Skip main navigation

Centex Homes Reviews in Atlanta, GA

What Atlanta Homeowners Have to Say About Centex Homes.

Read all 80 verified reviews from homeowners that built a new home with Centex Homes in the Atlanta area. Atlanta homeowners have rated Centex Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4.4 out of 5 stars in Atlanta Area

80 Reviews in Atlanta Area

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.3

Value 4.2

Responsiveness 4.3

Centex Homes in Atlanta Area

View Homes

Customer Reviews

Sonnie

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2023
  • Covington, GA

My experience with my builder Tristen was great. I must say he gave me his word to address any issues and please with his urgency to get things done. I can’t say the same for the sales agent. It has been one inconsistency after another. Forget about have visual communication about an exchange and he would deny it all. We were told by the sales agent that a temporary mailbox would be installed in the community and a mailbox key would be issued at closing. It’s almost 2 months and yet to receive a mailbox key let alone communication regarding the mailbox. Would I refer my builder Tristen to ...

Centex Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^AF ...

Total Score 2


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

Personal experience

  • Anonymous
  • Verified HomeBuyer
  • May 10, 2023
  • Auburn, GA

I have to paint garage if I have known, wouldn't purchase a house

Centex Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^TP centexhomes

Total Score 2


Quality 3

Trustworthiness 2

Value 1

Responsiveness 2

Probably one of the worst experiences in sales, that I have ever experienced

  • Leighanne B.
  • Verified HomeBuyer
  • October 27, 2021
  • McDonough, GA

I’m not sure that I have enough space to truly voice my disappointment for this whole process; both sales and building. I wouldn’t recommend this team of builders, nor the mortgage company they offer, during the buying process. At the end of the day, I didn’t feel like a valued home owner. I was met with arrogance, ignorance, miscommunication, lack of respect. But I’m home, I guess.

Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. centexhomes

Total Score 1


Quality 3

Trustworthiness 1

Value 1

Responsiveness 2

New Paper Home

  • Tamara M.
  • Verified HomeBuyer
  • December 11, 2019
  • Palmetto, GA

A lot of cracks and imperfections, hire people that are proud of there work not just throws stuff together.

Centex Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home building experience for our customers. If you have additional thoughts you'd like to share, we're always listening at socialcare@pultegroup.com. ^Abby centexhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 4

Owner

  • Hien T D.
  • Verified HomeBuyer
  • May 10, 2023
  • McDonough, GA

My address was wrong . My material was wrong . My address was 372 but all my mail was 376 . Can not switch address any where . Because my address is not on system .

Centex Homes responded:
Hi Hien, we're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. ^TP centexhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1