- New homes
- Centex Homes
- Reviews
- Atlanta, GA

Centex Homes Reviews in Atlanta, GA
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Atlanta Homeowners Have to Say About Centex Homes.
Read all 84 verified reviews from homeowners that built a new home with Centex Homes in the Atlanta area. Atlanta homeowners have rated Centex Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Centex Homes in Atlanta Area
View Homes
Customer Reviews
Centex and Pulte: you don’t get what you pay for
- Lindsey H.
- Verified HomeBuyer
- November 23, 2021
- McDonough, GA
I hate to use the word nightmare because I’ve certainly experienced worse. But you definitely don’t get what you pay for. Here I am a month I’m still waiting for someone to come fix the windows that won’t close, paint our outside veranda, install missing lights, and bring missing pieces to our blinds. Upgrades you pay for you have to remind them you paid for or you don’t get them: examples is crown molding, tray ceilings etch What we had to get fixed during the process was crazy: missing screens, attic unit missing pipe covers, shotty painting, wrong tile in kitchen, missing light over ...
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 2
New Construction let down
- Jennifer S.
- Verified HomeBuyer
- July 05, 2022
- McDonough, GA
I wanted a new construction home to be the first person to walk in and enjoy the home. Instead I’ve been here for a month and it looks like 5 years. The paint is terrible. They used flat paint and every time you touch it it becomes marked in some way. I tried to wipe it off and the paint came off. The plumbing fixture weren’t attached to the wall and the air vents not flushed. A hole in the wall that wasn’t there during the prewalk and still hadn’t been repaired. I understand that COVID slowed things down but this is just poor quality and overall sloppy build. I’m disappointed.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Not a good time for new construction
- Allison W.
- Verified HomeBuyer
- November 23, 2021
- McDonough, GA
This was definitely not a good time to build…it took 8 months from contract signing to close. Options were not explained in detail when selecting upgrade options.
Centex Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com
Total Score 2
Quality 5
Trustworthiness 1
Value 5
Responsiveness 5
Sonnie
- Anonymous
- Verified HomeBuyer
- June 29, 2023
- Covington, GA
My experience with my builder Tristen was great. I must say he gave me his word to address any issues and please with his urgency to get things done. I can’t say the same for the sales agent. It has been one inconsistency after another. Forget about have visual communication about an exchange and he would deny it all. We were told by the sales agent that a temporary mailbox would be installed in the community and a mailbox key would be issued at closing. It’s almost 2 months and yet to receive a mailbox key let alone communication regarding the mailbox. Would I refer my builder Tristen to ...
Centex Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^AF ...
Total Score 2
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
Personal experience
- Anonymous
- Verified HomeBuyer
- May 10, 2023
- Auburn, GA
I have to paint garage if I have known, wouldn't purchase a house
Centex Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^TP
Total Score 2
Quality 3
Trustworthiness 2
Value 1
Responsiveness 2
Probably one of the worst experiences in sales, that I have ever experienced
- Leighanne B.
- Verified HomeBuyer
- October 27, 2021
- McDonough, GA
I’m not sure that I have enough space to truly voice my disappointment for this whole process; both sales and building. I wouldn’t recommend this team of builders, nor the mortgage company they offer, during the buying process. At the end of the day, I didn’t feel like a valued home owner. I was met with arrogance, ignorance, miscommunication, lack of respect. But I’m home, I guess.
Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com.
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 2
New Paper Home
- Tamara M.
- Verified HomeBuyer
- December 11, 2019
- Palmetto, GA
A lot of cracks and imperfections, hire people that are proud of there work not just throws stuff together.
Centex Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home building experience for our customers. If you have additional thoughts you'd like to share, we're always listening at socialcare@pultegroup.com. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 4
Cheap Quality
- Tamia T.
- Verified HomeBuyer
- November 30, 2024
- Covington, GA
The materials are cheap. The homes are expensive and they provide cheap or the bare minimum. No ceiling fans, no handles on the any of the cabinets. I wasnt aware most of the these homes are rentals until after i moved here and someone told me. Had I known i wouldnt have purchased. I have put in TWO service calls and no one has reached out. We have these cheap dated sliding patio doors that i havent seen since the 80’s. Everything is the houses are super cheap wven the flimsy doors and cheap hardware. I hate it.
Centex Homes responded:
Hi Tamia, we are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP ...
Total Score 1
Quality 1
Trustworthiness 3
Value 1
Responsiveness 1
Owner
- Hien T D.
- Verified HomeBuyer
- May 10, 2023
- McDonough, GA
My address was wrong . My material was wrong . My address was 372 but all my mail was 376 . Can not switch address any where . Because my address is not on system .
Centex Homes responded:
Hi Hien, we're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.