. We would like to learn more about your experience so we can address these concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. ^AH ...
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
no insulation in home
- Anonymous
- Verified HomeBuyer
- October 14, 2023
- Plant City, FL
Insulation missing on the first floor roof
Centex Homes responded:
Hi Jeffrey. We are sorry to hear that you are having an issue with insulation. We would like to help and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AF ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Bad
- Emmanuel K.
- Verified HomeBuyer
- October 05, 2022
- Wesley Chapel, FL
My experience was bad.The quality, finishing,windows screens are not installed. Grading of my landscape which has water sitting on the side of house.
Centex Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Bret
- James U.
- Verified HomeBuyer
- July 27, 2022
- Wesley Chapel, FL
First of all, the salesman wanted us to put in the 60 thousand dollars for the prime package which supposedly was the best washer and dryer, refrigerator, microwave, and dishwasher. I’ve seen these items in sears and robucks altogether costing maybe 3000 dollars total. I am going to be disabled soon even though we asked more than a year ago to make the house available for wheelchair accessible; there was a sliding glass door toward the lanais with a 2 inch bar making a wheelchair inaccessible. There were a couple of things that were not mentioned like no screens on the windows and no grab ...
Centex Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you? ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Bad Experience!
- Rajeshwar S.
- Verified HomeBuyer
- May 04, 2022
- Wesley Chapel, FL
They do fake promises! not my cup of tea.
Centex Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor Quality Control before home was given /closed to customer
- Nabor P.
- Verified HomeBuyer
- February 01, 2022
- Wesley Chapel, FL
Stay away from Centex Homes, POOR Workmanship, POOR Quality Control, POOR Materials, they DO NOT CRAE about customers, we are just a number to them! Take your money somewhere else! There are plenty of builders that offers better value for your money.
Centex Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Horrible experience
- Melissa M.
- Verified HomeBuyer
- October 20, 2020
- Riverview, FL
I’m still dealing with repairs and things that were not done properly in the home. Model homes are beautiful but they will not make your home with the same attention to detail. Worst decision ever to build with Centex. I’ve been in this home for 2 months and have had someone go every week to repair something all because material and workmanship is low quality. They took our excitement away.
Centex Homes responded:
We are so disappointed to hear that you have had a frustrating experience and are dealing with unresolved concerns. We would like to learn more so we can make leadership aware and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor quality in all aspects
- Anonymous
- Verified HomeBuyer
- June 04, 2020
- Riverview, FL
We are disappointed with the entire process other than dealing with our construction manager.
Centex Homes responded:
We are happy to hear you had a positive experience working with your construction manager but are disappointed that the rest of your journey was not pleasant. If you could please send some additional information to customersupport@pultegroup.com so our team can look into the situation we would appreciate it. ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Disappointed
- Charles M.
- Verified HomeBuyer
- September 26, 2019
- Riverview, FL
I am very disappointed with Centex workmanship. I am having leaking window problems, and A/C issues that hasn’t been rectified. They alway seem to put my issues off, especially the windows and A/C.
Centex Homes responded:
We are disappointed to hear that the workmanship didn't live up to our normal standards. Please email socialcare@pultegroup.com and a member of our team will assist you with getting those issues addressed. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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